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Summary of reviews'DUKAT' is a beautifully situated hotel near the Ukraine-Poland border, offering a convenient and peaceful location for travelers. Guests appreciate its serene setting amid a forest and park, while also benefitting from easy access to the town center, nearby cafes, shops and the PKP train station. The hotel's strategic position close to customs and the border is ideal for activities like morning runs and the friendly service and value for money contribute to its overall appeal.
The breakfast experience at DUKAT is well-received with many guests praising the delicious and cleanly presented meals. Despite some finding the breakfasts modest or underwhelming, the overall sentiment is toward a satisfying morning meal, especially for those arriving late and waking up to a good breakfast.
Rooms at DUKAT are noted for their large, bright spaces, comfortable beds and spacious, freshly renovated bathrooms. Positive remarks include the pristine clean bedding and useful features like kettles and mini fridges. While some areas show signs of aging with detached sockets and outdated upholstery, many rooms maintain a good standard of cleanliness, though inconsistencies exist with some reports of cobwebs, dust and unpleasant smells.
Cleanliness feedback is mixed with certain areas praised for being very clean, cozy and maintaining a tidy environment. However, issues like dirty rooms and stained bed sheets are occasionally highlighted, suggesting room for improvement in housekeeping consistency. Despite this, the general trend leans towards a comfortable stay.
The hotel's staff earn high marks for their friendly, polite and attentive service. Guests frequently commend the administrator and host for their helpful nature, while the cleaning staff and general service are noted for their professionalism. Despite mentions of a staff shortage, the team strives to meet guests' needs effectively, enhancing the overall positive impression of the hotel.
The beds are a standout feature, frequently praised for their comfort and the quality of the bedding. With clean, cozy linens and wide, convenient beds, guests experience restful and pleasant nights. The overall sleep experience significantly contributes to the enjoyable stay at DUKAT.
In summary, 'DUKAT' offers a well-rounded experience with its strategic, peaceful location, commendable service, comfortable beds and generally satisfying meals, despite some areas needing improvement in cleanliness and room maintenance.
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