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Family Friendly Hotels with Swimming Pool in Juarez Pantitlan
57 HOTELS IN AND AROUND JUAREZ PANTITLANRanking can be influenced by the commissions we receive.20 hotels nearby!
$
+1
Info
Summary of reviews
Camino Real Aeropuerto is highly praised for its prime location directly at Terminal 1 of Mexico City International Airport, providing easy access for travelers with early flights, late arrivals or layovers. Guests appreciate the convenience of walking straight to the hotel or using the reliable shuttle service to Terminal 2. This strategic positioning, combined with on-site dining options, ensures a seamless travel experience.
Guests find the breakfast generally commendable for its wide variety and nutritional options. The inclusion of breakfast in some room rates and the professional staff add to the positive experience. However, some guests view it as overpriced and occasionally inconsistent in quality. For dinner, several on-site restaurants offer delicious meals and attentive service with the steakhouse and Mexican restaurant receiving significant praise, though some find the prices high and certain dishes disappointing.
Room reviews are mixed but trend positive for cleanliness and comfort, highlighting spacious accommodations with comfortable beds. Proximity to the airport is a significant benefit. However, guests note issues with outdated furniture, poor air conditioning and occasional noise disturbances. Cleanliness inconsistencies, such as dust and unpleasant odors, are also reported, though many find the overall room environment satisfactory for short stays.
The staff receives widespread acclaim for their friendliness, professionalism and efficiency, contributing significantly to a welcoming atmosphere. Some inconsistencies at the front desk are noted, yet the overall sentiment is one of satisfaction with their service.
WiFi service gets mixed feedback with some finding it reliable and efficient while others face connectivity issues. The spa and gym facilities are generally appreciated, though both could benefit from modern updates and maintenance. The pool provides a relaxing experience, albeit with some maintenance concerns and a small, shallow design.
Despite some parking challenges and occasional service criticisms, Camino Real Aeropuerto stands out for its unbeatable location, convenience and comprehensive amenities, making it a favored choice for travelers through Mexico City International Airport.
Guests find the breakfast generally commendable for its wide variety and nutritional options. The inclusion of breakfast in some room rates and the professional staff add to the positive experience. However, some guests view it as overpriced and occasionally inconsistent in quality. For dinner, several on-site restaurants offer delicious meals and attentive service with the steakhouse and Mexican restaurant receiving significant praise, though some find the prices high and certain dishes disappointing.
Room reviews are mixed but trend positive for cleanliness and comfort, highlighting spacious accommodations with comfortable beds. Proximity to the airport is a significant benefit. However, guests note issues with outdated furniture, poor air conditioning and occasional noise disturbances. Cleanliness inconsistencies, such as dust and unpleasant odors, are also reported, though many find the overall room environment satisfactory for short stays.
The staff receives widespread acclaim for their friendliness, professionalism and efficiency, contributing significantly to a welcoming atmosphere. Some inconsistencies at the front desk are noted, yet the overall sentiment is one of satisfaction with their service.
WiFi service gets mixed feedback with some finding it reliable and efficient while others face connectivity issues. The spa and gym facilities are generally appreciated, though both could benefit from modern updates and maintenance. The pool provides a relaxing experience, albeit with some maintenance concerns and a small, shallow design.
Despite some parking challenges and occasional service criticisms, Camino Real Aeropuerto stands out for its unbeatable location, convenience and comprehensive amenities, making it a favored choice for travelers through Mexico City International Airport.
Categories
Pool
Heated Pool
Indoor Pool
Family
Luxury
$
+3
Info
Summary of reviews
Hotel Riazor Aeropuerto stands out as a highly recommended option, particularly for travelers seeking convenience near Mexico City International Airport. Its strategic location is perfect for those with layovers or early flights, while easy access to public transport and nearby event venues further adds to its appeal. The hotel’s free, regular shuttle service to and from the airport is a well-appreciated amenity, providing peace of mind for timely connections.
Guests often commend the overall cleanliness, comfort and efficiency of the hotel. The spacious, modern rooms feature comfortable beds and ample amenities, including good Wi-Fi, which contributes to a restful and productive stay. Positive remarks frequently highlight the friendly and professional staff, who are known for their exceptional service and helpfulness, enhancing the entire guest experience.
The hotel's breakfast service receives largely positive reviews with an extensive and varied buffet that includes fresh-made items and a broad selection catering to diverse tastes. Despite occasional comments on pricing and variety, the breakfast is generally appreciated for its quality. Dinner options also earn praise, though feedback is mixed regarding service speed and meal pricing.
Recreational facilities, such as the clean and well-maintained gym and indoor heated pool, are regarded as excellent additions to the hotel’s amenities, contributing to a comprehensive and satisfactory experience. The hotel’s focus on hygiene protocols is noted, ensuring guests feel safe and comfortable.
Families find Hotel Riazor Aeropuerto especially accommodating with spacious family suites, a welcoming atmosphere and amenities that cater to all ages. Parking facilities are also highly regarded, offering convenient, secure and free parking, further enhancing the overall positive experience.
In summary, Hotel Riazor Aeropuerto excels in providing a clean, comfortable and convenient stay with excellent service and amenities, making it a favored choice for both individual travelers and families.
Guests often commend the overall cleanliness, comfort and efficiency of the hotel. The spacious, modern rooms feature comfortable beds and ample amenities, including good Wi-Fi, which contributes to a restful and productive stay. Positive remarks frequently highlight the friendly and professional staff, who are known for their exceptional service and helpfulness, enhancing the entire guest experience.
The hotel's breakfast service receives largely positive reviews with an extensive and varied buffet that includes fresh-made items and a broad selection catering to diverse tastes. Despite occasional comments on pricing and variety, the breakfast is generally appreciated for its quality. Dinner options also earn praise, though feedback is mixed regarding service speed and meal pricing.
Recreational facilities, such as the clean and well-maintained gym and indoor heated pool, are regarded as excellent additions to the hotel’s amenities, contributing to a comprehensive and satisfactory experience. The hotel’s focus on hygiene protocols is noted, ensuring guests feel safe and comfortable.
Families find Hotel Riazor Aeropuerto especially accommodating with spacious family suites, a welcoming atmosphere and amenities that cater to all ages. Parking facilities are also highly regarded, offering convenient, secure and free parking, further enhancing the overall positive experience.
