Tonquin Inn
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Summary of reviewsTonquin Inn in Jasper, Alberta enjoys high praise for its location, providing convenient access to downtown Jasper while retaining a quiet, tranquil setting. Guests appreciate the proximity to national parks, local restaurants and shops, making it an ideal base for exploring the area. The ample parking facilities and serene surroundings add to the overall appeal.
The reviews highlight a mixed experience regarding breakfast options; while some found it amazing when available, many noted the absence of breakfast included in the room rates. The on-site restaurant received appreciation for its good food, but its limited operating hours often resulted in guests seeking meals off-property.
Rooms at the Tonquin Inn receive varied feedback with cleanliness being a consistent positive aspect. Many guests find the rooms clean, comfortable and equipped with necessary amenities, including modern TVs and kitchen facilities. However, some rooms are described as small, dated and in need of renovations, particularly concerning the heating systems and room décor. Larger suites with separate bedrooms are seen as spacious and suitable for families or longer stays.
The staff at Tonquin Inn are frequently lauded for their friendliness and helpfulness. Guests commend the front desk personnel for their warmth, attentiveness and professional service, enhancing the overall check-in and stay experience. Although there are occasional reports of unhelpful behavior, these instances are rare.
The Wi-Fi service is generally well-received, being described as stable, strong and fast with only occasional connectivity issues. Guests appreciate the convenience of USB charging ports provided.
The fitness center, pool and hot tubs also receive positive remarks. The gym is considered impressive despite some outdated cardio equipment and the lack of air conditioning. The pool area, especially the indoor pool and hot tubs are maintained well, providing a relaxing experience for guests.
Parking options are mostly praised for being free and accessible, although some challenges are noted during busy periods with tight or limited spots.
Families find the hotel accommodating with spacious family rooms, fully equipped kitchens and a welcoming environment for children and pets. The convenient location near ski slopes also makes it an attractive option for skiing enthusiasts.
Overall, Tonquin Inn provides a comfortable and pleasant stay with a particularly strong emphasis on friendly service, cleanliness and a prime location, making it a favored choice for visitors to Jasper.
Categories
The reviews highlight a mixed experience regarding breakfast options; while some found it amazing when available, many noted the absence of breakfast included in the room rates. The on-site restaurant received appreciation for its good food, but its limited operating hours often resulted in guests seeking meals off-property.
Rooms at the Tonquin Inn receive varied feedback with cleanliness being a consistent positive aspect. Many guests find the rooms clean, comfortable and equipped with necessary amenities, including modern TVs and kitchen facilities. However, some rooms are described as small, dated and in need of renovations, particularly concerning the heating systems and room décor. Larger suites with separate bedrooms are seen as spacious and suitable for families or longer stays.
The staff at Tonquin Inn are frequently lauded for their friendliness and helpfulness. Guests commend the front desk personnel for their warmth, attentiveness and professional service, enhancing the overall check-in and stay experience. Although there are occasional reports of unhelpful behavior, these instances are rare.
The Wi-Fi service is generally well-received, being described as stable, strong and fast with only occasional connectivity issues. Guests appreciate the convenience of USB charging ports provided.
The fitness center, pool and hot tubs also receive positive remarks. The gym is considered impressive despite some outdated cardio equipment and the lack of air conditioning. The pool area, especially the indoor pool and hot tubs are maintained well, providing a relaxing experience for guests.
Parking options are mostly praised for being free and accessible, although some challenges are noted during busy periods with tight or limited spots.
Families find the hotel accommodating with spacious family rooms, fully equipped kitchens and a welcoming environment for children and pets. The convenient location near ski slopes also makes it an attractive option for skiing enthusiasts.
Overall, Tonquin Inn provides a comfortable and pleasant stay with a particularly strong emphasis on friendly service, cleanliness and a prime location, making it a favored choice for visitors to Jasper.
Hotel near Golf Courses
Located in Jasper, making it convenient for golfers to access the Fairmont Jasper Park Lodge Golf Club. The inn offers comfortable accommodations in a central location.
