The Drury Plaza Hotel Phoenix Tempe is widely praised by its guests for offering a truly exceptional accommodation experience, with several standout features highlighted in reviews. The hotel's prime location is ideal for both leisure and business travelers, with easy access to Phoenix Sky Harbor International Airport and nearby attractions such as the Desert Botanical Gardens. Guests appreciate the safe and clean neighborhood, as well as the convenience of nearby shopping and dining options.
One of the hotel's key attractions is the impressive breakfast and dining offerings. The breakfast buffet is lauded for its variety and quality, with something to satisfy all dietary preferences. Additionally, the hotel provides complimentary evening meals and drinks, known as the "kickback," which guests find both delicious and cost-effective. The inclusion of free drinks adds further value to their stay.
The rooms at Drury Plaza Hotel Phoenix Tempe consistently receive high marks for comfort and cleanliness. Visitors appreciate the spacious and serene accommodations, featuring cozy beds that contribute to a restful night's sleep. The overall tranquility is enhanced by practically soundproof rooms and the modern, immaculate decor throughout the hotel.
The staff at the hotel are commended for their outstanding service. Guests frequently describe them as friendly, attentive, and professional, contributing to a warm and hospitable atmosphere that enhances every stay. Whether at reception or in dining areas, staff members consistently go above and beyond to ensure guest comfort and satisfaction.
Families particularly enjoy the hotel's amenities, such as the indoor/outdoor pool and spa that cater to both children and adults, making it a popular destination for family vacations. Additional perks like the social snack and nearby family-friendly activities ensure that there’s always something exciting for all ages.
Overall, Drury Plaza Hotel Phoenix Tempe offers excellent service, comfortable accommodations, and a range of amenities that contribute to a memorable stay, making it a preferred choice for travelers visiting the Phoenix Tempe area.
The gym at Sonesta Simply Suites Phoenix Tempe receives favorable remarks for being a well-equipped and quiet space. Guests appreciate the 24-hour access, which provides flexibility for workouts at any time of day. Despite the gym being described as small, it boasts a good selection of modern equipment that often surpasses offerings at other hotels. Visitors also mention the presence of a decent pool and laundry facilities, enhancing the overall fitness and leisure experience. However, there are minor concerns about some gym equipment being occasionally out of order.
Situated in the vibrant city of Tempe, the SpringHill Suites Tempe Arizona Mills Mall hotel provides a haven of comfort and convenience for both leisure and business travelers. Its prime location near attractions such as Arizona State University, Tempe Diablo Stadium and prominent businesses ensures easy accessibility. The hotel offers a range of on-site amenities, including a complimentary hot breakfast buffet, an outdoor pool, a fitness center and elegantly-appointed all-suite accommodations with luxurious linens and modern conveniences. Emphasizing sustainability and pet-friendliness, the hotel also features free high-speed WiFi, a 24-hour business center, meeting spaces, a convenience store and additional services such as dry cleaning, laundry facilities, wake-up calls and housekeeping. The warm and hospitable staff at the SpringHill Suites Tempe Arizona Mills Mall hotel are committed to making each guest's stay enjoyable, solidifying its position as a top choice for accommodations in the area.
Summary of reviews
Overall, SpringHill Suites Tempe at Arizona Mills Mall is a convenient hotel located near a variety of amenities including a mall, golf course, restaurants and the airport. The staff received high marks for their friendliness and helpfulness with the assistant manager and shuttle driver being particularly praised. The rooms are generally spacious and comfortable, although some guests have experienced issues with cleanliness and layout. The beds are mostly described as very comfortable. Breakfast receives mixed reviews with some guests reporting a lack of variety and quality. The pool is a mixed bag with some guests enjoying it while others report issues with water temperature and cleanliness. While some guests report having a subpar experience with the hotel, the majority of guests had a positive experience with the hotel's cleanliness, staff and location.
Sonesta Select Phoenix Chandler has received widespread acclaim for its excellent location, nestled conveniently near Interstate 10, offering easy access to local dining, shopping and workplaces. The serene cul-de-sac setting provides a peaceful retreat despite its proximity to the freeway, making it ideal for both leisure and business travelers.
The rooms at the hotel are consistently praised for their cleanliness, spaciousness and modern decor. Guests enjoy the comfortable queen and king-size beds and the well-decorated interiors. Although some visitors noted a need for more in-room amenities like refrigerators and microwaves, the overall state of the rooms contributed positively to their stays. The bathrooms, featuring either bathtubs or walk-in showers, were generally appreciated, despite a few comments about minor cleanliness issues.
