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Persimmon Hotel

Hsinchu City , No. 5, Lane 23, Datong Road (Show on Map)

6.7

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPersimmon Hotel in Hsinchu City stands out for its prime location, offering guests unmatched convenience to major attractions and amenities. Situated close to the Hsinchu Train Station and within walking distance of the bustling commercial district, the hotel provides easy access to public transportation, local markets and popular tourist spots, making it an ideal choice for both leisure and business travelers.

Guests generally appreciate the included breakfast for its good quality and taste, featuring both Chinese and Western options like toast, congee, freshly ground coffee and juice. While some find the breakfast selection to be average, the overall consensus is that it meets the needs of travelers, especially those who favor Chinese-style dishes with praise often directed towards the friendly breakfast staff.

The rooms at Persimmon Hotel receive mixed reviews. Positively, guests enjoy the spaciousness and unique themed decor with features like very big bathtubs and charming, stylistic touches. However, significant concerns about cleanliness, odors and maintenance detract from the overall experience. Issues such as dirty floors, mold and outdated furnishings are frequently mentioned, suggesting a need for improved housekeeping and refurbishment.

Despite the cleanliness issues, the hotel staff is consistently praised for their friendliness and professionalism. Guests note the warm and accommodating nature of the counter staff and receptionists, appreciating their detailed explanations and helpful service.

Parking at Persimmon Hotel is another positive aspect, providing a convenient experience with designated spots for cars, motorcycles and scooters. Although the parking space is limited and may require prior arrangement or additional fees, guests generally find it satisfactory and appreciate the ease of access.

When it comes to the beds, reviews are again mixed. While some guests find the mattresses and pillows comfortable, others experience issues with softness, cleanliness and noise, which can impact the quality of sleep. Although many guests report clean bedding, the presence of dirty linens, fleas and stains on quilts are noted by some, indicating variability in housekeeping standards.

For business travelers, Persimmon Hotel offers practical amenities such as secure storage for valuables, proximity to train stations, laundry service and board game services. The hotel is noted for its affordability and value for money, despite lacking a dedicated business center.

Overall, Persimmon Hotel provides a strategic and convenient location with friendly staff and practical amenities, but it needs significant improvements in room cleanliness and maintenance to fully meet guest expectations.
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Dog Friendly Hotel

This hotel allows dogs of any size for an additional fee, and cats may be allowed by request. It also offers themed rooms with unique designs.

Business Hotel

Persimmon Hotel likely provides essential services and amenities suitable for business travelers, although specific details are not available in the provided data.

Hotel with Parking

This hotel is a popular option for those seeking accommodations with parking.

Family Friendly Hotel

Cheap Hotel

Room Types

Economy Double Room - No Parking Air-conditioned room features a Japanese or European-style theme. Room includes a refrigerator, a desk and private bathroom with shower and hairdryer. Hotel will randomly assign room according to availability.

Standard Double Room Larger air-conditioned room features hip-hop, music or cartoon-style theme. Room includes a flat-screen TV with cable channels, fridge, desk and private bathroom with bathtub and hairdryer. Hotel will randomly assign room according to availability.

Deluxe Double Room Largest air-conditioned room features music, movies or sports theme. Room includes a refrigerator, desk and private bathroom with bathtub and hairdryer. Hotel will randomly assign room according to availability.

Standard Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Economy Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Room for 6 This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 futons.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 futon.

Room for 5 This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Room for 10 The spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The family room offers a wardrobe, a sofa, parquet floors and a flat-screen TV with cable channels. The unit has 3 beds and 4 futons.

Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Double Room - No Parking This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

About Persimmon Hotel

License: 036

Guest Reviews

6.7

Rated

Location

Situated in a prime spot, Persimmon Hotel offers unmatched convenience right at the heart of Hsinchu City. Guests consistently praise the hotel's perfect location, which provides easy access to major attractions and amenities. The hotel is just a short walk from the Hsinchu Train Station, making it an ideal choice for travelers reliant on public transportation. Additionally, the Chenghuang Temple, a popular tourist attraction, is also within walking distance.

