Holbox Island, Calle Palomino S/N, esq. Pedro Joaquin Codwell21.5246,-87.379839(Show on Map)
7.2
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
La Constanza de Rulo is highly praised for its exceptional location on Holbox Island, offering guests a prime spot just steps from the beach while being centrally located near restaurants, cafes, and shops. Despite its bustling surroundings, the hotel provides a tranquil and quiet retreat, making it an ideal getaway.
Guests find the hotel's rooms to be clean and reasonably comfortable, although some note that size and certain amenities might be lacking for those seeking luxury. The daily cleaning service is consistently commended, contributing to a well-maintained environment that complements its strategic location.
The staff at La Constanza de Rulo is frequently lauded for their friendliness and attentiveness, with individuals like Joshua, Laidy, Raul, and the owner receiving specific praise for their exceptional service. While there is some room for improvement in certain areas, the overall sentiment towards the staff is overwhelmingly positive.
However, guests often mention challenges with the Wi-Fi connectivity, which is noted to be unreliable and sometimes nonexistent. Pool experiences are mixed, with some guests appreciating its availability but others finding it lacking in maintenance and warmth. The beds receive varying feedback, though many guests find them comfortable and conducive to restful sleep.
In summary, La Constanza de Rulo offers a favorable option for travelers prioritizing location, cleanliness, and warm service, with some areas for improvement noted in the amenities.
Categories
Dog Friendly
This hotel allows pets. It is located near Pedro Joaquin Codwell, offering a convenient location for exploring the area.
3 Star
La Constanza de Rulo offers a convenient location. It provides comfortable accommodations, making it a practical choice for budget-conscious travelers.
Pool
Outdoor Pool
Beach
Honeymoon
Family
Small
Outdoor Pool
Room Types
Double RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower. The double room's kitchenette, which features kitchenware, is available for cooking and storing food. The double room features a seating area, a sofa and city views. The unit offers 2 beds.
Economy Double RoomRooms are 15 square meters.
Please note this room does not have air conditioning but a fan.
Family SuiteThis family room has a sea view and air conditioning.
Family Room with Garden ViewThe family room's kitchenette, which features kitchenware, is available for cooking and storing food. This family room is air-conditioned and has a private bathroom, a minibar and garden views. The unit has 3 beds.
Family SuiteThe family room provides air conditioning. The unit offers 2 beds.
Suite with Sea ViewThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning and sea views. The unit has 2 beds.
Guest Reviews
7.2
Good
Review Summaries
Location
La Constanza de Rulo boasts an exceptional location that consistently earns praise from its guests. Situated just steps from the beach, the hotel offers a prime spot for beachgoers looking to enjoy the sun and sea. Its central position also places visitors within easy reach of restaurants, cafes, shops, and other local amenities. Nestled in the heart of Holbox Island, the hotel offers the perfect balance of accessibility and tranquility, allowing guests to immerse themselves in the vibrant village atmosphere while enjoying a peaceful night's rest. Despite being in the bustling center, guests appreciate the quietness surrounding the hotel, making it an ideal retreat. With a variety of local points of interest nearby, the hotel's strategic setting is frequently highlighted as one of its strongest attributes.
Rooms
La Constanza de Rulo offers a mixed bag of experiences when it comes to the room accommodations, catering to those who prioritize comfort and cleanliness over luxury. Guests have reported the rooms to be clean and decently comfortable, with some finding the size to be ideal, while others note the rooms are small and primarily suited for those simply needing a place to rest. Despite the lack of amenities like air conditioning and TV, many guests appreciated the availability of hot showers and found the room designs to be pleasing. However, some reviews mention functional challenges such as low water flow and maintenance issues that might detract from the overall experience. For visitors who can overlook these minor inconveniences, the space is described as passable and fitting for a short stay.
Beds
La Constanza de Rulo receives mixed reviews regarding its beds, with a noticeable emphasis on comfort from several guests. While there are instances of criticism, with mentions of hard mattresses, torn sheets, and uncomfortable sofa beds, many reviewers highlight the beds as a source of great comfort and restful sleep. Descriptions such as "super comfortable" and "cozy" suggest that, when well-maintained, the beds can contribute positively to the accommodation experience. There are isolated reports of small bed sizes and cleanliness issues, which contrast with the more frequent accounts of guests appreciating the quality of the mattresses and pillows. Overall, comfort appears to be a common commendation, pointing to the fact that when conditions are optimal, the beds at La Constanza de Rulo provide a pleasant reprieve for weary travelers.
Cleanliness
La Constanza de Rulo emerges as a standout choice for travelers prioritizing cleanliness and convenience. Guests consistently commend the hotel's spotless rooms and well-maintained facilities, often highlighting the diligent daily cleaning services as a key feature. The soothing combination of spacious, comfortable accommodations and pristine environments makes it an appealing retreat. Nestled in a prime location, the hotel offers seamless access to the beach and central attractions, adding an element of ease for those looking to explore the area. While some reviews mention issues regarding cleanliness in specific areas like the pool and certain bathrooms, the overall impression remains positive, with most guests appreciating the attentive service and welcoming atmosphere. This reliable cleanliness paired with strategic positioning renders La Constanza de Rulo a favorable option for a restful stay in Holbox.
Staff
La Constanza de Rulo stands out for its commendable staff service, making the guest experience notably pleasant. Visitors consistently highlight the friendly and sociable nature of the hotel's personnel, easing their stay with warm interactions and willingness to assist. Names such as Joshua, Laidy, Raul, and the hotel owner receive specific praise for their kindness and attentiveness, indicating a personalized touch to guest services.
Guests appreciate the guidance provided by the staff, notably helping them with towels and advising on activities and preparations needed during their stay. The reception service, although occasionally noted for its straightforwardness, maintains professionalism. Cleaning staff also impress guests through meticulous upkeep and cheerful demeanor.
Despite isolated feedback suggesting room for improvement, the overall perception of the staff remains overwhelmingly positive, reinforcing La Constanza de Rulo as a place where guests feel genuinely cared for and attended to with excellent service.
Wi-Fi
La Constanza de Rulo appears to face significant challenges with its Wi-Fi connectivity. Guests consistently express dissatisfaction, noting that the internet is not reliable and sometimes nonexistent. It seems that the poor Wi-Fi performance is not unique to this establishment but is rather a common issue across the island, which may offer some consolation to those who require consistent internet access. Overall, the sporadic and inefficient Wi-Fi could pose an inconvenience for those who need to stay connected during their visit.
Pool
Nestled in a prime location just moments from the beach and centrally placed in town, 'La Constanza de Rulo' offers guests the convenience of a strategic spot for their vacation. However, when it comes to the pool, feedback from guests indicates a mixed experience. While some appreciated having a pool to use in the morning and described it as nice, fresh, and clean, others noted challenges such as its small size and lack of sun exposure, which made the water quite cold. Unfortunately, there were also consistent reports of the pool being poorly maintained, with issues of cleanliness and even instances of the pool being taped off or closed entirely due to a lack of water. While the hotel staff was recognized for their helpfulness, the pool area seems to require more attention to enhance the overall guest experience.
FAQ
Yes, La Constanza de Rulo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Constanza de Rulo.
Yes, La Constanza de Rulo welcomes dogs.
No, parking facilities aren't available at La Constanza de Rulo.