Family Friendly Hotel
Tonquin Inn offers a welcoming environment that caters to families traveling with children. With spacious family rooms and suites, including those with separate bedrooms, families can find ample space for everyone to feel comfortable. The fully equipped kitchens are a convenient feature, allowing parents to prepare snacks and breakfast for the kids.
Hotel with Swimming Pool
The Tonquin Inn features an indoor pool, an indoor whirlpool, 2 outdoor hot tubs plus 3 saunas. It is surrounded by the Canadian Rocky Mountains.
Heated Pool Indoor Pool
Hotel with Rooms With Fireplace
Some rooms at this inn include fireplaces, offering a cozy and comfortable stay in Jasper. Its location provides easy access to local attractions.
Hotel with Heated Pool
Provides a 72-foot indoor heated swimming pool, an indoor whirlpool, two outdoor hot tubs, and three saunas. The extensive pool facilities make it a great choice for relaxation and recreation.
Hotel near Ski Resorts
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Tonquin Inn enjoys a prime location within Jasper, Alberta, offering its guests easy access to the area's main attractions and amenities. Situated just a short walk from downtown Jasper, the hotel provides the ideal balance of convenience and tranquility, making it perfect for exploring local restaurants, shops and sites. Many reviewers praise the location for its proximity to everything they wanted to see and do, including the national parks and the city center. Despite being centrally located, it also offers a quiet environment, being on the outskirts yet within walking distance to the town’s vibrant core. The area around the inn is described as beautiful and accessible with ample parking facilities. Overall, the location's ease of access, combined with the serene setting and convenience, makes Tonquin Inn a favored base for visitors to Jasper.
The Tonquin Inn garners mixed feedback regarding its breakfast offerings. While some visitors praised the breakfast as amazing when available, the consensus among many guests is that breakfast is notably absent from the standard amenities. Numerous reviews highlight that no breakfast is included in the room price and the attached restaurant either has limited operating hours or is occasionally short-staffed, contributing to a lack of breakfast options on-site. Guests have remarked on the inconvenience of having to leave the property to find meals and there is a general sentiment of disappointment among those expecting breakfast services. Additionally, some of the facilities appear to be outdated and overpriced, which further detracts from the overall guest experience. Despite these issues, those who did manage to dine at the restaurant seemed to have had a positive experience when it was available.
Tonquin Inn offers convenient access to downtown Jasper, making it easy for guests to venture out for dinner. For those who prefer to dine in, the hotel features an on-site restaurant. Many guests appreciated having this option with several pointing out that the food was good. However, it's worth noting that the restaurant's hours can be limited, typically only open from 5 PM to 9 PM and sometimes closing early after breakfast. Despite these restricted hours, the on-site dining option remains a valued amenity for its quality cuisine and added convenience.
Tonquin Inn offers a mixed experience for its guests with rooms that vary widely in terms of size, comfort and modernity. The rooms are generally praised for being clean with many guests highlighting their comfort and adequate facilities. Some rooms feature amenities such as balconies with mountain views, kitchens and updated features like modern TVs, which add to the overall convenience and satisfaction.
However, several reviews point out that the rooms can be quite small and cramped with dated décor and furniture that sometimes overcrowds the space. Despite these issues, most rooms meet basic needs and some even come across as cozy and quiet. The larger suites, especially those with separate bedrooms, are appreciated for their spaciousness and functionality, making them suitable for families or longer stays.
Guests mention the cleanliness of the bathrooms, though noting that some are dated and in need of renovations. Concerns about the heat and lack of climate control are recurrent with some rooms being described as too hot or humid. Noise from heating systems and plumbing also crops up in several reviews.
In summary, while the Tonquin Inn provides a comfortable and clean stay for many guests, it falls short in room size and modernity, suggesting a need for updates and better room configurations to enhance the guest experience.
