A five-star luxury hotel located in the heart of the Gold Coast Historic District, just steps from the exclusive shopping of the Magnificent Mile, the nightlife of Rush Street and a delightful array of downtown Chicago’s world-famous galleries and museums.
Summary of reviews
The Sofitel Chicago Magnificent Mile is a highly recommended hotel for visitors to Chicago with its great location being a top positive aspect. The hotel is located in the heart of the city and provides easy access to a multitude of shopping, dining and entertainment options. The rooms are modern, spacious and clean with stunning city views, plush beds and excellent amenities. The staff is exceptional, friendly and professional, providing immaculate service that leaves guests feeling appreciated. While breakfast and dinner received mixed reviews, the lunch restaurant was consistently praised. The hotel is known for its extreme cleanliness and parking convenience is available at a cost that some guests may find to be steep. A majority of guests felt that the hotel exceeded their expectations and provided an exceptional five-star luxury experience, although some felt that the hotel could improve on some basic attention to detail for the price.
The Sonesta ES Suites Chicago Waukegan Gurnee receives high praise from guests for a variety of factors that contribute to an enjoyable stay. Its strategic location is highly valued, especially for attendees of Naval graduations, as it offers close proximity to the Naval Base and various conveniences such as shopping centers, dining options, and major attractions including Six Flags. This makes it a preferred choice for visitors seeking a peaceful yet accessible stay north of Chicago.
Breakfast at the hotel emerges as a standout feature, with guests appreciating the fresh and diverse options available, such as eggs, bacon, pancakes, and more. The well-organized breakfast area and attentive staff further enhance the dining experience, ensuring a satisfying start to the day.
The spacious rooms, likened to apartments, provide ample comfort and are maintained to a high level of cleanliness. The presence of full kitchens adds an element of convenience for guests, particularly families and long-term visitors. While some furniture may appear dated, the overall atmosphere remains welcoming and cozy.
Staff members receive commendation for their exceptional service, characterized by friendliness, professionalism, and a willingness to assist guests. The positive atmosphere is further supported by hotel amenities such as a maintained outdoor pool and jacuzzi, which provide a relaxing retreat for guests.
Additionally, the hotel is noted for its accommodating approach towards families and pets, with spacious suites offering the perfect setting for family gatherings. Thoughtful touches for children and attentive front desk service contribute to a family-friendly environment.
Guests generally find the beds to be very comfortable, promoting restful sleep, notwithstanding occasional mentions of firmness or sofa bed issues. Overall, the Sonesta ES Suites Chicago Waukegan Gurnee offers excellent value for its price, with many guests expressing satisfaction and a desire to return.
The Hampton Inn Chicago West Loop Fulton Market Area is highly regarded for its prime location in the vibrant West Loop area of Chicago. Guests are consistently impressed with its proximity to Clinton Station, major attractions, top restaurants, the United Center and Lake Michigan, making it an ideal choice for both convenience and ease of exploration. The surrounding area is noted for its safety, further enhancing the hotel’s appeal.
The accommodations at the hotel garner significant praise with guests frequently mentioning the spacious, clean and well-decorated rooms. The large, comfortable beds and well-stocked bathrooms add to the comfort, while the impressive city views, especially of Chicago's skyline and thunderstorms, elevate the overall experience. Visitors also appreciate the modern decor and the faithful representation of the rooms as advertised.
The complimentary breakfast receives overwhelmingly positive feedback for its variety, quality and taste. Guests appreciate the substantial options each morning, noting the meal as filling and delicious. The staff assisting with breakfast is frequently highlighted for their helpfulness, making the experience even more enjoyable. Despite minor comments on repetitiveness over several days, the breakfast is widely considered a significant enhancement to the overall stay.
Cleanliness is a standout feature of the hotel with guests repeatedly commending the spotless and well-maintained rooms and facilities. The friendly, professional and helpful staff further enhance the guest experience with particular praise for the reception desk staff. Their warm greetings, courteous demeanor and efficient service contribute to a welcoming environment and seamless stay.
While the pool receives mixed feedback due to its small size and occasional closures, it is generally described as beautiful with a good temperature when open. Guests found the pool area reasonably aesthetic, though some expected more.
