Red Roof Inn Lansing East - MSU is praised for its advantageous location, conveniently situated near the MSU Pavilion and a short drive from the MSU campus, making it ideal for event attendees and travelers. Access to major highways further enhances its appeal, offering easy navigation for guests. The affordable pricing is considered a great value, especially given the strategic location, and the front desk staff's welcoming demeanor is often highlighted positively.
The reviews provide mixed insights into room quality. While guests generally find the rooms to meet basic expectations with functioning amenities, there are noted areas for improvement in cleanliness. Unpleasant odors and maintenance issues are common complaints, although the friendly and accommodating staff help mitigate these deficiencies to an extent, enhancing the overall stay experience.
Cleanliness receives varied feedback, with the comfort of the bedding being appreciated, while room cleanliness and property upkeep need serious attention. Issues such as cigarette and mold odors, dirt, and hair in showers are concerning, especially in light of the smoke-free policy. The building itself shows signs of disrepair and is in need of refurbishment.
Staff performance is a standout aspect at the Red Roof Inn Lansing East - MSU. The front desk team, despite often being stretched thin, is commended for their efficient service and friendly interactions. Their commitment to maintaining a welcoming atmosphere is appreciated by many guests, even though some have reported instances of rudeness due to the heavy workload. Overall, staff readiness to assist and engage positively with guests contributes significantly to the hotel’s appeal.
The Best Western Okemos/East Lansing Hotel & Suites is highly regarded for its convenient location, nestled in a quiet and safe neighborhood just off the highway. Guests enjoy easy access to Michigan State University and local attractions, making it a preferred choice for visitors. The hotel's peaceful ambiance, along with the welcoming and attentive staff, ensures a comfortable stay. The complimentary breakfast stands out for its hearty selection and quality, with guests appreciating the variety of hot and cold options available. The breakfast area is kept clean and well-stocked, contributing to a positive start to the day.
The hotel impresses with its spacious and clean rooms, highlighting the modern décor and well-maintained facilities. Room amenities, such as mini kitchens and multiple televisions in suites, enhance comfort and convenience. While there are occasional suggestions for deeper cleaning, the overall cleanliness is commendable. The quiet environment and comfortable beds guarantee a restful night's sleep.
Exceptional staff service is a hallmark of the hotel, with the team consistently praised for their friendly and helpful attitude. Specific staff members are recognized for exceptional service across various areas, including check-ins, breakfast, and housekeeping.
The hotel’s 24/7 gym and well-maintained saltwater pool provide added value, offering guests a chance to exercise and unwind in a beautifully lit area. The pool, in particular, is a hit with families, who appreciate its size and well-kept condition, making it a favored spot for relaxation and family fun.
The hotel is ideal for families, offering spacious suites that easily accommodate larger groups. Family-friendly amenities and a lively atmosphere make it appealing for visitors with children. Guests consistently find the main beds comfortable, ensuring a pleasant sleeping experience.
Overall, the Best Western Okemos/East Lansing Hotel & Suites is a top choice for travelers seeking comfort, convenience, and quality service, especially those visiting for business, leisure, or family events.
Graduate by Hilton East Lansing receives high praise for its outstanding location, right in the heart of East Lansing and mere steps from Michigan State University. This prime location makes the hotel an ideal choice for visitors looking to explore the campus or enjoy the vibrant local scene with its array of bars, restaurants, and shops.
The hotel impresses guests with its charming and unique decor, complemented by a major highlight—the rooftop bar offering stunning 360-degree views, perfect for social gatherings and adding to the lively college-town ambiance. Cleanliness and charm permeate the hotel, providing a warm and inviting atmosphere that guests find delightful.
The breakfast offerings have received mixed reviews; however, the taste and variety offered by the breakfast bar receive commendations. The presence of a coffee shop and the rooftop bar add valuable dining options, despite some areas needing improvement regarding menu variety and pricing.
Room accommodations are consistently praised for being comfortable, clean, and well-decorated. Guests enjoy the spacious, well-appointed rooms with excellent amenities, including particularly comfortable beds and great views of the campus. The modern and fresh feel of the hotel, enhanced by thoughtful decor, contributes to an enjoyable and sophisticated environment.
The staff at Graduate by Hilton East Lansing stand out for their attentiveness and warm hospitality. Guests consistently note the genuine helpfulness and professionalism of the team, from the front desk to the valet service, ensuring a comfortable and memorable experience throughout their stay.
Valet-only parking has garnered mixed feedback. Many appreciate the convenience and efficiency it offers; however, some guests desire more flexible and cost-effective parking options.
Overall, Graduate by Hilton East Lansing provides a welcoming and comfortable stay, with its friendly staff, prime location, and clean, stylish accommodations, making it a standout choice for visitors exploring East Lansing and the Michigan State University campus.
The Quality Inn University Lansing offers a strategic location, making it an ideal choice for visitors attending events at Michigan State University and business travelers. Its proximity to dining options, entertainment venues, shopping centers, and major highways adds convenience and enhances accessibility. Guests appreciate complimentary amenities like free parking and breakfast, paired with cost-effective rates, which add substantial value to their stay. Staff members are noted for their exceptional friendliness and attentiveness, which enhances the overall welcoming atmosphere of the hotel.