Cleanliness throughout the hotel is often highlighted with guests remarking on spotless environments and a generally clean, modern facility. While the majority found it exceptionally clean, there were occasional reports of areas like the pool or specific rooms where cleanliness did not meet expectations.
The staff at Sonesta Select Phoenix Chandler stands out for their outstanding friendliness and helpfulness. Numerous guests praised the warm, professional service with particular mentions of staff members like Connor M. and the general manager, Kevin, who go above and beyond in ensuring a pleasant experience.
The pool and hot tub receive favorable reviews for being clean, well-maintained and heated to a comfortable temperature. The courtyard pool area is especially noted for its inviting atmosphere. However, some guests encountered issues with cleanliness and access, noting the need for more consistent maintenance.
Breakfast offerings at the hotel are a point of contention with many guests disappointed by the lack of complimentary options. Those who did purchase breakfast frequently found it overpriced and unsatisfactory, though the proximity to local eateries provided a convenient alternative.
Overall, Sonesta Select Phoenix Chandler is highly regarded for its superb location, comfortable and clean rooms and exceptional staff with minor areas for improvement in amenities and breakfast offerings. The combination of convenience, comfort and friendly service makes it a favored choice among travelers.
This resort features the Arizona Grand Athletic Club, voted as one of the 'Top 10 Fitness Facilities in Arizona'. The athletic club has 20,000 square feet of workout space with over 40 cardiovascular machines, a separate free-weight room, an indoor racquetball court, and a five-lane, 20-meter heated lap pool. It also provides access to South Mountain Preserve, offering trails for mountain biking and hiking.
Sonesta ES Suites Tempe enjoys widespread positive reviews and is particularly lauded for its favorable location in Tempe. Guests appreciate the easy access to shopping centers, dining options and local attractions such as the Arizona Mills Mall. Its proximity to major highways and the airport make it a convenient choice for both leisure and business travelers. The surrounding area’s safety and dining abundance further enhance the guest experience.
The breakfast offerings at Sonesta ES Suites Tempe received generally positive feedback. Guests commended the variety and quality, particularly enjoying savory items like eggs and potatoes, as well as make-your-own waffles and pancakes. While some guests noted limited options and occasional stocking issues, the overall sentiment remained favorable with many appreciating the convenience of a hot breakfast included with their stay.
The rooms were frequently praised for their spaciousness and comfort. Guests enjoyed the condo-like layout with kitchens and modern amenities, noting the cleanliness and comfort of beds and pillows. Despite isolated issues such as mold, cigarette smoke and a few maintenance problems, the general consensus is that the rooms meet or exceed expectations in terms of size, comfort and amenities.
While the overall cleanliness of Sonesta ES Suites Tempe received mixed reviews, some guests found their rooms and the hotel environment clean and tidy. Common complaints about cleanliness issues involved dirty bathrooms, clogged sinks and unemptied garbage bins. Although these concerns suggest a need for improved cleaning protocols, many rooms were reported as very clean by other guests, indicating variability in housekeeping standards.
The staff at Sonesta ES Suites Tempe received high marks for friendliness and professionalism, contributing significantly to a positive guest experience. Many guests found the staff helpful and accommodating with particular individuals receiving commendations for their exceptional service. However, there were occasional reports of unresponsiveness or unprofessional behavior among some front desk staff.
The pool and hot tub facilities garnered mixed feedback. Some guests enjoyed the pleasant pool area, but many reported issues such as murky or dirty water, unavailability of towels and an unheated pool. The hot tub received negative remarks for algae growth, indicating maintenance concerns that need addressing.
Parking at the hotel is generally viewed positively with ample and secure parking available, although a $5 parking permit fee is in place. Some guests noted that the lot could be crowded at times but appreciated the overall convenience and safety.
Lastly, bed comfort at Sonesta ES Suites Tempe received mixed reviews. Many guests found the beds very comfortable and praised the clean sheets and spacious rooms. However, some pointed out issues with mattresses and sofa beds, indicating inconsistency in bed quality.
In summary, Sonesta ES Suites Tempe excels in location, breakfast variety, room comfort and friendly staff, making it a strong option for travelers to Tempe. However, improvements in cleanliness, pool maintenance and bed quality consistency could further enhance the guest experience.
