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Summary of reviewsHomewood Suites By Hilton Horsham Willow Grove enjoys a highly favorable reputation among guests, primarily due to its excellent location and exceptional service. Nestled in a convenient and tranquil setting, the hotel provides easy access to a variety of dining, shopping, and entertainment options while being a short drive from the bustling Philadelphia area. This location is particularly appreciated by business travelers and those exploring local attractions, offering a perfect blend of accessibility and calm.
Guests express satisfaction with the breakfast offerings, enjoying the variety and daily changes, which add enthusiasm to their mornings. While some suggest enhancing the menu with additional items like waffles or pancakes, the overall feedback is positive. The breakfast complements the hotel’s other amenities, such as a heated pool and fitness room, which are popular among guests for their cleanliness and usability.
Accommodations at Homewood Suites are highly praised for their spacious and clean nature, resembling modern studio apartments with appealing high ceilings. The immaculate condition and comfort of the suites, along with the serene environment, make stays particularly enjoyable. Regularly emphasized is the hotel's outstanding cleanliness, which significantly elevates the guest experience and aligns with the property's dedication to comfort and aesthetics.
The hotel staff receives accolades for being remarkably friendly and accommodating. From the front desk to housekeeping and breakfast service, the team's attentiveness and professionalism are noteworthy. The front staff particularly impress guests with their politeness, contributing to an inviting and stress-free atmosphere. Additionally, the hotel's pet-friendly policy adds to its appeal, welcoming families traveling with pets and contributing to the overall warm environment.
While the pool generally receives positive feedback for its cleanliness and enjoyable temperature, there are occasional concerns about its temperature in winter and availability during certain stays. Nevertheless, the indoor pool area is well-maintained and remains a valued amenity for many guests. The comfort of the beds is another significant highlight, contributing to restful sleep and the overall quality of the stay, though some see room for improvement with pillows and bedding softness.
In summary, Homewood Suites By Hilton Horsham Willow Grove stands out for its location, cleanliness, and service, making it a preferred choice for many travelers. The combination of modern accommodations, attentive staff, and thoughtful amenities ensures a pleasant and comfortable stay. Show more
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Hotel Taking Steps Towards Sustainability
As a Homewood Suites property, this hotel features carpeting made with recycled content and maintains saline-based pools. Guest suites are equipped with Energy Star rated appliances and low-flow water fixtures. The hotel implements Hilton's LightStay system for environmental tracking.
Family Friendly Hotel
This Homewood Suites location offers spacious suites with fully equipped kitchens and complimentary breakfast, accommodating families with comfort and convenience. Social hours provide additional value.
Business Hotel
Homewood Suites offer amenities suitable for extended stays and business travelers, including suite accommodations and potentially meeting facilities.
Accessible Hotel
This hotel features various accessible room types, including King Accessible Roll In Shower Studios and King Mobility Hearing Accessible Tub Studios. It also offers Hearing Accessible Suites. The property is wheelchair accessible, and rooms are equipped with a telephone accessibility kit.
Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Studio Suite - Non-SmokingIn the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned studio offers a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
King Studio - Mobility and Hearing Access/Non-SmokingGuests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. The studio provides air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 1 bed.
King Studio with Roll-In Shower - Mobility and Hearing Access/Non-SmokingGuests can make meals in the kitchen that features a refrigerator, a dishwasher, kitchenware and a microwave. The studio features air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingThe fully equipped kitchen has a refrigerator, a dishwasher, kitchenware and a microwave. The suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels.
One-Bedroom Queen Suite with Two Queen Beds - Non-SmokingIn the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The suite offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels.
Deluxe Queen Room with Two Queen Beds - Non-SmokingThe unit has 2 beds.
King Studio Suite - Hearing Access/Non-SmokingThe unit offers 1 bed.
Deluxe Queen Studio with Two Queen Beds - Hearing Accessible/Non-SmokingThe unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Nestled in a highly convenient spot, Homewood Suites By Hilton Horsham Willow Grove is praised for its excellent location that offers the perfect blend of accessibility and tranquility. Situated close to a variety of restaurants, shops, and entertainment options, this hotel positions guests within easy reach of everything they might need. The proximity to a shopping center and the surrounding Philadelphia area makes it particularly favorable for business travelers and those with cars who find the location ideal for reaching meetings or exploring nearby attractions. Although slightly removed from the hustle and bustle of central Philadelphia, the quieter setting is appreciated by many seeking a peaceful stay. However, guests should be aware that while the hotel enjoys close access to dining options, it is positioned on a busy road. Overall, the location receives high marks from its visitors.
