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Summary of reviewsThe Sheraton Skyline Hotel London Heathrow is highly commended for its strategic location, making it a prime choice for travelers needing easy access to Heathrow Airport with terminals and transportation options just minutes away. Guests appreciate the reasonable pricing relative to its top-tier location and extensive facilities, such as on-site parking, a variety of dining choices and a friendly, welcoming staff. The hotel's ability to offer a quiet retreat while being close to the airport adds to its allure.
The breakfast buffet receives frequent praise for its delicious and varied offerings, including both continental and full English options, cooked-to-order eggs and strong coffee. The friendly and courteous breakfast staff contribute positively to the experience, though some guests note occasional issues like cold food and lengthy queues. Despite these minor drawbacks, the breakfast is generally seen as a satisfactory start to the day.
Dinner options at the hotel impress many, particularly the Sports Bar, which is noted for its excellent burgers, generous portions and quality service. The onsite Indian restaurant also earns high marks for its superb cuisine and accommodating staff, though some guests mention limited evening dining options. Overall, the hotel's diverse dining venues are well-regarded for their quality food and friendly service.
The rooms offer mixed experiences with many guests praising their spaciousness, comfort and cleanliness. The quiet ambiance and comfortable beds are noted frequently. However, some reviews indicate a need for renovations, better air conditioning and improved lighting. Despite these issues, the hotel's convenient location and excellent staff help maintain a positive impression.
Cleanliness throughout the hotel garners consistent praise with rooms and common areas noted for their spotlessness. The attentive cleaning staff contribute significantly to this positive perception, despite some isolated cases of dust.
The attentive and helpful staff receive widespread acclaim, enhancing the overall guest experience. Many guests remark on the friendliness and dedication of the staff, especially those at the front desk and in the dining areas. While some instances of service lapses are noted, they are rare compared to the extensive praise.
The free WiFi generally performs well, especially for video calls, though some guests experience inconsistent connectivity, particularly on upper floors. The lack of bedside sockets is noted as a minor inconvenience.
Family travelers find the hotel accommodating with comfortable double family rooms, friendly staff and kitchen facilities for self-cooking. The American bar, however, is noted for lacking child-friendly food options.
The beds at Sheraton Skyline receive glowing reviews for their comfort, contributing significantly to restful sleep. Guests appreciate the large, clean and well-maintained beds, though a few find them too soft.
As a four-star establishment, the hotel meets guest expectations with its comfortable, spacious facilities, family-friendly environment and good service. The suitability for business travelers is also highlighted with convenient location, executive lounge, excellent conference rooms and business services receiving high praise.
Overall, the Sheraton Skyline Hotel London Heathrow provides a comfortable and convenient stay for travelers with standout features including its ideal location, quality dining options, clean facilities and exceptional staff. Show more
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Categories
Family Friendly Hotel
Offers an indoor swimming pool and family rooms. On-site restaurants serve family-friendly food, making it a convenient choice for families.
Business Hotel
This hotel is known for its spacious meeting facilities and excellent business services. It offers a comfortable and productive environment for conferences, seminars, and corporate events.
Hotel with Parking
This hotel is included in the list of properties with parking facilities in Hillingdon.
Accessible Hotel
This hotel offers accessible showers in some rooms and provides mobility accessibility. Specific details on the extent of mobility features require direct inquiry with the hotel.
4-Star Hotel
Known for its iconic heated indoor pool and tropical garden, the Sheraton Skyline offers a unique and relaxing experience. It also features comfortable rooms, on-site dining, and a fitness center.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Room Types
Classic Room, Guest room, 1 DoubleFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Classic Room, Guest room, 1 KingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Family Room, Guest room, 2 DoubleProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 2 beds.
Executive Room, Club lounge access, Guest room, 1 QueenFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a TV with satellite channels, soundproof walls, executive lounge access, a wardrobe as well as a quiet street view. The unit has 1 bed.
Classic Room, Guest room, 1 QueenOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Suite, Club lounge access, Junior Suite, 1 QueenProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a TV with satellite channels, soundproof walls, executive lounge access, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Guest Reviews
7.3
Good
Location
Sheraton Skyline Hotel London Heathrow enjoys high praise for its convenient location, particularly for those needing easy access to Heathrow Airport. Frequent mentions highlight that it is an ideal spot for overnight stays before early flights with close proximity to Terminal 2, Terminal 3 and Terminal 5. The hotel's position makes it convenient for both the business car park and public transportation options, including bus services and Uber or Bolt rides, all taking less than ten minutes to reach the airport.