Tonquin Inn has garnered significant praise for its beds with many guests highlighting the comfort and quality. Frequent mentions of the beds being "comfortable" and "comfy" affirm a consistent level of satisfaction with phrases like "excellent beds" and "super comfy" coming up repeatedly. The beds are described as supportive and accommodating, providing a very comfortable sleep experience. Large, clean and inviting beds are a common theme, enhancing the overall appeal of the rooms.
Despite these praises, a few less favorable mentions point out some issues with bed size, feeling "too small" or "too high," and occasionally there were mentions of beds being "uncomfortable" or "saggy." Some reviews noted that the beds were doubles rather than queens, which might feel cramped for some guests.
Overall, the positive feedback on the comfort and quality of the beds at Tonquin Inn suggests it's a reliable choice for a restful stay.
Tonquin Inn receives generally positive feedback for its cleanliness from its guests. The rooms, pool and hot tub areas particularly stand out as being frequently noted for their cleanliness and comfort. Many guests found the hotel well-maintained with clean towels and fresh soft toiletries available. The staff also contribute positively to the experience, described as friendly and approachable.
However, some reviews indicated that certain areas could benefit from more attention. Issues such as unclean carpets, dust and occasional missed spots, like hairs in the bathroom or remnants from previous guests, were noted. Some rooms seemed outdated and in need of renovation, affecting the overall cleanliness perception.
Despite these inconsistencies, the overall impression of the Tonquin Inn remains positive, especially regarding clean, comfortable beds and well-kept grounds. Guests appreciate the hotel's convenient, quiet location close to downtown, providing a good balance between accessibility and tranquility.
The staff at Tonquin Inn consistently receive positive feedback from guests for their friendliness and helpfulness. Many reviews highlight the front desk personnel as being particularly warm and attentive, ensuring a pleasant check-in experience. The staff's courtesy, professionalism and accommodating nature are frequently praised with several guests noting the excellent and outstanding service they received during their stay. Despite high demand and busy times, the staff managed to remain friendly and accommodating, often going out of their way to provide helpful directions and facilitate requests like early check-ins without additional fees.
Guests also appreciated the kind and cooperative demeanor of the staff, whether interacting with the front desk or other service members. Many reviewers called the staff awesome, fantastic and professional, indicating a high level of satisfaction with the customer service provided. Even in challenging situations, such as miscommunications or busy periods, the staff's warmth and friendliness were noted as standout qualities.
However, not all feedback is glowing. Some guests reported instances of unhelpful or rude behavior from certain staff members, highlighting inconsistencies in the level of service. Occasional negative remarks included difficulties in communication, poor service or unavailability of staff at critical times. Nonetheless, these instances appear to be exceptions rather than the norm.
Overall, Tonquin Inn's staff are generally seen as a significant asset to the hotel, creating a welcoming and pleasant atmosphere that enhances the guest experience. Their friendly smiles, professional service and accommodating nature are frequently highlighted as key reasons for positive stays.
Tonquin Inn's Wi-Fi generally received positive feedback from guests, being described as great, fast and mostly good. Many guests appreciated the stable and strong signals with several mentioning that the internet connection was good and even amazing. The convenience of USB charging ports on the TV stand was noted as a positive feature. However, there were some instances of intermittent issues, including weak signals, occasional instability after 23:30 and one evening where the Wi-Fi was out entirely. Despite these occasional hiccups, the overall consensus saw the Wi-Fi as acceptable and functional for guests' needs.
The Tonquin Inn offers a fitness center that guests have found quite impressive overall. Many appreciated the nice pool and weight room and some have even remarked that it is one of the best hotel gyms they have encountered. However, a few visitors pointed out that the cardio equipment could benefit from repairs or replacement and the lack of air conditioning made the gym feel uncomfortably hot, akin to a sauna. Additionally, the fitness room's opening hours starting at 9 AM might not be ideal for early risers. Despite these minor issues, the gym and weight room still received positive feedback from those who used them.