Parking at the hotel is convenient due to its attachment to the property, but the high nightly cost and limited space availability can be drawbacks. Some guests faced challenges with tight parking spaces and issues with the validation process. The public nature of the garage adds to the competition for spots, contributing to occasional frustration.
Overall, the Hampton Inn Chicago West Loop Fulton Market Area offers a clean, comfortable stay with excellent service in a superb location. Guests enjoy a filling breakfast, helpful staff and pleasant accommodations despite minor issues with the pool and parking.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
Sonesta Select Chicago Elgin West Dundee is highly praised for its prime location, offering easy access to major highways, making it convenient for both business and leisure travelers. The hotel is close to dining, shopping, and essential services, providing a quiet and safe environment. Guests appreciate the well-maintained and modernized accommodations, featuring spacious and clean rooms with comfortable beds and useful amenities.
The staff stands out for their exceptional hospitality, with frequent mentions of their friendliness and professionalism, enhancing the overall guest experience. The clean swimming pool is a favorite among families, providing a relaxing space for both adults and children, while the hotel's pet-friendly policy extends its charm to travelers with pets.
Despite some mixed feedback regarding breakfast, guests find nearby dining options like Alexander's Cafe to be delightful alternatives. The completed renovations promise a better breakfast experience in the future. The cozy family rooms and amenities such as a sofa bed and pack-and-play further cement its appeal to family travelers.
Overall, Sonesta Select Chicago Elgin West Dundee offers excellent value for money with its clean, comfortable, and strategically located accommodations. Guests appreciate the restful quality of the beds and the well-kept environment, often indicating their intention to return for future stays. The combination of inviting facilities, attentive staff, and reasonable pricing makes it a recommended choice for visitors to the area.
Hyatt Place Chicago/Downtown - The Loop is highly regarded for its exceptional location in the heart of downtown Chicago, making it an ideal base for exploring the city's renowned sites with ease. Guests commend the hotel's proximity to attractions such as Millennium Park, the Magnificent Mile, and the Willis Tower, as well as accessible public transportation options. The hotel provides clean and comfortable accommodations with spacious rooms, often highlighted as ideal for families, and excellent service from an attentive and friendly staff. The breakfast service receives praise for its delicious taste and varied options, though it could benefit from better organization and healthier choices.
The hotel's cleanliness stands out, with guests consistently mentioning well-maintained rooms and attentive housekeeping. The staff frequently receive positive remarks for their welcoming and accommodating nature, enhancing the guest experience. The well-equipped gym and beautiful views from the rooms contribute to the hotel's appeal, alongside the convenience of free Wi-Fi, despite some variability in connectivity.
Family travelers find the hotel particularly accommodating, enjoying spacious rooms and a helpful staff. Though the pool and parking arrangements pose some challenges, overall, the hotel provides a family-friendly environment. While bed comfort varies among guests, the central location often compensates for any shortcomings. Additionally, business travelers appreciate the hotel's secure facilities and strategic location within the financial district.
Overall, Hyatt Place Chicago/Downtown - The Loop offers a comfortable and convenient stay with notable strengths in location, service, and family accommodations, though enhancements in breakfast arrangements, parking costs, and certain amenities would further improve the guest experience.
Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area garners extensive praise from its guests across various review categories, particularly for its positive attributes. The hotel's prime location is frequently commended for its convenience, allowing easy access to the nearby airport and downtown Chicago, making it an excellent choice for conference attendees or travelers seeking city exploration. Situated amid diverse dining options and shopping malls, the location offers guests both accessibility and local attractions.
The breakfast offerings at the hotel are generally well-received, with guests enjoying the variety and quality that provide a great start to the day. Although the breakfast area can sometimes feel crowded, the diverse selection compensates for this, with staff ensuring a plentiful and hot meal that surpasses typical hotel standards.
The rooms are praised for their comfort and cleanliness, with guests appreciating their spaciousness and suitability for families. Despite minor comments on the firmness of beds and decor needing updates, the overall atmosphere is relaxing and inviting. The hotel maintains a high standard of cleanliness, contributing to a safe and organized environment that meets guests' expectations.
