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Summary of reviewsH.M. Hotel, located in the bustling city center of Hsinchu, offers a prime and convenient location that guests highly favor. Its proximity to landmarks such as the Chenghuang Temple and Dongmen Market and the nearby night market, adds to its appeal. Transportation options are plentiful, including the New Hsinchu Train Station, various public transportation options and an adjacent bike rental station. While parking at the hotel can be limited, a neighboring public parking lot is accessible. The hotel's higher floors provide splendid views of downtown Hsinchu. The central location and the easy accessibility make it a popular lodging choice, further enhanced by the outstanding service from the hotel staff.
Breakfast at H.M. Hotel is another highlight, featuring a blend of Chinese and Western options. Guests appreciate the nutritional and flavorful breakfast offerings, which cater to different dietary preferences, including vegetarian choices. The self-service format and breakfast boxes for early departures add to the convenience. Quality ingredients, variety and freshness contribute to a pleasant dining experience, despite some suggestions for a broader drink selection.
Rooms at H.M. Hotel are commended for their spaciousness, cleanliness and thoughtful arrangement. They are equipped with ample storage, cozy beds and effective soundproofing, ensuring a comfortable stay. The bathrooms are particularly praised for their cleanliness and functionality. While some guests find the decor slightly dated and mention minor issues like musty smells, the rooms remain well-maintained and offer good value for money. Complimentary refreshments and comprehensive TV channel choices add to the comfort.
Cleanliness is a standout feature at H.M. Hotel with guests frequently noting the spotless and smoke-free environment. The rooms and common areas are well-kept, contributing to a comfortable stay. The housekeeping staff is diligent and friendly, ensuring high hygiene standards, even during the pandemic era.
The hotel's staff consistently receives high praise for their friendliness, professionalism and dedication. Guests appreciate the warm welcome, helpful information about local attractions and the staff's proactive attitude in meeting their needs. This exceptional service significantly enhances the overall guest experience.
The wifi at H.M. Hotel is generally reliable and suitable for regular browsing, although occasional disconnections may occur during heavy data transmission activities. Entertainment options include cable TV and YouTube access, despite some instances of unstable television signals.
The beds are mostly praised for their comfort and cleanliness. While some guests find the mattresses and pillows too soft, the majority enjoy a restful sleep. The larger beds receive particular acclaim for their size and comfort.
H.M. Hotel is an adult-only establishment, providing a peaceful ambiance ideal for a restful night's sleep or focused work. The soundproofed rooms and well-maintained environment make it a smart choice for business travelers and those seeking tranquility. However, guests with mobility issues should be cautious of the bathtub's height and consider using a non-slip mat for added safety.
Overall, H.M. Hotel offers a highly satisfying stay with its prime location, excellent service, comfortable accommodations and commitment to cleanliness, making it a favored choice for travelers to Hsinchu. Show more
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Inn with Free Wi-Fi
Inn for Adults Only
Room Types
Standard Double RoomThis room features soundproofing, air conditioning, a flat-screen cable TV, a fridge, an electric kettle and en suite bathroom with a bathtub and shower facilities.
Superior Double Room with City ViewThis room features soundproofing, air conditioning, a flat-screen cable TV, a fridge, an electric kettle and en suite bathroom with a bathtub and shower facilities.
Standard Double Room (No Window)Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Twin Room with City ViewOffering free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Small Double Room - No WindowFeaturing free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Premier Double Room - No WindowThe spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a hairdryer. This twin room has a wardrobe, a safe deposit box, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Standard King Room - No WindowThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Budget Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. This twin room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
About H.M.Hotel
License: 053
Guest Reviews
8.5
Very Good
Location
Located in the bustling city center of Hsinchu, H.M. Hotel offers a prime location that is highly favored by guests. It boasts close proximity to the city's famous landmarks, including the Chenghuang Temple and Dongmen Market, both of which are within an easy 5 to 10-minute walk. The night market near Chenghuang Temple is a notable highlight, providing diverse food options that guests find incredibly convenient.
