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Summary of reviewsWyndham Garden Kassel offers a strategically advantageous location, particularly appealing to travelers in transit and business trips. Situated near the A7 motorway, it provides easy access while maintaining a relatively quiet environment. The proximity to public transport, dining options, shops and supermarkets adds to its convenience. The hotel features ample parking, though it comes with a fee. The location thus caters well to a diverse range of travelers including families and business visitors.
Breakfast at Wyndham Garden Kassel stands out with high praise for its variety and quality. Catering to diverse dietary needs, the extensive and delicious buffet, along with friendly and well-organized staff, enhances the overall breakfast experience, though some guests find the price a bit steep. Dinner experiences vary with many guests enjoying the tasty dishes and well-maintained restaurant ambiance. However, limited menu options and occasional early closures detract from the in-house dining experience, though nearby dining establishments generally meet guests' needs.
Rooms at the hotel receive mixed reviews. Many appreciate the spacious and comfortable rooms, despite some outdated decor and inconsistent maintenance. The overall cleanliness is praised, although issues like unpleasant odors, dirty carpets and dated furnishings are noted. Noise from traffic and discrepancies between online pictures and room reality are also mentioned. On the positive side, the staff's friendliness and helpfulness significantly contribute to a pleasant stay.
The hotel's cleanliness receives a mix of commendation and critique. While rooms are praised for their tidiness, public areas like hallways and the fitness center often fall short with complaints about dirty carpets and bathrooms needing renovation. Though the hotel is functional and clean overall, there is room for improvement.
Staff at Wyndham Garden Kassel consistently receive high marks for their friendliness and professionalism. From reception to housekeeping, the team’s efficient and welcoming service leaves a positive impact on guests. The overall atmosphere is enhanced by their dedication and courteous demeanor.
WiFi connectivity at the hotel is generally good with many guests praising its reliability. However, some experience inconsistency, particularly on the ground floor and mention issues like slow speeds and limited device connections. Improvements in this area could benefit guests needing reliable internet for business.
The gym facilities are basic with occasional cleanliness issues, but additional amenities like the pool and sauna are appreciated. The availability and condition of the fitness room could improve, as some guests were disappointed by closures and maintenance problems.
Parking is accessible with ample, secure spaces available for a fee. Guests have the option of using free parking areas in nearby residential zones. Electric vehicle charging stations are present but feedback on their availability and reliability is mixed. This is a notable amenity for eco-conscious travelers but requires more consistent maintenance.
For families, the hotel offers a child- and pet-friendly environment, including spacious family rooms. However, certain aspects like narrow beds and noise disruptions need attention. Nonetheless, the overall atmosphere and custom offerings make it a good choice for families.
Beds are generally comfortable, receiving high praise for their supportiveness and the quality of mattresses and pillows. While a few guests find them either too hard or too soft, the consensus leans toward a restful sleeping experience.
In summary, Wyndham Garden Kassel is well-regarded for its convenient location, excellent breakfast, friendly staff and comfortable beds. However, room updates, improved cleanliness in public areas and more reliable amenities could further enhance the guest experience. Show more
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Hotel Taking Steps Towards Sustainability
Wyndham Garden Kassel has implemented several sustainable practices, including reinvesting profits in sustainability initiatives, utilizing LED lighting, sourcing locally-produced and organic food, and providing biodegradable alternatives. The hotel also has comprehensive policies for waste reduction and recycling, uses double-glazed windows, and avoids single-use plastic bottles, stirrers, and straws.
Family Friendly Hotel
This hotel offers comfortable accommodations and is known for being family-friendly. It provides a relaxing environment for both parents and children.
Dog Friendly Hotel
This hotel is pet-friendly, providing a comfortable environment for guests traveling with animals. Additional amenities may be available to enhance the stay.
Business Hotel
The Wyndham Garden Kassel features 10 meeting rooms with a maximum conference capacity of 100 and a maximum banquet capacity of 150. It offers on-site parking, easy access to the motorway and airport, and on-site restaurant and bars. The hotel provides meeting support with audio/visual equipment, banquet facilities, and catering services.
Hotel with Parking
The hotel offers 150 on-site parking spaces, providing ample capacity for guests. It includes 3 charging stations for electric vehicles, dedicated parking for women, and marked disabled parking, demonstrating comprehensive facilities.
EV charging stations
Hotel with Gym
The hotel includes a complimentary fitness center equipped with modern machines. It also offers access to picturesque hiking trails for outdoor activities.
Hotel with EV Charging Stations
This hotel features 3 EV charging stations and 150 on-site parking spaces. It's conveniently located near the motorway, offering easy access to both the city center and surrounding areas.
Room Types
Standard RoomIncludes cable TV, telephone, trouser press and a private bathroom.
Business Double RoomIncludes cable TV, and a private bathroom.
Bright room located on upper floor. Includes free toiletries and free mineral water.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a seating area, a wardrobe, heating, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
Deluxe RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.