In summary, Hotel Riazor Aeropuerto excels in providing a clean, comfortable and convenient stay with excellent service and amenities, making it a favored choice for both individual travelers and families.
Categories
Pool
Heated Pool
Indoor Pool
Family
Business
$
+4
Info
Summary of reviews
Casa Herrmann Suites has garnered high praise from guests for its prime location, exceptional room quality, cleanliness, and outstanding staff. Nestled in the historic center of the city, the hotel offers unparalleled access to major attractions such as the Zócalo and various cultural sites, making it an ideal spot for history enthusiasts and those wishing to explore city life. The hotel's central location offers convenience for daytime excursions and nightlife, with many points of interest within walking distance.
The suites themselves are a highlight, known for their spaciousness and modern amenities, which include kitchen facilities and distinct living areas. Housed in a beautifully remodeled historical building, they beautifully combine modern comforts with Mexican charm. The rooms are consistently noted for their cleanliness, tastefulness, and ample space, perfect for accommodating families comfortably.
Cleanliness is maintained at a high standard throughout the property, with the hotel's facilities noted for their modern decor and quality finishes. This commitment to hygiene and maintenance ensures a welcoming environment for all visitors.
The staff at Casa Herrmann Suites contributes significantly to the positive guest experiences, with numerous compliments regarding their friendliness, attentiveness, and professionalism. Team members like William, José Luis, and Alejandra stand out for their exceptional service, showing a willingness to exceed expectations and assist guests in any way possible.
Overall, Casa Herrmann Suites provides a remarkable stay with its strategic location, superb accommodations, pristine facilities, and stellar staff, making it an excellent choice for those visiting the historic center.
The suites themselves are a highlight, known for their spaciousness and modern amenities, which include kitchen facilities and distinct living areas. Housed in a beautifully remodeled historical building, they beautifully combine modern comforts with Mexican charm. The rooms are consistently noted for their cleanliness, tastefulness, and ample space, perfect for accommodating families comfortably.
Cleanliness is maintained at a high standard throughout the property, with the hotel's facilities noted for their modern decor and quality finishes. This commitment to hygiene and maintenance ensures a welcoming environment for all visitors.
The staff at Casa Herrmann Suites contributes significantly to the positive guest experiences, with numerous compliments regarding their friendliness, attentiveness, and professionalism. Team members like William, José Luis, and Alejandra stand out for their exceptional service, showing a willingness to exceed expectations and assist guests in any way possible.
Overall, Casa Herrmann Suites provides a remarkable stay with its strategic location, superb accommodations, pristine facilities, and stellar staff, making it an excellent choice for those visiting the historic center.
Categories
Family
Pool
Outdoor Pool
Small
$
+6
Info
Summary of reviews
Downtown Mexico, located in the heart of Mexico City, is highly praised for its prime location and beautiful historical architecture. Guests appreciate the convenience of being close to prominent landmarks such as the Zocalo and the Palacio de Bellas Artes, making sightseeing a breeze. The hotel is nestled within a 17th-century Spanish mansion, offering a delightful mix of historic charm and modern luxury.
The breakfast experience at Downtown Mexico stands out for its generous servings and lovely presentation, with guests particularly admiring the freshly squeezed juices, pastries, and the hotel's famous conchas. Although there is room for improvement with service timing and vegan options, the overall culinary offering significantly enhances guest satisfaction.
Rooms at the hotel are noted for their unique and luxurious design, complete with high ceilings, jacuzzis, and comfortable, large beds. While the dim ambiance in some rooms and lack of privacy in bathrooms present challenges, the spaciousness and cleanliness mostly satisfy guests. The historical architecture and detailed design elements contribute to a memorable stay, though some areas require attention to lighting and ventilation.
The staff at Downtown Mexico are frequently commended for their politeness and dedication, creating a warm and welcoming atmosphere for guests. The exceptional hospitality enhances the overall experience, with team members being attentive and helpful throughout.
The hotel's rooftop pool is a particular highlight, offering a serene oasis with a fantastic view of the city. Guests appreciate the pool's size and sun bed availability, despite occasional issues with non-guests occupying the space. The rooftop bar and restaurant further enhance the appeal of the terrace, creating an ideal spot for relaxation.
Overall, Downtown Mexico excels in its historic location, unique design, and exceptional service, making it a standout choice for visitors eager to immerse themselves in the city's vibrant culture and history.
The breakfast experience at Downtown Mexico stands out for its generous servings and lovely presentation, with guests particularly admiring the freshly squeezed juices, pastries, and the hotel's famous conchas. Although there is room for improvement with service timing and vegan options, the overall culinary offering significantly enhances guest satisfaction.
Rooms at the hotel are noted for their unique and luxurious design, complete with high ceilings, jacuzzis, and comfortable, large beds. While the dim ambiance in some rooms and lack of privacy in bathrooms present challenges, the spaciousness and cleanliness mostly satisfy guests. The historical architecture and detailed design elements contribute to a memorable stay, though some areas require attention to lighting and ventilation.
The staff at Downtown Mexico are frequently commended for their politeness and dedication, creating a warm and welcoming atmosphere for guests. The exceptional hospitality enhances the overall experience, with team members being attentive and helpful throughout.
The hotel's rooftop pool is a particular highlight, offering a serene oasis with a fantastic view of the city. Guests appreciate the pool's size and sun bed availability, despite occasional issues with non-guests occupying the space. The rooftop bar and restaurant further enhance the appeal of the terrace, creating an ideal spot for relaxation.
Overall, Downtown Mexico excels in its historic location, unique design, and exceptional service, making it a standout choice for visitors eager to immerse themselves in the city's vibrant culture and history.
Categories
Pool
Rooftop Pool
Outdoor Pool
Family
Boutique-Style
$
+1
Info
Summary of reviews
Cadillac Hotel Boutique, centrally located in the heart of Mexico City, is celebrated for its prime positioning. With easy access to the Centro Historico, Zocalo and other iconic landmarks like the Palacio de Bellas Artes, guests find the hotel to be ideally suited for exploring the city's museums, historic sites and markets. Despite the bustling surroundings, the hotel offers modern, beautifully designed interiors that provide a calm and tranquil atmosphere. Public transportation options are nearby and the hotel effectively insulates sound, ensuring a peaceful stay. Security is top-notch with 24-hour personnel on site, adding to the sense of safety.