Tonquin Inn offers a commendable selection of aquatic amenities with most guests expressing satisfaction with the pool and hot tubs available for use. Many highlight the presence of both an indoor and outdoor swimming pool, noting that the indoor pool is particularly appreciated for its size and cleanliness. The pool area itself receives positive remarks for being well-maintained and adequately heated, making it a pleasant experience for visitors. Guests frequently mention the hot tubs with several noting that there are multiple hot tub areas, including outdoor options which are particularly enjoyable.
The pool's maintenance is often highlighted with regular cleaning and upkeep ensuring a pleasant environment. The facility's emphasis on cleanliness extends to the hot tubs and whirlpools as well. Despite a few reported instances of the pool being closed for maintenance or the water being a bit murky, the overall consensus remains positive, indicating that these occurrences are exceptions rather than the rule.
For those looking for a relaxing dip after a day of travel or activities, the pool and hot tubs at Tonquin Inn provide a consistently satisfying experience. The spacious and well-cared-for pool area, combined with the appealing hot tubs, contributes to a pleasant stay for many guests.
Tonquin Inn offers a variety of parking options with guests frequently noting the presence of free and accessible parking. Many reviews highlighted the ample, spacious and generously sized parking spaces, often describing parking as easy and convenient. Free onsite parking was appreciated and there were also mentions of plenty of street parking available. The location’s proximity to Jasper City adds to the convenience for those traveling by car.
However, some guests found the parking situation challenging. At times, parking was described as limited, tight and scarce, particularly during busy periods. Some reviews pointed out the difficulty in finding parking spots near their rooms and expressed the inconvenience of not having assigned parking spaces. This occasionally led to guests having to park on the street or further away from the hotel. Additionally, the parking areas could be busy and not always guest-friendly. Despite these occasional challenges, the presence of varied parking options and free spaces around the property were seen as positive aspects by many visitors.
Tonquin Inn offers a welcoming environment that caters to families traveling with children. With spacious family rooms and suites, including those with separate bedrooms, families can find ample space for everyone to feel comfortable. The fully equipped kitchens are a convenient feature, allowing parents to prepare snacks and breakfast for the kids, making the stay even more enjoyable. The family areas are well-regarded for being cozy and functional, while the overall hotel experience remains quiet and pleasant, perfect for a relaxing family getaway. Additionally, the location is noted for being good for families and the kids particularly enjoy the pool. Pets are also welcome, enhancing the stay for those traveling with dogs. Despite some mentions of the hotel needing updates and smaller rooms not being ideal for larger families, the general sentiment is that Tonquin Inn provides an enjoyable and comfortable stay for family vacations.
Tonquin Inn is a well-regarded accommodation option for ski enthusiasts, offering a prime location for those eager to hit the slopes. Guests consistently highlight the hotel's excellent proximity to several ski slopes and mountains, making it a convenient choice for those looking forward to a full day of skiing. With numerous skiing opportunities close by, it's an optimal base for both seasoned skiers and those new to the sport. The accessibility to the skiing areas ensures guests can seamlessly transition from their cozy rooms to snow-covered mountains. This favorable location enhances the overall skiing experience, allowing visitors to maximize their time on the slopes.
Tonquin Inn offers basic three-star accommodations, which match the expectations of those seeking middle-of-the-road facilities. Guests found the amenities adequate for the price with some highlighting features like a hot tub and a very large refrigerator as positives. However, many reviews suggest that the hotel falls short of truly meeting a three-star standard with some going as far as to say the claims of its rating are misleading. Several guests noted that the rooms were noisy and uncomfortably hot, which detracted from their experience. There were also frequent mentions of the accommodations being overpriced for what was offered, indicating a disparity between price and quality. Overall, while some found the stay reasonable for its cost, others felt it failed to live up to three-star expectations.
