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Summary of reviews'Osada Śnieżka koło Karpacza' is a sought-after holiday retreat set in the peaceful village of Łomnica, close to the popular tourist hubs of Karpacz and Jelenia Góra. Nestled amid stunning natural surroundings, it offers breathtaking mountain views and an escape from the hustle and bustle of city life while remaining conveniently situated near various attractions and outdoor activities such as hiking and biking trails.
The resort is celebrated for its family-friendly amenities, which include a kid's club, playgrounds, a swimming pool and a well-equipped spa, making it an ideal getaway for families with young children. Guests also appreciate the on-site restaurant, which adds to the overall convenience and comfort.
Breakfast at Osada Śnieżka receives high accolades for its variety, freshness and taste, offering a wide selection of hot and cold dishes that cater to diverse preferences, ensuring every guest finds something to enjoy. The buffet-style breakfast is plentiful and constantly replenished, making it a standout feature of guests' stays.
Dinner, while also praised for its taste and variety, faces critiques regarding its limited serving hours from 4 to 6 pm, which some guests find restrictive. Although the quality of dinners has reportedly dipped over time with some meals described as uninspired, many guests still find the overall dining experience satisfying. The on-site Albero restaurant receives mixed reviews for its Italian cuisine with feedback varying on meal quality and prices.
The spacious and modern apartments at Osada Śnieżka are another highlight, boasting large, clean interiors with well-equipped kitchens and cozy fireplaces. These accommodations generally receive positive feedback for their comfort and aesthetic appeal, although some guests note occasional housekeeping inconsistencies and the need for better maintenance in certain units.
Cleanliness of the premises varies with most guests finding the rooms and common areas clean and well-maintained. However, a portion of reviews mention lapses in cleaning standards, such as dirty bathrooms, cobwebs and unclean kitchens, indicating a need for more meticulous cleaning practices.
The staff at Osada Śnieżka are generally described as friendly, polite and helpful, contributing to the resort's welcoming atmosphere. While most interactions are positive, some guests report unfriendliness and communication issues at the reception, pointing to areas where customer service could be improved.
Wi-Fi connectivity at the resort is mixed with numerous complaints about weak, slow and unstable connections. Despite coverage throughout the property, the service often fails to meet expectations, making it a potential concern for those requiring reliable internet access.
The gym is a less impressive feature, appreciated for its availability but criticized for outdated equipment and inadequate maintenance. The gym's small size and limited functionality, particularly some broken machines, make it a less attractive option for fitness enthusiasts.
In contrast, the pool facilities are a major attraction with both indoor and outdoor pools that cater to families and individual guests alike. The pools are regularly praised for their cleanliness and enjoyable temperatures, although peak times can lead to overcrowding and limited availability of sunbeds. Issues with pool closures and noise disturbances are also noted but do not significantly detract from the overall positive experience.
Lastly, the beds at Osada Śnieżka receive favorable reviews for their comfort and size, ensuring a restful night's sleep for most guests. However, some note that the comfort level may vary depending on the apartment size and specific bedding provided.
Overall, despite some areas needing improvement, Osada Śnieżka koło Karpacza offers a memorable stay with its stunning location, excellent amenities and generally positive guest experiences, making it a preferred choice for visitors to the Karkonosze region. Show more
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Aparthotel with Gym
Osada Śnieżka koło Karpacza has a gym that is unexpectedly good, perfect for exercising and generally meeting guests' fitness needs.
Aparthotel with Indoor Pool
Osada Śnieżka koło Karpacza houses an indoor swimming pool complex and a number of saunas, offering a dedicated area for swimming and thermal relaxation.
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Parking
Accessible Aparthotel
4-Star Aparthotel
Room Types
Comfort Studio Apartment (1-2 Adults)Including a living room, this apartment features kitchenware and kitchenette. There is also a dining table for 2 persons. Cleaning is available upon request.
Deluxe One-Bedroom Apartment (2 Adults)Including a living room and a bedroom, this apartment has a cable TV, stovetop and kitchenware. Cleaning is available upon request.
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Nestled in the serene village of Łomnica, Osada Śnieżka boasts a truly picturesque location that consistently earns praise for its tranquility and stunning natural surroundings. This secluded holiday park serves as an excellent base for exploring the nearby attractions and hiking spots, including the majestic Karkonosze and Rudawy Mountains, all within a short drive. Guests particularly appreciate the peaceful ambiance that provides a welcome escape from the hustle and bustle of city life.
The location offers awe-inspiring mountain views, making it a perfect retreat for nature lovers. Despite its tranquillity, it remains conveniently situated, about 15 minutes by car from the bustling tourist hubs of Karpacz and Jelenia Góra. The proximity to these towns allows easy access to a variety of activities and amenities with trails, bike paths, local shops and a supermarket all close by.