The breakfast offerings receive positive feedback, with guests praising the variety and quality of the spread. The breakfast is considered a pleasant surprise, especially for families, with staff ensuring efficiency in replenishing food items. Although there are occasional comments about the breakfast being wiped out or certain items needing to be hotter, these concerns are generally overshadowed by the positive responses.
Rooms are generally clean and comfortable, providing essential amenities like a fridge and microwave. However, the room sizes may vary, and some lack exterior windows. While some rooms have been updated, there are occasional issues with musty smells and maintenance problems, which affect the overall experience. The reception area remains a positive point, welcoming guests warmly. The strategic location of the hotel often compensates for these room-related concerns.
Cleanliness is a mixed experience, with many guests satisfied with the room conditions. However, issues like mold in bathrooms, dirty carpets in hallways, and sporadic cleanliness of the flooring in rooms are mentioned. Recent updates have improved the feel of the accommodations.
The staff at the Quality Inn University Lansing is frequently highlighted for their exceptional service. Guests appreciate the friendliness and helpfulness of team members, such as Chris at the front desk and Patricia in the breakfast room. Staff efficiency and kindness significantly contribute to offsetting concerns about the property’s physical conditions.
The hotel pool is a major highlight, offering a clean and enjoyable environment. It is particularly appreciated by families, providing warm water and ample seating for relaxation. Despite occasional liveliness on weekends due to visiting non-guests, the pool remains a valued feature.
Beds are generally described as comfortable and clean, contributing to restful sleep experiences. While some guests had specific concerns about bed size and pillow dimensions, these are often outweighed by the overall comfort provided.
Overall, the Quality Inn University Lansing is praised for its excellent location, value-added amenities, and dedicated staff, offering guests a pleasant and convenient stay.
Hyatt Place Lansing-East delivers a well-rounded and positive experience for visitors through its excellent location, impressive breakfast offerings, and spacious, well-maintained rooms. Positioned conveniently close to Michigan State University, as well as various shopping and dining options, guests appreciate easy access to major roads and nearby landmarks. The hotel is nestled in a clean, secure, and vibrant area with plenty of parking, including a structured garage that provides extra protection during inclement weather.
The hotel's breakfast service stands out, offering high-quality food on real dishes, with a variety that accommodates diverse tastes, including gluten-free selections. The spacious and clean dining environment is complemented by friendly staff, ensuring a delightful start to the day. The rooms offer modern, spacious accommodations that are impeccably clean and comfortable, with thoughtful design details like cozy lounging areas and frosted glass partitions. Guests frequently note the welcoming ambiance and functional layout, which caters well to families and larger groups.
Hyatt Place Lansing-East consistently impresses with its cleanliness and modern design. Both rooms and common areas are meticulously maintained, contributing to the overall satisfaction of guests who appreciate the quiet, comfortable surroundings. The staff at this hotel are often praised for their warm and helpful demeanor, providing attentive and efficient service that leaves a positive impression.
The hotel pool, while sometimes noted as slightly small and cool for some guests, is well-kept and adds to the enjoyment of a clean hotel stay. Families find the environment accommodating, with amenities such as an indoor pool, in-hotel dining, and spacious rooms with sofa sleepers. Although the hotel does not offer daily cleaning service, the overall atmosphere remains peaceful and family-friendly.
Guests frequently commend the comfort of the beds, adding to a restful night's sleep. Although some visitors mention the beds may not meet everyone's standards, the majority find them very comfortable and a highlight of their stay. Overall, Hyatt Place Lansing-East combines convenient location, functional facilities, and solid service, making it a reliable choice for both leisure and business travelers seeking a comfortable mid-range hotel experience.
Quality Suites receives high praise for its strategic location, cleanliness, and exceptional service, making it an appealing option for various types of travelers. Situated conveniently near amenities such as restaurants, stores, and highways, the hotel serves as an ideal base for exploring the local area or traveling across states, with the added benefit of being near Michigan State University. Despite its unassuming exterior, guests are pleasantly surprised by the welcoming interior, and the quiet surroundings provide a peaceful retreat.
A standout feature of Quality Suites is its breakfast experience, frequently described as among the best in similar accommodations. Guests appreciate the variety and quality of the made-to-order hot breakfast, prepared by a personable and enthusiastic staff. The spacious and comfortable suites offer a relaxing stay, with separate living areas and bedrooms, akin to an apartment-like feel. Cleanliness is highly noted, with well-maintained rooms and common areas consistently meeting high standards.
The hotel's staff garners significant praise for their warmth, friendliness, and professionalism, ensuring a smooth check-in process and a pleasant stay. This attentive service extends across all areas of the hotel, contributing to a family-like atmosphere. Quality Suites’ pet-friendly environment further enhances its appeal, accommodating furry companions without compromising on cleanliness.
Families find the hotel particularly accommodating, with spacious suites that cater to families of various sizes, and activities such as social hours that offer relaxation and socialization opportunities. Business travelers appreciate the professional service and convenient amenities, such as a well-organized shuttle service and productive work environments.
Comfort, particularly with the beds, is frequently noted, with guests highlighting the restful sleep facilitated by the exceptionally cozy bedding arrangements. Overall, Quality Suites consistently delivers on its promise of comfort and convenience, marking it as a popular choice for a wide range of travelers, including families, business guests, and pet owners.