The Holiday Inn Express & Suites Tempe by IHG stands out as a favored choice among travelers, largely due to its strategic location and exceptional service. The hotel provides easy access to major attractions and essential amenities in Tempe, such as the Arizona Mills Mall and Arizona State University, making it a convenient stop for various travel needs. While the surrounding area is not unanimously praised, the hotel’s central position and proximity to key locations contribute to its popularity.
Guests are particularly impressed by the breakfast offerings, which are often described as superior and enjoyable, featuring a diverse array of choices and good coffee. Although some suggest adding healthier options and more meat varieties, the breakfast experience generally aligns with expectations, enhancing the start of the day for visitors.
The rooms receive accolades for their spaciousness and cleanliness, with guests noting comfortable beds that provide a restful sleep. Although some minor drawbacks, like uncomfortable sofa beds and small bathrooms, are mentioned, the overall room quality and value are well-regarded. The hotel maintains a strong reputation for cleanliness, aided by the friendly and diligent staff who ensure a warm atmosphere throughout the property.
Staff professionalism is a highlight, with numerous mentions of their polite and accommodating nature. Guests appreciate the attentive service, including helpful interactions and an accommodating approach, such as facilitating early check-ins.
Overall, the Holiday Inn Express & Suites Tempe by IHG offers a welcoming and comfortable stay, with standout features including its location, breakfast, room quality, and staff dedication. These attributes leave a lasting positive impression on visitors, making it a top choice in the area.
Embassy Suites by Hilton Phoenix Tempe receives extensive praise across various aspects, creating an appealing destination for travelers. Its exceptional location is frequently highlighted, offering convenience to the airport and easy access to Arizona State University, downtown Phoenix, and numerous nearby attractions. The hotel is positioned near major highways, allowing straightforward navigation, with ample dining and shopping options, including AZ Mills Mall, within close proximity. The quiet and comfortable setting further enhances its attraction, especially for pet owners, while guests appreciate the friendly staff and satisfying breakfast.
The breakfast experience stands out as a significant highlight, with guests delighted by the variety and quality of offerings, including a made-to-order omelette station. The complimentary breakfast is considered outstanding value, complemented by friendly staff who enhance the dining experience. Guests also enjoy the evening happy hour with complimentary drinks, contributing to the overall value and enjoyment of their stay.
Rooms at the hotel are consistently praised for their comfort, cleanliness, and spaciousness. Guests appreciate the well-maintained and spotless environments adorned with recent updates, contributing to a modern and comfortable experience. The spacious design, complete with kitchenettes and cozy beds, provides a restful environment, enhanced by views of courtyards filled with lemon and orange trees.
Cleanliness throughout the hotel is commendable, with the property well-maintained both inside and out. Staff dedication to ensuring high standards is frequently noted, along with prompt and friendly housekeeping services, reinforcing a positive guest experience.
The staff is a notable asset to the hotel, described as friendly, welcoming, and responsive. Across various departments, the team provides exemplary service, especially the breakfast staff, leaving a lasting impression on guests through their attentiveness and warmth. Individual team members, like Shawanna, are recognized for their outstanding service, contributing to guests' eagerness to return.
The pool area is another prominent feature, offering a serene environment surrounded by lush greenery. The pool is adored by families, especially for its fun lighting effects, and remains popular year-round. Despite occasional issues, the pool attracts positive feedback overall, enhancing the family-friendly experience.
Embassy Suites by Hilton Phoenix Tempe is favored by families for its spacious suites and ground floor accessibility. The hotel is ideal for family gatherings, providing excellent amenities like a kid-friendly pool. Professional staff further enrich the family experience, making it a reassuring choice for those traveling with children. Safety, inviting atmosphere, and exceptional facilities reinforce its status as a preferred option for families.
The beds at the hotel receive favorable reviews, contributing significantly to restful stays. The king-size beds are often described as extremely comfortable, although some guests have noted the pillows could be improved. Overall, the beds enhance the quality accommodation experience, complementing the comfort offered by the clean and spacious rooms.
Overall, Embassy Suites by Hilton Phoenix Tempe delivers a superb experience across several dimensions, making it an attractive choice for both solo travelers and families alike.
Includes a fitness center for guests to stay active during their travels. Known for providing comfortable and convenient stays, ensuring guests have access to essential amenities.