Transportation is seamless with the New Hsinchu Train Station and various public transportation options nearby. For those who prefer cycling, the presence of a nearby bike rental station adds to the convenience. The hotel also benefits from an adjacent public parking lot, although some guests note that parking directly at the hotel can be limited.
The H.M. Hotel stands opposite the Hsinchu City Government on Zhongzheng Road, making it a centralized and easily accessible lodging choice. The higher floors offer splendid views of the downtown area, providing both comfort and a picturesque environment. Additionally, the hotel's location amid numerous dining and shopping districts enhances its appeal as a convenient and comfortable accommodation choice. Despite being situated in an office building, guests appreciate the overall high cost-effectiveness and excellent service provided by the hotel staff.
Breakfast
The breakfast experience at H.M.Hotel is generally well-received, characterized by its abundance and delicious taste. Guests appreciate the blend of Chinese and Western options with offerings such as plain congee, fried vegetables, toast and fruits. The breakfast is described as nutritious and well-suited for different dietary preferences, including vegetarian choices.
While some reviewers note that the breakfast selection is somewhat limited, they consistently mention that the available options are flavorful and sufficient to satisfy. The self-service format allows guests to enjoy a hearty meal and the hotel thoughtfully prepares breakfast boxes for those who need to depart early or during special circumstances like the pandemic.
The breakfast service is praised for its quality ingredients, variety and freshness, contributing to a pleasant dining environment. Staff are commended for their friendly service and for providing recommendations on local attractions. Additionally, coffee and tea are available, though some guests suggest that increasing drink options would enhance the experience.
Overall, the breakfast at H.M.Hotel is seen as a great value addition to the stay with its simplicity being offset by its consistent quality and fulfilling nature.
Rooms
H.M. Hotel offers a comfortable stay in clean, spacious rooms that are well-equipped and thoughtfully arranged for guest convenience. Many guests praise the rooms for being quiet and free from smoke or mold smells, adding to the overall pleasant experience. The executive rooms and those located on higher floors provide stunning city views and good air circulation.
Comfort is a key feature with ample storage space, cozy beds and effective soundproofing. The rooms tend to be large, often featuring a separate living room, a large TV and big windows that enhance brightness and airiness. The bathroom amenities are generally well-liked with many highlighting the separate wet and dry areas, adequate hot water and relaxing bathtubs.
While some rooms might seem slightly dated or have minor issues like musty smells or need for dehumidifiers, the cleanliness and upkeep remain top-notch. Small touches like free refreshments and comprehensive TV channel choices enhance the stay.
The staff's service is commendable and despite minor issues like old decor or lighting needs, the rooms offer good value for money. The hotel also provides a complimentary breakfast, making it a high cost-performance choice for travelers. Overall, H.M. Hotel ensures a satisfying and comfortable stay with its well-maintained, spacious and clean accommodations.
Beds
H.M. Hotel seems to have garnered a range of opinions about their beds with the majority of feedback leaning towards the positive. Guests frequently praised the beds for being very comfortable, clean and spacious. Many travelers enjoyed the soft and comfortable mattresses, which were sometimes supplemented by the option of multiple, well-chosen pillows. Certain reviews highlighted a preference for supportive and moderately firm mattresses, but others noted that, in some cases, the mattresses and pillows were too soft, which led to discomfort for some.
The larger beds were especially celebrated for their size and comfort with several guests pointing out the delight in having a big, cozy bed to sleep in. The décor and overall bedding quality also received nods of approval, contributing to a restful night's sleep for numerous guests.
However, a few reviews mentioned that the single beds were somewhat narrow and on the small side. Additionally, some guests noted occasional back and neck discomfort, suggesting that individuals who prefer firmer beds might not find them entirely suitable. Despite these mixed feelings, the consensus was that H.M. Hotel offers a welcoming and comfortable sleeping experience for most, making it a favorable choice for visitors seeking a good night's rest.