Guests who have stayed at the Tonquin Inn have generally appreciated rooms that featured a fireplace, often highlighting it as a very nice and cozy element. Many noted that the fireplace greatly contributed to a comfortable and inviting ambiance in the room. It was frequently described as a nice touch and praised for making the setting cozy. However, it's worth noting that not all rooms are equipped with fireplaces and in some cases, guests encountered issues such as non-functional fireplaces or overly sensitive fire alarms positioned too close to the fireplace. Despite these occasional challenges, the presence of a fireplace was usually seen as a delightful upgrade that added significant warmth and charm to the experience.
Tonquin Inn offers a range of accessible amenities for guests with disabilities, including handicapped accessible rooms and adequate ramps. Guests noted that the hotel provides good accessibility options and wheelchair-friendly facilities. However, it's important to be aware that there is no elevator service to the second-floor rooms, which could pose a challenge for those with mobility issues. It's also worth requesting a lower-level room in advance, although there have been instances where such requests were not accommodated. Overall, the hotel makes commendable efforts to ensure accessibility, but there are occasional shortcomings.
Tonquin Inn offers a delightful experience with its heated pool and hot tubs, which guests have consistently praised. The outdoor hot tub is a standout feature, making for a terrific experience, especially on a winter night. The indoor heated swimming pool is highly valued for relaxation, giving guests an added perk during their stay. Reviewers noted the cleanliness of both the hot tub and pool, adding to the overall positive experience. Although one guest mentioned the whirlpool bath being overheated, the general consensus is that the warm waters are a welcoming retreat. Overall, the heated amenities at Tonquin Inn are a highlight, enhancing the guest experience with their comforting temperatures and well-maintained facilities.
The Tonquin Inn offers an indoor pool and hot tub that has received mixed reviews from guests. Many have highlighted the indoor pool as a significant amenity, noting its availability and the relaxation it provides. Families in particular seem to enjoy the indoor pool, appreciating its presence as a nice facility. Some guests have found the pool to be warm and nice for swimming, adding to the value of their stay.
However, there are mentions of the pool being very old and cold, suggesting inconsistencies in its upkeep or heating. Despite these few critical comments, the indoor pool and hot tub remain a popular feature, providing a clean space for relaxation and enjoyment. The indoor heated swimming pool and whirlpool are generally well-received, contributing positively to the overall experience at the hotel.
Tonquin Inn stands out as an exceptionally pet-friendly hotel, warmly welcoming guests traveling with their furry companions. They provide thoughtful amenities such as pet beds, bowls and treats, ensuring pets feel just as comfortable as their owners. Many guests appreciated the surprise welcome packages for their dogs, which included a bed and treats. The hotel's flexible policies allow for easy accommodation of pets in designated pet rooms.
The dog-friendly environment extends beyond just allowing pets with facilities specifically designed for dogs and areas conducive to dog walking. The hotel’s dedication to creating a welcoming atmosphere for pets is evident, making it a popular choice for travelers who don't want to leave their furry friends behind. A pet fee is required, but the convenience and thoughtful touches for pets make it well worth it.
In summary, Tonquin Inn's commitment to providing a pet-friendly experience is reflected in the numerous positive mentions of their dog-friendly policies and amenities, ensuring that pets are not just allowed but genuinely welcomed and well-cared for.
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Location
Breakfast
Dinner
Rooms
However, several reviews point out that the rooms can be quite small and cramped with dated décor and furniture that sometimes overcrowds the space. Despite these issues, most rooms meet basic needs and some even come across as cozy and quiet. The larger suites, especially those with separate bedrooms, are appreciated for their spaciousness and functionality, making them suitable for families or longer stays.
Guests mention the cleanliness of the bathrooms, though noting that some are dated and in need of renovations. Concerns about the heat and lack of climate control are recurrent with some rooms being described as too hot or humid. Noise from heating systems and plumbing also crops up in several reviews.
In summary, while the Tonquin Inn provides a comfortable and clean stay for many guests, it falls short in room size and modernity, suggesting a need for updates and better room configurations to enhance the guest experience.
