AOHOM SANTUARIO HOTEL & SPA is widely appreciated for its exceptional qualities, making it a favored choice for many travelers. The hotel benefits greatly from its excellent location, nestled within a tranquil, gated community. Guests consistently commend its proximity to local events and attractions, highlighting the clean and well-organized premises enhanced by super friendly and attentive staff. Although some visitors occasionally find the entrance difficult to locate, the overall accessibility and placement of the hotel receive high marks.
Breakfast at the hotel is another positive highlight with guests describing it as delicious and satisfying. The inclusion of breakfast in the stay is appreciated with specific mentions of the tasty chilaquiles adding a local touch. Although some find the breakfast options limited and noted that extras incur additional costs, the general consensus is that the breakfast meets expectations and is a valued part of the experience.
The rooms at AOHOM Santuario Hotel & Spa are noted for their pleasing aesthetics and cleanliness, consistent with the hotel photos. While guests enjoy the design of the rooms and bathrooms, many report that the rooms are on the smaller side, creating a feeling of cramped space. Nevertheless, the meticulous cleanliness and overall comfort level contribute positively to short stays, even if the space limitations are a noted drawback.
Cleanliness across the hotel extends to the common areas and is frequently highlighted as a standout feature. Guests appreciate the spotless rooms, bathrooms and well-maintained pool, despite occasional comments about hard beds and some noise. The cozy and clean environment, coupled with the staff's friendliness and attentiveness, creates a comfortable and welcoming atmosphere.
Exceptional service from the staff is a key strength of the hotel, often described as polite, kind and extremely helpful. This genuine care and attention to detail significantly enhance the guest experience, making the stay more enjoyable. The spa services are also highly rated with excellent massages and friendly staff being particularly appreciated, even if some felt the facilities could use an update.
The pool area garners mixed feedback with many praising its beauty and clean, heated water, while others find issues with temperature inconsistencies and cleanliness. Despite these concerns, guests generally enjoy the pool facilities and commend the delightful breakfast offered at the hotel.
Finally, the beds receive mixed feedback with some guests praising their comfort, while others find the mattresses hard and uncomfortable. This indicates an area for potential improvement, but it does not overshadow the overall positive experience.
In summary, AOHOM SANTUARIO HOTEL & SPA excels with its strategic location, excellent service, high standards of cleanliness and satisfying breakfast offerings, making it a reliable choice for a tranquil and comfortable stay.
Grand Fiesta Americana Sumiya Cuernavaca, nestled in a serene wooded area, exudes a tranquil atmosphere with stunning natural beauty and exquisite Japanese-inspired architecture. The hotel's beautifully maintained gardens and impressive facilities are repeatedly praised by guests, creating a relaxing environment perfect for those seeking peace and serenity. Despite its distance from the city center and somewhat confusing approach, the overall charm of the location tends to outweigh these logistical challenges.
Guests frequently commend the breakfast for its delicious and varied buffet offerings, though the high costs and occasionally slow service are drawbacks. The dinner experience mirrors this sentiment: while the food is often described as delicious, particularly at the Sumiya restaurant, the high prices and service inconsistencies are noted. The staff's warm hospitality and attention to detail enhance the dining experiences, despite some specific areas needing improvement.
The hotel's rooms are applauded for their comfort and spaciousness with serene ambiance and efficient room service frequently mentioned. However, maintenance issues, noise disturbances and occasional cleanliness concerns like outdated decor and fluctuating air conditioning performance are areas identified for improvement. Despite this, the overall comfort remains a positive point.
Cleanliness is a significant strength of Grand Fiesta Americana Sumiya Cuernavaca with the common areas and gardens particularly well-kept, although the pools occasionally faced criticism for inconsistency in cleanliness. The attentive and friendly staff significantly contribute to a positive stay, notwithstanding some inconsistent experiences with the reception staff.
WiFi connectivity is a notable concern, primarily available in public areas but often weak or absent in the rooms, affecting guests' ability to stay connected. The spa, while offering quality massage services and clean facilities, could benefit from clearer signage and some updates. The gym, free of charge and equipped with functional amenities, also requires maintenance to modernize its equipment.
The hotel's pools receive mixed reviews: while the heated pools are appreciated for their comfortable temperatures, issues with cleanliness and maintenance detract from the overall experience. The family-friendly environment, complete with spacious rooms and a delightful swimming pool for kids, makes it a suitable choice for leisurely family weekends.
In essence, Grand Fiesta Americana Sumiya Cuernavaca stands out for its serene ambiance, beautiful surroundings and attentive service, though improvements in some areas could enhance the overall guest experience even further.