Cleanliness
When it comes to cleanliness, H.M. Hotel stands out for its consistently positive guest feedback. Visitors frequently highlight the spotless, smoke-free environment that characterizes the rooms and common areas. Rooms are often described as very clean, quiet and well-maintained with many guests appreciating the absence of any unwanted odors like smoke or mold.
The bathrooms, in particular, receive commendations for their cleanliness with some guests pleasantly surprised by their spaciousness and lack of mildew or mold. The hotel's overall environment is not only clean but also comfortable with bright and tidy spaces that contribute to a pleasant stay.
While the hotel is an older building, the maintenance of cleanliness remains impeccable, ensuring a comfortable experience despite its age. The presence of dehumidifiers and air purifiers maintains fresh air throughout the facility. The communal areas, including corridors and reception, are well-kept and disinfected, reflecting the hotel’s commitment to maintaining high hygiene standards.
Occasional comments suggest there's room for improvement, especially concerning the cleanliness of carpets and some areas with minor dust accumulation. However, any issues are generally isolated and not reflective of the overall cleanliness standards.
The housekeeping staff is noted for their friendliness and diligence with guests appreciating their meticulous attention to detail. This dedication extends to pandemic-era protocols with evident measures in place to ensure a safe and clean environment.
Overall, H.M. Hotel offers a reassuringly clean and comfortable stay, highlighted by well-kept rooms and facilities that meet high standards of hygiene.
Staff
Visitors to H.M. Hotel frequently highlight the exceptional service provided by the staff. Guests consistently praise their friendliness, enthusiasm and professionalism. Several reviews commend the manager for her dedication and many note that various staff members, including receptionists and cleaning personnel, go above and beyond to ensure a pleasant stay. The front desk staff are particularly mentioned for their warm welcomes and thoughtful service, providing guests with helpful information about local attractions and dining options.
The hotel staff's enthusiasm and proactive attitude are also reflected in their willingness to meet guests' needs and assist with travel arrangements. This high level of customer service is evident round-the-clock with night personnel receiving specific mentions for their diligence and responsiveness. The conscientiousness of the cleaning staff and the careful attention to guests' dietary preferences further exemplify the hotel's commitment to guest satisfaction.
Overall, the consistent use of terms like "friendly," "enthusiastic," "kind," and "thoughtful" across reviews paints a picture of a team dedicated to delivering an outstanding hospitality experience. The positive reception of the hotel's staff significantly contributes to the satisfaction of the visitors, making H.M. Hotel a recommended choice for travelers seeking exceptional service.
Wi-Fi
Guests at H.M.Hotel generally report a positive experience with the wifi in their rooms. The internet connection tends to be smooth and reliable, suitable for regular browsing and general usage. However, those requiring heavy data transmission for activities like streaming or gaming might experience occasional disconnections.
For entertainment, guests have access to good television options. The TV equipment includes cable TV and YouTube access, allowing for a variety of viewing choices. Although the television signal can sometimes be unstable, leading to occasional cutoffs and lack of signal, these instances do not seem to be a significant concern for most guests. Overall, the room TV is clear and able to support internet-based content, providing a satisfying media experience.
Adult Only
H.M. Hotel offers a serene and cozy stay tailored specifically for adults, providing a tranquil environment free from the disturbance of children. The hotel is highly regarded for its peaceful ambiance, perfect for those seeking quiet for a restful night's sleep or a focused study session. The soundproofed rooms enhance the overall comfort, making it a smart choice for business travelers and exam takers alike. Cleanliness is a notable feature with guests appreciating the well-maintained environment. For those looking to explore the area, renting a scooter adds convenience to their stay. However, guests with mobility issues should be cautious of the bathtub's height and consider using a non-slip mat for added safety.
No, H.M.Hotel doesn't have any pool.
No, a spa isn't available at H.M.Hotel.
No, H.M.Hotel doesn't allow dogs.
No, parking facilities aren't available at H.M.Hotel.