Staff performance is highlighted as a standout feature, consistently receiving accolades for their friendliness and exceptional hospitality. From the front desk to the breakfast buffet, the attentive and welcoming staff significantly enhance the overall guest experience, leaving a lasting impression.
Hampton Inn Chicago Downtown/N Loop/Michigan Ave is ideally situated in the vibrant heart of downtown Chicago, providing guests with seamless access to renowned attractions such as Millennium Park, the Art Institute, Riverwalk, and the Magnificent Mile. The hotel’s central location is praised for its proximity to public transportation, making exploration of the city’s cultural and shopping districts both easy and convenient. Its historical Art Deco charm adds to the overall Chicago experience, complemented by a consistently high standard of cleanliness and comfort throughout the property.
The complimentary breakfast experience is a highlight for many guests, offering a diverse selection of American-style dishes suitable for all tastes. While some suggest areas for improvement, most find the breakfast plentiful and satisfying, providing a solid start to the day’s adventures. Room accommodations, although sometimes described as small, are appreciated for their cleanliness and comfort, with many guests enjoying restful nights on comfortable beds.
The hotel's exceptional staff enhances the welcoming atmosphere, consistently praised for their politeness, friendliness, and helpfulness. Though the Wi-Fi service receives mixed reviews, with room for improvement noted in some reviews, many guests find it satisfactory for basic connectivity needs. Parking is identified as a challenge due to high fees, but alternative transportation options are available nearby, mitigating this issue.
Families traveling with children particularly appreciate the hotel for its accommodating nature, spacious rooms, and included amenities, making it an ideal base for city explorations. Additionally, business travelers find the location and facilities conducive to their needs, with clean, comfortable accommodations and a professional staff. Overall, Hampton Inn Chicago Downtown/N Loop/Michigan Ave offers an excellent value proposition for those seeking a comfortable and strategically located hotel in Chicago.
Sonesta Chicago O'Hare Airport Rosemont stands out for its excellent location, making it an optimal choice for those traveling through Chicago O’Hare International Airport. Guests appreciate the hotel's proximity to the airport, car rental center and local attractions like the All-State Arena. The hotel’s efficient shuttle service and safe surrounding area add to its convenience and appeal.
Dining at the on-site Harry Caray's restaurant is generally well-regarded, offering good quality food and a pleasant atmosphere. Though some find the restaurant and bar a bit expensive, the convenience and overall dining experience receive positive mentions. Breakfast experiences are mixed with some praising the quality and variety, while others note the cost and occasional lack of inclusivity in their stay.
The hotel rooms are another highlight, frequently described as spacious, clean and comfortable. Guests benefit from modern layouts, effective soundproofing and a restful environment, although minor maintenance issues and occasional stuffiness are noted. Cleanliness standards are praised consistently, contributing to an overall comfortable stay.
Staff at Sonesta Chicago O'Hare Airport Rosemont earn high marks for their friendliness and professionalism, enhancing the guest experience with their attentive service. While Wi-Fi service is mostly satisfactory and appreciated for being free, there is room for improvement in connectivity and speed.
Parking is convenient with a spacious lot, although the associated fees are seen as a downside by some guests. The comfort of the beds adds to a restful stay with most guests finding them very comfortable, despite a few remarks on the need for updates.
Overall, Sonesta Chicago O'Hare Airport Rosemont offers a reliable and comfortable stay, especially for those on short trips or layovers near the airport, living up to its three-star rating with commendable service and convenient amenities.
SpringHill Suites by Marriott Chicago Waukegan/Gurnee is highly praised for its prime location and accommodating amenities. Its convenient proximity to the Great Lakes Naval Base makes it a popular choice for Navy PIR families, while easy access to Six Flags and various dining and shopping options appeals to leisure travelers. This strategic positioning caters well to both business and leisure guests.
The breakfast offerings are generally well-received, with guests appreciating the variety and quality of the hot and cold food options. While there are suggestions for improvements in diversity and freshness, the breakfast area is noted for being well-organized, with the coffee bar receiving particularly positive comments.
Rooms at the hotel are spacious and comfortable, ideal for family gatherings and relaxation. Visitors frequently commend the cleanliness and thoughtful design, with any cleanliness issues being promptly addressed by attentive staff. The accommodations provide ample space and ease for hosting, contributing to a pleasant stay.
