Oriental Crystal Hotel
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Summary of reviewsThe Oriental Crystal Hotel in Kajang offers a strategic location that is highly praised by both business and leisure travelers. Guests appreciate its proximity to dining options and local attractions. The nearby MRT station ensures easy access to public transportation, despite a minor distance from the train station. The hotel's serene and clean surroundings provide an ideal setting for visitors wanting to explore or attend local events.
Guests find the rooms spacious, clean, and well-maintained, with large, comfortable beds contributing to a restful atmosphere. The hotel's staff are frequently commended for their friendliness and attentiveness, contributing positively to the overall experience. While there are occasional mentions of delays at the front desk due to understaffing, the staff's responsive nature and willingness to fulfill requests are notable.
The breakfast offerings receive mixed reviews, with guests appreciating the standard selections but noting room for improvement in food variety and temperature maintenance. However, the hotel’s proximity to local restaurants provides ample alternative dining options. Cleanliness throughout the hotel generally receives positive feedback, although some areas, such as the bathrooms and swimming pool, have been occasionally criticized for not meeting expected standards.
Complimentary parking is a benefit for guests, with many finding it convenient. However, the basement parking could use improvements in lighting and signage to enhance the guest experience. Overall, the Oriental Crystal Hotel is regarded as a comfortable and pleasant choice, with its advantageous location, friendly staff, and well-maintained rooms making it a solid option for visitors to Kajang.
Categories
Guests find the rooms spacious, clean, and well-maintained, with large, comfortable beds contributing to a restful atmosphere. The hotel's staff are frequently commended for their friendliness and attentiveness, contributing positively to the overall experience. While there are occasional mentions of delays at the front desk due to understaffing, the staff's responsive nature and willingness to fulfill requests are notable.
The breakfast offerings receive mixed reviews, with guests appreciating the standard selections but noting room for improvement in food variety and temperature maintenance. However, the hotel’s proximity to local restaurants provides ample alternative dining options. Cleanliness throughout the hotel generally receives positive feedback, although some areas, such as the bathrooms and swimming pool, have been occasionally criticized for not meeting expected standards.
Complimentary parking is a benefit for guests, with many finding it convenient. However, the basement parking could use improvements in lighting and signage to enhance the guest experience. Overall, the Oriental Crystal Hotel is regarded as a comfortable and pleasant choice, with its advantageous location, friendly staff, and well-maintained rooms making it a solid option for visitors to Kajang.
Hotel with Swimming Pool
This hotel features a refreshing outdoor swimming pool that caters to both leisure and fitness. Guests can relax by the poolside or engage in swimming laps.
Outdoor Pool
Business Hotel
This hotel offers a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. It features 10 banquet rooms with basic meeting facilities that could accommodate 20 to 850 people. The hotel also provides amenities such as internet access, onsite catering, and AV capabilities.
Hotel with Parking
This hotel provides on-site parking for guests. It is a hotel, providing a more reliable experience compared to apartments or guesthouses.
4-Star Hotel
This hotel features spacious, air-conditioned rooms and suites with free WiFi. It has two dining options, a semi-outdoor swimming pool, and a children's pool. Guests appreciate the convenient location and friendly staff.
Hotel with Outdoor Pool
This hotel is a full-service hotel that features an outdoor pool. It also offers amenities such as a fitness center and a kids' pool, making it suitable for both leisure and family travelers.
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
Hotel with Gym
Guest Reviews
Nestled in the heart of Kajang, the Oriental Crystal Hotel offers guests a strategic and convenient location that caters to both leisure and business travelers. Surrounded by a unique and beautiful view, it provides easy access to an array of dining options, including bustling dim sum shops and renowned venues like Maxim's Palace Chinese Restaurant right across the street. The hotel's placement is particularly advantageous, with close proximity to local amenities, making it a breeze to find whatever you might need during your stay. For those relying on public transportation, the hotel is situated very close to an MRT station, allowing seamless connectivity. While some may find it slightly distant from the train station, the overall appeal of being in a calm and clean area outweighs this minor inconvenience. Ideal for attending local events or exploring the vibrant surroundings, the Oriental Crystal Hotel is a solid choice for anyone visiting the lively town of Kajang.
Oriental Crystal Hotel offers a breakfast experience that garners mixed feedback from its guests. While the breakfast is generally described as pretty standard with options like sliced fruit, a salad bar, an omelet station, and some basic Malay dishes, some guests find it lacking due to limited food selection and issues with temperature and replenishment. Despite the room for improvement, the breakfast is appreciated by those staying for an extended period. Guests also benefit from free and safe parking, and the hotel is conveniently located near a variety of local restaurants, providing additional dining options.
