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Summary of reviewsHoliday Inn London Heathrow - Bath Road by IHG, is highly regarded for its strategic location near Heathrow Airport. Its proximity to various Heathrow terminals offers exceptional convenience for travelers, allowing for short transit times via taxi, bus or shuttle service. Guests commend the hotel for its quiet environment despite the busy airport vicinity, providing a peaceful retreat with minimal aircraft noise. The hotel offers multiple amenities including clean and comfortable rooms, a well-equipped gym, multiple dining options and ample parking, emphasizing value for money, helpful staff and excellent runway views. While its distance from central London might be a consideration, the hotel's prime location for airport access makes it an ideal choice for travelers prioritizing connectivity and service.
The breakfast at the hotel is lauded as one of its standout features. Guests appreciate its varied selections that cater to different dietary needs with highlights including pancakes and waffles. The quality and freshness of the food often exceed expectations, supported by friendly and helpful breakfast staff. Despite the occasional busyness due to high guest turnover, the breakfast experience is well-organized and considered good value for money.
Dinner offerings at the hotel also receive high praise. The restaurant and its staff are commended for their service and welcoming atmosphere with numerous on-site dining options including an Italian restaurant and a sports bar. Notable dishes such as sea bass, pizzas and clam pasta are frequently mentioned. Room service is similarly praised for its promptness and the quality of delivered food. Some guests find the food pricey and occasionally lacking in variety, but the overall consensus underscores the excellent dining experience.
The rooms at the Holiday Inn London Heathrow - Bath Road are highlighted for their spaciousness, modern design and comfort. Guests consistently note the cleanliness and thoughtful features such as coffee machines, microwaves and large showers. Room types cater to various needs, including newly renovated executive and family rooms, all well-insulated against noise. Superior room sizes are especially appreciated by families, offering ample space for relaxation and luggage.
Cleanliness is a strong point for this hotel with guests frequently highlighting the spotless condition of rooms and common areas. The modern, well-kept premises and clean, spacious bathrooms contribute to a high standard of hygiene, complemented by friendly staff and efficient service.
The staff at the hotel are frequently described as pleasant, helpful and attentive with front desk and reception staff being especially courteous and professional. Breakfast and restaurant staff also contribute positively to the guest experience with their friendly and attentive service. Overall, the well-trained personnel significantly enhance guest satisfaction.
Wi-Fi service at the hotel receives mixed reviews. While some guests praise its speed and reliability, others report issues such as poor connectivity or lack of service in certain areas. The hotel provides ample outlets for charging devices, but the consistency of Wi-Fi service remains an area for improvement.
The gym is generally well-regarded, described as modern, well-equipped and clean, though occasional access issues have been noted. The gym's overall quality makes it a valuable feature for guests.
Parking is ample and includes secure options, but is not always included in room costs with an overnight charge of around £16. Guests find the parking facilities convenient and well-maintained, enhancing their overall experience despite the additional cost.
For eco-conscious travelers, the hotel offers numerous EV charging stations, though some guests have encountered functional issues with these chargers. The presence of an Avis car rental office within the hotel further adds to the convenience.
The hotel is well-suited for families, offering spacious family rooms and accommodating family needs. Though small logistical issues occasionally arise, the quiet rooms, family meals and engaging airport views create an ideal environment for family travelers.
Beds at the hotel are generally comfortable, significantly contributing to restful nights. Clean bedding and complementary pillows enhance the overall sleeping experience, reinforcing the hotel's reputation for comfort.
In summary, Holiday Inn London Heathrow - Bath Road by IHG, is highly commended for its convenient location, comfortable and clean accommodations, excellent breakfast and dining options and friendly, helpful staff. Its proximity to Heathrow Airport makes it an ideal choice for travelers seeking convenience, comfort and quality service. Show more
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Categories
Family Friendly Hotel
Provides comfortable rooms and essential amenities for a family stay. Its location near the airport is convenient for travelers.
