4-Star HotelThis hotel has a spa and belongs to the Best Western Plus brand, known for its quality and service. The availability of spa facilities adds to the overall comfort and appeal.
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Summary of reviews related to the '4 Star' categoryBest Western Plus Le Roi Arthur Hôtel & Spa aims to position itself as a four-star establishment, but guest feedback indicates it may fall short of this ambition. Many reviewers felt the hotel did not meet the high standards associated with a four-star rating, describing the experience as more aligned with a three-star hotel. Specifically, criticisms were leveled at the spa facilities, which some felt did not justify the luxury label. Complaints included a lack of available herbal teas, a non-functional hammam and the absence of small but significant amenities like a magnifying mirror in the bathroom, which guests expect at this price point.
Some reviews mentioned the hotel appeared somewhat run-down, particularly in the rooms and suggested that the cleanliness of the hammam could be improved. Despite these issues, other aspects of the hotel were described as impeccable, indicating that not all features missed the mark. Nonetheless, the overall sentiment was one of disappointment with expectations unmet particularly in relation to the quality of services and facilities typically associated with four-star standards.
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