Guest Reviews
6.9
Rated
Location
Wyndham Garden Kassel enjoys a strategically advantageous location, particularly appreciated by travelers in transit. The hotel is situated close to the A7 motorway, making it easily accessible and perfect for a quick stopover or an overnight stay when traveling through Germany. Despite its proximity to the highway, many guests find the area to be relatively quiet, ensuring a restful night. The hotel's location is also beneficial for business trips, offering convenient transportation links and proximity to industrial areas. Additionally, there are various dining options, shops and supermarkets nearby, which add to the convenience of the location.
The connection to public transport is reported as very good, though it might require a bit more effort during weekends. For those heading to the city center, it’s a short drive or bus ride away. The hotel also boasts a large parking area, making it easy for guests traveling by car. Overall, while the setting might be more tailored to business travelers and those passing through, the convenient highway access and nearby amenities make Wyndham Garden Kassel a solid choice for a variety of travelers.
Breakfast
Wyndham Garden Kassel receives numerous commendations for its breakfast offerings from guests. Many reviews highlight the extensive variety and quality available at the breakfast buffet, which caters to diverse dietary needs including gluten-free and lactose-free options. The selection is consistently described as plentiful and well-sorted with many guests praising the rich and delicious spread. Specialty items like regional spreads, self-baked bread and freshly prepared fried eggs on request add a nice touch. A multitude of positive adjectives like fantastic, excellent and outstanding frequently appear in these reviews, emphasizing the overall satisfaction with the morning meal.
Friendly and well-organized staff contribute positively to the breakfast experience, ensuring that everything is replenished timely and the dining area remains clean and neat. The breakfast room itself receives favorable remarks for its ambiance, adding to the pleasant dining experience. Despite some reviewers noting that the breakfast price might seem a bit steep, the general consensus points towards a satisfying and enjoyable start to the day at this hotel.
Dinner
Dining experiences at Wyndham Garden Kassel varied among guests, but there were notable highlights. Many guests praised the dinner as good and enjoyable with particular commendations for tasty dishes like Caesar salad and real chicken nuggets for children. The restaurant was well-maintained and new-looking, offering a pleasant surprise with its quality.
The food was generally well-received with some guests noting plentiful and varied offerings, especially at the buffet. Friendly staff added to the positive dining ambiance. However, there were mentions of limited menu options that were described as sufficient but could benefit from more diversity.
Despite the positives, there were several issues. The restaurant occasionally closed early or was not open for dinner, limiting in-house dining options. Some guests encountered a lack of available items later in the evening and found the portions inconsistent. Noise from children and other families, as well as the presence of old furniture, detracted from the dining experience for some.
When the in-house restaurant was not an option, guests appreciated the easy access to nearby dining establishments like Café del Sol and Café-Restaurant SOLE, which generally met their needs with good food and a pleasant atmosphere. Overall, while the Wyndham Garden Kassel's dining offerings have their high points, improvements in consistency and availability could enhance the guest experience further.
Rooms
Wyndham Garden Kassel has received varied reviews, yet many guests appreciated the spaciousness and comfort of the rooms. The rooms are described as large, clean and equipped with comfortable beds, providing ample space even for families traveling with children. Despite some concerns about outdated decor and furnishings, many visitors found the rooms to be functional and adequately equipped.
Guests noted that some rooms have been renovated, presenting a more modern and pleasant atmosphere, while others still retain an old-fashioned feel. Cleanliness is generally praised, though there were occasional issues with room maintenance and hygiene. The facilities are basic but sufficient for a comfortable stay with some rooms missing certain amenities like water kettles.
Noise was a common complaint, especially for rooms facing the street, which can be quite loud due to traffic. Some guests also pointed out that the pictures provided online did not always match the reality with rooms appearing more worn and outdated in person.
Despite these issues, the overall size and comfort of the rooms were highlighted as positive aspects. The hotel's convenient location and accommodating staff also contributed to a generally pleasant experience. The friendly and helpful staff, combined with a good breakfast, added to the overall appeal for many guests.
Beds
When staying at Wyndham Garden Kassel, guests can look forward to a generally positive experience when it comes to their beds. The feedback highlights a consistent theme of comfort with many describing the beds as comfortable, large and perfect for a restful night. The twin rooms offer double and comfortable twin beds and guests frequently appreciate the wide and clean mattresses available.
A significant number of reviews noted the comfort of the mattresses with phrases like "good mattresses" and "the best mattress in a long time" standing out. For those who enjoy soft yet supportive beds, many found the beds to be "very comfortable" with the pillows also receiving a nod of approval.
However, the reviews are not without some caveats. A few guests found the beds either too soft or too hard for their liking and there were occasional mentions of beds being narrow or too small for families. Despite these few negative points, the overall sentiment leans heavily towards the positive, making Wyndham Garden Kassel a solid choice for those prioritizing bed comfort during their stay.
Cleanliness
Wyndham Garden Kassel offers a mixed experience regarding cleanliness. The hotel's rooms are often praised for being clean, tidy, spacious and comfortable with many guests appreciating the clean sheets and well-maintained facilities. The friendly staff and helpful housekeeping contribute positively to the hotel's atmosphere.
