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Hotel Terme Don Pepe

Ischia , Via Circumvallazione (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Terme Don Pepe provides a well-rounded experience for guests visiting Lacco Ameno, with several standout features that enhance the overall stay. Guests frequently commend the hotel's exceptional location for its convenience, situated centrally and within walking distance to local shops, restaurants, and the beach. Its proximity to the Negombo thermal center and easy access to transportation make it an attractive base for exploring the island.

The hotel receives abundant praise for its staff, who are highlighted for their professionalism, friendliness, and attentiveness. This positive interaction significantly contributes to the welcoming atmosphere and overall guest satisfaction.

The spa facilities are another notable feature, offering a range of wellness treatments and thermal water pools. Despite some limitations in space, the amenities available at the spa center ensure a relaxing retreat for visitors, enhancing the value of their stay.

The pool area is a standout, appreciated for its spaciousness and the variety it offers, with both indoor and outdoor options catering to diverse preferences. The consistently clean environment and the option to use the pool after checkout add further appeal to this leisure facility.

While there are several positive aspects, certain areas, particularly the breakfast and room standards, present inconsistencies. Although the breakfast offers a plentiful selection, some guests feel it falls short of four-star expectations in terms of variety and quality. Room experiences vary widely, with some guests enjoying comfortable accommodations but others noting outdated furnishings and maintenance needs. Cleanliness receives mixed reviews, with some guests applauding the efficient service, while others perceive a need for more thorough cleaning, especially in older sections.

The beds also receive mixed feedback, being comfortable for some but requiring improvements for others. Issues like uncomfortable mattresses and pillows detract from the overall comfort and could benefit from enhancements.

Overall, while Hotel Terme Don Pepe is lauded for its prime location, excellent staff service, and leisure facilities such as the spa and pool, there are areas where enhancements could elevate guest experiences to better meet the expectations of its four-star rating.
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Categories

Hotel with Spa

Features terme facilities, providing a relaxing and therapeutic environment for guests.

Dog Friendly Hotel

This hotel welcomes pets. It provides a relaxing and convenient stay for guests who want to travel with their dogs.

Dogs Stay Free

4-Star Hotel

This hotel is well-located in Lacco Ameno and offers thermal facilities. It combines convenience with therapeutic benefits.

Hotel with Indoor Pool

Guests can enjoy an indoor thermal pool equipped with hydro-massage and a cervical waterfall, integrated into the hotel's comprehensive thermal and wellness center.

Hotel near The Beach

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Room Types

Standard Double Room This air-conditioned room is located near the garden and the swimming pool. It features satellite TV and a minibar.

Double Room - Depandance Located 50 metres from the main building, separated by a road. All rooms are air conditioned and feature satellite TV and a minibar.

Family Room Features 18th-century furniture. All rooms are air conditioned and feature satellite TV and a minibar.

Superior Double Room with Pool View Offering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room offers air conditioning, a minibar, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

Classic Double Room Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room features a flat-screen TV, air conditioning, a minibar, as well as a safe deposit box. The unit has 1 bed.

Classic Family Room Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV, a minibar and a safe deposit box. The unit has 2 beds.

Superior Triple Room with Pool View Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and has a flat-screen TV, a minibar and a safe deposit box. The unit has 2 beds.

Superior Quadruple Room with Pool View Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. This quadruple room is air-conditioned and has a flat-screen TV, a minibar and a safe deposit box. The unit has 3 beds.

Triple Room - Dependance Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a minibar and a safe deposit box. The unit offers 2 beds.

Quadruple Room - Depandance Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room provides air conditioning, a minibar, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

About Hotel Terme Don Pepe

License: 15063038ALB0011, IT063038A1SXIEVJLK

Guest Reviews

7.1

Good

Location

Hotel Terme Don Pepe boasts an exceptional location, offering guests the convenience of being centrally situated in Lacco Ameno. This strategic positioning places the hotel just a few steps away from the vibrant center, making it an ideal choice for those wishing to explore local shops and dine at nearby restaurants. The beach is a mere two-minute walk, allowing guests easy access to sun and sea. In addition, the proximity to the Negombo thermal center adds to its allure for travelers seeking relaxation. With the bus stop located just outside the hotel, transportation around the area is remarkably convenient, further enhancing its appeal as a base for discovering the island. The hotel is also within walking distance of popular shopping streets and the limited traffic zone, making it easy to enjoy the local attractions. Guests appreciate the ease with which they can reach San Montano Bay and the central areas, making their stay at the hotel an even more pleasant experience.

Breakfast

The breakfast experience at Hotel Terme Don Pepe appears to be a mixed bag according to guest reviews. On the positive side, many guests enjoyed a plentiful and varied breakfast, featuring a wide selection of sweet and savory dishes. Fresh pastries, an abundance of fruits and vegetables, eggs, salami, and very tasty coffee were frequently praised. Several visitors noted that the breakfast was excellent, fresh, and fulfilling. However, others felt that the breakfast did not live up to the standards expected of a 4-star hotel, citing issues such as limited variety, poor quality, and occasional presentation shortcomings. Some guests described the offering as meager and in need of improvement, with mentions of old or diluted food detracting from the overall experience.

