Rock&Chill Hotel Falter's staff are a standout feature with guests consistently praising their friendliness, helpfulness and attention to detail. The receptionists, owner and restaurant staff are all mentioned as being very accommodating and friendly, making guests feel welcome and cared for during their stay. The hotel is also noted for being very clean thanks to the hard work of the staff. Overall, the staff is a major draw for guests and a highlight of the Rock&Chill Hotel Falter experience.