Breakfast reviews are mixed. While many guests appreciate the delicious, traditional Mexican dishes and friendly service, others find the options limited and portions small. The complimentary breakfast has been described as simple and healthy but sometimes inadequate for those expecting more substantial offerings. The overall dining experience is more positively received with the hotel's restaurant praised for high-quality, delicious meals and excellent service, though the prices are considered by some to be a bit high and the hours slightly restrictive.
Rooms at Cadillac Hotel Boutique are noted for their modernity, stylish decor and cleanliness. Guests appreciate the spacious, well-maintained and comfortable accommodations, enhanced with unique artistic murals. Some concerns include the lack of air conditioning, making the rooms uncomfortably warm and issues with room size being smaller than expected. Noise disturbances from both the street and within the hotel were also noted by a few visitors.
Cleanliness throughout the hotel is frequently praised with high hygiene standards maintained in rooms and common areas. The staff receive glowing reviews for their exceptional friendliness, attentiveness and professionalism, significantly enhancing the guest experience.
Wi-Fi experiences vary among guests. While some find the free internet service strong and reliable in certain areas like the lobby, others struggle with connectivity issues in their rooms, making it difficult to work or stream consistently.
The hotel's pool offerings are a highlight for many, particularly the private pools in certain rooms and the scenic, well-maintained rooftop pool. Guests enjoy the additional touch of hot tubs and heated pools. However, those expecting a large communal pool might find the options lacking.
Parking is convenient but limited in capacity, making it advisable to check availability in advance. Lastly, while the hotel caters to families with features like bunk beds and kids' play areas, room conditions such as darkness and lack of air conditioning, along with no children's breakfast, present minor challenges.
Overall, Cadillac Hotel Boutique is recognized for its unbeatable location, modern design, cleanliness and exceptional service, offering a delightful experience with some minor caveats to be mindful of.
Breakfast reviews are mixed. While many guests appreciate the delicious, traditional Mexican dishes and friendly service, others find the options limited and portions small. The complimentary breakfast has been described as simple and healthy but sometimes inadequate for those expecting more substantial offerings. The overall dining experience is more positively received with the hotel's restaurant praised for high-quality, delicious meals and excellent service, though the prices are considered by some to be a bit high and the hours slightly restrictive.
Rooms at Cadillac Hotel Boutique are noted for their modernity, stylish decor and cleanliness. Guests appreciate the spacious, well-maintained and comfortable accommodations, enhanced with unique artistic murals. Some concerns include the lack of air conditioning, making the rooms uncomfortably warm and issues with room size being smaller than expected. Noise disturbances from both the street and within the hotel were also noted by a few visitors.
Cleanliness throughout the hotel is frequently praised with high hygiene standards maintained in rooms and common areas. The staff receive glowing reviews for their exceptional friendliness, attentiveness and professionalism, significantly enhancing the guest experience.
Wi-Fi experiences vary among guests. While some find the free internet service strong and reliable in certain areas like the lobby, others struggle with connectivity issues in their rooms, making it difficult to work or stream consistently.
The hotel's pool offerings are a highlight for many, particularly the private pools in certain rooms and the scenic, well-maintained rooftop pool. Guests enjoy the additional touch of hot tubs and heated pools. However, those expecting a large communal pool might find the options lacking.
Parking is convenient but limited in capacity, making it advisable to check availability in advance. Lastly, while the hotel caters to families with features like bunk beds and kids' play areas, room conditions such as darkness and lack of air conditioning, along with no children's breakfast, present minor challenges.
Overall, Cadillac Hotel Boutique is recognized for its unbeatable location, modern design, cleanliness and exceptional service, offering a delightful experience with some minor caveats to be mindful of.
Categories
Pool
Private Pool
Family
Honeymoon
$
+6
Info
Summary of reviews
The Hilton Mexico City Reforma is a highly recommended hotel for travelers looking for a centrally located and comfortable stay in the heart of the city. The hotel's excellent customer service, spacious and comfortable rooms with incredible views and great amenities such as a well-equipped gym and beautiful outdoor pool make it a great choice for both business and leisure travelers. Guests have praised the hotel's fantastic breakfast spread and the friendly and helpful staff with the concierge and bar staff receiving special mentions. Families with children also appreciate the hotel's indoor pool for kids. While some guests have reported issues with cleanliness and pool maintenance, the majority of reviews are positive and recommend the hotel as a luxurious downtown oasis.
Categories
Pool
Indoor Pool
Outdoor Pool
Family
Sustainability Journey
$
Info
Summary of reviews
Barceló Mexico Reforma is highly praised for its strategic location on Reforma Avenue, central to Mexico City's most visited sites such as the historic center, Palacio de Bellas Artes and the Monument to the Revolution. The hotel's proximity to public transportation, including metro and metrobus stations, makes it an ideal base for exploring the city's attractions. Guests also appreciate the surrounding safe and bustling area filled with dining and shopping options.
The hotel's breakfast buffet is a standout feature, offering a wide variety, including Mexican and international options, fresh fruits and juices. The attentive and professional staff enhance the dining experience, although some guests note occasional service delays and high costs. Dinner options receive positive feedback for diverse choices and quality with special mentions for the live music and excellent drinks at the bar, as well as well-received room service. While some dining experiences do not meet certain guests' expectations, overall, the hotel provides satisfying culinary options.
The rooms at Barceló Mexico Reforma are commended for their spaciousness, cleanliness and comfort, featuring amenities like irons, fridges and safes. Guests enjoy the modern bathrooms and impressive city views. High-quality bedding and the meticulous attention of housekeeping staff further enhance guest comfort, despite minor issues related to noise and outdated décor in some areas.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained, supported by friendly and professional housekeeping staff. Although there are occasional mentions of inconsistent cleaning standards, the hotel's overall environment is elegant and comfortable.
The staff's exemplary service is repeatedly highlighted with mentions of their politeness, efficiency and willingness to assist. While there are occasional remarks about less favorable encounters, the general impression is overwhelmingly positive, contributing to a welcoming and enjoyable stay.
