Holiday Inn Cleveland - South Independence by IHG
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Summary of reviewsOverall, Holiday Inn Cleveland - South Independence by IHG is a great option for a short stay or staycation. The hotel offers reasonable accommodation with everything guests need, making it a great value for money. Many guests have rated their stay as very good or superb with particularly positive reviews for its location near activities at the nearby school. While some guests have noted that the hotel could use some updates and that the rooms are slightly overpriced with uncomfortable beds, these drawbacks did not detract from their overall enjoyment of their stay. Some guests have also expressed dissatisfaction with the deposit refund process. However, despite these criticisms, Holiday Inn Cleveland - South Independence remains a good choice for anyone looking for an affordable and convenient hotel option.
Categories
Hotel near Golf Courses
Located in Independence, it provides reasonable access to golf courses south of Cleveland. The hotel offers standard amenities and on-site dining.
Hotel near Ski Resorts
Offers a comfortable stay with amenities that cater to travelers visiting the winter sports areas.
Hotel with Free Wi-Fi
Located in Independence, this Holiday Inn provides free Wi-Fi, allowing guests to stay connected and productive during their visit.
Hotel with Indoor Pool
This hotel offers a heated indoor pool and a sauna, providing guests with multiple options for relaxation and recreation within the hotel's facilities.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Holiday Inn Cleveland - South Independence by IHG, boasts an excellent location, according to guest reviews! Located close to the Cleveland Clinic Marymount Hospital and with easy access to the freeway, this hotel is in a convenient spot for those traveling for business or leisure. The hotel is also near a number of restaurants, shopping areas and the Cuyahoga Valley National Park, providing guests with plenty of options for activities during their stay. Guests expressed how much they enjoyed the short walk to restaurants and praised the hotel's location as being safe and in a great area. With a plethora of positive comments regarding the location, the Holiday Inn Cleveland - South Independence is the perfect destination for your next trip!
The breakfast at Holiday Inn Cleveland - South Independence has received a mix of positive and negative reviews from guests. Many guests raved about the excellent breakfast with standout items like great eggs and potatoes, yummy waffles and an outstanding buffet that offered standard options. Some even received free buffet breakfast coupons and mentioned that it was a great value. While some guests found the breakfast bar to be good and very nice, others thought it was just okay and lacked healthy options. The breakfast buffet was deemed a good value by some, but others thought it was dire, especially on Saturdays. Several guests were confused about whether breakfast was included in their stay or not, but for those who value breakfast, it was a top reason to choose this hotel. Overall, while there were a few setbacks, most guests were satisfied with the breakfast and found it reasonable in terms of pricing.
The Holiday Inn Cleveland - South Independence by IHG is a great choice for travelers looking for a comfortable and clean stay. Most of the rooms are clean, modern and spacious with comfortable beds. The location and room size are also commendable. The hotel staff is friendly and ensures that the rooms are well-maintained. However, some reviews revealed outdated and tired rooms with broken tiles, ripped wallpapers and stained carpets. Some also complained about the lack of room maintenance and cleanliness. While some rooms were equipped with Keurig machines, others lacked basic amenities such as microwaves. Despite a few negative reviews, most guests appreciated the cleanliness of the rooms and the hotel's location. Overall, the hotel offers a comfortable and clean stay for travelers.
Guests of the Holiday Inn Cleveland - South Independence are raving about the comfortable beds at this IHG hotel. While a few guests found the beds too high or too soft, the vast majority described the beds as extremely comfy and perfect for a good night's sleep. Several guests noted the abundance of pillows and blankets and one even mentioned their son enjoying the pull-out couch. Overall, guests agree that the comfort of the beds at this hotel is exceptional.
Guests have generally praised the cleanliness of the Holiday Inn Cleveland - South Independence by IHG. Many reviews, in fact, have described the hotel as being exceptionally clean and well-maintained. The rooms have been singled out for their cleanliness and guests have been pleased with the updated decor. Some have mentioned that the bathroom floors were dirty or that repairs were needed, but overall the standard of cleanliness throughout the hotel has been high. Guests have also noted that the pool was clean and enjoyable. In addition, the hotel's location has been praised with many guests noting that it is convenient to downtown. However, a small number of negative reviews have mentioned instances of uncleanliness in the rooms or throughout the hotel and a few guests have reported issues such as ants in the bed or a lack of clean towels.
The Holiday Inn Cleveland - South Independence by IHG, is praised by guests for their welcoming and friendly staff. The front desk personnel are particularly praised for their personable and attentive service, making a great first impression for guests who arrive at the hotel. The hotel’s serving staff are also noted for their helpfulness and friendliness, even in the early morning. Guests appreciate the attentive and patient housekeeping service, particularly giving an atta-girl to Kristine who went above and beyond for their needs. Some guests note that there were a few isolated incidents of staff being cold or distant, but these were outweighed by overwhelmingly positive reviews of the friendly and informative staff. The hotel’s location is also praised, particularly the many restaurants and cafes nearby. While some guests noted issues such as rude staff or a lack of housekeeping service, these were quickly resolved by accommodating staff who went out of their way to provide guests with a comfortable and enjoyable stay.
The Holiday Inn Cleveland - South Independence offers a great indoor pool for guests to enjoy during their stay. While some reviewers have noted restrictions on pool usage, such as limited time frames and appointments needed, others rave about the pool's size and amenities. Guests can even enjoy swimming while watching snowfall outside! Some reviewers have been disappointed by the lack of clean towels provided at the pool, or the fact that the hot tub was out of order. However, overall guests seem to be pleased with the pool area and the comfort of the beds in the hotel rooms. If you're looking for a hotel with a nice swimming pool, the Holiday Inn Cleveland - South Independence may be a great choice!
Holiday Inn Cleveland - South Independence is a great place to stay for families who want to explore the area or attend nearby activities. Although there were a few minor issues, such as having to pay for kids' meals and only receiving one pillow for multiple children, overall the experience was enjoyable. One guest mentioned a pleasure stay while visiting family and attending school events, while others appreciated the friendly atmosphere created by other guests. The hotel's pool was a highlight for some, though others preferred to simply watch their kids play in the water. While there were some complaints of rowdy kids in the hallway, the hotel seems to be a welcoming and comfortable place for families to stay.
Holiday Inn Cleveland - South Independence by IHG offers good value for a short stay with very good and satisfied guests experiencing a nice staycation or weekend visit. The hotel provides reasonable accommodation with everything guests need, although some have noted that it could be more comfortable. While some reviews rate the hotel badly, the majority consider it very good or superb. The hotel offers a pleasure stay to visit with family and go to activities at the nearby school. However, the hotel is slightly run down and the rooms are overpriced with uncomfortable beds. Some guests have also expressed dissatisfaction regarding the deposit refund process. Despite these drawbacks, it is a decent place to stay, but not worth over $200 per night.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Family
3 Star
Yes, Holiday Inn Cleveland - South Independence by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Cleveland - South Independence by IHG.
No, Holiday Inn Cleveland - South Independence by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Cleveland - South Independence by IHG.
Yes, Holiday Inn Cleveland - South Independence by IHG has a gym.
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