Business Hotel
Located on Bath Road near Heathrow Airport, this hotel provides essential business amenities and meeting facilities. It offers comfortable accommodations and convenient access to transportation.
Hotel with Parking
On-site parking is available at this hotel (pre-booking and charge required). It stands out with over 25 EV charging points available in the car park. Park, Stay and Fly packages are offered, and the Heathrow Hoppa bus collects guests directly outside reception.
EV charging stations
Accessible Hotel
This hotel is purpose-built with 43 fully accessible rooms, leading the market in the number of accessible rooms offered. It provides accessible parking spaces and accessible toilets equipped with grab rails and emergency cord systems. Staff receive training in using evac chairs and emergency accessible bathroom cords.
4-Star Hotel
This hotel offers comfortable rooms and a convenient location on Bath Road. Guests can enjoy on-site dining and easy access to Heathrow Airport.
Hotel with EV Charging Stations
Hotel with Gym
Room Types
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Premium Family Room with Queen BedThis Double Room features free WiFi, bathrobe and slippers. There is a 113 cm sofa bed, suitable for 2 children. Complimentary mineral water and chocolate bars are provided.
Standard Queen Room with Single Sofa BedThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.
Standard Room with Two Single BedsThis twin room features a fireplace and tumble dryer.
Standard RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe.
Standard Queen Room - Disability AccessThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 2 beds.
Premium RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Standard Queen Room with Runway ViewThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
For travelers seeking the utmost convenience to Heathrow Airport, the 'Holiday Inn London Heathrow - Bath Road by IHG' emerges as a prime choice. Guests laud its proximity to various Heathrow terminals with many highlighting its strategic location directly across the runway. This optimal positioning means short transit times, whether by taxi, bus or shuttle service, making it particularly suitable for overnight stays before early flights or quick layovers.
Numerous reviews emphasize the ease of access to Terminals 2, 3 and 5 and the hotel's seamless connectivity with public transportation ensures stress-free travel. The hotel's location also garners praise for its quiet environment despite being near the busy airport, providing guests a peaceful retreat shielded from aircraft noise.
In addition to its prime location, the hotel offers a variety of facilities that cater to traveler's needs, including clean and comfortable rooms, a well-equipped gym, multiple dining options and a spacious car park. Visitors often highlight the helpful staff, generous value for money and the excellent views of the airport runway.
While the hotel excels in offering convenience and accessibility for air travel, it does come with some constraints, such as its distance from central London and the need for transportation for most commutes. Yet, for those prioritizing proximity to Heathrow, the Holiday Inn London Heathrow – Bath Road stands out as an ideal spot that marries location with comfort and service.
Breakfast
The breakfast offerings at Holiday Inn London Heathrow - Bath Road by IHG, receive consistently high praise from guests and are described as superb, delicious and amazing. Guests appreciate the varied selections with numerous options of hot and cold foods to suit different dietary needs, including gluten-free alternatives. The breakfast buffet is particularly noted for its quality with items like pancakes and waffles being highlights. The taste and freshness of the food frequently exceed expectations, making it one of the best hotel breakfasts some guests have encountered.
Despite the occasional mention of it being busy due to the influx of guests from two hotels, the overall consensus is that the breakfast is well-organized and worth the money paid. The friendly and helpful staff in the breakfast area also add to the positive experience, making the meal even more enjoyable. With excellent service and a wide array of choices, the breakfast at this hotel is highly commended and stands out as a key feature for many guests.
Dinner
Guests at the Holiday Inn London Heathrow - Bath Road by IHG, generally hold high opinions regarding the hotel's dining options, particularly praising the taste and presentation of the food. The restaurant and the staff frequently receive commendations for their superb service, creating a lovely and welcoming dining atmosphere.
Diners appreciate the good, well-balanced menus available, noting the numerous dining options on site, including an Italian restaurant and a sports bar. Many guests report that both dinner and breakfast meals are excellent with standout dishes ranging from a fabulous sea bass to delicious pizzas and properly served clam pasta. Room service is also consistently noted for being prompt and delivering hot food.