The hotel's WiFi receives mixed reviews with many guests finding it strong and reliable, while others face connectivity issues, especially in certain rooms. The spa is highly praised for its excellent services, clean facilities and professional massage therapists, despite some guests noting the need for updates and minor maintenance issues.
The gym is well-equipped and spacious, offering a variety of modern equipment and a clean environment, enhanced by a panoramic city view, although some equipment may feel dated. The pool area, though small, is appreciated for its cleanliness, heated water and overall pleasant experience, despite some minor complaints about chlorine levels and occasional closures.
Overall, Barceló Mexico Reforma provides a satisfying and comfortable stay with its prime location, excellent service, varied dining options and well-maintained amenities, making it a popular choice for both tourists and business travelers in Mexico City.
The hotel's breakfast buffet is a standout feature, offering a wide variety, including Mexican and international options, fresh fruits and juices. The attentive and professional staff enhance the dining experience, although some guests note occasional service delays and high costs. Dinner options receive positive feedback for diverse choices and quality with special mentions for the live music and excellent drinks at the bar, as well as well-received room service. While some dining experiences do not meet certain guests' expectations, overall, the hotel provides satisfying culinary options.
The rooms at Barceló Mexico Reforma are commended for their spaciousness, cleanliness and comfort, featuring amenities like irons, fridges and safes. Guests enjoy the modern bathrooms and impressive city views. High-quality bedding and the meticulous attention of housekeeping staff further enhance guest comfort, despite minor issues related to noise and outdated décor in some areas.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained, supported by friendly and professional housekeeping staff. Although there are occasional mentions of inconsistent cleaning standards, the hotel's overall environment is elegant and comfortable.
The staff's exemplary service is repeatedly highlighted with mentions of their politeness, efficiency and willingness to assist. While there are occasional remarks about less favorable encounters, the general impression is overwhelmingly positive, contributing to a welcoming and enjoyable stay.
The hotel's WiFi receives mixed reviews with many guests finding it strong and reliable, while others face connectivity issues, especially in certain rooms. The spa is highly praised for its excellent services, clean facilities and professional massage therapists, despite some guests noting the need for updates and minor maintenance issues.
The gym is well-equipped and spacious, offering a variety of modern equipment and a clean environment, enhanced by a panoramic city view, although some equipment may feel dated. The pool area, though small, is appreciated for its cleanliness, heated water and overall pleasant experience, despite some minor complaints about chlorine levels and occasional closures.
Overall, Barceló Mexico Reforma provides a satisfying and comfortable stay with its prime location, excellent service, varied dining options and well-maintained amenities, making it a popular choice for both tourists and business travelers in Mexico City.
Categories
Pool
Heated Pool
Indoor Pool
Family
Luxury
$
+2
Info
Summary of reviews
Exe Alameda Reforma is a highly recommended hotel situated in the heart of Mexico City, making it an excellent choice for guests looking to explore the vibrant surroundings. The hotel's location near key attractions such as Alameda Park, Bellas Artes and the Monumento de la Revolución, combined with its proximity to public transportation, positions it as a convenient base for tourists. Moreover, the neighborhood is teeming with gastronomic delights, ranging from street food to quality restaurants, further enhancing its appeal.
The breakfast experience at Exe Alameda Reforma is one of the hotel's standout features. Guests frequently commend the excellent quality and variety of the food, including traditional Mexican cuisine and premium products like salmon and serrano ham. Attentive service and a rotating selection ensure that breakfast remains a highlight. While there were minor critiques regarding variety and specific items, the overall breakfast experience is well-received and provides good value for money.
The rooms are praised for their spaciousness, modern design and comfort. Guests appreciate the large, comfortable beds and amenities like Jacuzzis in family rooms. While there are occasional minor issues such as maintenance-related problems and noise, the overall sentiment towards the rooms remains positive. The hotel's central location and the value for money offered by its accommodations are frequently noted.
The staff at Exe Alameda Reforma consistently receive high praise for their attentiveness, friendliness and professionalism. Guests highlight the exceptional service provided by the reception team and the personalized, timely service experienced throughout their stay. The warm reception and helpfulness of the hotel staff significantly enhance the overall guest experience.
Guests have access to a variety of amenities, including a well-maintained, albeit somewhat outdated, gym with added benefits like a pool and sauna. The pool area is frequently described as enjoyable with food and beverage service starting at 11 AM and poolside music contributing to a relaxing atmosphere. While there are occasional concerns about pool temperature and cleanliness, the overall pool experience is positive.
Parking at Exe Alameda Reforma is another advantage with complimentary, secure and clean parking spaces available. Though there are minor inconveniences related to the parking lot's size and location, the provision of free parking is a significant benefit for guests.
The hotel caters well to families, offering spacious family rooms and family-friendly amenities such as mini-fridges and bathtubs. The covered, heated pool is a favorite among children and the attentive staff further enhance the welcoming environment. While there are mixed reviews about the surrounding area’s suitability for families, especially in the evenings, the hotel itself provides a clean and relaxing environment.
In summary, Exe Alameda Reforma offers an excellent location, a positive breakfast experience, comfortable and spacious rooms, attentive staff and a range of amenities that contribute to an enjoyable stay. Despite minor drawbacks, the hotel's offerings make it a highly recommended choice for travelers.
The breakfast experience at Exe Alameda Reforma is one of the hotel's standout features. Guests frequently commend the excellent quality and variety of the food, including traditional Mexican cuisine and premium products like salmon and serrano ham. Attentive service and a rotating selection ensure that breakfast remains a highlight. While there were minor critiques regarding variety and specific items, the overall breakfast experience is well-received and provides good value for money.
The rooms are praised for their spaciousness, modern design and comfort. Guests appreciate the large, comfortable beds and amenities like Jacuzzis in family rooms. While there are occasional minor issues such as maintenance-related problems and noise, the overall sentiment towards the rooms remains positive. The hotel's central location and the value for money offered by its accommodations are frequently noted.
The staff at Exe Alameda Reforma consistently receive high praise for their attentiveness, friendliness and professionalism. Guests highlight the exceptional service provided by the reception team and the personalized, timely service experienced throughout their stay. The warm reception and helpfulness of the hotel staff significantly enhance the overall guest experience.
