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Summary of reviewsIngenia Holidays Hervey Bay is widely recognized for its excellent location, making it an ideal choice for those exploring the area. Centrally situated, it offers convenient proximity to shops, dining, and the waterfront, allowing easy access to Hervey Bay’s attractions and CBD. The holiday park boasts a clean and tidy environment, with well-maintained amenities such as swimming pools and playgrounds, creating a family-friendly atmosphere. Guests often highlight the spacious and comfortable accommodations, which include cabins and studios equipped with fully functional kitchens. Despite some cabins showing signs of aging, the overall sentiment is positive, with many visitors returning for repeat stays.
The park stands out for its remarkable cleanliness and organization, providing a peaceful retreat with spotless facilities a and tidy pool area. Staff receive high praise for their friendliness, effective communication, and dedication to maintaining the property even during busy seasons. Their efforts result in a warm and welcoming ambiance, enhancing the overall guest experience. The pool area is a particular highlight, offering clean, well-designed facilities that cater to families with features like an inflatable pillow and shade cloths for sun protection.
Guest reviews of the beds are somewhat mixed, with many finding them comfortable and conducive to a good night's sleep, despite some issues with softness and outdated designs. Nevertheless, the comfort of the majority of beds contributes positively to the stay experience. Altogether, Ingenia Holidays Hervey Bay provides value for money with exceptional service, making it a favored destination for families and travelers seeking a delightful and relaxed holiday experience. Show more
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Categories
Holiday Park with Swimming Pool
Ingenia Holidays provides pool facilities and a range of activities. It is ideal for families and those seeking a holiday park experience.
Heated Pool Outdoor Pool
Holiday Park with Parking
This holiday park offers parking and is well-maintained. It is a great option for families and those looking for a relaxed stay.
Accessible Holiday Park
This holiday park provides fully compliant one-bedroom and three-bedroom accessible cabins. It features an accessible bathroom facility for campers and caravanners, along with in-room roll-in showers, grab bars in showers, grab bars near toilets, and hand-held showerheads. Accessible bathrooms are also available for unpowered sites.
Holiday Park near The Beach
Cheap Holiday Park
Holiday Park with Outdoor Pool
Holiday Park with Heated Pool
Room Types
Budget One-Bedroom Cabin (with Private External Bathroom)The ideal solution for those looking for a budget accommodation option. Our Budget Cabin (1BR) has all the basics covered, featuring a queen sized bed, fans, external ensuite bathroom, a well equipped kitchenette, flat screen TV and veranda with outdoor setting.
Superior One-Bedroom CabinFeatures full kitchen facilities, air conditioning, patio with outdoor dining area, ceiling fans and a flat-screen TV with DVD player.
Please note there is no capacity for additional guests.
StudioRefurbished in December 2015, this studio features a patio with an outdoor dining area. It also includes ceiling fans, air-conditioning, a full equipped kitchenette and a flat-screen TV. A dining setting, queen bed and 2 bunk beds are provided.
Please note there is no capacity for additional guests.
Two-Bedroom VillaLight, airy and cool with modern decor, the villas are set amongst sub-tropical gardens. Includes air conditioning, fully equipped kitchen, large flat-screen TV with DVD player, balcony with outdoor seating and opening windows with security screens.
Superior Three-Bedroom CabinNewly built in November 2010, this modern holiday cabin has a fully equipped kitchen with dishwasher, air conditioning, indoor and outdoor dining, large flat-screen TV, DVD player and a spacious balcony. Each cabin has 2 en suite bathrooms and covered car parking.
Retro Bel Air Caravan (Shared Toilet)The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Ingenia Holidays Hervey Bay is prized for its excellent location, making it an ideal choice for travelers looking to explore the area. Situated centrally, it is conveniently close to shops, dining options, and the water, offering guests the pleasure of a short walk to the esplanade and beach. The property is also notably easy to find and navigable, providing straightforward access to Hervey Bay’s main attractions and CBD.
Beyond location, guests appreciate the clean and tidy environment, which enhances their stay. The well-maintained amenities, including swimming pools and playgrounds, offer a family-friendly experience, complemented by comfortable rooms and well-equipped kitchens. The holiday park, with its welcoming staff and great on-site features like vans for dinners and buggies, delivers both value for money and a pleasurable holiday ambiance, perfect for first-time visitors to the bay.