Osada Śnieżka is not just about location; it offers great facilities for families, including a kid's club, playgrounds and a swimming pool. This makes it a perfect getaway for families with young children. For those looking to relax, the on-site SPA and restaurant add to the convenience and comfort.
Overall, while Osada Śnieżka might be a bit off the beaten path, its beautiful, quiet surroundings and excellent amenities make it a superb choice for both relaxation and adventure in the Karkonosze region.
Breakfast
Osada Śnieżka koło Karpacza receives high praise for its breakfast offerings, consistently described as delicious, varied and abundant. The breakfast is served buffet-style, featuring a wide selection of hot and cold dishes, including options tailored specifically for children. Many guests highlight that the food is constantly replenished, ensuring no one misses out on their favorite items. Popular mentions also include the overall quality and taste of the food with the breakfast described as first class, delicious and exceptionally good.
Breakfast features a wide variety of options, from scrambled eggs and sausages to fresh bread and pancakes, catering to different tastes and preferences. The buffet includes numerous choices, allowing everyone to find something they enjoy. The breakfast is often described as very diverse and fresh with many mentioning it was worth the additional cost due to the extensive and tasty offerings.
However, some guests noted minor drawbacks, such as occasional queues and a few mentions of monotonous selections over extended stays. Despite this, the general consensus remains overwhelmingly positive with many emphasizing that the breakfast experience at Osada Śnieżka enhances their stay, providing a great start to their day with a fulfilling and delightful meal.
Dinner
Nestled in the picturesque surroundings of Karpacz, Osada Śnieżka is particularly praised for its culinary offerings, especially the breakfast and dinner buffets. Guests frequently highlight the excellent and varied selection of food available during these meals, describing them as delicious, rich and full of options, catering to different tastes and ensuring everyone finds something to enjoy. The breakfast spread consistently earns commendations, considered fantastic and highly diverse, while the quality of the dinners also receives positive feedback, described as very tasty and satisfying.
However, the dinner timeframe has been a consistent point of critique. Many guests find the serving hours from 4 to 6 pm too early and restrictive, suggesting an extension to better accommodate varying schedules and preferences. Moreover, the limited time frame often leads to queues and a somewhat rushed dining experience.
Despite the general praise for taste and variety, some reviewers note a dip in the quality of meals over the years. A few guests remark that the overall quality can sometimes feel akin to cafeteria food, lacking in creativity and flair with specific mentions of uninspired or cold dishes and underwhelming canteen-like atmospheres. Vegetarian options and choices for children were also reported as limited by some guests.
The Albero restaurant within the premises receives mixed reviews; while many applaud the delicious Italian cuisine, others mention inconsistencies in meal quality and high prices.
In summary, while Osada Śnieżka excels in providing a varied and tasty dining experience, there is room for improvement in extending dining hours, maintaining consistent quality and expanding meal options to ensure a universally satisfying experience for all guests.
Rooms
Osada Śnieżka koło Karpacza offers an extensive range of spacious apartments that cater well to guests looking for comfort and ample living space. The accommodations are praised for their large size, cleanliness and modern decor. Many guests appreciate the well-equipped kitchens, cozy fireplaces and the tasteful furnishings. These elements contribute to a comfortable and pleasant stay with particular highlights including beautiful views, spacious interiors and good organization.
The apartments generally receive high marks for being clean, well-maintained and aesthetically pleasing. However, several reviews note inconsistent housekeeping standards with some units needing better cleaning and occasional refreshing or renovation. Despite these issues, the overall impression remains positive, especially due to the ample space and comfortable settings.
Amenities such as swimming pools, a kids’ club and a beautiful spa area add to the resort’s appeal, making it suitable for families and those looking to relax. Guests appreciate the location's tranquility and the presence of outdoor pools and play areas.
In summary, Osada Śnieżka is well-regarded for offering spacious, clean and comfortable apartments, equipped with modern conveniences and cozy touches like fireplaces. Despite some minor maintenance issues, guests generally enjoy their stay due to the extensive amenities and beautiful setting.
Beds
Nestled close to Karpacz, 'Osada Śnieżka koło Karpacza' offers a range of sleeping arrangements that have left a diverse range of impressions on its guests. The major highlight is the comfortable and clean bedding with many guests praising the beds for their comfort and large size. Phrases like "incredibly comfortable beds" and "super comfortable beds" were common sentiments, emphasizing the overall positive sleeping experience. Additionally, the presence of cozy sofas and pleasant bedding further enhanced the comfort levels for many visitors.
