Wellness & Spa Hotel ACD
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Summary of reviewsWellness & Spa Hotel ACD offers an overall positive experience, particularly praised for its excellent location. Guests appreciate the hotel's proximity to the beach, the harbor and the city center of Herceg Novi. The property’s cleanliness and modern amenities, including the gym and spa, contribute to a comfortable and inviting atmosphere, making it a convenient and scenic base for exploration and relaxation.
The breakfast at Wellness & Spa Hotel ACD receives high marks for its variety and quality, featuring a good selection of both hot and cold foods. Guests note the friendly and attentive service during breakfast, although a few find the choices limited and some items needing improvement. Dinner at the hotel's restaurant is also well-regarded with delicious meals, excellent service and good value for money.
Rooms at the hotel are generally spacious, clean and equipped with modern amenities. Guests enjoy the comfortable beds and the addition of balconies in some rooms. However, there are mentions of variability in room conditions with some requiring updates and better maintenance. Cleanliness across the hotel is commended, despite occasional lapses, such as unclean carpets and stained towels.
The staff at Wellness & Spa Hotel ACD are frequently praised for their exceptional service, friendliness and professionalism. The reception team, particularly Ms. Zorana, receives numerous compliments for their helpfulness and supportiveness, enhancing the overall guest experience.
The hotel's free and convenient parking is a significant advantage, particularly for motorcyclists, though the limited space in the parking lot can sometimes pose challenges. The rooftop pool offers a pleasant spot with stunning views, despite occasional issues with water quality and availability.
The hotel’s Wi-Fi connectivity, however, is a significant downside with many guests reporting weak and unstable connections, especially in rooms. The wellness and spa facilities receive mixed reviews; while some guests enjoy the amenities, others are disappointed by the limited availability and maintenance issues.
Overall, Wellness & Spa Hotel ACD provides a comfortable and enjoyable stay, particularly for those valuing its location and friendly service. However, it falls somewhat short of the four-star expectations in certain areas, suggesting room for improvement to meet higher standards consistently.
Categories
The breakfast at Wellness & Spa Hotel ACD receives high marks for its variety and quality, featuring a good selection of both hot and cold foods. Guests note the friendly and attentive service during breakfast, although a few find the choices limited and some items needing improvement. Dinner at the hotel's restaurant is also well-regarded with delicious meals, excellent service and good value for money.
Rooms at the hotel are generally spacious, clean and equipped with modern amenities. Guests enjoy the comfortable beds and the addition of balconies in some rooms. However, there are mentions of variability in room conditions with some requiring updates and better maintenance. Cleanliness across the hotel is commended, despite occasional lapses, such as unclean carpets and stained towels.
The staff at Wellness & Spa Hotel ACD are frequently praised for their exceptional service, friendliness and professionalism. The reception team, particularly Ms. Zorana, receives numerous compliments for their helpfulness and supportiveness, enhancing the overall guest experience.
The hotel's free and convenient parking is a significant advantage, particularly for motorcyclists, though the limited space in the parking lot can sometimes pose challenges. The rooftop pool offers a pleasant spot with stunning views, despite occasional issues with water quality and availability.
The hotel’s Wi-Fi connectivity, however, is a significant downside with many guests reporting weak and unstable connections, especially in rooms. The wellness and spa facilities receive mixed reviews; while some guests enjoy the amenities, others are disappointed by the limited availability and maintenance issues.
Overall, Wellness & Spa Hotel ACD provides a comfortable and enjoyable stay, particularly for those valuing its location and friendly service. However, it falls somewhat short of the four-star expectations in certain areas, suggesting room for improvement to meet higher standards consistently.
Hotel with Spa
This hotel offers a comprehensive wellness experience with its spa, fitness center, hammam, and sauna. Guests can enjoy various treatments and facilities aimed at relaxation and rejuvenation.
