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Summary of reviewsKoraf Hotels is highly praised for its stunning mountain-top location, which offers breathtaking panoramic views of Abuja. The picturesque scenery and serene environment, adorned with beautiful flowers, create an ideal setting for those seeking privacy and tranquility. Guests frequently commend the refreshing ambiance and strategic positioning of the hotel, making it a favored choice for experiencing Abuja's natural beauty.
The breakfast offerings at Koraf Hotels receive positive feedback for their quality and taste. Many guests describe the breakfast as fantastic and exceeding expectations, appreciating the complimentary aspect, excellent room service, and overall pleasant experience. While some suggest improvements such as more generous portions and an open buffet option, the delightful taste and presentation contribute to a memorable start to the day.
The hotel staff is consistently recognized for their exceptional service. Known for their eagerness to assist, the team—from receptionist to janitorial—showcases high levels of hospitality and customer care. The proactive and responsive supervisor effectively addresses concerns, fostering an atmosphere of comfort and welcoming guests warmly. Although there was an isolated incident involving a senior staff member, the majority of interactions are overwhelmingly positive, highlighting the staff's vital role in enhancing the guest experience.
While comments on cleanliness are mixed, many guests acknowledge the general cleanliness and neat touches. Some areas, such as the bathrooms, require attention regarding maintenance and renovations. Despite these issues, the competent and courteous staff further enhance the stay, demonstrating a commitment to upholding high standards.
Overall, Koraf Hotels is appreciated for its beautiful location, fantastic breakfast, and commendable staff, creating a welcoming and enjoyable environment for guests seeking relaxation amidst breathtaking views.
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