Hermitage Resort & Thermal Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHermitage Resort & Thermal Spa offers an exceptional stay with highlights in several key areas. The resort is praised for its prime location, which balances easy access to various attractions with a serene and peaceful atmosphere. Guests enjoy stunning views of the sea and the Aragonese Castle from their rooms and balconies and appreciate the convenience of a short walk to the beach, town center and local shops and restaurants. This strategic positioning allows for both relaxation and accessibility, making it ideal for those exploring Ischia Island.
Breakfast at the resort is highly commended for its variety and quality, featuring a rich buffet with both sweet and savory options. The pastries and overall selection earn particular praise, although some guests suggest there could be more hot dishes and a wider fruit selection. Dinner experiences are generally positive with many guests praising the gourmet cuisine and attentive staff. Despite a few detractors, the dining experience is often described as refined and enjoyable.
Rooms at Hermitage Resort & Thermal Spa are lauded for their spaciousness and cleanliness. Guests appreciate the large, comfortable rooms with modern amenities and fantastic views. Some areas could use updates, but overall, the rooms contribute to a relaxing stay. The cleanliness of the entire hotel, including common areas, is frequently highlighted with guests describing the facilities as immaculate and well-maintained.
The staff at the resort consistently receive accolades for their friendliness, professionalism and helpfulness. The courteous and welcoming demeanor of the staff enhances the guest experience, making visitors feel comfortable and valued. The spa facilities also stand out, offering a range of relaxation services in a well-kept and organized environment. Guests enjoy the serene atmosphere of the thermal pools and the professional service provided by the spa staff.
The pool area, set in a picturesque garden, is another highlight, featuring well-maintained thermal and non-thermal pools. The heated mineral pool and various outdoor pools offer a relaxing and uncrowded environment, complemented by excellent dining options and courteous staff.
Despite some mixed experiences with the Wi-Fi and occasional criticisms of the four-star rating, the overall sentiment towards Hermitage Resort & Thermal Spa remains highly positive. The resort's combination of beautiful location, excellent amenities and exceptional service makes it an appealing destination for travelers seeking relaxation and rejuvenation on Ischia Island.
Categories
Breakfast at the resort is highly commended for its variety and quality, featuring a rich buffet with both sweet and savory options. The pastries and overall selection earn particular praise, although some guests suggest there could be more hot dishes and a wider fruit selection. Dinner experiences are generally positive with many guests praising the gourmet cuisine and attentive staff. Despite a few detractors, the dining experience is often described as refined and enjoyable.
Rooms at Hermitage Resort & Thermal Spa are lauded for their spaciousness and cleanliness. Guests appreciate the large, comfortable rooms with modern amenities and fantastic views. Some areas could use updates, but overall, the rooms contribute to a relaxing stay. The cleanliness of the entire hotel, including common areas, is frequently highlighted with guests describing the facilities as immaculate and well-maintained.
The staff at the resort consistently receive accolades for their friendliness, professionalism and helpfulness. The courteous and welcoming demeanor of the staff enhances the guest experience, making visitors feel comfortable and valued. The spa facilities also stand out, offering a range of relaxation services in a well-kept and organized environment. Guests enjoy the serene atmosphere of the thermal pools and the professional service provided by the spa staff.
The pool area, set in a picturesque garden, is another highlight, featuring well-maintained thermal and non-thermal pools. The heated mineral pool and various outdoor pools offer a relaxing and uncrowded environment, complemented by excellent dining options and courteous staff.
Despite some mixed experiences with the Wi-Fi and occasional criticisms of the four-star rating, the overall sentiment towards Hermitage Resort & Thermal Spa remains highly positive. The resort's combination of beautiful location, excellent amenities and exceptional service makes it an appealing destination for travelers seeking relaxation and rejuvenation on Ischia Island.
Hotel with Spa
Set in Mediterranean gardens, this resort offers a wellness center with thermal pools fed by underground springs, mud spa treatments, and a hydrotherapy circuit for relaxation.
Family Friendly Hotel
The resort provides thermal spa treatments and family-oriented services for a relaxing and rejuvenating stay. Its location offers a peaceful retreat with convenient access to nearby attractions.
Dog Friendly Hotel
This hotel welcomes pets. It offers thermal spa facilities and a relaxing environment for guests and their dogs.
Romantic Hotel
This resort offers a blend of relaxation and luxury with its thermal spa facilities. Its tranquil environment makes it ideal for couples seeking a romantic escape.
Hotel with Swimming Pool
Situated in Ischia, this resort offers several thermal pools with various temperatures. The resort is celebrated for its spa facilities and relaxing atmosphere.
Outdoor Pool
Business Hotel
Located in Napoli, this resort offers a relaxing environment with thermal spa facilities, ideal for business travelers seeking a wellness retreat. Its location ensures accessibility to business engagements.
Accessible Hotel
This resort offers rooms and facilities for disabled guests and has wheelchair access throughout its grounds.
Hotel with Tennis Courts
Besides its thermal spa, this resort includes tennis courts for guests looking to engage in sports activities during their stay.
