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Summary of reviewsThe Best Western Ambassador Motor Lodge, located on the Esplanade, boasts a prime location that provides easy access to shops, beaches, restaurants, a playground and a water park. Its proximity to the town center and essential amenities like supermarkets and eateries makes it a perfect base for exploring the area. This location, combined with spacious, clean and quiet rooms, creates a comfortable and convenient stay for guests. Exceptional customer service, particularly by the manager Lucas, enhances the welcoming atmosphere.
Guests frequently highlight the cleanliness and spaciousness of the rooms. The accommodations are well-maintained, airy and often exceed expectations with features like kitchen facilities and smart TVs. Comfortable amenities such as air conditioning, ceiling fans and kitchen essentials add to the convenience. Even though some decor elements may seem dated, the overall cleanliness and ample space contribute to a positive experience.
Cleanliness is a standout feature at the lodge with spotless rooms and facilities consistently exceeding guests' expectations. Immaculate bathrooms, fresh sheets and thick towels are common highlights, underscoring the well-maintained, hygienic environment. The family-owned nature of the business, along with an easy check-in process, further enhances this aspect of the stay.
The staff at Best Western Ambassador Motor Lodge are frequently commended for their friendliness and helpfulness. Guests appreciate the welcoming, knowledgeable and eager-to-assist team with reception staff like Lucas receiving special mentions for their genuine hospitality. This attentive service significantly contributes to a pleasant stay, making late check-ins hassle-free and addressing any concerns promptly.
Lastly, the beds at the lodge receive high praise for their comfort with descriptions ranging from "very comfortable" to "heaven-like." Despite a few remarks on softness preferences and room updates, the overall sentiment is that the beds ensure a restful and pleasant sleep experience.
In conclusion, the Best Western Ambassador Motor Lodge offers an excellent location, clean and spacious accommodations, exceptional cleanliness, friendly staff and highly comfortable beds, ensuring a memorable stay for both leisure and business travelers. Show more
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Categories
Motel with Free Wi-Fi
This motel provides complimentary Wi-Fi, allowing guests to stay connected. As a Best Western property, it aims to provide a reliable and convenient experience.
Motel with Parking
This motor lodge is known for its parking facilities and comfortable rooms. It is conveniently located in Pialba.
Accessible Motel
This motor lodge is wheelchair-accessible and offers physically challenged rooms/facilities. Accessible rooms are available, and features include closed-caption TV and walk-in showers.
3-Star Motel
Offers standard motel rooms with essential amenities. Located in Pialba, it provides convenient access to Hervey Bay's attractions and dining. It's a reliable and budget-friendly option for travelers.
Motel with Outdoor Pool
This motel features an outdoor saltwater plunge pool that is open year-round. The pool hours are from 7:00 a.m. to 8:00 p.m. Guests can also enjoy a sun-kissed terrace by the pool.
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Motel with Tennis Courts
Room Types
Executive Queen RoomThis air-conditioned room features a flat-screen TV with satellite channels, tea/coffee making facilities and an en suite bathroom with a shower/bath and a hairdryer.
Please note that there is no capacity for additional guests.
Two-Bedroom SuiteThis air-conditioned room features a flat-screen TV with satellite channels, tea/coffee making facilities and an en suite bathroom with a shower and a hairdryer.
Please note that the price is based on 4 guests. Maximum occupancy is 6 (see Hotel Policies).
Superior King RoomThis air-conditioned room features a refrigerator, flat-screen TV with satellite channels and tea/coffee making facilities. The en suite bathroom offers a shower/bath and a hairdryer.
Please note that the price is based on 2 guests. This room has no capacity for additional guests.