Holiday Inn Cuernavaca by IHG, enjoys an excellent location that makes it easy for guests to explore local attractions and facilities. Many guests praise its proximity to their needs, clean environment, comfortable beds and warm main pool, which contribute to an ideal setting for both relaxation and convenience. This pet-friendly hotel, despite its smaller size, offers ample amenities for an enjoyable stay.
The breakfast buffet receives positive feedback for its quality, taste and generous portions, particularly on Sundays. However, some guests feel that the variety could be expanded, especially for vegan and vegetarian options and that the price is somewhat high. Dinner options are also well-received for excellent taste and quality, although occasional long wait times and high prices are noted.
The rooms offer a mixed experience; while many appreciate the comfortable beds, cleanliness and cozy atmosphere, others feel they are outdated and could benefit from renovations. Maintenance issues, such as outdated carpets and occasional lack of amenities, are pointed out, yet the well-maintained gardens and reasonable pricing are often seen as compensatory factors.
Cleanliness throughout the hotel is a standout feature with guests frequently noting the super clean rooms and common areas. The attentive staff further enhances the experience, ensuring a well-kept environment. The staff's attentiveness, warmth and friendliness from valet parking to reception and dining receive much appreciation for their courteous and helpful demeanor.
The swimming pool is a highlight for many guests, praised for its consistently warm temperature and inviting environment. Despite some occasional crowding and cleanliness concerns, the pool, surrounded by beautiful gardens, offers a relaxing setting for families.
The hotel is a recommended option for family vacations with well-kept gardens, clean pools and a friendly atmosphere. While there are some comments on the hotel being less family-friendly than before, it remains a good choice for family stays.
Overall, the comfortable beds are frequently mentioned as enhancing the stay, providing a good rest thanks to the quality of mattresses and pillows. Some minor issues with uncomfortable pillows are noted, but the overall experience is one of a cozy and restful stay at the Holiday Inn Cuernavaca.
Hosteria Las Quintas Hotel Restaurante Bar in Cuernavaca is celebrated for its serene and picturesque location. Nestled away from the city's hustle and bustle yet conveniently close to key attractions, this establishment offers a tranquil oasis surrounded by lush gardens, appreciated for their beauty and the overall peaceful ambiance they provide.
Guests frequently commend the spacious, clean and comfortable rooms, many of which feature private terraces, jacuzzis and beautiful garden views. While the rustic charm of the rooms is appreciated, some note that the décor feels dated and that improvements, especially in air-conditioning and modern amenities, could enhance the experience.
The dining experience is generally positive with many guests praising the delicious food and excellent buffet, particularly the weekend brunches. Nonetheless, there is a recurring concern about the high prices and limited menu options, especially for children. Dinner also receives mixed reviews with the quality and consistency of dishes being points of contention.
Cleanliness at the hotel is often highlighted with clean rooms and well-maintained facilities contributing to a welcoming atmosphere. However, some guests report issues with inconsistent housekeeping and occasional lapses in maintenance, particularly in the pool and bathroom areas.
The hotel's staff garners positive feedback for their friendliness, helpfulness and attentiveness, particularly among the restaurant and general staff. However, the reception staff receive mixed reviews with some guests experiencing issues regarding rudeness and inefficiency.
Family-friendliness is a key attribute with multiple pools catering to all ages, including a dedicated children's pool and various play areas that make it an ideal destination for family vacations. Despite this, some suggest a better separation between children's and adults' areas to improve the experience for all.
Additional services like the spa and gym receive mixed feedback. The spa is praised for its quality but operates on a limited schedule, while the gym is noted for needing better upkeep and more modern equipment. The pool area, though aesthetically pleasing, requires improvements in maintenance and management to address overcrowding and cleanliness concerns.
Lastly, the reviews for the Wi-Fi service are predominantly negative, highlighting weak signals and connectivity issues as areas needing significant improvement.
Overall, Hosteria Las Quintas Hotel Restaurante Bar provides a beautiful, comfortable and family-friendly environment with generally positive guest experiences, though several areas could benefit from improvements to fully meet the five-star expectations many have.
Fiesta Inn Cuernavaca garners largely positive reviews, especially for its prime location and excellent service. Situated conveniently near Mexico City and main highways, the hotel offers easy access to attractions and shops, notably the Galerias Cuernavaca square. Guests appreciate the tranquil environment and spacious facilities, which provide a welcome retreat from urban stress. Highlights include clean accommodations, inviting swimming pools and a well-maintained inner garden.
Many guests find the breakfast buffet to be of high quality, particularly enjoying the omelets and fresh fruit. However, some feel the cost is high and lament the lack of variety and the exclusion of breakfast from the room rate. Dinner experiences are varied: while the food is often praised for its tastiness, there are complaints about slow service and inconsistencies in quality and availability. Issues with room service and specific meal events, such as New Year's Eve dinner, were also noted.
