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Summary of reviewsThe Congress Hotel Verhovina offers a serene and comfortable retreat away from the city's hustle and bustle, nestled near a tranquil forest. Many guests appreciate the peaceful surroundings and calm atmosphere, making it an ideal location for a quiet getaway, especially near Zhulyany. The hotel remains accessible via metro and highways, despite its distance from the city center, although first-time visitors might find navigation challenging due to varying navigator addresses.
Guests generally commend the cleanliness and spaciousness of the rooms, describing them as cozy and comfortable with neat, well-maintained facilities and amenities such as clean white towels, slippers, soap and available water. However, issues such as inconsistent heating, the lack of air conditioning and occasional bathroom problems like water leakage detract from the overall experience. While most rooms are cleaned well, some guests reported occasional cleanliness issues, including bugs and unpleasant smells.
The hotel's overall cleanliness is a noted positive with rooms and public areas often described as clean and tidy. However, sporadic issues such as leaking showers and a lack of amenities like shampoo and drinking water have been mentioned.
Guests frequently commend the hotel staff for their professionalism and friendliness. The receptionists, in particular, have been highlighted for their politeness, professionalism and customer-oriented approach, contributing significantly to a positive hotel experience. Despite some isolated complaints, most guests find the staff to be approachable, responsive and helpful.
Parking at Congress Hotel Verhovina is available in a closed lot, providing a secure space for vehicles, albeit at a cost of 5 UAH per hour, which sums up to about 60 UAH for a full day. While the availability of private parking is appreciated, it's important for potential guests to be aware of the additional charges and occasional mentions of less desirable elements in the parking vicinity.
In summary, Congress Hotel Verhovina offers a tranquil and comfortable retreat with commendable staff and good cleanliness standards, though some aspects, such as room heating, bathroom facilities and parking costs, may warrant attention.
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