Size of the spa facilities: Indoor area: 100 m2 (1076 ft2)
Spa facilities:
Outdoor pool(s) - Number: 1
Private massage and treatment room(s) - Number: 3
Sauna(s) - Number: 3
Steam room(s) / Hammam(s) - Number: 1
Fitness area
Cost for using spa facilities: Free for guests
Show more...Hotel with Swimming Pool
This hotel features a wellness center and spa, providing guests with relaxation and rejuvenation options, including a swimming pool.
Business Hotel
This hotel offers wellness and spa facilities, providing a relaxing environment for business travelers. While specific details on meeting rooms are not available, it provides a quiet and comfortable setting for work-related stays.
Hotel with Parking
This hotel offers parking and a spa. It is a popular choice for those seeking wellness facilities.
Hotel with Gym
This hotel features a fitness center with cardiovascular machines, weightlifting equipment, and free weights. The spa offers a variety of treatments for relaxation after a workout.
4-Star Hotel
This hotel focuses on wellness and relaxation. It offers comprehensive spa facilities and services, making it ideal for guests seeking a rejuvenating experience.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Wellness & Spa Hotel ACD boasts an excellent location, just a short walk from the beach and conveniently situated at the entrance of the city. Guests appreciated its central positioning, allowing for easy access to Herceg Novi and other essential places. The hotel is strategically located near the promenade, which makes for pleasant long walks along the sea.
The nearby beach and proximity to the harbor are key highlights with some guests noting that it's less than 100 meters away. Even though it's situated on a busy main road, the noise does not seem to deter the overall positive experience, as parking is conveniently available right in front of the hotel.
The hotel’s facilities are praised for their high quality, including the gym and SPA. The property is also noted for its cleanliness and modern amenities. Although it’s a bit of a walk to downtown Herceg Novi, the scenic promenade makes it an enjoyable journey.
Guests found the large rooms with spacious balconies and the overall cozy and well-decorated atmosphere appealing. The location in the Melinje area provides good opportunities for exploring the region with everything within walking distance. Overall, the Wellness & Spa Hotel ACD offers a well-situated base for both relaxation and exploration.
The breakfast experience at Wellness & Spa Hotel ACD is generally well-regarded by guests with many describing it as fantastic, excellent and abundant. The breakfast buffet offers a varied selection of hot and cold foods, including generous amounts of fruit and a balance of sweet and savory options. Guests appreciated the high quality and comprehensive nature of the breakfast, noting it was both tasty and satisfying.
Service during breakfast also received positive remarks with staff being described as kind, friendly and attentive. However, there were some mixed reviews with a few guests finding the breakfast to be just okay, mentioning issues such as limited choices, artificial fruit juice and dissatisfaction with the coffee quality. Additionally, some guests pointed out that breakfast service stops promptly at 10 with coffee service halting at the same time.
Not everyone was impressed, as a minority found the breakfast to be underwhelming, citing it as not very varied or tasty. There were also comments about the lack of a buffet option with some breakfast items needing to be ordered à la carte and certain beverages costing extra. Despite these critiques, the overall consensus highlights a positive breakfast experience with plentiful options and friendly service.
The Wellness & Spa Hotel ACD boasts a spacious and elegant restaurant that consistently delivers delicious and plentiful food. Guests can look forward to very tasty meals with dinner and breakfast receiving high praise. The à la carte menu offers excellent dishes, making dinner at the hotel a commendable experience. Patrons note the excellent value for money, enhanced further by the friendly staff who contribute to a pleasant dining atmosphere. Although there are mixed feelings about certain aspects of the service, like the delivery time for an ordered coffee, the overall experience of dining at the hotel restaurant is overwhelmingly positive with the quality of the food standing out as a highlight.
The rooms at Wellness & Spa Hotel ACD offer a mixed experience, noted for their comfort and cleanliness. Many guests appreciated the spaciousness and modern amenities with several reviews highlighting large, bright and well-ventilated areas. The rooms are described as cozy and quiet, providing a restful environment with comfortable beds and pillows. Some rooms even feature a nice balcony, adding to the overall appeal.