Rooms at Fiesta Inn Cuernavaca offer mixed experiences. Positive remarks focus on spaciousness and comfort, especially the large beds and cleanliness of renovated rooms. However, some guests encounter problems with outdated furniture, maintenance issues and unpleasant odors. These inconsistencies suggest that not all rooms meet the same standard and the hotel could benefit from more uniform upkeep.
The hotel's cleanliness generally receives commendation with well-maintained facilities and attentive staff contributing positively. Nonetheless, certain guests report issues with dirty or outdated amenities, suggesting room for improvement. Staff service stands out as a significant highlight with guests often praising the friendliness, professionalism and helpfulness of the employees.
The multiple swimming pools and jacuzzi are well-liked for their warmth and layout, offering a pleasant space for relaxation. While occasional issues like mold and temperature variability are mentioned, the pool areas generally enhance the overall experience.
While there are some mixed opinions about the bedding, the majority of guests find the beds comfortable and conducive to restful sleep. Feedback on the pillows and cleanliness of bedspreads reveals room for enhancement.
In summary, Fiesta Inn Cuernavaca is recommended for its convenient location, friendly staff and comfortable facilities with certain areas requiring attention to ensure consistent quality and satisfaction.
Casa Francisco in Cuernavaca is highly regarded by guests for its prime location, which is ideal for exploring the city. The hotel is conveniently situated near downtown, shops, restaurants, supermarkets and the Pullman de la Selva bus station. This makes it accessible and perfect for both leisure and work trips, offering a peaceful and safe atmosphere.
The hotel provides a range of well-maintained amenities that impress guests, particularly the clean, spacious rooms and pool facilities. The rooms are noted for their cleanliness, comfort and direct access to the pool in some cases. Although some guests reported minor maintenance issues, the overall room experience is positive with comfortable beds ensuring a restful stay.
Families find Casa Francisco especially accommodating with its family-friendly atmosphere, heated pools and kid-safe areas. The common areas are thoughtfully designed to provide relaxation and enjoyment for parents and children alike.
The breakfast at Casa Francisco receives mixed reviews; while praised for its delicious and varied options, some guests feel certain offerings could be more diverse and reasonably priced. Dinner experiences are largely positive, highlighted by delicious and varied menu options, although some improvements in service speed and consistency could enhance the dining experience.
Staff at Casa Francisco receive abundant praise for their exceptional service and friendliness. Guests appreciate the attentive and helpful nature of the staff across various roles, which significantly contributes to a pleasant stay. The cleanliness of the hotel is also consistently lauded, though there is an occasional call for more frequent pool maintenance.
The hotel offers free Wi-Fi, but its quality and coverage vary with guests sometimes finding it intermittent and slow, especially in individual rooms. Conversely, the common areas tend to have a more reliable connection.
Parking at the hotel is secure and accessible, but the limited space may pose a challenge during peak times. Guests appreciate the helpful parking staff but advise potential visitors to plan accordingly.
Overall, Casa Francisco shines as a four-star hotel offering excellent value, a comfortable ambiance and a strong customer service experience. It is recommended for families, business travelers and leisure visitors alike, ensuring a memorable stay in Cuernavaca.
Hotel Rio 1300 in Cuernavaca is highly regarded for its superb location in a peaceful yet central neighborhood. Guests appreciate its proximity to delightful restaurants, shops and key destinations, all within a clean and spacious environment that enhances the overall comfort of their stay.
The breakfast offerings receive mixed reviews with a noteworthy weekend buffet providing quality and variety at a reasonable price, though some guests desire more options and improved inclusiveness in the room rate. The dinner service enjoys commendations for good food quality and friendly staff, despite some criticism regarding menu variety and inconsistent taste.
The spacious and clean rooms are often praised for their comfort and pleasant views, although a few critiques mention outdated mattresses and a lack of specific amenities like refrigerators and sufficient outlets. Maintenance issues such as occasional noise due to proximity to the elevator, shower problems and water flow inconsistencies also emerge.
Cleanliness is a consistent strength with spotless rooms, facilities and common areas maintained by a courteous and attentive staff. The hotel’s service is widely lauded for its friendliness and exceptional attention to detail, enhancing guests' overall experience.
While the Wi-Fi service is a point of contention due to reliability issues, the pool area is celebrated for its cleanliness, warm water, charming ambiance and suitability for children, despite its smaller size.
Overall, Hotel Rio 1300 provides a comfortable, friendly and well-located stay with some areas for improvement in breakfast variety, Wi-Fi quality and certain room amenities. Despite these areas for growth, the hotel's cleanliness, staff service and location make it a commendable choice for travelers.