Beds
Despite these praises, a few less favorable mentions point out some issues with bed size, feeling "too small" or "too high," and occasionally there were mentions of beds being "uncomfortable" or "saggy." Some reviews noted that the beds were doubles rather than queens, which might feel cramped for some guests.
Overall, the positive feedback on the comfort and quality of the beds at Tonquin Inn suggests it's a reliable choice for a restful stay.
Cleanliness
However, some reviews indicated that certain areas could benefit from more attention. Issues such as unclean carpets, dust and occasional missed spots, like hairs in the bathroom or remnants from previous guests, were noted. Some rooms seemed outdated and in need of renovation, affecting the overall cleanliness perception.
Despite these inconsistencies, the overall impression of the Tonquin Inn remains positive, especially regarding clean, comfortable beds and well-kept grounds. Guests appreciate the hotel's convenient, quiet location close to downtown, providing a good balance between accessibility and tranquility.
Staff
Guests also appreciated the kind and cooperative demeanor of the staff, whether interacting with the front desk or other service members. Many reviewers called the staff awesome, fantastic and professional, indicating a high level of satisfaction with the customer service provided. Even in challenging situations, such as miscommunications or busy periods, the staff's warmth and friendliness were noted as standout qualities.
However, not all feedback is glowing. Some guests reported instances of unhelpful or rude behavior from certain staff members, highlighting inconsistencies in the level of service. Occasional negative remarks included difficulties in communication, poor service or unavailability of staff at critical times. Nonetheless, these instances appear to be exceptions rather than the norm.
Overall, Tonquin Inn's staff are generally seen as a significant asset to the hotel, creating a welcoming and pleasant atmosphere that enhances the guest experience. Their friendly smiles, professional service and accommodating nature are frequently highlighted as key reasons for positive stays.
Wi-Fi
Gym
Pool
The pool's maintenance is often highlighted with regular cleaning and upkeep ensuring a pleasant environment. The facility's emphasis on cleanliness extends to the hot tubs and whirlpools as well. Despite a few reported instances of the pool being closed for maintenance or the water being a bit murky, the overall consensus remains positive, indicating that these occurrences are exceptions rather than the rule.
For those looking for a relaxing dip after a day of travel or activities, the pool and hot tubs at Tonquin Inn provide a consistently satisfying experience. The spacious and well-cared-for pool area, combined with the appealing hot tubs, contributes to a pleasant stay for many guests.
Parking
However, some guests found the parking situation challenging. At times, parking was described as limited, tight and scarce, particularly during busy periods. Some reviews pointed out the difficulty in finding parking spots near their rooms and expressed the inconvenience of not having assigned parking spaces. This occasionally led to guests having to park on the street or further away from the hotel. Additionally, the parking areas could be busy and not always guest-friendly. Despite these occasional challenges, the presence of varied parking options and free spaces around the property were seen as positive aspects by many visitors.
Family
Ski
3 Star
Rooms with Fireplace
Accessible
Heated Pool
Indoor Pool
However, there are mentions of the pool being very old and cold, suggesting inconsistencies in its upkeep or heating. Despite these few critical comments, the indoor pool and hot tub remain a popular feature, providing a clean space for relaxation and enjoyment. The indoor heated swimming pool and whirlpool are generally well-received, contributing positively to the overall experience at the hotel.
Dog Friendly
The dog-friendly environment extends beyond just allowing pets with facilities specifically designed for dogs and areas conducive to dog walking. The hotel’s dedication to creating a welcoming atmosphere for pets is evident, making it a popular choice for travelers who don't want to leave their furry friends behind. A pet fee is required, but the convenience and thoughtful touches for pets make it well worth it.
In summary, Tonquin Inn's commitment to providing a pet-friendly experience is reflected in the numerous positive mentions of their dog-friendly policies and amenities, ensuring that pets are not just allowed but genuinely welcomed and well-cared for.
Yes, Tonquin Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Tonquin Inn.
Yes, Tonquin Inn welcomes dogs.
No, parking facilities aren't available at Tonquin Inn.
Yes, Tonquin Inn has a gym.
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