At the Oriental Crystal Hotel, guests consistently highlight the spaciousness and comfort of the rooms. Many reviews appreciate the large and comfortable beds, making for a restful night's sleep. The hotel rooms are often described as neat, clean, and well-maintained, offering good privacy for travelers. Several guests note that the air conditioning is very effective, keeping the rooms pleasantly cool.
The hotel staff also receives positive feedback for their responsiveness, especially when handling special requests like room decorations at short notice. While some guests mentioned occasional issues like the room not being ready on time or toiletries not being replenished, these seem to be exceptions rather than the rule.
Although there are a few mentions of the rooms feeling old, the overall sentiment remains favorable due to the spacious layout and cleanliness. Many guests also appreciate the good views offered by the rooms as well as the convenient location of the hotel. Overall, the Oriental Crystal Hotel appears to offer a comfortable and pleasant stay for its guests.
Oriental Crystal Hotel offers a mix of impressions when it comes to cleanliness. Many guests have noted the rooms as clean, spacious, and quite beautiful, providing a pleasant environment for their stay. The property itself is appreciated for being clean and conveniently accessible. Guests have also highlighted receiving good service alongside the maintenance of cleanliness within the rooms. However, not all reviews are favorable. Some visitors have found the bathrooms lacking in light and cleanliness, with toilets and floors not meeting expectations. Concerns have also been raised about the swimming pool's condition, described as appearing unclean due to a yellowish tint. While some areas do maintain a good standard of hygiene, there are certainly pockets within the hotel requiring attention to ensure a consistently clean experience throughout.
At Oriental Crystal Hotel, the staff is frequently praised for their friendliness and attentiveness. Guests often highlight the courteous and helpful nature of the team, particularly appreciating their swift response to client needs. Housekeeping staff are noted for their willingness to accommodate requests for extra amenities such as pillows and towels, enhancing the comfort of the stay.
While the front desk staff are described as super friendly, there are occasional mentions of a slower response due to understaffing at busy times. The reception has been noted for being slow, sometimes as a result of having only one person attending. Some guests have pointed out communication barriers, implying a need for improved English language skills among the staff.
Though a few reviews mention lapses in informing guests about meal arrangements, such as breakfast or sahur, the staff generally exhibit a calm demeanor and show dedication to their hospitality roles. Overall, the staff at Oriental Crystal Hotel continually strive to deliver a positive experience through their polite and efficient service.
Guests of the Oriental Crystal Hotel frequently commented on the hotel's parking facilities. While the parking is notably complimentary, experiences vary. Some find parking easy, especially when opting for road-side spots nearby, which are conveniently accessible. However, the basement parking leaves something to be desired, with several reviewers describing it as dimly lit and a bit unsettling, which might deter some from using it. There is a consensus that enhanced lighting and clearer signage in the parking areas could significantly improve the overall guest experience.
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Location
Breakfast
Rooms
The hotel staff also receives positive feedback for their responsiveness, especially when handling special requests like room decorations at short notice. While some guests mentioned occasional issues like the room not being ready on time or toiletries not being replenished, these seem to be exceptions rather than the rule.
Although there are a few mentions of the rooms feeling old, the overall sentiment remains favorable due to the spacious layout and cleanliness. Many guests also appreciate the good views offered by the rooms as well as the convenient location of the hotel. Overall, the Oriental Crystal Hotel appears to offer a comfortable and pleasant stay for its guests.
Cleanliness
Staff
While the front desk staff are described as super friendly, there are occasional mentions of a slower response due to understaffing at busy times. The reception has been noted for being slow, sometimes as a result of having only one person attending. Some guests have pointed out communication barriers, implying a need for improved English language skills among the staff.
Though a few reviews mention lapses in informing guests about meal arrangements, such as breakfast or sahur, the staff generally exhibit a calm demeanor and show dedication to their hospitality roles. Overall, the staff at Oriental Crystal Hotel continually strive to deliver a positive experience through their polite and efficient service.
Parking
Yes, Oriental Crystal Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Oriental Crystal Hotel.
No, Oriental Crystal Hotel doesn't allow dogs.
Yes, parking facilities are available at Oriental Crystal Hotel.
Yes, Oriental Crystal Hotel has a gym.
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