Cleanliness reviews are mixed; many guests highlight the hotel's cleanliness and comfort, complimenting the friendly staff for maintaining a welcoming environment. Although some areas show variability in housekeeping standards, with occasional issues such as mold and worn-out furniture being noted, the overall feedback emphasizes the hotel's clean and well-maintained facilities.
The staff at SpringHill Suites by Marriott Chicago Waukegan/Gurnee is frequently praised for their professionalism and friendliness. Their accommodating nature and courteous service significantly enhance the guest experience, despite occasional mentions of understaffing or rudeness. The staff's supportive approach remains a strong point of the hotel, contributing to an overall positive atmosphere.
In summary, SpringHill Suites provides a favorable experience for guests, driven by its strategic location, accommodating facilities, and commendable staff service, despite a few areas for improvement.
The Holiday Inn Express & Suites - Bensenville - O'Hare by IHG, located conveniently near O'Hare International Airport, garners positive reviews for its cleanliness, comfort and modern amenities, making it a preferred choice for travelers. Guests appreciate the strategic location, despite a lack of nearby dining options and the hotel's proximity to Route 290. Free and well-lit parking, combined with minimal disturbances from the airport, adds to the convenience, making it ideal for those with appointments or layovers at O'Hare.
Guests particularly commend the well-maintained rooms that are spacious, modern and exceptionally clean. The comfortable beds and quiet environment contribute to a restful stay with the hotel often surpassing traveler's expectations in terms of room quality. Although there are occasional mentions of minor issues, such as bathroom sink water pressure and road noise, the overall feedback is overwhelmingly positive.
The breakfast experience generally receives favorable feedback with guests appreciating the extensive variety and quality of the offerings, both hot and cold. While there are occasional criticisms regarding the prompt refilling of items and variability in taste, the breakfast area remains a highlight, providing a pleasant and substantial start to the day.
Cleanliness is a standout feature with numerous guests acknowledging the spotless rooms and common areas, which contribute to a comfortable and welcoming environment. Despite minor lapses, the high standard of hygiene is consistently maintained.
Staff at the hotel are frequently lauded for their friendliness, attentiveness and excellent service. The team’s helpfulness, particularly at the front desk, significantly enhances the overall guest experience with specific staff members receiving accolades for their outstanding assistance.
Parking, while free and generally convenient, does receive mixed reviews. Guests appreciate the large, safe and well-lit parking lot, although shared use with another hotel sometimes leads to full capacity, posing minor challenges in finding a spot.
The comfortable beds, clean and updated rooms and the overall quality of the hotel facilities and services contribute to a superior stay, making the Holiday Inn Express & Suites - Bensenville - O'Hare a highly recommended choice for travelers.
The Quality Inn & Suites Orland Park - Chicago is highly regarded by guests, particularly for its advantageous location and overall pleasant experience. Situated in a serene suburb, it offers easy access to local shopping centers, dining options, and sports venues like hockey arenas and ball fields, making it convenient for city explorations. The safe and peaceful atmosphere coupled with proximity to family attractions and local eateries enhances its appeal as a comfortable base for visitors.
Guests are generally impressed with the breakfast offerings, highlighting the variety and quality of the complimentary breakfast provided. The diverse selection includes hot items such as eggs and sausage, alongside healthier options, which collectively cater to a broad range of dietary preferences. The breakfast staff receives commendations for their friendliness and attentiveness, maintaining a clean and inviting breakfast area despite occasional calls for greater variety.
The rooms are noted for their spaciousness, cleanliness, and comfort, equipped with appreciated amenities like fridges and microwaves. While some areas could use refreshing, the north-facing rooms offer a remarkable skyline view. The beds stand out as exceptionally comfortable, contributing to restful nights with high-quality mattresses and plush bedding.
Cleanliness is a hallmark, with the hotel and rooms consistently well-maintained, supported by an attentive cleaning staff. Despite some age-related wear, the facility remains tidy and welcoming. The overall cleanliness paired with a courteous and professional staff enhances the quality of the stay.