The dining facilities themselves appear to be modern and inviting, offering a great environment for meals. Positive feedback on the food spans from the excellent pizza and breakfast to a satisfyingly hot risotto served in the bar area. However, there are some remarks about the food being pricey and certain dishes lacking in flavor or variety. Despite the occasional critique regarding cost or menu selection, the consensus leans towards guests being pleased with the quality and convenience of the food, bolstered by a professional and efficient restaurant staff.
In summary, the hotel's restaurant and dining services are a significant highlight, often going above guest expectations with their delicious offerings and dedicated service, making it a suitable spot for those awaiting flights and travelers seeking comfort and good meals within easy reach.
Rooms
The rooms at Holiday Inn London Heathrow - Bath Road by IHG, are widely praised for their spaciousness, modern design and comfort. Visitors consistently note the cleanliness, comfort and thoughtful features of the rooms, including well-appointed furnishings and good-sized layouts. The decor is modern and elegant, creating a bright and welcoming atmosphere.
Guests appreciate the large showers, comfortable beds and quality amenities such as coffee machines and microwaves. The hotel offers a variety of room types, including executive and family rooms, many of which have been newly decorated or renovated. Rooms are well insulated against airport noise, allowing for a quiet and peaceful stay.
The superior room sizes are particularly appreciated, especially for family stays, providing ample space for luggage and relaxation. Overall, the rooms offer a high level of cleanliness, comfort and modern conveniences, making the hotel an excellent choice for both short and extended stays near Heathrow Airport.
Beds
The beds at Holiday Inn London Heathrow - Bath Road by IHG, receive generally favorable reviews from guests, highlighting a consistent level of comfort. Numerous visitors note the beds are "comfortable" or "super comfortable," contributing to restful nights. Cleanliness of bedding and sheets also stands out with mentions of "clean sheets" and "comfortable, clean beds." The pillows often complement the beds well, enhancing the overall sleeping experience.
Despite this, a few guests found the beds to be firmer than preferred with phrases like "bed was a little hard" and "bed was very firm." Additionally, some encountered issues with the noise from the bed or found the sofa beds less satisfactory, particularly for adults.
Overall, the hotel seems to provide a reliable and comfortable sleeping arrangement, often described as "cozy" and "spacious," suitable for a good night's rest. Merging comfort with cleanliness and modern decor, the beds at this hotel generally live up to expectations, though individual preferences on firmness may vary.
Cleanliness
Holiday Inn London Heathrow - Bath Road by IHG, has garnered praise for its exceptional cleanliness. Guests frequently highlight the spotless condition of both the rooms and common areas. The modern, well-kept premises are consistently noted for being clean and comfortable, reflecting a high standard of hygiene. Visitors appreciate the clean, spacious and well-maintained rooms and bathrooms, often described as immaculate. Despite minor criticisms regarding occasional lapses in cleanliness, such as isolated incidents of unclean towels or bedding, the overall feedback emphasizes a clean, modern environment. Guests also mention the friendly staff and efficient service, complementing the hotel's cleanliness and adding to a well-rounded and pleasant stay.
Staff
The staff at the Holiday Inn London Heathrow - Bath Road consistently receive high praise in guest reviews. They are frequently described as pleasant, helpful and attentive, ensuring a welcoming experience for visitors. Front desk and reception staff, in particular, earn commendations for their courteous and professional demeanor. Guests highlight the team's readiness to assist and their efficiency in managing the check-in and check-out processes.
Breakfast and restaurant staff also make a positive impression with their friendliness and attentive service. Despite occasional mentions of staff being rushed or less proficient, the overwhelming sentiment is one of helpfulness and kindness. The personnel at this hotel appear to be well-trained and committed to delivering excellent service, contributing significantly to the guests' overall satisfaction.