Guests find the surrounding area bustling yet accessible with nearby convenience stores and local breakfast shops, ensuring all necessities are within reach. The hotel’s setting in a shady side street offers a peaceful respite while being close enough to the vibrant commercial district, night markets and the city center. Parking is readily available, adding another layer of convenience for those driving in.

The accommodation, although located in a slightly narrow alley, is noted for its excellent service and welcoming staff. The proximity to both the train and bus terminals makes exploring the city and beyond straightforward and hassle-free. In summary, Persimmon Hotel's strategic and practical location stands out as a key highlight, catering to both leisure and business travelers.

Breakfast

The breakfast at Persimmon Hotel is included in the stay, providing a convenient option for guests. Many reviews highlight the taste and quality of the breakfast as good, simple and delicious. Offerings include both Chinese and Western options, such as toast, rice, congee, porridge with side dishes, freshly ground coffee, juice and more. The selection is generally described as healthy and filling with some guests appreciating the traditional and homely flavors. Additionally, the breakfast venue is satisfactory and the service, especially from the breakfast staff, often receives praise.

However, some reviews indicate that the breakfast could benefit from more variety and diversification. Certain guests found it to be average or less appetizing and the buffet presentation sometimes received criticism. Despite these mixed opinions, the overall consensus suggests that the breakfast, while simple, effectively meets the needs of travelers, particularly those favoring Chinese-style dishes.

Rooms

The reviews of the Persimmon Hotel paint a mixed picture, particularly regarding the rooms. On the positive side, many guests appreciated the spaciousness of the rooms with some finding them almost too large. The presence of a very big bathtub in several rooms was a highlight for many and the themed decor inside the rooms was well-liked. The rooms were described as stylish and not messy with some interesting decorations and adorable touches like cute dinosaur pictures on the doors. Specifically, the space for groups was noted to be nice and wide, making it quite comfortable. In some instances, it was noted that the room was very clean and tidy, despite the overall old-fashioned look of the hotel.

However, a number of recurring issues were identified in the reviews. The most significant complaints centered around cleanliness and odor. Many guests noted that the floor and other surfaces were dirty with some mentioning dust, hair, black debris, mold, spider webs and even ants on the tables. The rooms often had a lingering smell of smoke, mildew or other foul odors with poor ventilation exacerbating the issue. Equipment and furnishings were frequently described as old and in need of repair, including air conditioning units, lighting and ceiling conditions. Some rooms reportedly had stains, broken mirrors and noisy ceilings, leading to an overall uncomfortable and damp atmosphere.

Discrepancies between the online photos and the actual room conditions were also a common grievance with some guests feeling misled by what was advertised. The sound insulation was poor in certain rooms, making them unsuitable for light sleepers. Additionally, amenities and cleanliness standards did not always meet guests' expectations with several mentioning the need for better upkeep.

In summary, while Persimmon Hotel offers spacious and occasionally charming rooms, significant improvements are needed in terms of cleanliness, maintenance and odor control to meet the expectations set by its online representation.

Beds

Persimmon Hotel offers a mixed experience when it comes to the quality of its beds. While some guests find the mattresses and pillows comfortable, others note that the beds are too soft, occasionally sagging in the middle and even making noise, which can impact a good night's sleep. Despite a significant number of positive remarks about clean bedding and comfortable elements like down pillows and spring beds, there are concerns about cleanliness with reports of dirty linens, presence of fleas and stains on the quilts that detract from the overall sleeping experience.

Guests staying in rooms with single beds or those converted from sofas often describe these options as less comfortable. Additionally, the presence of mirrors directly facing or above the beds has been pointed out in some reviews, which, depending on personal preferences, might be either a unique or uncomfortable feature. Futon beds are also mentioned, which may appeal to some but not others.