Guests have access to a variety of amenities, including a well-maintained, albeit somewhat outdated, gym with added benefits like a pool and sauna. The pool area is frequently described as enjoyable with food and beverage service starting at 11 AM and poolside music contributing to a relaxing atmosphere. While there are occasional concerns about pool temperature and cleanliness, the overall pool experience is positive.
Parking at Exe Alameda Reforma is another advantage with complimentary, secure and clean parking spaces available. Though there are minor inconveniences related to the parking lot's size and location, the provision of free parking is a significant benefit for guests.
The hotel caters well to families, offering spacious family rooms and family-friendly amenities such as mini-fridges and bathtubs. The covered, heated pool is a favorite among children and the attentive staff further enhance the welcoming environment. While there are mixed reviews about the surrounding area’s suitability for families, especially in the evenings, the hotel itself provides a clean and relaxing environment.
In summary, Exe Alameda Reforma offers an excellent location, a positive breakfast experience, comfortable and spacious rooms, attentive staff and a range of amenities that contribute to an enjoyable stay. Despite minor drawbacks, the hotel's offerings make it a highly recommended choice for travelers.
Categories
Pool
Indoor Pool
Family
Dog Friendly
$
+1
Info
Summary of reviews
Hotel Casa Blanca in Mexico City consistently receives high marks for its exceptional and centrally located position near the Reforma area. Guests appreciate its convenient proximity to tourist attractions, public transportation and a vibrant neighborhood brimming with cafes, bars, restaurants, museums and shopping venues. Its strategic placement makes it an ideal choice for tourists and business travelers alike.
The hotel’s breakfast offerings are well-regarded. The buffet includes a variety of European and Mexican options with many guests appreciating the fresh fruits and tasty selections. While some wished for more variety and noted occasional pricing concerns, the quality and service during breakfast are typically praised.
Guests also commend the dinner experience at the hotel, highlighting the good food, reasonable prices and friendly service. Although the menu is sometimes seen as limited and service occasionally slow, the overall dining experience, including the cocktails at the pool bar and the quality of meals, is positively received.
Rooms at Hotel Casa Blanca are highly regarded for their cleanliness and modernity. Descriptions often mention spotless conditions, stylish decor and comfortable setups. However, some guests find the rooms a bit small, lacking natural light and soundproofing and missing certain amenities like minibars and refrigerators.
Cleanliness across the hotel is frequently praised with meticulous attention being a standout feature. Daily room cleaning and well-maintained common areas enhance the overall experience, making the hotel a highly recommended choice for cleanliness-conscious travelers.
The staff at Hotel Casa Blanca receives acclaim for their professionalism, friendliness and attentive service. Guest reviews emphasize the helpful and courteous nature of the team, from reception to housekeeping and their multilingual abilities which ease communication for international visitors.
Wi-Fi at the hotel generally receives positive feedback, especially for its high speeds in certain areas, though some guests encounter reliability issues in rooms and public spaces, affecting remote work capabilities.
The hotel's gym, though small and basic, is noted for its modern equipment and decent space for workouts. While some guests suggest that improvements and better maintenance are needed, the gym is a valuable addition for those looking to stay fit.
The rooftop pool garners mixed reviews but is mostly positive, appreciated for its stunning views, cleanliness and heated water. The pool's small size and occasional crowding are drawbacks, but its overall ambiance and service make it a popular feature.
Hotel Casa Blanca offers convenient parking options, including free and valet parking, though availability can be limited due to the crowded area. Despite these minor challenges, the parking options are generally well-received.
Families find Hotel Casa Blanca accommodating with its family-friendly services, shaded pool area and well-sized family rooms. While some note noise and the busy location as potential downsides, the hotel's overall environment and staff support make it a favorable choice for family travelers.
Finally, the beds at Hotel Casa Blanca receive mixed reviews. Many guests find them comfortable and clean, though a notable number express that the beds are too hard for their liking.
Overall, Hotel Casa Blanca stands out for its prime location, exceptional cleanliness, professional staff and satisfactory dining and accommodation options, making it a favored choice among visitors to Mexico City.
The hotel’s breakfast offerings are well-regarded. The buffet includes a variety of European and Mexican options with many guests appreciating the fresh fruits and tasty selections. While some wished for more variety and noted occasional pricing concerns, the quality and service during breakfast are typically praised.
Guests also commend the dinner experience at the hotel, highlighting the good food, reasonable prices and friendly service. Although the menu is sometimes seen as limited and service occasionally slow, the overall dining experience, including the cocktails at the pool bar and the quality of meals, is positively received.
Rooms at Hotel Casa Blanca are highly regarded for their cleanliness and modernity. Descriptions often mention spotless conditions, stylish decor and comfortable setups. However, some guests find the rooms a bit small, lacking natural light and soundproofing and missing certain amenities like minibars and refrigerators.
Cleanliness across the hotel is frequently praised with meticulous attention being a standout feature. Daily room cleaning and well-maintained common areas enhance the overall experience, making the hotel a highly recommended choice for cleanliness-conscious travelers.
The staff at Hotel Casa Blanca receives acclaim for their professionalism, friendliness and attentive service. Guest reviews emphasize the helpful and courteous nature of the team, from reception to housekeeping and their multilingual abilities which ease communication for international visitors.
Wi-Fi at the hotel generally receives positive feedback, especially for its high speeds in certain areas, though some guests encounter reliability issues in rooms and public spaces, affecting remote work capabilities.
The hotel's gym, though small and basic, is noted for its modern equipment and decent space for workouts. While some guests suggest that improvements and better maintenance are needed, the gym is a valuable addition for those looking to stay fit.
The rooftop pool garners mixed reviews but is mostly positive, appreciated for its stunning views, cleanliness and heated water. The pool's small size and occasional crowding are drawbacks, but its overall ambiance and service make it a popular feature.
Hotel Casa Blanca offers convenient parking options, including free and valet parking, though availability can be limited due to the crowded area. Despite these minor challenges, the parking options are generally well-received.
Families find Hotel Casa Blanca accommodating with its family-friendly services, shaded pool area and well-sized family rooms. While some note noise and the busy location as potential downsides, the hotel's overall environment and staff support make it a favorable choice for family travelers.
Finally, the beds at Hotel Casa Blanca receive mixed reviews. Many guests find them comfortable and clean, though a notable number express that the beds are too hard for their liking.
