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Summary of reviewsHotel Nordic enjoys a strategically central and quiet location in Norderstedt, offering easy access to Hamburg and nearby areas. Positioned conveniently near public transport, major highways, the airport, supermarkets, restaurants and bakeries, it serves well for transit travelers, business trips and short stays.
The breakfast offerings at Hotel Nordic receive overwhelmingly positive reviews. Guests commend the extensive buffet's variety, quality, freshness and value for money. The cozy breakfast room and attentive staff further enhance the morning meal experience. On the other hand, the dinner options around the hotel are appreciated, especially the recommended nearby Indian restaurant, though guests noted some inconsistencies with meal information and portion sizes.
Rooms at Hotel Nordic are spacious, comfortable and decently equipped, particularly suited for families and groups. Despite being functional and clean, some rooms show signs of wear, such as outdated decor and minor maintenance issues. The cleanliness of the hotel varies with many guests finding the rooms and general areas clean and tidy, but others pointing out inconsistencies in cleaning standards, especially in bathrooms.
The standout feature of Hotel Nordic is its exceptional staff. Guests repeatedly praise the friendliness, helpfulness and professionalism of the team. The smooth and proactive communication with the staff contributes to a welcoming atmosphere. However, some language barriers and occasional inexperience were noted.
Regarding WiFi, Hotel Nordic generally offers a positive experience with fast, stable and reliable internet access. Though some areas experience weaker signals, the staff quickly resolves technical issues, ensuring guest satisfaction. Parking is another strong point with ample free on-site options, though late arrivals might face limited availability. Nearby street parking serves as a satisfactory alternative.
For families, the hotel provides spacious rooms, additional beds and amenities like whirlpool baths and playgrounds nearby, making it an excellent choice for those traveling with children. The beds receive mixed reviews with many praising their comfort and size, while others mention inconsistencies in firmness and pillow quality.
Lastly, Hotel Nordic is dog-friendly, allowing pets throughout the premises and charging a fee for small dogs. Its proximity to parks and the subway makes it a practical option for pet owners looking for a welcoming environment.
Overall, Hotel Nordic presents itself as a practical and comfortable choice with a central location, exceptional staff and good amenities, though some areas could benefit from updates and maintenance improvements.
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