However, feedback indicates variability in room conditions. Common praises include well-maintained and tidy spaces. Despite this, there are recurring mentions of dated decor and the need for renovations. Some rooms were not cleaned thoroughly before check-in and issues such as dirty carpets, mold in the bathroom, stained furniture and unpleasant odors were noted.
While many rooms were spacious, a few guests found their accommodations cramped or too small for the number of occupants. The hotel delivers on comfort and modern facilities but clearly has areas that could benefit from significant improvements and more consistent maintenance.
The guest experiences at Wellness & Spa Hotel ACD highlight a generally positive consensus regarding the beds. Most reviews commend the comfort and quality, noting the presence of comfortable and sometimes super comfortable beds. The mattresses are often described as firmer, which seems to appeal to many guests who appreciate the support. There are mentions of large, comfortable beds contributing to the overall pleasant sleeping experience.
However, the feedback isn't universally positive. Some guests encountered issues with the mattresses slipping off or found the third person's fold-out chair bed notably uncomfortable. There were also comments about the double bed being narrow but still comfortable enough for sleeping.
While the beds receive mostly favorable mentions, a few reviews point out that certain beds and mattresses were not up to the mark, indicating some inconsistencies in room quality. Despite these few drawbacks, the general sentiment leans towards satisfaction with the bed comfort at the hotel.
The Wellness & Spa Hotel ACD boasts numerous positive remarks about its cleanliness and overall upkeep. Many guests highlight the very clean and comfortable rooms with some describing the space as clean, cozy and well-equipped with all necessities. The hotel interiors, including the bathrooms, are frequently noted for being immaculate and modernized.
However, there are occasional critiques pointing out lapses in cleanliness, such as dirty carpets, stained towels and mold in certain areas. Some rooms had issues with walls and mirrors not being properly cleaned and a few guests reported an unpleasant smell due to kitchen drains.
Despite these mixed reviews, the majority of guests commend the hotel's high level of hygiene and the diligent efforts to maintain cleanliness. The friendly and efficient staff, along with the comfortable and inviting atmosphere, further enhance the overall guest experience, making it a welcoming retreat for visitors seeking both comfort and cleanliness.
When considering a stay at the Wellness & Spa Hotel ACD, the overwhelmingly positive feedback regarding the staff is noteworthy. Guests repeatedly highlight the excellent and top-notch service provided by the hotel personnel. The reception team, in particular, receives frequent praise for being pleasant, helpful, attentive and supportive with any questions or requests. A special mention goes to Ms. Zorana, noted for her exceptional assistance at the front desk.
The hotel staff is consistently described as friendly, kind and professional with several reviews emphasizing their politeness and welcoming attitude. This hospitality extends to all areas of the hotel, including the restaurant, where the staff's friendliness and helpfulness enhance the dining experience.
Guests appreciate the staff's efforts to accommodate special needs, such as providing ocean-view rooms upon request and making necessary prints available free of charge. The staff's attentiveness is also evident in their willingness to help with practical concerns, like motorcycle parking, which is particularly highlighted by some visitors.
Despite a few instances of inexperienced or slow service and a rare mention of rudeness, the prevalent sentiment remains that the Wellness & Spa Hotel ACD boasts a wonderful, hospitable and extraordinarily supportive team, contributing significantly to the overall positive guest experience.
Guests have had mixed experiences with the Wi-Fi at Wellness & Spa Hotel ACD. Many have pointed out poor connectivity with some describing it as the worst Wi-Fi they encountered during their trip. The connection appears to be weak and unstable in the rooms, often only functioning well in certain areas such as the hotel corridor, near the room's outer door, the restaurant and the reception area. However, there were a few positive remarks noting that some guests found the Wi-Fi to be fast and strong. Overall, for those needing consistent internet access, especially remote workers or movie watchers, the Wi-Fi situation might pose a challenge.