However, a few recurring issues were noted. Several guests highlighted that some mattresses and beds, particularly in smaller apartments, were worn out or too soft. The problem of beds separating at night due to the use of two single mattresses instead of one unified one was mentioned multiple times, making sleeping inconvenient for some. The condition of the sofa beds also came under scrutiny with complaints about discomfort and insufficient space, particularly for families.
In summary, while many guests found the sleeping arrangements at Osada Śnieżka to be quite comfortable and satisfactory, there were notable criticisms regarding the condition and arrangement of some beds and mattresses. The hotel seems to excel in providing a comfy sleep for many, but there is room for improvement to ensure a more uniformly comfortable experience for all guests.
Cleanliness
Osada Śnieżka koło Karpacza has garnered mixed feedback regarding its cleanliness with a noticeable divide between positive and negative experiences from guests. On the upside, many visitors praise the hotel for its overall cleanliness, describing the apartments as clean, spacious and elegantly designed. The facility itself is often noted as well-maintained and the premises clean, including the pool, Jacuzzi and spa areas. Guests find that rooms are generally clean with daily cleaning services contributing to a neat environment. Such positive remarks highlight spotless rooms, clean bathrooms and well-organized amenities.
However, there are several areas where cleanliness does not meet expectations. Some guests have reported issues with dirty bathrooms, dusty corners and stained furniture, including couches and curtains. Complaints also extend to the kitchen areas, where dirty dishes and unclean cutting boards were found. Cobwebs, ants and other bugs have been noted in some apartments, pointing to a need for more thorough cleaning. In certain instances, shared facilities like the sauna, pool area and dining venues also fell short in terms of hygiene.
While the resort appears to offer a nice environment with modern, family-friendly amenities, the inconsistent cleanliness standards suggest a need for improved and more meticulous cleaning practices to ensure an overall better experience for all guests.
Staff
Osada Śnieżka koło Karpacza has garnered a mix of feedback regarding its staff with a strong emphasis on positive interactions. Many guests have praised the hotel's environment, highlighting its child-friendly atmosphere and well-maintained amenities such as the pool and dining areas. The majority of reviews emphasize the friendliness, politeness and helpfulness of the staff, particularly noting the professionalism and dedication observed among the receptionists and restaurant personnel. Instances of positive engagement include quick responses to guest needs, courteous service and a willingness to assist with various requests.
However, some reviews revealed instances where the service fell short of expectations. There were reports of unfriendliness and indifferent attitudes, particularly at the reception, where communication sometimes posed a challenge due to language barriers. Some guests mentioned encounters with rude or unhelpful staff, especially at the front desk and during check-in procedures.
Despite these occasional negative experiences, the overall sentiment remains favorable with the majority of guests appreciating the hospitality and kindness extended during their stays. The resort continues to be recommended by many for its pleasant service, attentive staff and family-friendly atmosphere, although some areas of customer service could benefit from further improvement.
Wi-Fi
Osada Śnieżka koło Karpacza seems to have garnered mixed reviews regarding its Wi-Fi service. Numerous guests highlighted the Wi-Fi as a significant drawback, frequently describing it as weak, slow and sometimes completely unusable. Issues such as unstable connections and occasional dropouts were common and some even mentioned that the internet did not work in the evenings. Despite Wi-Fi being available throughout the resort, the speed reportedly drops considerably when multiple users are connected. On a slightly positive note, Wi-Fi does cover the entire area and is offered in every room, though it's not included in the room rate. While there were a few instances of guests enjoying fast Wi-Fi, they appear to be the exception rather than the rule. For those requiring reliable internet during their stay, this may be a point of concern.
Gym
The gym at Osada Śnieżka koło Karpacza receives mixed reviews from guests. On the positive side, it is well-liked for having consistent availability and for offering basic fitness equipment, such as treadmills, a bicycle and a butterfly trainer. Additionally, it is appreciated for being part of a larger fitness and recreational package that includes a sauna center and pool, both of which are highly praised. The gym, along with facilities like the kids' club and sports hall, adds to the variety of activities available at the resort.
However, the gym itself is often criticized for being small and outdated with several machines in poor condition or entirely broken. Guests have noted that the equipment is not comprehensive, catering more to light workouts with weights seemingly designed for women and the overall state of maintenance being subpar. Multiple reviews highlight that more equipment was non-functional than operational and some describe it as practically unusable and in dire need of modernization.
In summary, while the presence of a gym and additional fitness amenities is appreciated at Osada Śnieżka, the quality and upkeep of the gym equipment leave much to be desired, making it a less appealing feature for serious fitness enthusiasts.
