Family
What percentage of your guests are families?Under 50%
Family-Friendly room types:Family rooms. Number: 4
Triple rooms. Number: 4
Quad rooms. Number: 4
Please suggest which room type a family with one child should choose and where the child will sleep:Camera tripla (letto matrimoniale e lettino)
Please suggest which room type a family with two children should choose and where the children will sleep:Camera Quadrupla ( letto matrimoniale + letto a castello)
Please suggest which room type a family with three children should choose and where the children will sleep:Camera famigliare ( con letto a castello, matrimoniale e lettino)
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Tripla, con bambino fino a due anni camera con culla
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:camera quadrupla (letto matrimoniale + 2 culle)
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Camera quadrupla (letto matrimoniale + due culle)
Baby cot details:Max age:2 Cost: € 15,00
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground?Outdoor playground that is protected from the sun during afternoon hours (shade in summer months)
Other details: non in albergo nelle vicinanze.
Do you offer babysitting/child services?Yes, at an hourly charge: € 15
Additional amenities for children:Kid meals
Children television networks
Is there anything that you would like to highlight, add or clarify?La babysitter è a richiesta almeno 24 ore prima del bisogno.
Accessible
Hotel Capizzo is noted as being entirely wheelchair accessible. It offers bathrooms for disabled guests with walk-in showers and roll-in showers.
To whom is your hotel/accommodation accessible?People who use a wheelchair
People who are deaf
People with autism
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes
Please specify: piscina
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Please specify: quadrupla
Are wheelchairs offered to guests who do not come with their own?Νο
Dog Friendly
Do you accept dogs in all rooms?No, some rooms only: 2
Is there an extra charge?Yes, € 50 per booking
Should the dog owner notify you before checking in?Yes, during the booking process
What is the maximum number of dogs per room?Only one dog is allowed
Is there a maximum weight of dogs accepted?Yes, 6 Kg
Do you provide any specials, treats and toys (check all that apply)?Blankets
Towels
Are there any leash-free play areas?No
Should the dog be kenneled at all times in the room?Yes
Should the dog be kenneled/kept in a pet carrier at all times in public areas?Yes
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?No
Are the dogs allowed on beds?No
What are the basic requirements to accept a dog?Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages?No
Do you provide any of these?Waste-disposal bags
Except for dogs, do you also accept other pets?No
Do you have a written and comprehensive pet policy available on request?Νο
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?No
Do you ensure contactless check-in/check-out?No
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 1 hour.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?No
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?No
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: Protocollo Covid
Is there a doctor available either on-site or on-call?Yes
Has the hotel closed during the pandemic?No
