Hotel Master Club enjoys a prime location at the foot of the picturesque Lake Tequesquitengo, offering guests beautiful lake views and a peaceful atmosphere. Its proximity to Jardines de México enhances its appeal and convenience. Guests often commend the hotel's attentive service, cleanliness and delicious dining options, making it an overall excellent choice for a well-rounded stay.
The breakfast experience at Hotel Master Club is generally positive with many guests praising the variety, taste and completeness of the options. The hotel’s effort to accommodate early risers by offering breakfast earlier than usual is particularly appreciated. However, some guests have noted that the breakfast can be basic or bland and logistical issues like limited inclusivity for children and short breakfast hours could be improved.
Dinner at Hotel Master Club also receives high praise for the quality of food. Nonetheless, the experience is somewhat marred by high prices, slow service and occasional forgotten orders, prompting some guests to seek alternative dining options.
The hotel’s rooms offer mixed experiences. Guests appreciate the stunning sunrise views, comfortable beds and effective air conditioning. However, various maintenance issues, unpleasant odors and outdated amenities detract from the overall comfort. While some rooms have been beautifully remodeled, the inconsistency in room quality and value for money is a concern for many visitors.
Cleanliness at Hotel Master Club is frequently praised with most guests finding the facilities and accommodations very clean. However, there are occasional mentions of dirty conditions in bathrooms, instances of bed cleanliness issues and minor pest problems.
Staff interactions at the hotel vary widely. Many guests highlight the friendliness and helpfulness of the staff, particularly singling out individuals for their excellent service. Despite this, there are numerous reports of insufficient staffing, especially during the week, leading to delays and inadequate service. Some guests experienced unhelpful interactions, unmet requests and lapses in communication from the reception and concierge.
The hotel’s pools are a popular feature, particularly appreciated by families with children. The well-maintained, clean pools set in visually appealing surroundings add to the quality of the stay. However, guests have noted that the pools can be cold, especially those near the lake with some mentioning issues like ant infestations and old pool towels.
Guest feedback on the beds is mixed. While some find them super comfortable, a significant number of reviews cite issues with hard mattresses and pillows, contributing to uncomfortable sleep. There are also reports of bed cleanliness issues, such as bites and itching, which need addressing.
Overall, Hotel Master Club excels in location, service and cleanliness but has areas for improvement in dining service, room maintenance and bed comfort. Prospective guests should consider these factors for a more informed decision regarding their stay.
Hotel Hacienda Vista Hermosa is set within a historically rich estate that offers a unique and memorable escape into Mexico's illustrious past. Visitors are captivated by its ancient architecture, expansive and well-preserved grounds, and meticulously maintained gardens. The hotel stands as a tranquil testament to history, blending old-world charm with modern comforts. While its somewhat remote location requires a private vehicle for easy access, the proximity to major attractions like Mexico City, Taxco, and Cuernavaca adds value to its location.
Guests frequently praise the hotel for its exceptional service, with friendly and attentive staff enhancing the overall experience. Specific staff members, such as Mr. Eugenio and Miss Erika, receive commendations for their dedication to guest satisfaction. The breakfast service is especially delightful, receiving high praise for its variety and flavor, and provides a wonderful start to the day. Dinner at the hotel is generally well-received, with flavorful and well-seasoned dishes, although some guests suggest a need for greater menu variety during extended stays.
The rooms, while spacious and historically charming, could benefit from certain updates such as air conditioning and improved ventilation. Despite occasional reports of a damp smell, the clean and pristine environment of the entire property earns consistent praise. The hotel also boasts a magnificent swimming pool, appreciated for its beauty and cleanliness, along with its suitability for guests of all ages. The family-friendly atmosphere is enhanced by engaging activities like a charming petting farm and horse rides, which are particularly appealing to children.
While the lack of robust Wi-Fi coverage across the extensive grounds may pose difficulties for guests needing reliable internet access, this minor setback is overshadowed by the property's historic allure and the serene experience it offers. The hotel provides an idyllic setting for an enjoyable family getaway or a retreat for history enthusiasts, offering guests a comfortable stay within a living museum. Though there are areas in need of minor improvement, such as bed comfort and Wi-Fi, Hotel Hacienda Vista Hermosa remains a distinctive choice for those seeking relaxation, history, and beauty in Mexico.
Provides tennis facilities for guests. The hotel is located in Ixtapan de la Sal.
Summary of reviews related to the 'Tennis' category
The tennis courts at Fiesta Americana Hacienda Ixtapan de La Sal receive mixed reviews from guests. Some highlight them as very well maintained and very good, providing a positive experience for tennis enthusiasts. However, there are mentions that the courts could benefit from improved maintenance, suggesting room for enhancement. Despite this, the courts are usable and add to the variety of recreational activities available at the hotel, which also includes pedal go-karts for children, ensuring diverse options for family fun.