Rooms

Hotel Terme Don Pepe offers a mixed experience when it comes to room accommodations. On the positive side, some guests have found the rooms to be comfortably furnished, well-kept, and tastefully decorated, complete with all necessary comforts. Spacious rooms with views overlooking the hotel pool are noted highlights along with perfectly functioning air conditioning and a clean environment. Many visitors appreciated the cleanliness overall, including the condition of sheets and bathrooms.

However, it's important to mention that experiences with the rooms vary significantly. Some rooms are described as outdated and very small, with old furniture that could use refreshing. Issues such as a damp smell, noise from the nearby main road, and certain maintenance needs (like curtains that require fixing) were noted. Inconsistent room standardization seems to be a point of contention, with some guests unhappy about not receiving the room they booked. While some delight in the comfort and aesthetics, others feel improvements are required in several areas, including room modernization and better allocation according to guest bookings.

Beds

Hotel Terme Don Pepe offers a mixed experience when it comes to the comfort of its beds. While some guests have found the beds to be comfortable and appreciated the daily change of bed linen, others have encountered issues such as uncomfortable or broken mattresses. There are instances where double beds are made up of two single mattresses, which can detract from the overall comfort. A few guests mentioned that the mattresses were not an ideal fit for the bed frames, being smaller and narrower than expected. Additionally, the pillows have been described as very hard and high, which may not suit everyone's preference. Despite these varied experiences, the attention to cleanliness with daily linen changes is a positive point acknowledged by visitors.

Cleanliness

Hotel Terme Don Pepe has received a mixed response regarding its cleanliness. Positively, many guests praised the hotel for its overall clean environment, noting the spotless state of the rooms and the fresh white linens. The cleaning service is commended for its efficiency, with some guests appreciating the daily room maintenance and change of sheets. However, there are notable areas for improvement. Some guests expressed dissatisfaction with the level of attention to detail in cleaning, stating that room tidiness did not match the expectations set for a 4-star establishment. There are suggestions for a more thorough cleaning approach, and certain areas of the hotel, particularly older sections, were perceived as in need of refurbishment. While the hotel maintains a generally clean appearance, enhancing its cleaning practices could better align with guest expectations and elevate their overall experience.

Staff

The staff at Hotel Terme Don Pepe consistently receive high praise from guests for their exceptional service. Renowned for their professionalism and discretion, the team is noted for being super kind, attentive, and always ready to assist. The reception staff, in particular, stand out for their friendly and accommodating demeanor, ensuring guests feel welcomed and valued throughout their stay. Such consistent friendliness and helpfulness contribute significantly to the overall positive experience at the hotel, leaving guests more than satisfied with their interactions during their visit.

Spa

Hotel Terme Don Pepe boasts a well-regarded spa that leaves guests feeling relaxed and rejuvenated. The spa, included in the price, offers a variety of wellness treatments and features a wonderful indoor thermal water pool. Despite its somewhat limited space, the wellness center is equipped with amenities such as a Kneipp path, a thermal indoor pool with a cervical waterfall, and relaxation beds with chromotherapy, all contributing to a soothing experience. Known for its thermal baths, the spa provides a great escape for those seeking rest and relaxation. Access to these facilities is complimentary, enhancing the overall value of a stay at the hotel.

Pool

The pool area at Hotel Terme Don Pepe is a standout feature cherished by guests for its spaciousness and variety. The facility boasts both an outdoor pool and an indoor pool with thermal waters, offering a range of options for relaxation and leisure. The indoor pool is complemented by a hydro-massage and sauna, providing a thoroughly enjoyable experience for visitors.

The cleanliness of the swimming pool area is consistently noted, ensuring a pleasant environment for guests to unwind. A sun terrace and bar nearby offer additional options for snacks and relaxation, enhancing the overall experience.

Guests appreciate being able to use the pool area even after checkout, offering added convenience and value. The hotel's structure is described as beautiful and welcoming, with staff at the reception known for their kindness and helpfulness, creating a positive atmosphere from arrival. Overall, the pool is a central and highly regarded element of the hotel, contributing to the overall appeal of the location.

4 Star

Hotel Terme Don Pepe, often identified for its four-star rating, seems to fall short of guests' expectations, particularly in comparison to other accommodations within the same category. While the designation suggests a luxurious experience, many travelers express disappointment over several aspects. The breakfast reportedly does not meet the level anticipated from a four-star establishment, both in terms of variety and quality, including the coffee offerings. In terms of room quality, guests mention that the decor and facilities appear outdated, with particular criticism directed towards the bathroom amenities, which lack modern features such as airtight shower cabins and adequate shelving. Despite expecting prompt service at such a hotel, some guests have also noted long waits for room changes that were promised but not delivered. These reviews suggest a need for improvement across multiple facets of the guest experience to align with the expectations associated with its rated standard.

Yes, Hotel Terme Don Pepe has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel Terme Don Pepe.

Yes, Hotel Terme Don Pepe welcomes dogs.

No, parking facilities aren't available at Hotel Terme Don Pepe.

No, Hotel Terme Don Pepe doesn't have a gym.

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