Wi-Fi
Many guests of the Holiday Inn London Heathrow - Bath Road by IHG, have commented on the hotel's Wi-Fi service with mixed reviews. While some praised the Wi-Fi for being good, reliable and very fast, others found it to be poor and unreliable, especially in certain rooms like #474. Some reported experiencing no Wi-Fi at all on the ground floor and slow speeds throughout the hotel. Free Wi-Fi is available, but there were instances where guests had no control over the Wi-Fi and in some cases, no mobile network signal inside the hotel. However, the hotel offers lots of outlets for charging and free Wi-Fi, which some guests appreciated. Overall, while there are positive remarks about the Wi-Fi being excellent in some cases, the consistency of the service appears to be an area that could benefit from improvement.
Gym
The gym at the Holiday Inn London Heathrow - Bath Road by IHG, generally receives positive remarks from guests. Many describe it as a good, modern facility and note that it is well-equipped and clean. However, there are a few instances where guests experienced issues, such as difficulty accessing the gym due to card malfunctions or the gym being closed. Despite these occasional setbacks, the gym is considered a valuable feature of the hotel, offering quality exercise options. Access to the gym is free but requires signing a waiver.
Parking
Holiday Inn London Heathrow - Bath Road offers various parking options to cater to its guests, including underground, off-street and ample on-site parking spaces. Visitors appreciate the availability of lots of parking spots, which include secure and safe overnight parking. The convenience of easy access to these parking areas adds to the positive experience.
However, guests should be aware that parking is not always included in the room cost and charges typically apply. The cost of parking is around £16 for 24 hours, which some find quite expensive. While some reviews mention that parking fees should be factored into the overall stay cost, others feel that the charges should be better advertised on booking sites or included in the room rates.
Despite the costs, the parking facilities are generally well-received with many guests noting the good parking amenities and the convenience of being able to park close to the hotel. The option for secure overnight parking is also highlighted as a significant benefit for travelers.
EV charging stations
The Holiday Inn London Heathrow - Bath Road by IHG, features electric vehicle charging stations that cater to the needs of eco-conscious travelers. The hotel boasts a substantial number of EV chargers, ensuring there are plenty of charging points for guests with electric vehicles. Despite the impressive quantity, some guests reported issues with chargers not working properly with charging stopping abruptly after a few minutes. Nonetheless, the availability of public EV charging options nearby provides an alternative solution.
Additionally, the presence of an Avis car rental office within the hotel facilities is highlighted as highly convenient for guests who require rental services. This includes eco-friendly options, adding to the overall convenience and sustainability efforts promoted by the hotel. While some guests did not notice the charging stations or were unable to use them, the hotel’s car park generally offers substantial access to EV charging points, supporting guests in their journey to remain eco-friendly while traveling.
Family
Holiday Inn London Heathrow - Bath Road by IHG, is notably well-suited for families looking for convenience and comfort. The hotel offers rooms of various sizes to accommodate different family needs, including spacious family rooms that are both clean and comfortable. These rooms are particularly praised for their adequate space for a family of four, often equipped with a double bed and a pull-out sofa, which is great for small children but might be somewhat hard for older kids.
The hotel boasts a family-friendly atmosphere, making it a lovely place for families to stay. Many guests mentioned the comfort and roominess, emphasizing that it's good for family travel. Facilities are seen as convenient with room service and dining options that cater well to families – including a well-received self-service pancake machine that kids love.
Staff at the hotel are consistently described as friendly and helpful, ensuring a warm family-friendly environment. They are quick to provide assistance and accommodate family needs, such as storing bags for day-trippers and ensuring smooth check-ins even at late hours. This level of service adds to the overall family-oriented experience.
However, a few logistical issues were noted, such as the need to book two rooms if the family exceeds four members and occasional glitches like unprepared sofa beds or no crib being ready for babies. Despite these minor setbacks, the positive aspects like the quiet rooms, suitable family meals and the engaging views of airplanes for children far outweigh the negatives.