Double or Twin RoomThis air-conditioned room features a flat-screen TV with satellite channels, tea/coffee making facilities and an en suite bathroom with a shower/bath and a hairdryer.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Family RoomThis air-conditioned room features a flat-screen TV with satellite channels, tea/coffee making facilities and an en suite bathroom with a shower/bath and a hairdryer.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Executive SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also offers air conditioning and a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Located in a prime position on the Esplanade, the Best Western Ambassador Motor Lodge boasts a fantastic location that garners praise from its guests. The hotel is perfectly situated for those wanting to explore and enjoy the town, providing easy access to shops, beaches, restaurants and even a playground and water park. Its proximity to the center of town and the beach makes it an ideal choice for travelers looking to experience the best of what the area has to offer.
The convenience of its location is frequently highlighted, as it is close to supermarkets and eateries, making it easy for guests to find everything they need within walking distance. Additionally, the lodge offers spacious, clean and quiet rooms, ensuring a comfortable stay. The exceptional customer service and friendly staff, notably the manager Lucas, ensure that guests feel welcomed and well cared for during their visit.
With its excellent location and homely atmosphere, the Best Western Ambassador Motor Lodge is a standout choice for those planning to visit the area, whether for leisure or business.
Rooms
Visitors to the Best Western Ambassador Motor Lodge frequently praise the hotel's rooms for their cleanliness and spaciousness. Guests consistently find the accommodations to be tidy and well-maintained, often highlighting the large, airy rooms that exceed their expectations. Many reviews mention the ample space available, describing the rooms as very roomy with some even noting the inclusion of a kitchen and smart TV.
Across various reviews, the rooms are described as comfortable with lovely soft beds that contribute to a restful stay. Numerous amenities are appreciated, such as air conditioning, ceiling fans and a range of kitchen essentials including a kettle, microwave and fridge. This attention to detail adds to the convenience and comfort of the guests' experience.
The overall cleanliness of both the rooms and the surrounding property is frequently acknowledged, making for a hygienic and pleasant environment. Despite some rooms appearing a bit dated, this does not seem to detract significantly from the overall positive impression, as the spaciousness and maintenance of the rooms are repeatedly emphasized.
In summary, the Best Western Ambassador Motor Lodge offers clean, spacious and comfortable accommodations that are well-equipped with modern conveniences, contributing to an enjoyable stay for guests.
Beds
The beds at Best Western Ambassador Motor Lodge have received high praise for their comfort. Guests frequently described them as very comfortable, super comfortable and even heaven-like, especially noting the king-size beds. Cleanliness was a consistent positive with mentions of clean beds and good mattresses. Despite a few remarks about beds being too soft for some and rooms needing updates, the overall sentiment highlighted extremely comfortable and lovely beds, ensuring a restful stay.
Cleanliness
Situated in a prime location near the beach, the Best Western Ambassador Motor Lodge boasts a remarkable reputation for cleanliness that consistently exceeds standard expectations. Guests frequently commend its spotless and spacious rooms, often highlighting the immaculate bathrooms, fresh sheets and thick, quality towels. The rooms are not only clean but also comfortably equipped, offering everything needed for a pleasant stay. The effort and attention to detail are evident with multiple mentions of tidy and well-maintained accommodations. Furthermore, the family-owned business impresses with exceptional customer service, friendly and helpful staff and an easy check-in process. Overall, the pristine condition of the rooms and facilities make this lodge a standout choice for travelers seeking cleanliness and comfort.
Staff
Visitors to the Best Western Ambassador Motor Lodge have repeatedly praised the exceptional friendliness and helpfulness of the staff. Guests found the staff to be welcoming, knowledgeable and eager to assist, ensuring a smooth and pleasant experience from check-in to check-out. Reception staff, including Lucas, were highlighted for their genuine hospitality and enthusiasm. The staff's accommodating nature made even late check-ins hassle-free and their prompt availability to address any concerns left a lasting impression. Overall, the consistently positive interactions with the courteous team at Best Western Ambassador Motor Lodge significantly enhanced the guest experience.
Yes, Best Western Ambassador Motor Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Ambassador Motor Lodge.
No, Best Western Ambassador Motor Lodge doesn't allow dogs.
Yes, parking facilities are available at Best Western Ambassador Motor Lodge.
No, Best Western Ambassador Motor Lodge doesn't have a gym.