On the bright side, many guests attest to clean bedding and no significant complaints in some instances, suggesting that housekeeping does maintain a reasonable standard in certain cases. However, issues such as being woken up in the morning, a cold sleeping environment and potential problems with bathroom drainage leaking into adjacent rooms are noted and could affect overall comfort.

In summary, the bed experience at Persimmon Hotel varies widely with positive feedback on comfortable, clean beds somewhat balanced by significant reports of softness issues, noise and occasional concerns about cleanliness and hygiene.

Cleanliness

Persimmon Hotel presents a mixed picture regarding the cleanliness of its accommodations. Despite some positive feedback highlighting that a few rooms were clean, tidy and comfortable, the majority of guest comments reflect significant concerns about hygiene and upkeep.

Several guests noted persistent issues such as dusty floors, hair and moldy corners, which detracted from their overall experience. Specific issues included dirty bathtubs, stained ceilings and smoky odors lingering in both rooms and public spaces. The presence of bugs and ants on the beds, as well as dead insects, exacerbated these cleanliness concerns. Mold and humidity levels have also been problematic in certain rooms, further affecting the comfort of the stay.

While some reports mentioned a polite and friendly daytime counter staff, these positive interactions were overshadowed by recurring matters like unclean bathroom mats, rusted fixtures and the presence of garbage left behind by previous guests. The need for improved housekeeping was evident with complaints about accumulated dust, leftover food and poorly cleaned linens being common.

However, a few guests found their rooms to be relatively clean and enjoyed the convenience of modern amenities like air conditioning, YouTube-capable TV and good Wi-Fi. Unfortunately, the overall cleaning standards, reported smoke smells and noise issues contribute to a less-than-ideal stay for many visitors.

Overall, while there are some redeeming aspects of Persimmon Hotel, the recurring cleanliness problems and maintenance issues indicate that significant improvements are necessary to meet the expectations of future guests.

Staff

At the Persimmon Hotel, guests consistently praise the staff for being exceedingly friendly and professional. Visitors highlight the warm-hearted and accommodating nature of the counter staff, receptionists and even the cleaning personnel, describing them as polite, enthusiastic and sweet-looking. Guests have noted that the front desk offers detailed explanations and is always ready to assist with queries, exhibiting good service attitudes.

While the majority of staff interactions are positive with commendations for excellent service and a kind, gracious approach, a few guests have pointed out areas for improvement. Comments mention isolated incidents involving attitude issues, specifically with a front desk auntie and handling of door knocking matters. Despite these occasional critiques, the overarching sentiment remains positive with many appreciating the warm greetings and helpful service, making check-in smooth and pleasant.

Parking

Persimmon Hotel generally offers a satisfactory parking experience for its guests. It features a designated parking lot with convenient and easy-to-find parking spots. The availability of parking spaces is highlighted, including specific accommodations for motorcycles and scooters. Guests appreciate that parking is often included and arrangements for vehicle parking are considered convenient. However, it's noted that parking spaces are limited and may require prior payment with a refund option upon presenting an invoice. Some guests mention that the parking lot is a short distance from the main accommodation, which can be inconvenient for some. There's also an indication that there might be additional costs involved for using the parking facilities. Overall, while parking at Persimmon Hotel is generally well-regarded, guests should be aware of the limited spaces and potential additional fees.

Business

Persimmon Hotel offers several features that cater to business travelers. The staff is accommodating and takes measures to ensure laptops and other valuables are kept safe. The hotel's proximity to train stations makes commuting to work convenient. For those with extended stays, the available laundry service is an added benefit, simplifying the management of work attire. Additionally, the hotel provides board game services, adding a casual aspect to the stay. Combining these benefits with its affordability, Persimmon Hotel presents a high value for money option. However, it should be noted that the hotel lacks a business center, despite previous indications to the contrary.

No, Persimmon Hotel doesn't have any pool.

No, a spa isn't available at Persimmon Hotel.

Yes, Persimmon Hotel welcomes dogs.

Yes, parking facilities are available at Persimmon Hotel.

No, Persimmon Hotel doesn't have a gym.

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