Guests emphasize its competitive pricing, which is deemed reasonable relative to its location and facilities. Many reviewers note the ease of access to Heathrow and appreciate the efficient airport shuttle service. The hotel is well-situated in an area close to – but comfortably separated from – the hustle and noise of airport operations, providing a quiet retreat despite its proximity to the terminals.
Additional perks include on-site parking, a variety of in-house dining choices and a friendly, welcoming staff. Visitors also enjoy seeing planes take off, which adds a unique charm to their stay. The locality of the immediate surrounding area offers convenient public transit routes, making it simpler for guests to reach their destinations. Overall, Sheraton Skyline is highly regarded for its optimal location, essential services and accommodating facilities for travelers.
Breakfast
The breakfast experience at the Sheraton Skyline Hotel London Heathrow garners a mix of opinions with a notable emphasis on positive aspects. Guests frequently compliment the exceptional and delicious breakfast offerings, praising the wide variety and substantial nature of the buffet. Many highlight the friendly and courteous staff who enhance the breakfast experience. The availability of both continental and full English options with cooked-to-order eggs, contributes to the satisfaction of many visitors.
Several reviews mention upgrades and complimentary breakfasts as pleasant surprises, particularly during special occasions like Christmas. The breakfast also includes strong and tasty coffee, which adds to the satisfaction.
However, not all feedback is positive. Some guests report issues such as breakfast being cold, substantial queues due to food running out and limited or inconsistent availability of items. Despite these criticisms, the positive remarks about food quality, variety and overall satisfaction dominate the discussion. For early departures, guests sometimes miss breakfast altogether and concerns are raised about the value for money.
While opinions vary on the overall quality and service, the breakfast at Sheraton Skyline Hotel London Heathrow generally provides a satisfactory start to the day for most guests with ample options and good quality food featured prominently in positive reviews.
Dinner
The Sheraton Skyline Hotel London Heathrow offers an impressive range of dining options that cater to various preferences. The highlight for many guests is the Sports Bar, which boasts a great menu, including excellent burgers, generous portions and reasonable prices. It also stands out for its quality food and pleasant atmosphere. The staff at the Sports Bar are noted for going above and beyond, providing great service even during busy times.
Guests seeking variety can also enjoy the onsite Indian restaurant, praised for its superb and high-quality cuisine, catering to specific dietary requirements and excellent customer service. There are additional choices within the hotel, including an American-themed restaurant and a good bar and coffee shop, offering a pleasant combination of drinks and snacks.
However, some reviews mention drawbacks such as the limited evening restaurant facilities and the absence of lunch dining options with the Sports Bar only opening at 5 PM. Despite these minor issues, the overall dining experience at the Sheraton Skyline is highly appreciated for its quality food, friendly and efficient staff and a good mix of dining venues, making it a compelling choice for travelers.
Rooms
The rooms at Sheraton Skyline Hotel London Heathrow offer a mix of positive and negative experiences for guests. On the bright side, many reviewers appreciated the spaciousness and comfort of the rooms, highlighting their suitability for both families and overnight stays. Cleanliness was consistently noted with mentions of clean and well-maintained bathrooms and good-sized rooms. The comfort of the beds was frequently praised and various guests reported a quiet ambiance that allowed for restful sleep.
However, several guests remarked on the dated decor and the need for room renovations. Issues with air conditioning resulted in uncomfortable, hot rooms for some visitors and there were isolated reports of cleanliness lapses, such as dusty surfaces and dirty carpets. Lighting in the rooms was another common complaint with some guests finding them too dark. Despite these drawbacks, the hotel’s convenient location and the friendly, helpful staff left a generally positive impression with most reviewers.
Beds
At the Sheraton Skyline Hotel London Heathrow, the beds consistently receive high praise for their comfort. Many guests highlight the beds as extremely comfortable, often noting that they are perfect for a restful night's sleep. The reviews frequently mention large and spacious beds, including queen and super king-sized options, which add to the overall sense of comfort and luxury. Cleanliness is also emphasized with clean linens and well-maintained beds being a common theme among the comments.
The majority of guests found the beds to be very comfortable with multiple mentions of the beds being comfy, super comfy and amazingly comfortable. The terms comfortable and comfy appear repeatedly, underscoring the general satisfaction with the sleeping arrangements. There are positive remarks about the room amenities as well, noting comfortable room temperatures and effective air conditioning.
A few comments from guests point out that while the beds were generally comfortable, there were instances where they were perceived as too soft for some, though this did not seem to affect the overall satisfaction significantly. Pillows also received mixed feedback with a couple of guests finding them too soft.
