Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd

Horsham 40.17253600, -75.14031600 , 537 Dresher Road (Show on Map)
5.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsExtended Stay America Suites - Philadelphia - Horsham - Dresher Rd presents a convenient and budget-friendly choice for travelers, with its strategic location in Horsham, Pennsylvania. Guests appreciate its proximity to local attractions, stores, and restaurants, making it an ideal spot for both short-term and long-term stays. The complimentary grab-and-go breakfast, though limited, offers a quick option for busy guests, contributing positively to the overall experience.

The spacious rooms, equipped with kitchenettes, are a highlight for guests seeking comfort and practicality during their stay. They provide ample space for relaxation, although guests should be aware that they need to bring their own utensils and kitchenware. The beds are comfortable, ensuring a restful night's sleep. Despite positive feedback regarding the room’s space and amenities, there are suggestions for updating certain features, particularly in the bathrooms, to improve the overall guest experience.

The staff at Extended Stay America Suites are frequently commended for their friendliness and dedication to guest satisfaction. Their warmth and attentiveness enhance the stay, with many guests expressing appreciation for the exceptional service and welcoming attitudes. The management is notably recognized for their effective problem-solving, contributing to a generally positive atmosphere.

However, there are areas in need of attention, primarily in cleanliness and maintenance. Some guests have reported issues with odors and cleanliness inconsistencies, highlighting a need for improved cleaning practices. Despite these concerns, the courteous and helpful nature of the staff remains a central part of the positive guest experience at this location.
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Room Types
Deluxe Studio with 1 King Bed - Non-Smoking This studio features a sleeper chair, kitchen, dining area, and work area.

Studio with 2 Queen Beds - Non-Smoking This studio features a kitchen, dining area, and work area.

Studio with 1 King Bed - Non-Smoking This studio features a kitchen, dining area, and work area.

Queen Studio - Non-Smoking This studio features a kitchen, dining area, and work area.

Queen studio with 1 Queen Bed - Disability Access/Non-Smoking The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The studio offers air conditioning, a tea and coffee maker, a dining area, heating, as well as a TV with cable channels. The unit offers 1 bed.

Guest Reviews
5.9
Rated
Location
Nestled comfortably in Horsham, Pennsylvania, the Extended Stay America Suites presents an appealing option for travelers seeking convenience and value. Guests have frequently praised the strategic location of this property, highlighting its ease of access and proximity to various venues and attractions, including local stores and event spaces. Travelers appreciate the straightforward journey to the hotel and its closeness to food outlets and sports facilities, making it a practical choice for those attending nearby activities or simply wishing to explore the area. Overall, the blend of a favorable spot paired with competitive pricing ensures this hotel stands as a fitting choice for both short-term and extended stays.

Breakfast
The breakfast offerings at Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd are minimal, providing a basic start to the day for guests. While not extensive, the selection includes coffee, tea, granola bars, instant oatmeal, packaged muffins, and oatmeal bars. Some guests suggest that adding fresh fruits like apples and bananas could enhance the experience. However, the convenience of a complimentary grab-and-go option is appreciated by those seeking a quick bite before heading out. Despite the limited variety, the inclusion of free breakfast is a noteworthy amenity for guests during their stay.

Rooms
Extended Stay America Suites in Horsham offers rooms that are noted for their spaciousness and comfort, with well-sized accommodations that include a handy kitchenette. The setup of the room allows for a comfortable stay and the bed provides a good night's rest. These practical rooms come with the convenience of having a kitchen, although guests should be prepared to bring their own utensils and kitchenware, as these are not provided. While the kitchenette and spacious room are appreciated perks, several guests remarked that both the bathroom and the overall room could benefit from some updates, especially the bathtub's paintwork. Cleanliness appears to be inconsistent, with some guests highlighting issues such as unpleasant odors and cleanliness concerns. The breakfast options are limited, primarily consisting of hot oatmeal, muffins, and granola bars, lacking variety and fresh elements like fruits or cereal. Despite the positive feedback on the room's amenities and space, there are areas that need attention and improvement for a more consistent guest experience.

Cleanliness
Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd has received criticism concerning its cleanliness, with reviews highlighting several troubling conditions. Guests consistently noted issues such as strong odors permeating both rooms and hallways, with some specifying the smell of marijuana. The state of the rooms and bathrooms was frequently described as unclean, with specific complaints about floors being sticky and accumulating dust. Stained towels and linens added to the discomfort, while some reviews mentioned build-ups of dust on furniture and lamp shades. Additionally, there were mentions of maintenance issues like leaky faucets and concerns over unreplenished breakfast supplies. These accounts point to a need for more thorough cleaning and maintenance practices at the property to meet guests' expectations.

Staff
The Extended Stay America Suites in Horsham on Dresher Road receives commendable remarks for its friendly and welcoming team. Guests frequently highlight the exceptional service provided by the staff, particularly noting that employees exhibit warmth and attentiveness. The management, including Latonya, is often praised for addressing and remedying situations effectively, demonstrating a commitment to guest satisfaction. The front desk staff is recognized for possessing great customer service skills, with some guests expressing appreciation for their willingness to help and positive demeanor.

However, there are occasional lapses such as long check-in times and disputes at reception, which sometimes lead to frustration. While these issues are noted, the overall sentiment remains favorable due to the staff's effort to ensure a pleasant stay. Despite minor setbacks, the courteous and helpful nature of the team forms a significant part of the guest experience at this location.


No, Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd doesn't have any pool.

No, a spa isn't available at Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd.

Yes, Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd welcomes dogs.

Yes, parking facilities are available at Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd.

No, Extended Stay America Suites - Philadelphia - Horsham - Dresher Rd doesn't have a gym.

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