Overall, the hotel stands out as a family-convenient property, praised for its spacious family rooms, helpful staff and enjoyable amenities for kids, making it an ideal choice for families traveling through Heathrow.
4 Star
Holiday Inn London Heathrow - Bath Road by IHG, largely meets and often exceeds the expectations of a four-star rating. It is frequently described as a modern, well-maintained and newly renovated hotel, completed in 2019, offering an excellent base for travelers, especially those catching flights from nearby Heathrow Airport. The hotel is noted for its clean, comfortable and stylish rooms which are well-kept and immaculately clean.
Many guests highlight the high standard of the hotel’s amenities and services, describing it as posh and top-class with extraordinary facilities that offer great value for money. The competitive pricing and high quality make it a great choice for discerning travelers. The shuttle service to the airport is also a notable convenience.
The staff consistently receive praise for delivering exceptional service, contributing to an overall fabulous experience. Freshly prepared juices and a modern, well-decorated environment add to the hotel's appeal. Although some minor criticisms were mentioned, they hardly detract from the overwhelmingly positive feedback. Overall, the Holiday Inn London Heathrow - Bath Road is frequently described as a four-star hotel that is clean, efficient and provides a high-quality stay.
Business
For business travelers, the Holiday Inn London Heathrow - Bath Road proves to be a highly functional and well-suited option. The hotel's prime location near the airport offers great convenience for those needing quick access for flights or meetings. With a range of modern in-room services and facilities, including Wi-Fi and coffee machines, it caters effectively to business needs.
The hotel features ample and diverse meeting spaces, from official conference rooms to more casual business areas, making it ideal for conferences, meetings and corporate gatherings. Reviews consistently highlight the availability of business centers and executive rooms with sufficient storage and working desks, which makes it a great place for business travelers and an excellent stopover for connecting flights.
Guests appreciate the modern, clean rooms that provide a quiet atmosphere despite the hotel's proximity to the airport. The dining options, including an on-site Italian restaurant, offer a decent variety and the breakfast selection adds value to the stay. Although the hotel’s restaurant selection is somewhat limited, the overall dining experience, particularly the elegant ambience, receives positive remarks.
The hotel is generally well-managed with fast and digital check-in/check-out processes, although during peak times, the reception area might require additional staff for efficiency. The attentive and professional staff contribute positively to the hotel’s business-friendly environment.
Overall, the Holiday Inn London Heathrow - Bath Road receives high marks for being a practical, business-friendly hotel offering a range of amenities and facilities necessary for a productive stay.
Accessible
The Holiday Inn London Heathrow - Bath Road, an IHG Hotel, stands out for its accessibility features, making it a practical choice for guests with disabilities. The hotel is equipped with accessible toilets and rooms, ensuring guests with mobility challenges can move comfortably throughout the property. All areas, including the reception, are reachable via lifts and the convenience extends to accommodating accessible transport options, including shuttle buses that service all terminals.
The location itself offers effortless access to Heathrow Airport and connects well with public buses and other transport modes, simplifying the commute for travelers. Room amenities include disability access bathrooms fitted with practical elements like accessible showers and spacious layouts suitable for wheelchairs. The hotel also provides accessible parking right outside, adding to the ease of access.
However, there are areas for improvement. Some reviewers noted that designated crossing areas were absent, posing safety concerns. Issues such as cold handicap bathrooms, empty soap dispensers and the lack of specific late-night food options also affected the overall experience. Despite these drawbacks, the hotel's modern, especially equipped rooms and its handy proximity to the airport and rental places make it a strong contender for those needing convenience and accessibility during their stay.
No, Holiday Inn London Heathrow - Bath Road by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn London Heathrow - Bath Road by IHG.
No, Holiday Inn London Heathrow - Bath Road by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn London Heathrow - Bath Road by IHG.
Yes, Holiday Inn London Heathrow - Bath Road by IHG has a gym.