Overall, the Sheraton Skyline Hotel London Heathrow appears to excel in providing a comfortable night's sleep with a particular focus on large, clean and well-maintained beds that cater to guests' needs.
Cleanliness
The Sheraton Skyline Hotel London Heathrow consistently garners praise for its cleanliness from guests. Reviewers frequently highlight the neat and tidy nature of the rooms and the overall hotel environment. Many mention that the rooms are spotless with fresh towels and toiletries provided, contributing to a comfortable and welcoming stay. Additionally, the hotel's cleanliness extends to common areas, including the halls and facilities with guests noting the good upkeep of these spaces.
Despite the overwhelmingly positive feedback, a few reviewers encountered some cleanliness issues like dust in the room, torn carpets and communal areas that could benefit from deeper cleaning.
However, the general sentiment is that the hotel maintains high standards of cleanliness both inside and out and the friendly and attentive cleaning staff contribute significantly to this positive impression. While some minor problems were mentioned, they did not overshadow the overall experience, leaving guests satisfied with the clean and comfortable environment provided by the Sheraton Skyline Hotel London Heathrow.
Staff
Guests of the Sheraton Skyline Hotel London Heathrow have frequently praised the hotel staff for their exceptional service. Numerous reviews highlight the friendliness, attentiveness and helpfulness of the staff with many guests describing them as amazing, fantastic and accommodating. Guests found the front desk and reception staff to be particularly attentive and polite, often going out of their way to provide information and assistance.
Reviewers also noted the efficiency and pleasant demeanor of the hotel staff, both at check-in and throughout their stay. The restaurant and bar staff were also appreciated for their politeness and friendliness, even during busy times. Specific staff members received standout mentions for their exemplary service, adding a personal touch to the overall positive experience.
Despite the overwhelming positive feedback, a few guests did mention instances where the service fell short, including difficulties with communication and motivation at the front desk. However, such comments were rare compared to the extensive praise for the staff's dedication to ensuring a pleasant stay. Overall, the staff at Sheraton Skyline Hotel London Heathrow are highly regarded for their friendly and helpful nature, greatly contributing to the positive experiences of their guests.
Wi-Fi
The Sheraton Skyline Hotel London Heathrow offers great and fantastic WiFi, particularly suitable for activities like video calls. Guests found the free WiFi generally good. However, there are inconsistent experiences with some noting that the WiFi was extremely slow or not working at times, especially at the end floors and wireless internet stability could be an issue. Additionally, there are no sockets near the beds, which may be inconvenient for some guests. While the overall experience with WiFi can be positive, some visitors might encounter challenges depending on their location within the hotel.
Family
The Sheraton Skyline Hotel London Heathrow has gathered positive feedback regarding its family-friendly atmosphere and amenities. Guests traveling with family members appreciated the hotel's family-focused environment, highlighting the availability of comfortable double family rooms. Additionally, the hotel offers kitchen facilities that support family self-cooking, enhancing the convenience for those traveling with little ones. The staff is noted for their friendly and helpful service, contributing to an overall enjoyable stay for families. However, while the American bar received praise, it was noted to lack child-friendly food options.
4 Star
The Sheraton Skyline Hotel London Heathrow is frequently praised for its comfortable and spacious quality, aligning well with expectations for a four-star establishment. The facilities and services are generally well-regarded, often recognized as meeting the standards of a four-star hotel. Guests appreciate the family-friendly environment, noting a welcoming family atmosphere that enhances their stay. Despite some negative remarks about particular amenities and isolated service issues, the overall consensus supports the hotel's four-star rating, fulfilling most guests' expectations for quality and service.
Business
The Sheraton Skyline Hotel London Heathrow receives high praise for its suitability for business travelers. Its ideal location earns consistent approvals, being deemed perfect for business stays and convenient for stopovers. Guests appreciate the hotel’s executive lounge, which offers ample amenities and space to get work done. The conference rooms are highlighted as fabulous, making the venue a strong choice for hosting business events. Although there are some mentions of limited seating for relaxed business meetings, the overall facilities, including the business center and services like checking in and printing boarding passes, are considered excellent for business needs.
No, Sheraton Skyline Hotel London Heathrow doesn't have any pool.
No, a spa isn't available at Sheraton Skyline Hotel London Heathrow.
No, Sheraton Skyline Hotel London Heathrow doesn't allow dogs.
Yes, parking facilities are available at Sheraton Skyline Hotel London Heathrow.
Yes, Sheraton Skyline Hotel London Heathrow has a gym.