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Mestil Hotel & Residences

Kampala , 20 Barracks Drive, Nysambya (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMestil Hotel & Residences is a top-tier choice for those seeking a comfortable stay in the bustling city of Kampala. The hotel's location is appreciated by most and guests describe the facilities as exceptional and the staff as exceptionally friendly and helpful. The breakfast buffet, lunch options and Sunday brunch receive rave reviews, while the room size, cleanliness and decor are impressive. The spa is recommended for relaxation and rejuvenation and the indoor and outdoor pool areas offer stunning views. Some guests had minor issues with room service breakfast options and the pool bar, however overall the hotel is considered a marvellous and fantastic place to stay.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Executive Room Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room provides air conditioning, a private entrance, a balcony with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

One-Bedroom Suite Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite features a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as garden views. The unit has 5 beds.

Two-Bedroom Suite Guests will have a special experience as the suite offers a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 3 beds.

Three-Bedroom Suite This suite features a pool with a view. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as pool views. The unit offers 4 beds.

Suite This suite features a pool with a view. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite features a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.

About Mestil Hotel & Residences

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Guest Reviews

8.6

Very Good

Location

Located in the heart of the bustling city of Kampala, Mestil Hotel & Residences exudes convenience and accessibility. With its super central location and accessibility from any part of town, the hotel proves to be an excellent choice for a stay in the city. Surrounded by lush greenery and situated in a calm area, guests can indulge in peace and quiet while still being in the middle of the action. Reviews rave about its great facilities and location and its proximity to the city makes it a desirable spot for exploring. However, there are mixed opinions on the location with some calling it less than ideal and far from everything. Despite this, Mestil Hotel is considered by many as the best hotel in Kampala with beautiful surroundings and top-notch amenities.

Breakfast

Guests at Mestil Hotel & Residences were pleasantly surprised by the fantastic breakfast buffet provided. From the various options available, the excellent and delicious food was well-liked and some considered it the best or most amazing breakfast they had experienced. The lunch and Sunday brunch buffets also left a lasting impression, leaving guests satisfied and looking forward to the next meal. While some considered the options for room service breakfast to be limited, the buffet itself provided a diverse range of food. Although a few wished for more variation, overall, the breakfast was highly recommended and rated as a 10/10 by some. On a Christmas Eve, a special buffet was also provided and deemed amazing by guests. While there was one comment on the breakfast being insufficient for a 5-star hotel, the majority of reviews highlighted the great service and friendly staff.

Rooms

Mestil Hotel & Residences has some truly impressive rooms, according to guest reviews. The spacious apartments and suites are a definite highlight with many guests praising the room size and neatness. The rooms are clean, modern and tastefully decorated, making for a comfortable stay. Air conditioning is a welcome addition and many guests highlight how well equipped and laid out the rooms are. Even those who were less impressed with their room noted the clean and modern style. All in all, Mestil Hotel & Residences provides a fantastic option for those seeking spacious, clean and comfortable rooms, whether you're staying for a short visit or a longer stay.

Cleanliness

Mestil Hotel & Residences is a clean and hygienic place to stay according to guest reviews. The facilities and rooms are exceptionally clean and the housekeeping staff ensures that they are kept that way. Guests appreciate the cleanliness standards maintained by the hotel and describe the property as lovey and new. The fresh and impeccable cleanliness adds to the positive experience of staying at the hotel. However, a few guests have mentioned encountering small insects in their bed or surfaces being sticky, which were not good experiences for them. Overall, Mestil Hotel & Residences is known for its clean and friendly environment, making it a great choice for a comfortable stay.

Staff

If you're looking for a hotel with exceptional staff, then Mestil Hotel & Residences is the perfect choice for you. The welcoming staff, especially Steven at reception, are incredibly friendly and always happy to help. From the receptionists to the ladies at the spa, the staff are polite, professional, efficient and kind. Elizabeth, in particular, went above and beyond when I needed medical assistance. The customer service at Mestil Hotel & Residences is excellent and the facilities and staff are outstanding. Ronny at the bar knows how I like my cocktails, Rujeri is an excellent waiter and Carol Aber does a fantastic job with housekeeping. However, it's worth noting that a few guests had negative experiences with some of the receptionists. Nonetheless, overall, the staff at Mestil Hotel & Residences are exceptional and you are guaranteed to have an amazing stay.

Spa

Mestil Hotel & Residences is a luxurious hotel with lovely facilities including an incredible health club and spa. The spa is an awesome place to relax and rejuvenate with impeccable cleanliness. Guests have enjoyed a great spa experience, describing their massage therapists as amazing, especially Stella who stood out due to her fantastic treatment approach. Many guests recommended the spa, stating that the ladies there really know how to do their job. If you're looking for a place to unwind and leave your stress behind, the spa at Mestil Hotel & Residences is definitely worth checking out.

Pool

The Mestil Hotel & Residences boasts lovely facilities, including both an indoor and outdoor pool, as well as a children's pool. While some guests noted that the water in the pool was a little on the cold side, others enjoyed the nice pool and gym amenities. The pool area does tend to get busy, so some guests had trouble finding a peaceful spot to enjoy the water and sauna. Though there were a few restrictions due to COVID-19, overall guests seemed pleased with the pool area and its offerings. However, some did mention that the pool bar could use some improvement. Additionally, there were reports of non-hotel guests using the pool, especially children, which could make the area a bit crowded at times. Despite this, many guests appreciated the stunning city views visible from the pool.

5 Star

Mestil Hotel & Residences is one of the best hotels in Kampala, according to guest reviews. The hotel's facilities and services are exceptional, superb and marvellous, making it a perfect hotel for a comfortable stay. However, some guests highlighted some small mistakes during their stay that are not acceptable for a 5-star hotel and the food quality was mediocre. Also, the breakfast was insufficient compared to other 5-star hotels and some guests expected more from the hotel. Despite these minor concerns, the hotel received overwhelmingly positive comments from guests, who described it as an exceptional, warm and fantastic hotel.

Yes, Mestil Hotel & Residences has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Mestil Hotel & Residences.

No, Mestil Hotel & Residences doesn't allow dogs.

Yes, parking facilities are available at Mestil Hotel & Residences.

Yes, Mestil Hotel & Residences has a gym.

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