The Wellness & Spa Hotel ACD receives mixed reviews when it comes to its wellness and spa facilities. Guests have praised the wellness area for being excellent, highlighting numerous comfort elements and many found the spa fantastic, appreciating its array of facilities including saunas and massage services. The wellness area is often referred to as lovely, enhancing the overall relaxation experience.
However, a significant number of reviews reflect disappointment regarding the state and availability of the spa amenities. Several guests shared their frustration over the spa either not being operational or largely unavailable, especially during the off-season when only limited facilities like a single sauna and a salt room were accessible, often with functionality issues like cold water showers and lukewarm temperatures. Some found the hammam benches cold and others described the sauna as cramped and drafty.
Overall, while the hotel's spa promises a range of wellness options, its inconsistent availability and issues with facility maintenance can lead to an underwhelming experience for guests seeking comprehensive spa services.
The gym at Wellness & Spa Hotel ACD generally receives positive feedback from guests. Frequent reviews highlight that the gym is well-equipped and professional, adding value to the hotel's facilities. Guests also appreciate the combination of access to both the gym and spa, underscoring it as a significant advantage. However, some reviews point out issues with the gym's hygiene and ventilation, which detracts from an otherwise favorable impression.
The rooftop pool at the Wellness & Spa Hotel ACD receives mixed reviews from guests, though most highlight its appealing aspects. The pool, located on the roof, offers a stunning view that many guests appreciate, making it a pleasant spot to relax and cool off. Despite its small size, there are plenty of sunbeds available, adding to its convenience. Guests found the pool clean and tidy, although a few mentioned that the water quality could be better at times. However, there are some drawbacks noted, such as the pool not always being open during the announced times and occasional unexplained closures. Despite these minor issues, many visitors enjoyed the experience of the hotel's rooftop pool.
For guests arriving at the Wellness & Spa Hotel ACD, parking convenience is a key highlight. The hotel offers free parking directly on the property, adding to the ease of access. Additionally, motorcyclists can enjoy the added security of parking their bikes right at the hotel entrance.
However, the parking situation does come with some limitations. The parking lot is relatively small, often resulting in limited spaces. On occasions when parking is challenging, there may be difficulties in accessing the parking area. Despite this, the hotel staff are proactive in managing the issue by assisting with vehicle movements.
In summary, while the hotel provides free and convenient parking right in their courtyard, the limited space can occasionally pose a challenge.
The Wellness & Spa Hotel ACD has garnered mixed reviews regarding its four-star rating and the quality of its facilities and services. Guests have expressed that the hotel falls short of the expectations typically associated with a four-star establishment. Many have suggested that the hotel is more comparable to a three-star level, particularly in terms of its room service and amenities. There is a consensus that the hotel lacks sufficient facilities to genuinely qualify as a wellness and spa destination. Several reviews have pointed out that the hotel does not merit its self-assigned four-star rating, indicating that the provided services and overall experience do not justify the cost.
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Location
The nearby beach and proximity to the harbor are key highlights with some guests noting that it's less than 100 meters away. Even though it's situated on a busy main road, the noise does not seem to deter the overall positive experience, as parking is conveniently available right in front of the hotel.
The hotel’s facilities are praised for their high quality, including the gym and SPA. The property is also noted for its cleanliness and modern amenities. Although it’s a bit of a walk to downtown Herceg Novi, the scenic promenade makes it an enjoyable journey.
Guests found the large rooms with spacious balconies and the overall cozy and well-decorated atmosphere appealing. The location in the Melinje area provides good opportunities for exploring the region with everything within walking distance. Overall, the Wellness & Spa Hotel ACD offers a well-situated base for both relaxation and exploration.
Breakfast
Service during breakfast also received positive remarks with staff being described as kind, friendly and attentive. However, there were some mixed reviews with a few guests finding the breakfast to be just okay, mentioning issues such as limited choices, artificial fruit juice and dissatisfaction with the coffee quality. Additionally, some guests pointed out that breakfast service stops promptly at 10 with coffee service halting at the same time.