Overall, Hotel Casa Blanca stands out for its prime location, exceptional cleanliness, professional staff and satisfactory dining and accommodation options, making it a favored choice among visitors to Mexico City.
Categories
Pool
Heated Pool
Outdoor Pool
Family
Romantic
From $125
$
+8
Info
Le Méridien Mexico City, a stylish all-suite hotel situated on the iconic Paseo de la Reforma, offers a sophisticated experience for travelers. With amenities like spacious bathrooms, soundproof windows, a 24-hour fitness center and an all-day dining restaurant, guests can enjoy comfort and convenience. The hotel's prime location allows easy exploration of Mexico City's rich history, culture and business district, making it ideal for both leisure and corporate travelers. Unique programs, such as the Le Méridien Hub, immerse guests in a creative atmosphere surrounded by contemporary art, screenings and music, enhancing their stay at this luxurious and culturally immersive hotel.
Summary of reviews
Le Méridien Mexico City Reforma is a superb five-star hotel located in the heart of the city, making it an excellent choice for tourists and business travelers alike. Guests love the hotel's proximity to historical landmarks and the central business district. The breakfast at La Gloriosa restaurant is varied and complete with delicious homemade jams and a great buffet. While some guests had negative dining experiences, others enjoyed exceptional service and a diverse menu of tasty food. The rooms are spacious, clean and relatively soundproof with great facilities and impressive spacious suites. The hotel's cleanliness is highly praised and the staff is exceptional with countless reviews mentioning their exceptional friendliness, helpfulness and attentiveness. The beds are comfortable, making for a restful retreat after a long day of exploring the vibrant city. Overall, Le Méridien Mexico City Reforma is an excellent choice for a luxurious and comfortable stay in Mexico City.
Categories
Family
Pool
Indoor Pool
Nightlife
$
+2
Info
Summary of reviews
Sevilla Palace, located on the bustling Paseo de la Reforma in Mexico City, is consistently praised for its prime location which offers easy access to key landmarks, museums and the historic center. The hotel's rooftop views add an extra charm and its proximity to various dining and transportation options is highly appreciated by both tourists and business travelers.
The breakfast experience at Sevilla Palace is widely celebrated for its quality and variety with guests frequently mentioning the abundance of delicious offerings and excellent service. Although some find the buffet's cost to be high and a few note a lack of variety on certain days, the overall consensus is very positive.
Dinner at the hotel's restaurant also receives commendation for its high-quality food and pleasant atmosphere. Guests particularly enjoy the delicious meals and friendly service, although there are occasional complaints about pricing and service inconsistencies.
The rooms at Sevilla Palace are well-regarded for their comfort and spaciousness. They are noted for being clean and providing ample storage with particularly comfortable beds. While some guests feel the rooms are dated and in need of renovation, the central location and reasonable price make them a viable choice for many.
Cleanliness is a standout feature with guests consistently praising the spotless rooms and well-maintained facilities. The attentive housekeeping staff contribute significantly to this positive perception, ensuring a high standard of cleanliness throughout the hotel.
The staff at Sevilla Palace are frequently commended for their warmth and professionalism. Excellent customer service is highlighted across various departments, although reception occasionally receives mixed feedback regarding friendliness and proactivity. Overall, the staff's efforts enhance the guests' experience, making them feel welcome and supported.
Wi-Fi service at the hotel receives mixed reviews. Many guests find it reliable and fast, while others report issues with connectivity and signal stability, particularly on certain floors.
The fitness center, located on the rooftop alongside a pleasant pool, provides a decent workout experience despite being small and somewhat dated. Guests appreciate the rooftop pool for its beautiful city views and warm temperature, although some note that better maintenance and regular cleaning are needed.
Parking facilities are generally well-received with free valet parking being a notable convenience. Despite some challenges with accessibility during events, the parking is considered a valuable addition to the hotel's services.
The hotel is also recognized as family-friendly with spacious rooms and a welcoming environment for those traveling with children. The pool is especially popular among young guests and the overall secure and friendly atmosphere is appreciated by families.
In summary, Sevilla Palace offers a well-rounded and positive experience with highlights including its central location, excellent breakfast and dinner, spacious and clean rooms and attentive staff. While there are areas for improvement such as room updates and Wi-Fi connectivity, the hotel's strengths make it a commendable choice for visitors to Mexico City.
The breakfast experience at Sevilla Palace is widely celebrated for its quality and variety with guests frequently mentioning the abundance of delicious offerings and excellent service. Although some find the buffet's cost to be high and a few note a lack of variety on certain days, the overall consensus is very positive.
Dinner at the hotel's restaurant also receives commendation for its high-quality food and pleasant atmosphere. Guests particularly enjoy the delicious meals and friendly service, although there are occasional complaints about pricing and service inconsistencies.
The rooms at Sevilla Palace are well-regarded for their comfort and spaciousness. They are noted for being clean and providing ample storage with particularly comfortable beds. While some guests feel the rooms are dated and in need of renovation, the central location and reasonable price make them a viable choice for many.
Cleanliness is a standout feature with guests consistently praising the spotless rooms and well-maintained facilities. The attentive housekeeping staff contribute significantly to this positive perception, ensuring a high standard of cleanliness throughout the hotel.
The staff at Sevilla Palace are frequently commended for their warmth and professionalism. Excellent customer service is highlighted across various departments, although reception occasionally receives mixed feedback regarding friendliness and proactivity. Overall, the staff's efforts enhance the guests' experience, making them feel welcome and supported.
Wi-Fi service at the hotel receives mixed reviews. Many guests find it reliable and fast, while others report issues with connectivity and signal stability, particularly on certain floors.
The fitness center, located on the rooftop alongside a pleasant pool, provides a decent workout experience despite being small and somewhat dated. Guests appreciate the rooftop pool for its beautiful city views and warm temperature, although some note that better maintenance and regular cleaning are needed.
Parking facilities are generally well-received with free valet parking being a notable convenience. Despite some challenges with accessibility during events, the parking is considered a valuable addition to the hotel's services.
The hotel is also recognized as family-friendly with spacious rooms and a welcoming environment for those traveling with children. The pool is especially popular among young guests and the overall secure and friendly atmosphere is appreciated by families.