4-Star Hotel
The resort offers a thermal spa, ensuring a relaxing and rejuvenating stay for its guests. Its location in Napoli provides a tranquil escape with a focus on wellness.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Hotel with Outdoor Pool
About Hermitage Resort & Thermal Spa
License: 15063037ALB0043, IT063037A1P7RRRBRS
Guest Reviews
Location
Visitors appreciate the short, pleasant walks to the beach, the town center and a pedestrian street filled with shops and restaurants. Although the property is slightly inland and not immediately central, it is within a comfortable walking distance to the bustling areas such as Ischia Ponte, Ischia Porto and the port itself. This location contributes to a serene environment, allowing guests to enjoy tranquility while still being near main attractions.
For those who enjoy exploring on foot, the hotel is well-positioned with a bus station nearby for convenient travel around the island. The combination of good-sized rooms, excellent outdoor spaces and the serene, beautiful setting makes Hermitage Resort & Thermal Spa an ideal choice for those seeking both relaxation and accessibility on Ischia Island.
Breakfast
However, a few guests perceive room for improvement, particularly concerning the availability of hot dishes and the fruit selection, which some found limited. Comparatively, the breakfast offering might seem less extensive to those used to hotels in northern Italy. Yet, the overall sentiment towards the breakfast remains positive with many guests describing it as superb, excellent and an incredible experience enhanced by lovely views and excellent customer service.
Dinner
The food quality is consistently noted with several reviewers mentioning the tasty and original dishes served. The poolside dining also receives commendation for its quality. Breakfast and dinner generally receive high marks and the half-board option, including dinner, is noted for its refinement and reasonable pricing.
However, a few guests found the dinner lacking. Critiques mention an overly fancy menu without matching quality and a preference for dining in town for better value. Despite occasional disappointing experiences, the overall feedback gravitates towards satisfaction, making dinner at the Hermitage Resort & Thermal Spa a worthy aspect of the stay for many visitors.
Rooms
Beds
However, some reviews mention varied preferences regarding mattress firmness with a few finding the mattresses a bit too hard, although a handful of guests actually appreciated this firmness. There are occasional negative comments about the beds, such as discomfort from two single beds pushed together or the low, almost nonexistent pillows. Additionally, isolated issues with cleanliness, such as hairs on the sheets, were noted. Overall, the feedback reflects a largely positive experience with the comfort and quality of the beds at the resort.
Cleanliness
The staff's dedication to maintaining high cleanliness standards is evident with guests frequently mentioning how the cleaning staff were excellent and responsive. The overall environment of the hotel is described as welcoming and clean, contributing to an overall pleasant stay. The spa area and central pool were specifically praised for their cleanliness, enhancing the sense of relaxation and comfort.
While the majority of the hotel maintains high hygiene standards, there was a mention of a secondary pool that needed better maintenance. However, the issues were quickly addressed when brought to the staff's attention. Guests found the hotel structure to be clean and well-organized, creating a quiet and comfortable atmosphere.
The combination of cleanliness, professional staff and welcoming environment makes the Hermitage Resort & Thermal Spa an appealing destination for travelers. Despite a few minor issues, the overwhelming sentiment is positive with a strong focus on the hotel's spotless conditions and the diligence of the cleaning staff.
Staff
Professionalism is consistently evident with reception and junior staff alike demonstrating exceptional knowledge and courtesy. The restaurant staff also receive accolades for their attentiveness and accommodating attitude. Despite a few mentions of unfriendly behavior, the overall sentiment remains highly positive, focusing on the exemplary service provided.
The staff’s kindness, combined with their professional approach, greatly enhances the guest experience, contributing to the resort's reputation for excellent service. The welcoming atmosphere, supported by a beautiful structure and well-maintained facilities, ensures guests feel both comfortable and valued during their stay.
Wi-Fi
Spa
Visitors appreciate the professional and kind service provided by the spa staff, which enhances the overall experience. Several reviews highlight the system of access by reservation, ensuring that the spa environment remains peaceful and uncrowded. The facility’s clean and modern appearance also leaves a positive impression on guests.
Despite some feedback suggesting the spa could be larger and that opening hours for the thermal pools might be extended, the general consensus reflects a high level of satisfaction with the spa offerings. The spa is frequently described as an oasis of relaxation, making it a favored feature of the hotel. The range of treatments available, along with the beautiful thermal baths, ensure that the spa remains a highlight for those looking for rest and rejuvenation.
Pool
The resort boasts several pools, both indoor and outdoor with the outdoor pools characterized by lovely bromo-iodine salt water and a tranquil, park-like design adorned with numerous plants. Despite a few minor inconveniences such as certain pools being closed and the early evening closure of the facilities, the pools are widely appreciated for their relaxing atmosphere and uncrowded nature.
The poolside ambiance is further enhanced by excellent dining options and courteous, helpful staff, ensuring a pleasant overall experience. The Kneipp path and various spa and wellness services complement the pool facilities, making it an ideal destination for those seeking relaxation.
Additionally, the resort’s location near the center of Ischia Porto and the stunning balcony views of landmarks like the Aragonese castle, add to the unique appeal of this elegant retreat.
4 Star
Despite these criticisms, some visitors did recognize the effort put into the services offered, calling the hotel truly a four-star in some aspects. Guest reviews indicate that improvements in attention to detail and facility upgrades could enhance the overall experience and align it more closely with a four-star rating.
Yes, Hermitage Resort & Thermal Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hermitage Resort & Thermal Spa.
Yes, Hermitage Resort & Thermal Spa welcomes dogs.
Yes, parking facilities are available at Hermitage Resort & Thermal Spa.
No, Hermitage Resort & Thermal Spa doesn't have a gym.
Location Show Map
More Options
