Mentioned as an eco-friendly and completely nonsmoking hotel, this property demonstrates environmental consideration and offers an electric car charging station.
This hotel has received a Green Key Global Eco-Rating, signifying its commitment to improving environmental performance and sustainable hospitality practices.
This hotel has an eco-friendliness rating based on guest reviews, suggesting some level of commitment to sustainable practices as observed by visitors.
Homewood Suites By Hilton Ottawa Downtown has earned considerable praise for its prime location, nestled in the heart of downtown Ottawa. This advantageous positioning allows guests easy access to major attractions like Parliament Hill, the War Memorial and various historic buildings, all within walking distance. The hotel's proximity to public transportation hubs, shops, restaurants and cafes further enhances its appeal, making it an ideal base for exploring the city.
Guests frequently commend the modern and well-maintained rooms, which are clean, spacious and often come with fully equipped kitchens. These attributes make the hotel particularly comfortable for families and those seeking apartment-style accommodations. Additional facilities such as a heated indoor pool, gym and ample parking contribute to the hotel’s attractiveness. The pet-friendly policy and friendly, bilingual staff also cater well to guests with varied needs, further enhancing the overall experience.
The breakfast service is generally well-received with many praising the wide variety and quality of food. However, there are occasional remarks about the need for more variety and improvements in specific items like coffee. The dinner experience at the Tulip restaurant receives mixed reviews with praise for the quality of food and service mingled with suggestions for menu improvements and critiques about portion sizes. Despite these points, the nearby dining options offer ample alternatives.
Guest satisfaction is significantly boosted by the friendly, helpful and efficient staff, who are noted for their welcoming demeanor and professional service. The staff's bilingual capabilities add convenience for international travelers and their attentiveness contributes to a positive atmosphere.
The hotel also shines in terms of cleanliness with many guests emphasizing the spotless condition of rooms and common areas. The excellent hygiene standards are complemented by the modern appearance of the accommodations, making for a comfortable stay.
Regarding WiFi, guests mostly find it fast, strong and easy to access, although occasional issues do arise, suggesting room for improvement in consistency and security. The gym receives high marks for being well-equipped and available 24/7, catering to various fitness needs. The indoor pool, while popular, has mixed reviews due to occasional overcrowding and temperature issues.
Parking facilities are generally appreciated for their convenience and security, despite some guests finding the fees expensive and spaces somewhat tight. For families, the hotel excels in offering spacious rooms, child-friendly amenities and entertainment options, ensuring an enjoyable stay for all ages.
In summary, Homewood Suites By Hilton Ottawa Downtown stands out for its excellent location, well-maintained accommodations, commendable cleanliness and friendly staff, making it a strong choice for travelers exploring Ottawa. While there are areas for improvement, particularly in food service and additional amenities, the overall experience is highly positive.
The Hilton Garden Inn Ottawa Downtown is highly praised for its exceptional central location, making it an ideal base for both leisure and business travelers to explore Ottawa. Guests appreciate the proximity to notable landmarks such as the Parliamentary buildings and the War Museum, as well as various metro stations, eateries and convenience stores. The modern, clean and welcoming environment of the hotel is frequently mentioned, along with the well-designed rooms and scenic river views from higher floors.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
The Ottawa Marriott Hotel has been awarded a Four Green Keys Rating. They partnered with Natural Resources Canada to reduce greenhouse gas emissions and invested over $2 million in modernization. They also participate in a food recovery program.
The Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG is celebrated for its prime downtown location, making it ideal for tourists and business travelers alike. This central spot offers easy access to Parliament Hill, major historical sites, shopping, dining options, and public transport, allowing guests to explore Ottawa's attractions on foot. The hotel's cleanliness and modern amenities are consistently praised, alongside the friendly and attentive staff who ensure a warm and inviting stay.
Guests often highlight the comfort and cleanliness of the rooms, with many enjoying the newly renovated, modern ambiance. The beds, in particular, are frequently described as incredibly comfortable, contributing to a restful and serene sleep experience. While some rooms might feel compact, they maintain a functional and cozy atmosphere. The hotel also offers secure parking, an onsite restaurant/bar, and other amenities that enhance the overall guest experience.
The breakfast service receives mixed reviews; many guests appreciate the convenience and quality of the morning meals but note areas for improvement such as variety, cost, and service efficiency. The staff's dedication to guest satisfaction, including efforts to accommodate dietary preferences, is commendable.
The staff at the Holiday Inn Ottawa Dwtn - Parliament Hill by IHG consistently receive accolades for their friendliness, professionalism, and willingness to assist, ensuring guests feel well cared for throughout their stay. The reliable free wifi adds to the comfort and satisfaction of visitors, supported by other modern facilities like a newly equipped gym.
Overall, the Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG is recommended for its clean and comfortable accommodations, strategic location, and exceptional service, leaving guests with fond memories and a strong inclination to return.
Delta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.
Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.
The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.
The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.
The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.
Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.
Families particularly enjoy staying at Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.
Overall, Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
This hotel is highly committed to sustainability, evidenced by its 4 Green Keys and BOMA BESt Level 3/Platine certifications. It implements composting, reduces bottled water consumption, has a transportation plan to lower GHG emissions, offers eco-friendly event packages, and provides electric vehicle charging stations.
