Country Inn & Suites by Radisson, Dearborn, MI, is a conveniently located hotel praised for its accessibility to prominent attractions such as the Henry Ford Museum and Greenfield Village. Easy access to major roads and a variety of nearby dining options further enhance its appeal. Guests appreciate the availability of free parking and commend the friendly and helpful staff, particularly individuals like Jamie and Stella and the manager, Brandon, who contribute to the welcoming atmosphere.
Breakfast at the hotel receives generally favorable reviews with many guests lauding the clean, versatile breakfast area and the ample selection of hot items including eggs, home fries, bacon, sausage, fresh waffles and bagels. Despite some guests finding the offerings repetitive and lacking variety, the majority enjoyed the substantial and well-prepared morning meal.
The rooms at the hotel are often described as spacious, clean and comfortable, equipped with convenient amenities such as a microwave and mini-fridge. The presence of thoughtful touches like makeup removal wipes is noted positively. However, occasional maintenance issues and inconsistent cleaning schedules have been reported. Also, while many rooms are deemed quiet and comfortable, noise from hallways and breakfast setups has disturbed some guests.
Cleanliness at the hotel is generally appreciated with many guests finding both the rooms and the overall property well-maintained. The pool area is similarly praised for its cleanliness and pleasant temperature. Nonetheless, some reviews highlight areas for improvement, pointing out issues such as dirty carpets, unclean floors and lapses in maid service.
The staff consistently receive high marks for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. Instances of rudeness or unprofessional behavior are rare and the attentive service from the front desk to the staff overseeing breakfast contributes significantly to positive guest impressions.
The pool area garners mixed views with many appreciating its clean and inviting environment and perfect temperature, while others note problems like cloudy water, debris and occasional closures for maintenance.
Regarding the beds, experiences vary; many guests find them comfortable, but there are notable complaints about hard mattresses and the need for better-maintained bedding.
In summary, Country Inn & Suites by Radisson in Dearborn, MI presents itself as a strategically located and mostly well-received hotel with excellent staff and a solid breakfast offering. However, inconsistencies in room maintenance, cleanliness and bed comfort highlight areas for improvement to ensure a consistently high-quality stay.
Red Roof Inn Detroit - Dearborn-Greenfield Village provides a strategically convenient location for travelers, benefiting from its proximity to notable attractions like the Ford and automotive museums. Guests appreciate the ease of access and comfort, noting positive interactions with the accommodating staff. Positioned slightly outside central Detroit, the hotel offers a favorable spot for exploring nearby activities while maintaining good pricing and positive guest experiences.
The rooms at Red Roof Inn Detroit - Dearborn-Greenfield Village receive mixed feedback. While several guests comment on their cleanliness and comfort, there are significant concerns regarding inconsistency in cleanliness, maintenance issues, and safety perceptions. Some rooms reportedly have issues such as spider webs, dead bugs, and stained mattresses. The decor and size are also subject to varied opinions, with some guests pointing out unpleasant odors, loud air conditioning, peeling paint, and insufficiently cleaned facilities. Despite these drawbacks, the location near the highway and efficient heating facilities are seen as beneficial.
The cleanliness of the hotel is an area requiring attention, as guests frequently express dissatisfaction. Multiple reviews highlight issues such as dirty carpets and floors, stained linens and towels, and housekeeping inconsistencies, including trash and laundry in public areas and under beds. Many guests feel the need to address cleaning concerns themselves upon arrival, suggesting that those seeking a sanitary stay consider these insights.
Despite challenges in other areas, the staff generally receive positive remarks for their friendliness and professionalism. Several staff members, such as Lee, JR, Vince, Lindsey, and Miss K, are commended for their exceptional service. The front desk staff during the daytime may encounter occasional challenges, but the young lady starting at 3 PM is particularly noted for her delightful demeanor and excellent customer service skills. Overall, the team's courteous and friendly nature leaves a positive impression on many guests.