The hotel staff is lauded for their outstanding customer service. Known for their friendliness and professionalism, individuals like Chanelle and Lisa receive special mentions for leaving positive impressions. The staff handles early check-ins smoothly and remains helpful across all departments, significantly contributing to an inviting and pleasant atmosphere.
In summary, the Quality Inn & Suites Orland Park - Chicago provides a satisfying experience with notable strengths in location, breakfast variety, room comfort, cleanliness, and service, ensuring guests enjoy a comfortable and welcoming stay.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, is a fabulous and excellent hotel with a perfect location for dining and shopping. The hotel's nice, great and perfect location is attached to the mall and superbly centrally located, making it a great choice for anyone looking for a central and convenient base in the heart of Chicago. The rooms are spacious, impeccably clean and decorated with modern Art Deco decor and interesting artwork. The bathrooms are also noteworthy and the perfect place to wind down. The hotel's commitment to cleanliness is exceptional with guests consistently describing their rooms as clean, neat and immaculately decorated. The staff is exceptional with guests describing them as friendly, nice, courteous and very helpful. The hotel team goes beyond in assisting guests and making them feel welcome, making their stay as comfortable as possible. The hotel is beautifully decorated throughout with lots of amenities to make your stay as comfortable as possible. The rooftop restaurant is a must-visit and the hotel is a wonderful place to stay for anyone looking for a luxurious and beautiful stay in Chicago.
Hotel Lincoln is celebrated for its exceptional location in the vibrant Lincoln Park area of Chicago. Guests frequently commend its proximity to key attractions such as the Lincoln Park Zoo, Old Town, and Lake Michigan, making it an ideal base for exploring the city. The hotel’s charming rooftop bar, unique decor, and beautiful views of the park and lake significantly enhance the experience, attracting visitors seeking both relaxation and accessibility.
While breakfast options within the hotel receive mixed reviews, the on-site coffee shop, Elaine's, is praised for its excellent coffee and pastries. For a delightful brunch, guests recommend the rooftop restaurant, The Kennison, which offers not only delicious food but also stunning views. Nearby dining options like Nookie’s are favored for comprehensive breakfast choices.
Regarding accommodations, guests appreciate the clean, well-maintained rooms, and comfortable beds. Although some rooms might be smaller or require updating, they are often described as cozy and cleverly arranged. Issues such as noise levels, outdated decor, and occasional cleanliness concerns are noted, but the hotel's prime location and friendly atmosphere often compensate for these shortcomings.
The staff at Hotel Lincoln is consistently highlighted for their excellent service. Known for their friendliness, professionalism, and attentiveness, the team significantly enriches the guest experience. Front desk employees, such as Dee, are often singled out for their exceptional service, making guests feel welcome and well-cared-for.
WiFi services at the hotel receive mixed feedback, with some guests experiencing slow internet speeds and raising security concerns. However, efficient services like valet parking are frequently noted. Despite some calling the valet service costly, guests appreciate the convenience and professionalism it offers, as well as alternative parking options nearby.
Hotel Lincoln presents a family-friendly atmosphere, welcoming both families and their pets. Its location offers an excellent starting point for visiting nearby landmarks and enjoying the natural beauty of the area. While some room amenities could be improved, the hotel's welcoming ambiance and appealing setting make it a popular choice for family vacations.
Comfortable bedding is another highlight, with many guests praising the super comfortable beds and pillows that contribute to restful nights. Although preferences on bed firmness vary, the emphasis on comfort is a consistent positive in guest reviews.
In summary, Hotel Lincoln combines a prime location, exceptional staff service, and a welcoming atmosphere to offer a charming and convenient stay. While there are areas for improvement, such as the WiFi speed and room updates, the overall positive experiences of guests make it a recommended destination for those seeking comfort and adventure in Chicago’s historic Lincoln Park neighborhood.
The Sheraton Grand Chicago Riverwalk is a highly praised downtown hotel offering an excellent location with easy access to major city attractions such as Millennium Park, Navy Pier and Michigan Avenue. Guests frequently commend the convenient proximity to the Riverwalk, abundant dining options and scenic river views, framing it as a prime spot for exploring Chicago’s vibrant surroundings.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
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