Days Inn by Wyndham Augusta is mostly praised by guests for its favorable location, accommodating staff, and comfortable beds. The hotel is conveniently located near the main highway, I-95, making it an ideal choice for travelers passing through Maine's state capital, Augusta. Its central position offers easy access to downtown shops, diverse restaurants, and various venues, appealing to a wide range of visitors. Pet-friendliness also adds to its allure for those traveling with furry companions.
The staff at the hotel consistently receive high marks for their friendliness and helpfulness, contributing significantly to a positive guest experience. They are described as accommodating and attentive, ensuring a smooth check-in process and efficiently addressing guest requests.
Guests often highlight the comfort of the beds, which are frequently described as a notable feature of their stay, providing cozy and restful sleep experiences.
However, the hotel does receive mixed reviews concerning cleanliness and room conditions. While some guests find their rooms clean and spacious, others report issues such as unpleasant odors, inconsistent cleanliness, and maintenance problems. The hotel's breakfast offerings receive mixed feedback as well, with positive mentions of self-service waffles and a variety of quick breakfast options, overshadowed by concerns about cleanliness and limited variety in the breakfast area.
Overall, Days Inn by Wyndham Augusta offers several appealing qualities with its location, staff service, and comfortable accommodations, though there is room for improvement, particularly in cleanliness and breakfast services.