Rooms
Ingenia Holidays Hervey Bay offers a range of accommodations that receive favorable reviews for their spaciousness and cleanliness. Guests frequently praise the good-sized cabins and studios, some of which feature loft beds and fully equipped kitchens, providing a comfortable and versatile environment for families. The property's proximity to the sea is especially appreciated, offering both convenience and scenic beauty with views such as the picturesque waterlily-covered lake.
Visitors highlight the quiet and safe atmosphere, noting that it is ideal for family stays. The retro caravan camping option also gains favorable mentions, complemented by well-maintained camping facilities. When it comes to family-friendly amenities, the pools and inflatable pillow are popular among guests, enhancing the overall experience.
Staff at Ingenia Holidays Hervey Bay are consistently recognized for their friendliness and effective communication, with a particular mention of their dedication to maintaining the property, even during busy holiday periods such as Christmas Day.
While most accommodations are described as clean, comfortable, and luxurious, some guests note that certain cabins show signs of aging and could benefit from renovations. Despite this, the overall sentiment remains positive, with many guests returning for repeat stays and expressing satisfaction with the array of well-appointed rooms.
Beds
The beds at Ingenia Holidays Hervey Bay receive mixed reviews. Many guests found the beds to be super comfy, contributing to a pleasant stay, while others noted the beds as fantastic and praised the overall cleanliness and comfort of the accommodations. However, some guests noted issues such as soft mattresses, outdated beds that needed replacement, and discomfort with certain bed arrangements like joined singles or rolling on wheels. There were also mentions of beds being too short for taller guests. Despite some dissatisfaction, the positive reviews emphasize the comfort of many of the beds, adding to the appeal of the hotel for those seeking a restful experience.
Cleanliness
Ingenia Holidays Hervey Bay garners positive feedback for its cleanliness and organizational standards, making it an appealing choice for families. The holiday park’s grounds and facilities are consistently highlighted as clean and well-organized, offering a range of activities to keep children engaged. Cabins are frequently described as clean, tidy, and comfortable, equipped with the essentials for a convenient stay. Although some isolated issues with cleanliness, particularly in bathrooms, were reported, the general consensus suggests a well-maintained environment. The park's quiet location adds to its charm, providing a peaceful retreat with clean surroundings, including spotless facilities and a tidy pool area. Friendly staff contribute to the positive atmosphere, making it a pleasant place for guests seeking a comfortable and clean experience.
Staff
Ingenia Holidays Hervey Bay has garnered glowing reviews for its exceptional staff service. Visitors consistently commend the hotel’s team for being easygoing, friendly, and incredibly helpful, making interactions genuinely pleasant and contributing to a warm and welcoming atmosphere. Many guests have described staff members as accommodating, consistently showing understanding and kindness, even going above and beyond to maintain an inviting environment. The reception staff received special accolades for their welcoming demeanor, further enhancing the guest experience.
Despite the hustle and bustle of busy seasons, including Christmas, the staff’s dedication to communication and maintaining clean, well-kept grounds has not gone unnoticed. Families and children delight in the hotel's child-friendly amenities, such as playgrounds and special event vans, all supported by a courteous staff team that makes every visit seamless and enjoyable. The focus on customer satisfaction creates a magical, family-friendly environment where both staff and fellow travelers contribute to the uplifting vibe. Comfortable accommodations paired with reasonable pricing make Hervey Bay a destination worth considering, with guests eager to return due to the stellar service provided by an attentive and welcoming staff.
Pool
Ingenia Holidays Hervey Bay receives acclaim for its exceptional pool facilities, making it a popular destination for families. The pools are consistently described as clean, tidy, and amazing, providing an inviting environment for relaxation and play. Families appreciate the thoughtful design, including shade cloths that offer protection from the sun, making it comfortable even on hot days. The kids’ pool and play areas, along with features like an inflatable pillow, ensure that younger guests have plenty of entertainment options. The spa also garners praise for its warmth, providing a relaxing spot for both adults and little ones. Overall, the pool area effectively complements the park's budget-friendly appeal, contributing to a wonderful holiday experience in Hervey Bay.
Yes, Ingenia Holidays Hervey Bay has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Ingenia Holidays Hervey Bay.
No, Ingenia Holidays Hervey Bay doesn't allow dogs.
Yes, parking facilities are available at Ingenia Holidays Hervey Bay.
No, Ingenia Holidays Hervey Bay doesn't have a gym.