The Sheraton Ottawa Hotel is an eco-certified property that participates in the Green Key Global program. This program assesses the hotel's impact on the environment, community, cultural heritage, and the local economy.
Alt Hotel Ottawa Downtown has a 4 out of 5 Green Key certification. The hotel incorporates eco-friendly design with features like dual flush toilets and motion-activated LED lighting. They also use geothermal energy for heating and cooling.
Fairmont Chateau Laurier is a Fairmont property that is part of the brand's overarching sustainability program. Fairmont hotels are committed to environmental responsibility, including achieving third-party eco-certifications and implementing programs focused on reducing environmental impact and promoting responsible tourism.
The premier choice for boutique hotels in Ottawa, the hotel offers unmatched accommodations, amenities, and services.
Summary of reviews
Arc The Hotel enjoys a stellar reputation among guests, primarily due to its convenient location in the heart of downtown Ottawa. Visitors appreciate being steps away from significant attractions like Parliament Hill and ByWard Market, making it an excellent choice for both leisure and business travelers. Adding to the appeal is the easy access to public transportation, which eliminates the need for a car for most visitors.
Guests consistently commend the hotel's friendly and accommodating staff who enhance the welcoming atmosphere. Cleanliness is another highlight, with rooms and facilities regularly described as immaculate. Visitors enjoy comfortable beds and high-quality bedding, ensuring a restful night’s sleep. While some amenities, like the decor, might seem slightly outdated, the overall emphasis on cleanliness and comfort tends to overshadow these minor issues.
Arc The Hotel's breakfast receives praise for its quality and generous portions. Although not included with the room cost, guests find the breakfast worth the extra expense, with à la carte options like avocado toast with poached eggs being particularly popular. The dining experience, particularly dinner, receives mixed reviews, with some guests appreciating the offering when available and others noting room for improvement in variety and pricing.
The hotel offers several parking options, praised for their central location but noted for being somewhat costly. Some guests find the parking arrangements a bit complicated due to tight spaces and height restrictions. However, the staff is often highlighted for their helpfulness in navigating these challenges.
Despite its four-star rating, Arc The Hotel frequently surpasses expectations with its clean accommodations, friendly staff, and prime location. Guests appreciate the overall value for money, despite occasional drawbacks like parking fees and WiFi quality. The hotel's emphasis on comfort and cleanliness makes it a favored choice for those visiting Ottawa, encouraging many guests to plan return visits.
The Westin Ottawa has implemented numerous environmentally-friendly policies and green initiatives, including recycling and composting programs. They have a 30/20 conservation plan to reduce energy and water consumption. They also offer a 'Make a Green Choice' program for guests to decline housekeeping.
The Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.
Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.
Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.
Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.
The staff at the Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.
Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.
The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.
The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.
Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.
The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.
In summary, the Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
ByWard Blue Inn in Ottawa stands out with its exceptional location, which is perfect for visitors eager to explore the city on foot. It is conveniently situated near the vibrant ByWard Market, Parliament Hill and an array of museums, restaurants and shops. Despite its proximity to bustling areas, the hotel offers a serene retreat on a quiet street, making it a prime lodging choice for those wishing to fully experience Ottawa.
The breakfast service at ByWard Blue Inn is highly praised for its quality and variety, offering a hearty buffet that includes both continental and traditional Canadian options. Guests enjoy the well-maintained breakfast room and the friendly staff, making it a delightful start to the day. The complimentary breakfast is frequently highlighted as one of the best among comparable hotels, contributing significantly to the overall positive experience.
The hotel's favorable location ensures easy access to numerous dining options within walking distance, which guests find convenient and enjoyable for their evening meals. The rooms at ByWard Blue Inn are appreciated for their spaciousness, cleanliness and comfort. Many rooms include kitchenettes, comfortable beds and balconies providing charming views. Despite some rooms being small, their efficient design and included amenities make for a pleasant stay.
Cleanliness is a consistent highlight with guests describing the rooms and common areas as immaculate. The staff receives high praise for their exceptional service, friendliness and attentiveness with particular commendations for the manager and multilingual team members.
While the WiFi service receives mixed reviews, it is generally considered reliable and free. Parking options are somewhat limited and tight onsite, but there are secure and affordable offsite options available nearby.
The ByWard Blue Inn is also recognized for its family-friendly atmosphere, offering spacious family suites and practical amenities. Additionally, its central location is advantageous for those looking to enjoy Ottawa's lively nightlife with numerous bars, restaurants and entertainment options nearby.
The beds receive mixed feedback regarding comfort but are generally seen as adequate. The hotel is well-regarded within the three-star category, offering superb value for money with its blend of cost-effectiveness and quality service. Overall, ByWard Blue Inn provides a delightful and convenient stay, making it a reliable choice for visitors to Ottawa.
This hotel is eco-certified and participates in the Green Key Global program. This program measures the property's impact on the environment, community, cultural heritage, and the local economy.
This eco-certified hotel has a Green Key Global Eco-Rating and is ISO 14001:2015 and ISO 50001:2018 certified for environmental and energy management systems. Rooms include recycling, LED light bulbs, and eco-friendly cleaning products.
Les Suites Hotel Ottawa has been awarded a 4 Green Key Eco-Rating in recognition of their environmental practices. They are committed to lessening their impact on the environment and provide information to guests to help them contribute to recycling and other sustainable practices.
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