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Sheraton Kampala Hotel

Kampala , Ternan Avenue (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Kampala Hotel is highly recommended for those seeking a hotel with exceptional staff who go above and beyond to ensure guests have a great stay. The staff is friendly, attentive and professional, providing proactive helpfulness and thoughtful service. Guests have raved about the brilliant and exceptional staff who make the hotel a gem. The security is also great, ensuring guests' safety and peace of mind. The food and service at F&B are excellent and the hospitality and nature are beyond expectations. Overall, the customer service is above the charts with staff proactively helping guests and attending to their needs without being asked.
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Hotel near Golf Courses

Located in central Kampala and listed among hotels near the Uganda Golf Club, providing convenient access for guests wishing to play golf.

Hotel Taking Steps Towards Sustainability

Integrating eco-friendly practices into its operations, this hotel has installed electric vehicle chargers for guests. They have also actively participated in environmental initiatives, including tree planting campaigns.

Hotel with Spa

The Sheraton Kampala Hotel has a spa that offers amenities to keep guests feeling rejuvenated. Qualified staff deliver treatments to revitalize the mind, and guests can enjoy the best massage in Kampala. The hotel also features an outdoor pool.

Romantic Hotel

A well-established 5-star hotel known for its quality and service. While a larger hotel, its luxury amenities and reputation for excellent service can provide a comfortable and enjoyable experience for couples.

Hotel with Swimming Pool

Sheraton Kampala Hotel offers a swimming pool and is well-regarded for its overall experience. It is a luxury hotel with good service.

Outdoor Pool

Business Hotel

This hotel is a premier choice for business travelers, offering state-of-the-art meeting facilities to suit different event sizes. It features multiple meeting rooms equipped with the latest audiovisual technology and high-speed internet. Professional event planning services ensure meetings run smoothly.

Hotel with Parking

The hotel provides free self-parking and valet parking on-site. It also offers extended parking and wheelchair-accessible parking, indicating a range of convenient parking services.

Accessible Hotel

This hotel offers a range of accessible features including accessible on-site parking, elevators, and accessible routes from the public entrance to common areas like the business center, fitness center, and meeting spaces. Guest room accessibility includes adjustable height hand-held shower wands, bathtub grab rails, bathtub seats, lowered electrical outlets, and roll-in showers. Service animals are also welcome.

Hotel with Gym

Sheraton Kampala Hotel offers a fitness center with modern equipment. It is located in the city center, providing convenience for guests. The hotel ensures a healthy and enjoyable stay with its fitness amenities.

5-Star Hotel

Sheraton Kampala Hotel provides a blend of modern comforts and traditional Ugandan hospitality. The hotel is known for its distinctive architecture and sweeping views of Kampala's skyline. It offers well-appointed rooms and suites designed to meet the needs of both business and leisure travelers.

Hotel with Outdoor Pool

Sheraton Kampala Hotel features an outdoor pool with sun loungers and pool umbrellas. The hotel also has a children's pool and a poolside bar. Recreational activities include an adjacent golf course and outdoor tennis courts.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Tennis Courts

Hotel for Yoga

Room Types

Club King, Club level, Guest room, Garden view, Pool access Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV, a minibar, executive lounge access, a wardrobe as well as garden views. The unit offers 1 bed.

Club Twin, Concierge level, Guest room, 2 Twin/Single Bed(s) Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV, a minibar, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.

Executive King, Larger Guest room, 1 King, Garden view The double room offers air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Executive Twin, Guest room, 2 Twin/Single Bed(s) The double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Standard King, Guest room, 1 King, Botanical Garden view The double room offers air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Standard Twin, Guest room, 2 Twin/Single Bed(s), Pool access The double room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Diplomatic Suite, Club level, 1 Bedroom Executive Suite The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

One-Bedroom Junior King Suite with Balcony - Club Lounge Access The spacious suite features 1 bedroom and 2 bathrooms with a bath and free toiletries. Guests can make meals in the fully equipped kitchenette that has a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 1 bed.

Presidential Suite - Club Lounge Access The spacious suite features 1 bedroom and 2 bathrooms with a bath and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 1 bed.

Guest Reviews

8.1

Very Good

Staff

The Sheraton Kampala Hotel is renown for its exceptional staff who go above and beyond to ensure guests have a great stay. From proactive helpfulness to thoughtful service, the staff is brilliant, exceptional and professional. Guests have raved about the friendly and attentive staff who make the hotel a gem. The security is also great, ensuring guests' safety and peace of mind. Furthermore, the food and service at F&B are excellent and the hospitality and nature are beyond expectations. Overall, the customer service is above the charts with staff proactively helping guests and attending to their needs without being asked. Highly recommended for those seeking a hotel with top-notch staff!

Yes, Sheraton Kampala Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sheraton Kampala Hotel.

No, Sheraton Kampala Hotel doesn't allow dogs.

Yes, parking facilities are available at Sheraton Kampala Hotel.

Yes, Sheraton Kampala Hotel has a gym.

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