In summary, Sevilla Palace offers a well-rounded and positive experience with highlights including its central location, excellent breakfast and dinner, spacious and clean rooms and attentive staff. While there are areas for improvement such as room updates and Wi-Fi connectivity, the hotel's strengths make it a commendable choice for visitors to Mexico City.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
Romantic
$
+4
Info
Categories
Family
Pool
Nightlife
From $86
$
+6
Info
Summary of reviews
The Holiday Inn Mexico Zona Centro by IHG in Mexico City offers an exemplary stay, highlighted by its strategic location and exceptional amenities. Situated conveniently near metro stations, guests enjoy easy access to the city's historic center and other attractions. This makes it a perfect choice for both business and leisure travelers, with the safety and tranquility of the neighborhood contributing to an ideal stay.
Breakfast at the hotel is often described as outstanding, with a diverse and high-quality buffet that includes local Mexican cuisine and freshly made eggs, delighting guests with both variety and quality. Dinner offerings, while noted for a limited menu, are praised for their taste and presentation, further enhanced by the restaurant's cleanliness and attentive service.
The guest rooms are a notable highlight, celebrated for their comfort, spaciousness, and modern design. Guests consistently mention the excellent beds and bedding, alongside high standards of cleanliness maintained throughout the hotel, from rooms to common areas. The attentive staff provide exceptional service, particularly in the restaurant, ensuring guests feel welcomed and well cared for.
Recreational facilities, including a well-equipped gym and a rooftop pool with city views, further enhance the guest experience. The pool, jacuzzi, and corresponding areas provide an inviting escape, highly appreciated especially by families. While parking incurs an additional fee, the convenience and security offered are considered significant.
Guests also commend the quality of the Wi-Fi, particularly in common areas, along with minor improvements needed to streamline access. The overall family-friendly environment and spacious rooms make it an attractive option for families exploring Mexico City. Despite some operational hiccups, such as noisy air conditioning and room key difficulties, the Holiday Inn Mexico Zona Centro by IHG stands out for its blend of comfort, service, and strategic location.
Breakfast at the hotel is often described as outstanding, with a diverse and high-quality buffet that includes local Mexican cuisine and freshly made eggs, delighting guests with both variety and quality. Dinner offerings, while noted for a limited menu, are praised for their taste and presentation, further enhanced by the restaurant's cleanliness and attentive service.
The guest rooms are a notable highlight, celebrated for their comfort, spaciousness, and modern design. Guests consistently mention the excellent beds and bedding, alongside high standards of cleanliness maintained throughout the hotel, from rooms to common areas. The attentive staff provide exceptional service, particularly in the restaurant, ensuring guests feel welcomed and well cared for.
Recreational facilities, including a well-equipped gym and a rooftop pool with city views, further enhance the guest experience. The pool, jacuzzi, and corresponding areas provide an inviting escape, highly appreciated especially by families. While parking incurs an additional fee, the convenience and security offered are considered significant.
Guests also commend the quality of the Wi-Fi, particularly in common areas, along with minor improvements needed to streamline access. The overall family-friendly environment and spacious rooms make it an attractive option for families exploring Mexico City. Despite some operational hiccups, such as noisy air conditioning and room key difficulties, the Holiday Inn Mexico Zona Centro by IHG stands out for its blend of comfort, service, and strategic location.
Categories
Pool
Heated Pool
Pool Lap Lanes
Outdoor Pool
Family
Business
$
+6
Info
Summary of reviews
Hotel Stella Maris is highly favored for its prime central location, offering guests easy access to major attractions in Mexico City, such as the Zocalo and Bellas Artes, as well as vibrant neighborhoods like Roma Norte. Its proximity to public transport makes it ideal for both tourists and business travelers. Guests appreciate the balance of safety and excitement in the area, perfect for experiencing Mexico City by day and night.
The breakfast at Hotel Stella Maris pleases many guests with its tasty and varied offerings at a reasonable price. Freshly squeezed juices add a refreshing touch, although there are occasional concerns about the speed of the service and temperature of the dishes. Despite these minor issues, the breakfast service is overall satisfying. The hotel's dinner options receive commendations for quality, especially the chiles en nogada, and the menu offers diverse choices at fair prices. Service receives mixed feedback, with some noting slower response times, but the restaurant's flexibility in dining hours and cleanliness makes it a convenient option.
Rooms at the hotel are described as spacious, clean, and comfortable, featuring modern amenities and cozy interiors. Interior-facing rooms are particularly quiet, offering a peaceful retreat from the city's hustle. Guests enjoy the refurbished atmosphere, efficient check-in processes, and friendly staff. Though some mattresses are firmer than preferences, the overall sleeping experience is positive with large, cozy beds.
Cleanliness is a highlighted strength, with consistently well-maintained rooms and common areas. Courteous staff enrich the guest experience, maintaining a welcoming environment. While minor issues like worn towels were noted, they do not overshadow the commendable standard of hygiene.
The friendly and attentive staff contribute significantly to guest experiences with their exceptional hospitality. Despite isolated mentions of inexperience, staff's willingness to assist creates a welcoming and supportive atmosphere across all hotel services.
While free Wi-Fi is appreciated, connectivity can be inconsistent, especially on upper floors, pushing guests to common areas for more reliable usage. The pool area, while appealing, receives criticism for cleanliness and maintenance issues but holds potential for improvement.
In summary, Hotel Stella Maris offers excellent value for money with its central location, comfortable accommodations, and a friendly staff, making it an ideal choice for visitors to Mexico City. While there is room for improvement in some amenities and services, the positive aspects considerably enhance the overall experience.
The breakfast at Hotel Stella Maris pleases many guests with its tasty and varied offerings at a reasonable price. Freshly squeezed juices add a refreshing touch, although there are occasional concerns about the speed of the service and temperature of the dishes. Despite these minor issues, the breakfast service is overall satisfying. The hotel's dinner options receive commendations for quality, especially the chiles en nogada, and the menu offers diverse choices at fair prices. Service receives mixed feedback, with some noting slower response times, but the restaurant's flexibility in dining hours and cleanliness makes it a convenient option.
Rooms at the hotel are described as spacious, clean, and comfortable, featuring modern amenities and cozy interiors. Interior-facing rooms are particularly quiet, offering a peaceful retreat from the city's hustle. Guests enjoy the refurbished atmosphere, efficient check-in processes, and friendly staff. Though some mattresses are firmer than preferences, the overall sleeping experience is positive with large, cozy beds.