Comfort Inn & Suites garners praise for its strategic and convenient location, which is ideal for travelers. The hotel is situated near the airport and major freeways, offering easy access to Detroit’s city center and attractions like the Henry Ford Museum. Its proximity to various restaurants and stores, including a nearby Walmart, strikes a perfect balance between accessibility and tranquility.
Guests have generally positive experiences with the hotel’s breakfast, which provides a range of nutritious options. The breakfast area is noted for its cleanliness and the attentive staff, with many guests enjoying the complimentary offerings such as the Belgian waffle maker. While some guests wish for more variety or healthier options, the breakfast consistently helps to start the day on a positive note.
The rooms at Comfort Inn & Suites are highlighted for their comfort and cleanliness. They are modern and spacious, featuring amenities like comfortable beds, which are appreciated by families and solo travelers alike. The hotel’s high standard of cleanliness is frequently praised, with guests noting that the environment is fresh and well-maintained. The easy accessibility of rooms, thoughtful features like walk-in showers, and amenities like an indoor pool contribute to a guest-friendly environment.
Cleanliness is a standout aspect throughout the hotel, with facilities that are described as refreshing and well-kept. The location’s quiet surroundings complement the cleanliness, contributing to the serene and secure atmosphere that guests value.
The staff at Comfort Inn & Suites is repeatedly commended for their exceptional service and warm, welcoming demeanor. From the front desk to the breakfast team, guests describe the staff as professional, helpful, and dedicated to providing a positive experience. The hospitality and kindness of team members like Trina, Heather, and Dawn enhance the guest experience, making it memorable and encouraging repeat visits.
Additional amenities, such as the indoor pool, offer a pleasant addition to the stay, particularly for families with children. Though there are suggestions for extended pool hours and adjustments to the temperature, the facility remains a well-received feature. Furthermore, the parking area is conveniently located and generally provides ample spaces, although larger vehicles might occasionally find the spaces narrow.
Overall, Comfort Inn & Suites delivers a clean, comfortable, and convenient experience, supported by exceptional staff and thoughtful amenities. Its appealing location and welcoming environment make it a preferred choice for travelers exploring the Dearborn area and beyond.
The hotel offers wheelchair access throughout the property and has handicapped parking. Specific accessible features include braille/raised signage, an elevator with a wide door, grab bars near the toilet, and a height-adjustable showerhead.
This hotel offers 14 ADA rooms with roll-in showers, accessible vanities, adjustable height hand-held shower wands, and bathtub grab rails. Guest room accessibility includes lever door handles, low-height electrical outlets in bathrooms, low-height view ports in doors, and visual alarms in hallways. Public areas are wheelchair accessible, including the lobby, business center, concierge desk, gym, lounge, registration desk, restaurants, and meeting spaces. It features accessible on-site parking, elevators, and a self-operating lift or sloped entry in the swimming pools. Service animals are welcome.
This hotel is entirely wheelchair accessible and has elevators. Accessible features include accessible parking, accessible routes to common areas, and accessible rooms with grab bars and lowered amenities.
This hotel offers accessible rooms and suites designed for comfort, with wheelchair accessibility throughout its grounds, including the lobby. It has 8 dedicated ADA rooms. A complimentary airport shuttle service is provided.
This hotel features King Studio rooms with sofa beds and roll-in showers, designed for both mobility and hearing accessibility. It provides accessible parking spaces, an accessible airport shuttle, and Braille/raised signage. The elevator has a 36-inch wide door, and bathrooms include grab bars near the toilet (22 inches high), height-adjustable showerheads, lever door handles, and low-height door locks.
As an IHG property, this hotel is expected to offer accessible accommodations and facilities, including features for guests with mobility and hearing impairments.
This hotel offers a wide range of accessibility features including roll-in showers, grab bars in bathrooms, visual alarms, and TTY for hearing accessibility. Accessible routes are available to the business center, fitness center, and swimming pools.