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Summary of reviewsFährhaus Hotel boasts a highly strategic location for travelers, especially those planning to cross the border into Switzerland. Situated directly at the Rhine bridge to Switzerland and near the border toll booth, it offers unmatched convenience and scenic views of the Rhine. The neighborhood is described as very nice and central, providing quick access to the city center and local education academy. However, its placement near the federal highway and main road can result in significant noise, which might be a concern for light sleepers.
One major drawback of Fährhaus Hotel is the absence of breakfast services. Guests consistently express disappointment over the lack of morning amenities such as coffee, which some feel undermines the overall value, particularly for those expecting bed and breakfast arrangements. This also poses a practical inconvenience for visitors reliant on in-house dining options.
On the brighter side, the hotel's dinner options receive high praise, especially the excellent in-house Japanese restaurant. Guests appreciate the delicious and affordable meal choices, highlighting the all-you-can-eat Japanese buffet and tasty sushi. The convenience of having a quality dining experience within the hotel and the variety of nearby Asian cuisine options, including a Chinese restaurant and a beer garden, further enhance the dining appeal.
The rooms at Fährhaus Hotel are characterized by their cleanliness and well-equipped state with some guests appreciating the charming, nostalgic ambiance. Spacious rooms with ample storage and sturdy wooden furniture are noted, along with the convenience of the hotel's location near the Rhine cycling route and the Swiss border. However, some guests mention drawbacks such as noise, small room sizes, dated decor and occasional maintenance issues like spider incursions and general wear and tear.
Cleanliness of the hotel is a significant concern among guests, particularly in shared and sanitary areas. Reports of dirty bathrooms, musty smells and visible dirt and cobwebs indicate a need for more thorough cleaning efforts. Even though some find the rooms clean, this seems to be an exception with the overall opinion leaning towards inadequate hygiene standards.
The staff at Fährhaus Hotel generally leave a positive impression. Most guests highlight the friendliness and helpfulness of the employees, noting the accommodating and warm hospitality that enhances their stay. Despite occasional mentions of staff unavailability or unfriendliness, the prevailing sentiment is one of excellent service and smooth reception experiences, contributing to a hospitable environment.
In summary, Fährhaus Hotel excels in location convenience and dining experiences with friendly staff and well-equipped rooms. However, improvements in breakfast offerings and cleanliness are needed to fully meet guest expectations.
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