Cleanliness is a highlighted strength, with consistently well-maintained rooms and common areas. Courteous staff enrich the guest experience, maintaining a welcoming environment. While minor issues like worn towels were noted, they do not overshadow the commendable standard of hygiene.
The friendly and attentive staff contribute significantly to guest experiences with their exceptional hospitality. Despite isolated mentions of inexperience, staff's willingness to assist creates a welcoming and supportive atmosphere across all hotel services.
While free Wi-Fi is appreciated, connectivity can be inconsistent, especially on upper floors, pushing guests to common areas for more reliable usage. The pool area, while appealing, receives criticism for cleanliness and maintenance issues but holds potential for improvement.
In summary, Hotel Stella Maris offers excellent value for money with its central location, comfortable accommodations, and a friendly staff, making it an ideal choice for visitors to Mexico City. While there is room for improvement in some amenities and services, the positive aspects considerably enhance the overall experience.
Categories
Pool
Outdoor Pool
Family
4 Star
$
+5
Info
Summary of reviews
Hotel Century Reforma in Mexico City is celebrated for its prime location in the lively Zona Rosa area, providing guests with easy access to numerous tourist attractions, restaurants, and nightlife. The convenience of nearby public transportation and the area's noted safety add to the hotel’s appeal, offering exceptional value for money and making it a popular choice among travelers.
The culinary experiences at the hotel receive positive feedback, especially the variety and quality of the breakfast buffet, catering to different dietary preferences. The restaurant's 24-hour service is appreciated for its tasty offerings and good pricing, further enhancing the dining experience.
Guest reviews of the rooms present a mixed picture. While many appreciate the cleanliness, comfort, and spaciousness, highlighting features like comfortable beds and balconies with city views, some mention issues related to room maintenance and outdated decor. Despite needing some updates, the strategic location and amenities ensure an overall pleasant stay.
Cleanliness is generally a strong point, with guests commending the well-maintained rooms and attentive housekeeping. A few minor issues are noted, but the staff’s dedication to maintaining a clean and inviting atmosphere is evident.
The staff at Hotel Century Reforma consistently receive high praise for their warmth and attentiveness, contributing significantly to guests' positive experiences. Their professionalism and courteous service are standout features, enhancing the overall ambiance.
While the Wi-Fi service does face criticism for connectivity issues, especially in rooms, the hotel compensates with its central location and other facilities. The gym offers good equipment but could benefit from better space management and upkeep.
The hotel's rooftop pool provides stunning city views and is often enjoyed by guests despite occasional issues with its size and temperature. The bedtime experience is generally favorable, with comfortable bedding contributing to restful nights.
Hotel Century Reforma offers commendable value for its price, although some aspects, like room decor and Wi-Fi service, could use improvement. It is a reliable choice for both leisure and business travelers, with the attentive staff and convenient services, such as early check-ins and valet parking, ensuring a pleasant stay.
The culinary experiences at the hotel receive positive feedback, especially the variety and quality of the breakfast buffet, catering to different dietary preferences. The restaurant's 24-hour service is appreciated for its tasty offerings and good pricing, further enhancing the dining experience.
Guest reviews of the rooms present a mixed picture. While many appreciate the cleanliness, comfort, and spaciousness, highlighting features like comfortable beds and balconies with city views, some mention issues related to room maintenance and outdated decor. Despite needing some updates, the strategic location and amenities ensure an overall pleasant stay.
Cleanliness is generally a strong point, with guests commending the well-maintained rooms and attentive housekeeping. A few minor issues are noted, but the staff’s dedication to maintaining a clean and inviting atmosphere is evident.
The staff at Hotel Century Reforma consistently receive high praise for their warmth and attentiveness, contributing significantly to guests' positive experiences. Their professionalism and courteous service are standout features, enhancing the overall ambiance.
While the Wi-Fi service does face criticism for connectivity issues, especially in rooms, the hotel compensates with its central location and other facilities. The gym offers good equipment but could benefit from better space management and upkeep.
The hotel's rooftop pool provides stunning city views and is often enjoyed by guests despite occasional issues with its size and temperature. The bedtime experience is generally favorable, with comfortable bedding contributing to restful nights.
Hotel Century Reforma offers commendable value for its price, although some aspects, like room decor and Wi-Fi service, could use improvement. It is a reliable choice for both leisure and business travelers, with the attentive staff and convenient services, such as early check-ins and valet parking, ensuring a pleasant stay.
Categories
Pool
Rooftop Pool
Outdoor Pool
Family
Business
From $150
$
+5
Info
Categories
Family
Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Spa
From $87
$
+2
Info
Summary of reviews
The NH Collection Mexico City Reforma is widely regarded for its excellent location, nestled in the heart of Mexico City's vibrant Pink Zone. It's praised for its proximity to key tourist attractions including the Angel of Independence and Chapultepec Forest, as well as a variety of restaurants, bars and shops. The hotel's central and safe location, close to public transportation like the Insurgentes metro station, makes it ideal for both business and leisure travelers. The friendly and helpful staff further enhance the overall guest experience.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
Categories
Pool
Rooftop Pool
Outdoor Pool
Family
Luxury
$
+7
Info
Categories
Family
Pool
Outdoor Pool
Dog Friendly
$
Info
Summary of reviews
Sofitel Mexico City Reforma is a luxurious five-star hotel that offers exceptional service and facilities. The hotel's central location and beautiful views make it an excellent choice for travelers. Guests rave about the impeccable and spacious rooms, modern and comfy design and amazing views. The breakfast buffet is particularly popular with many describing it as "stellar" and "one of the best breakfasts" they've had. The staff, from the front desk to the concierge, are incredibly attentive, polite and friendly, making guests feel welcome and cared for. The pool and spa are also highly praised, offering a much-needed escape and relaxation. While there are mixed reviews about the dining options, the food at Cityzen Bar and Balta is delicious and worth trying. Overall, if you're seeking a perfect and luxury stay in CDMX, then the Sofitel Mexico City Reforma should definitely be on your list!
Categories
Pool
Heated Pool
Indoor Pool
Family
Luxury
$
+8
Info
Categories
Family
Pool
Outdoor Pool
Sustainability Journey
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