Not everyone was impressed, as a minority found the breakfast to be underwhelming, citing it as not very varied or tasty. There were also comments about the lack of a buffet option with some breakfast items needing to be ordered à la carte and certain beverages costing extra. Despite these critiques, the overall consensus highlights a positive breakfast experience with plentiful options and friendly service.
Dinner
Rooms
However, feedback indicates variability in room conditions. Common praises include well-maintained and tidy spaces. Despite this, there are recurring mentions of dated decor and the need for renovations. Some rooms were not cleaned thoroughly before check-in and issues such as dirty carpets, mold in the bathroom, stained furniture and unpleasant odors were noted.
While many rooms were spacious, a few guests found their accommodations cramped or too small for the number of occupants. The hotel delivers on comfort and modern facilities but clearly has areas that could benefit from significant improvements and more consistent maintenance.
Beds
However, the feedback isn't universally positive. Some guests encountered issues with the mattresses slipping off or found the third person's fold-out chair bed notably uncomfortable. There were also comments about the double bed being narrow but still comfortable enough for sleeping.
While the beds receive mostly favorable mentions, a few reviews point out that certain beds and mattresses were not up to the mark, indicating some inconsistencies in room quality. Despite these few drawbacks, the general sentiment leans towards satisfaction with the bed comfort at the hotel.
Cleanliness
However, there are occasional critiques pointing out lapses in cleanliness, such as dirty carpets, stained towels and mold in certain areas. Some rooms had issues with walls and mirrors not being properly cleaned and a few guests reported an unpleasant smell due to kitchen drains.
Despite these mixed reviews, the majority of guests commend the hotel's high level of hygiene and the diligent efforts to maintain cleanliness. The friendly and efficient staff, along with the comfortable and inviting atmosphere, further enhance the overall guest experience, making it a welcoming retreat for visitors seeking both comfort and cleanliness.
Staff
The hotel staff is consistently described as friendly, kind and professional with several reviews emphasizing their politeness and welcoming attitude. This hospitality extends to all areas of the hotel, including the restaurant, where the staff's friendliness and helpfulness enhance the dining experience.
Guests appreciate the staff's efforts to accommodate special needs, such as providing ocean-view rooms upon request and making necessary prints available free of charge. The staff's attentiveness is also evident in their willingness to help with practical concerns, like motorcycle parking, which is particularly highlighted by some visitors.
Despite a few instances of inexperienced or slow service and a rare mention of rudeness, the prevalent sentiment remains that the Wellness & Spa Hotel ACD boasts a wonderful, hospitable and extraordinarily supportive team, contributing significantly to the overall positive guest experience.
Wi-Fi
Spa
However, a significant number of reviews reflect disappointment regarding the state and availability of the spa amenities. Several guests shared their frustration over the spa either not being operational or largely unavailable, especially during the off-season when only limited facilities like a single sauna and a salt room were accessible, often with functionality issues like cold water showers and lukewarm temperatures. Some found the hammam benches cold and others described the sauna as cramped and drafty.
Overall, while the hotel's spa promises a range of wellness options, its inconsistent availability and issues with facility maintenance can lead to an underwhelming experience for guests seeking comprehensive spa services.
Gym
Pool
Parking
However, the parking situation does come with some limitations. The parking lot is relatively small, often resulting in limited spaces. On occasions when parking is challenging, there may be difficulties in accessing the parking area. Despite this, the hotel staff are proactive in managing the issue by assisting with vehicle movements.
In summary, while the hotel provides free and convenient parking right in their courtyard, the limited space can occasionally pose a challenge.
4 Star
Yes, Wellness & Spa Hotel ACD has pool(s) that belong to one or more of the following categories: .
Yes, a spa is available at Wellness & Spa Hotel ACD. For more information, read the answers to the Spa questionnaire
No, Wellness & Spa Hotel ACD doesn't allow dogs.
Yes, parking facilities are available at Wellness & Spa Hotel ACD.
Yes, Wellness & Spa Hotel ACD has a gym.
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