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Summary of reviewsHotel Grand Terrace Obihiro Annex is well-regarded by guests for its excellent location, strategically positioned between the station and downtown, which facilitates easy access to shopping, dining, and major attractions. This prime location allows visitors to effortlessly explore the vibrant surroundings. The hotel’s new and clean facilities further enhance the appeal of the accommodation, contributing to a pleasant stay.
The breakfast experience at the hotel receives high praise for its delicious and varied offerings. Most guests find the breakfast buffet to exceed their expectations, adding significant value to their stay with its reasonable pricing and quality. The generally positive feedback highlights the meals as a satisfying start to the day.
Cleanliness is a notable aspect of the hotel, with guests consistently appreciating the well-maintained rooms and public areas. Many find the atmosphere simple yet exceptionally clean, aided by the newness of the building. Although there are occasional mentions of cleaning imperfections, the overall impression is one of a clean and inviting environment.
The staff at Hotel Grand Terrace Obihiro Annex are often commended for their friendly and helpful demeanor, particularly at the front desk. Guests enjoy the welcoming atmosphere created by cheerful and kind staff members. However, there is some variability in service quality, with room for improvement noted in interactions with the parking staff and in maintaining consistent professionalism.
Parking options are available for various vehicle sizes, though guests mention a need for clearer instructions regarding the parking facilities and navigating from the lot to guest rooms. Despite some difficulties, guests appreciate the reasonable cost and the helpful assistance offered by parking attendants.
The beds at the hotel are generally described as comfortable and clean. Many guests note the beds' fluffiness and satisfactory bedding, though there are mixed reviews regarding mattress firmness. While some find the beds perfect, others experience discomfort due to the softness, indicating a preference for firmer mattress options for optimal comfort.
Overall, Hotel Grand Terrace Obihiro Annex provides a convenient, clean, and welcoming environment that is well-suited for travelers looking to explore Obihiro. While minor improvements could further enhance the guest experience, the hotel consistently offers a satisfying stay.
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