Holiday Inn Haydock by IHG, garners favorable reviews for several aspects, solidifying its reputation as a prime choice for both leisure and business travelers. Its advantageous location, particularly for attendees of the nearby Haydock Park Racecourse, stands out distinctly. Guests appreciate the ease of access from the M6 motorway, the quiet and serene surroundings despite the proximity to major roads and the ample parking facilities which include electric car charging stations. This accessibility is extended by the hotel's practical amenities and activities geared towards varied needs, from race-goers to families visiting local attractions.
The quality of the rooms receives positive mentions for cleanliness, comfort and spaciousness, featuring modern, well-maintained interiors that offer a restful stay. Practical features like sofa beds and specific ground-floor options add to the convenience. While minor issues related to air conditioning and occasional maintenance needs are noted, overall guest satisfaction remains high regarding room quality.
Breakfast at the hotel is highly commended with descriptors like fabulous, perfect and fantastic frequently used. Guests appreciate the diverse options, quality and the consistently friendly and efficient service from the breakfast staff. Despite occasional chaos during peak times and issues with specific amenities like the toaster or coffee, the breakfast experience generally leaves a strong, positive impression.
Dinner service tends to receive mixed reviews. While some guests applaud the evening meals' quality and the friendly service from restaurant staff, others note long wait times, high prices and limited menu choices. The atmosphere also varies with some guests finding it comfortable and others noting noise and crowds during busy periods.
The hotel's pool and gym facilities are well-regarded, described as clean, modern and well-maintained. Families particularly enjoy the pool and additional amenities like the sauna and jacuzzi add to the leisure experience. Positive feedback extends to the gym with praise for its quality equipment and helpful staff, despite a few comments on its size and operational hours.
Cleanliness across the hotel is generally praised with most guests highlighting spotless rooms and public spaces, maintaining a welcoming ambiance. However, occasional lapses in public areas and some deep cleaning issues are noted.
The staff consistently earn high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Instances of staff going above and beyond are recurrent in reviews, contributing to a warm and accommodating atmosphere.
Wi-Fi experiences are mixed with many guests appreciating reliable and strong connectivity, while others face slow speeds or outages. Those traveling for business or relying heavily on internet access may encounter inconsistent service.
Families find the hotel particularly suitable with activities to keep children engaged, free dining for kids and an accommodating family-friendly environment. Despite some concerns about room sizes and cleanliness, the overall sentiment towards family amenities is positive.
In summary, Holiday Inn Haydock by IHG, excels in location, room quality, breakfast service, leisure facilities and staff professionalism. While dinner experiences and Wi-Fi connectivity can vary, the hotel's commitment to cleanliness, accessibility, family-friendliness and providing a positive guest experience makes it a recommended stay.
Mercure St Helens is a modern and clean hotel with a great location, making it a popular choice for guests. The breakfast experience is hit or miss, but the breakfast staff receive consistently positive reviews. The dining experience is also mixed with some guests praising the food and service, while others have had negative experiences. The rooms are comfortable and nicely decorated with some minor issues reported. The staff are friendly and accommodating, although there were a few negative comments regarding unhelpful staff. The pool and gym facilities are great, although some guests had minor issues with the steam room and jacuzzi. The beds receive high praise from guests with most finding them comfortable and clean. Overall, Mercure St Helens is a lovely, warm and friendly hotel with a tasty breakfast and a great location.
Summary of reviews related to the 'Business' category
The Gulliver's Hotel has received favorable feedback for being well-suited for business travelers. Many guests appreciated the hotel's proximity to key locations, making it convenient for those with business meetings nearby. The main bedroom meets normal business standards, ensuring a comfortable stay. Additionally, the WiFi quality has been highlighted as reliable, facilitating smooth work processes.
While the hotel’s overall environment was deemed perfectly adequate for business travel, there are areas where it falls short. Some reviews mentioned that the hotel is not fully business-friendly in the evenings and the TV connection was noted as poor, which could be a minor inconvenience after a long working day.
Despite these drawbacks, the hotel stands out as ideal for business stays, thanks to its suitable business facilities. The staff has been described as friendly and helpful, enhancing the overall experience for work travelers. For those needing a place to stay for a business meeting, this hotel proves to be a practical choice. However, for individuals with specific dietary needs, such as gluten sensitivity, options might be limited.
This hotel has four refurbished suites that can accommodate from 2 to 200 delegates, all with natural light, break out facilities and free Wi-Fi. It is located minutes from both the M58 and M6.
Summary of reviews related to the 'Business' category
The B/W Plus Lancashire Manor Hotel presents itself as a convenient and quiet choice for business travelers. Its ideal location near the M6 makes it a practical option for those needing an overnight stay while on route. The hotel caters effectively to business needs, offering amenities like good TVs, in-room irons and an electric car charging point. Specific room features such as a separate sitting area with an espresso machine and a second TV add comfort and convenience for working professionals. Though some minor drawbacks like the occasional issue with hot water or non-functional bathroom extractor fans have been noted, the overall experience is positive. The hotel is described as business traveler friendly, offering prompt room service and featuring friendly, good service staff, making business trips both easy and enjoyable.
Summary of reviews related to the 'Business' category
Holiday Inn Express Leigh - Sports Village by IHG emerges as a well-rated option for business travelers seeking comfort and convenience. It offers good value for money and boasts friendly, helpful staff, making it an ideal choice for those on work trips. The hotel's location provides easy access to the motorway while maintaining a quiet setting, facilitating smooth commutes in and out of the area. Guests appreciate the clean and efficient facilities, tailored to meet business needs, and the establishment’s commitment to comfort is evident with amenities like comfy beds. The hotel's cashless system adds to its modern appeal, ensuring a quick and hassle-free stay. Special requests, such as accommodations for hearing impairments, are handled with care, reflecting attentive service. Familiar faces and consistent comfort lead many business travelers to return, feeling at home with each visit.