Breakfast
The breakfast experience at Homewood Suites By Hilton Horsham Willow Grove receives mixed but generally positive feedback from guests. Many visitors commend the variety and presentation of the breakfast offerings, noting that it provides a good start to the day with an array of choices. Several guests describe the breakfast as excellent, appreciating the fact that it varies daily, which adds a touch of excitement to the morning routine. Others express satisfaction with the basic offerings, finding them sufficient and satisfactory. Some recommend enhancing the menu by adding popular items like waffles or pancakes, suggesting that while the meal is great, a few additional options could elevate the experience further. Despite a few comments indicating room for improvement in taste and quality, the majority of reviews highlight the quality and diversity of choices available.
Rooms
Homewood Suites By Hilton Horsham Willow Grove offers rooms that consistently impress with their exceptional cleanliness and spacious layouts. The accommodations resemble studio apartments, complete with high ceilings that contribute to the overall sense of space. Guests often note the immaculate condition of the suites and emphasize the comfort of the beds. The property is modern and up to date, featuring large suites that are well-equipped for a comfortable stay.
The hotel's amenities include a heated pool and a fitness room, both popular among guests. The quiet location, a bit removed from the hustle and bustle of Philadelphia, is appreciated for its peacefulness, providing a refreshing escape. A good breakfast buffet adds to the positive experience, and the interior space even supports a barbecue setup for those looking to enjoy outdoor cooking. Overall, the hotel offers a pleasant and comfortable environment that makes it more than just a place to stay.
Beds
At Homewood Suites By Hilton Horsham Willow Grove, guests frequently praise the comfort of the beds. They often highlight how the beds provide a restful sleep experience, contributing to the overall comfort of their stay. The rooms are noted to be spacious and clean, adding to the positive experience. However, some guests have shared concerns about the pillows, mentioning they offer little support. Additionally, there are mixed feelings about the bedding, with some finding the comforters rough and the beds too hard. Despite these minor issues, the beds remain a significant strength of the hotel, consistently appreciated by visitors.
Cleanliness
Homewood Suites By Hilton Horsham Willow Grove consistently receives high praise for its exceptional standards of cleanliness. Guests frequently describe the hotel as spotless, with words like "impeccably clean" and "immaculately clean" appearing throughout the reviews. Visitors are welcomed into a fresh and stylish environment, contributing to the overall impressive experience. The hotel's facilities are not only clean but also well-maintained, reinforcing a commitment to both comfort and aesthetics. The accommodations are described as gorgeous and far exceeding expectations, ensuring a comfortable stay that guests find both clean and inviting. This dedication to maintaining high cleanliness standards is consistently highlighted as a standout feature of the hotel.
Staff
Located in a prime area, Homewood Suites By Hilton Horsham Willow Grove stands out for its remarkable staff, who consistently earn praise for their friendliness and accommodating nature. Guests frequently note how attentive and easy to communicate with the team is, from the front desk to housekeeping and even breakfast service. The front staff, particularly, leave a lasting positive impression with their politeness and helpfulness, making each guest feel as though they're truly on vacation. The hotel provides excellent customer service, ensuring every interaction is kind, efficient, and on point. Furthermore, its pet-friendly policy makes it an ideal choice for families traveling with furry companions, adding another layer of thoughtful service from the staff who manage to maintain this welcoming atmosphere throughout the guest stay.
Pool
The pool at Homewood Suites By Hilton Horsham Willow Grove receives mostly positive remarks from guests. Many appreciate the cleanliness and comfortable temperature, often highlighted as delightful and free from any strong chlorine smell. Families especially note that the kids find the pool experience enjoyable. The indoor pool is recognized as nice, with some guests appreciating its heated water, making swimming an enjoyable activity. However, there are occasional mentions of the pool water being too cold, particularly in the winter, which detracts from the overall enjoyment. Despite this, the indoor pool area remains well-maintained, providing a pleasant environment for guests. Though there are instances of the pool being unavailable during stays, it overall contributes positively to the hotel's amenities.
Yes, Homewood Suites By Hilton Horsham Willow Grove has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Homewood Suites By Hilton Horsham Willow Grove.
Yes, Homewood Suites By Hilton Horsham Willow Grove welcomes dogs.
No, parking facilities aren't available at Homewood Suites By Hilton Horsham Willow Grove.
Yes, Homewood Suites By Hilton Horsham Willow Grove has a gym.