Pool
'Osada Śnieżka koło Karpacza' offers an extensive pool area that many guests find appealing and well-maintained. The resort features a variety of pools, including indoor and outdoor options, which cater both to children and adults. The indoor pool is often mentioned as a significant advantage, providing an excellent facility especially during bad weather. The presence of additional amenities such as jacuzzis, saunas and a children's playhouse further enhances the experience, making it a suitable choice for families.
Guests appreciate the clean and well-kept state of the pools, which are regularly noted for their cleanliness and the warm water in several areas, specifically in the spas and jacuzzis. The pools attract positive feedback for their enjoyable temperatures, though some reviewers mention that certain pools can be quite cold.
Despite the positive remarks, there are some concerns about overcrowding, particularly during peak times, which can make the pool areas feel cramped. Additionally, the changing rooms are reportedly small and can become crowded as well.
On the downside, some guests have experienced issues with pool closures, cold water and limited availability of sunbeds. There have also been mentions of the pool area requiring renovation and occasional noise disruptions.
Overall, the pool facilities at 'Osada Śnieżka koło Karpacza' are seen as a big plus with a variety of options ensuring plenty of fun and relaxation for both adults and children, although it can get very busy during the high season.
Accessible
Osada Śnieżka koło Karpacza offers a mixed experience in terms of accessibility for guests with disabilities. On the positive side, the atmosphere is welcoming and family-oriented, making it perfect for families with children and seniors. The high level of facilities is outstanding; the apartments are spacious, clean and warm with adjustable heaters. Guests have noted excellent organization and good communication concerning the gym, pool, restaurants and spa. There are also plenty of parking spaces and the central location is ideal for accessible trips and numerous destinations nearby.
However, significant drawbacks exist regarding accessibility. The facility is not fully wheelchair-friendly with many reviews noting an absence of ramps, elevators or handrails on steps. Some guests have found the lack of accessible entrances and clear signage inconvenient, particularly for those using strollers or facing mobility issues. The apartments are reported to be large and clean but challenging to reach without an elevator or ramp. The communication of the staff can also be problematic, as some only partially speak English or German.
While the property excels in cleanliness and family suitability, future visitors with specific accessibility needs should take these considerations into account.
Indoor Pool
Osada Śnieżka koło Karpacza boasts a range of leisure facilities, among which the indoor swimming pool stands out as a key highlight for many guests. The pool area is highly praised for being well-organized, clean and well-maintained. Families will find it particularly appealing, as the indoor pool includes a children's area with a small slide and heated water, making it kid-friendly. The availability of additional amenities such as saunas, hot tubs and a gym further enhances the appeal of the pool area.
Despite the positive feedback, a few guests noted that the indoor pool can become crowded and its size might not accommodate all visitors comfortably. Some reviews mentioned the lifeguard's inattentiveness, which could be a concern for parents with young children. However, the overall consensus is that the indoor pool, along with the accompanying amenities, provides a pleasant and enjoyable experience.
For adults, the indoor pool becomes a more serene retreat in the evening, designated exclusively for adult use after 8 PM. This allows for a more relaxed atmosphere, complementing the high standard of the spa and sauna areas.
Overall, the indoor swimming pool at Osada Śnieżka koło Karpacza is noted as a significant plus, making the resort a suitable choice for both families and individuals seeking leisure and relaxation.
Dog Friendly
Osada Śnieżka koło Karpacza emerges as an ideal destination for travelers accompanied by their four-legged friends. The hotel proudly maintains a dog-friendly environment, ensuring pets are as welcome and comfortable as their owners. Guests repeatedly note the area's natural appeal with numerous walking trails and ample walking areas catering specifically to pets. This makes it an excellent choice for family trips that include furry companions. The facility offers comfortable and well-equipped apartments conducive to stays with dogs and there are even separate houses designated for pets.
Many reviews highlight the thoughtful extras provided for pets, such as surprises upon arrival, contributing to a warm and welcoming experience. Additionally, the availability of a Dog Guide walking routes underscores the hotel's commitment to accommodating pets.
Despite the high marks for dog-friendliness, there are recurring mentions of a daily pet fee, which some guests consider excessive. Another point of critique is the policy preventing dogs from entering the restaurant, which some guests found inconvenient, especially considering the extra charge for pets. Moreover, a few reviews pointed out the lack of designated dog walking areas within the park itself, which could be improved to fully meet the needs of guests traveling with dogs.
Overall, Osada Śnieżka koło Karpacza is highly recommended for those looking to enjoy a relaxing vacation with their pets, offering a generally welcoming and pleasant stay for both pets and their owners.
Yes, Osada Śnieżka koło Karpacza has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Osada Śnieżka koło Karpacza.
Yes, Osada Śnieżka koło Karpacza welcomes dogs.
Yes, parking facilities are available at Osada Śnieżka koło Karpacza.