However, several aspects detract from the overall impression. Common complaints include the outdated furnishings and worn-out equipment. Many guests noted unpleasant odors in the lobby, dirty carpets and stained upholstery. Bathrooms frequently receive criticism for needing renovation with issues like moldy grout, broken tiles and limescale buildup.
The public areas, including hallways and the fitness center, have been described as dirty with some mentioning vomit and other unpleasant stains on the carpets. Despite these issues, some guests still found the hotel to be of good value and appreciated its convenient location near the highway. While the hotel shows signs of age and wear, it remains functional and generally clean, though there is significant room for improvement in maintaining higher standards of cleanliness throughout the property.
Staff
The Wyndham Garden Kassel appears to shine when it comes to the hospitality of its staff, receiving praise for their friendliness and helpfulness. Guests steadily noted the professional and courteous approach of the employees, from the front desk to the housekeeping team. The reception staff were frequently highlighted for their pleasant demeanor and efficiency, providing an inviting first impression. Many reviews mentioned the attentive and accommodating nature of the team, which extends to those in the breakfast area, ensuring a positive start to the day for guests.
Despite a few mentions of overwhelmed or indifferent staff, the predominant sentiment is one of warmth and commitment. Numerous guests appreciated the staff's efforts to go above and beyond, sometimes even describing the reception and service as excellent. The willingness to help and the pleasant interactions were recurrent themes, making a significant impact on visitor experiences.
Overall, the reviews suggest that the staff at Wyndham Garden Kassel consistently contribute to a welcoming and supportive atmosphere, enhancing the overall guest experience with their friendly and efficient service.
Wi-Fi
Wyndham Garden Kassel offers varying experiences when it comes to WiFi connectivity. Guests often praise the good WiFi and stable WLAN with some noting that the WiFi worked well and was fast, making it easy to stay connected for basic tasks like email processing. Free WiFi is available, which many appreciate as an added convenience.
However, the hotel does face criticism for inconsistent internet quality with some guests mentioning slow or non-existent WiFi, particularly in rooms on the ground floor. Issues like an expired security certificate and limitations on the number of devices that can be connected at once have been noted. Overall, while many guests find the WiFi satisfactory, others suggest there is room for improvement, especially for those needing reliable internet for business purposes.
Gym
The gym facilities at Wyndham Garden Kassel have received varied feedback from guests. Many found the fitness room to be quite small and basic, describing it as lacking in serious equipment. Some reviews mentioned unpleasant experiences such as a strong paint smell and cleanliness issues, which made it difficult to use. Additionally, there were comments about the gym occasionally being closed due to various reasons, including health regulations.
Despite these concerns, some guests noted the availability of a fitness room alongside other amenities like a pool and sauna, which were appreciated when accessible. Another positive remark highlighted the complimentary use of the sauna and pool, suggesting that these facilities were appreciated whenever they were open. Overall, while the fitness amenities at Wyndham Garden Kassel seem to have potential, their availability and condition might not always meet guests' expectations.
Parking
Wyndham Garden Kassel offers ample parking options for its guests, including a large, well-lit parking lot right in front of the hotel. Visitors have found the parking facilities to be convenient and secure with plenty of spaces available. For electric car owners, there is a charger on-site.
However, guests should be aware that parking is not free. The fees range from €5 to €8 per day, depending on the type of spot selected. While some guests found these rates to be reasonable, others felt that the parking cost was too high. There are free parking areas available in the nearby residential zones for those who prefer not to pay the hotel’s parking fees.
Overall, parking at the Wyndham Garden Kassel is accessible and provides a variety of options to suit different needs, though the additional cost is something to consider.
EV charging stations
The Wyndham Garden Kassel features convenient electric vehicle charging stations, which many guests found to be a significant advantage, contributing positively to their decision to stay at the hotel again. There are multiple charging options available and some guests appreciated that the stations worked effectively, describing it as a big plus. However, feedback was mixed with some guests noting a lack of useful charging plugs or no availability of car chargers at all. A recurring issue was the inconsistency between the hotel's claims and the actual availability of EV charging, indicating that while the infrastructure is present, it may not always be reliable or well-maintained. Despite these occasional shortcomings, the presence of EV charging stations remains a notable amenity for eco-conscious travelers.
Family
Wyndham Garden Kassel generally receives positive feedback for being a child- and pet-friendly hotel, making it a suitable option for families traveling with children and pets. Many guests appreciated the hospitable environment tailored for families, particularly highlighting the availability of family rooms, even for larger groups or parties of five. The hotel’s buffet also garnered praise for catering well to both adults and children.
However, some aspects of the hotel’s suitability for families could use improvement. For instance, family rooms featured narrow beds that guests found insufficient for two people with some rooms containing two single queen beds instead of double beds. There were also a few instances where guests experienced disruptions that affected their children's sleep, such as car noise and late-night phone calls from the reception.
Overall, while Wyndham Garden Kassel is widely recognized for its child- and pet-friendly atmosphere and consistency in catering to families, there are still areas, particularly related to room comfort and noise levels, that may need attention to enhance the family experience.
Business
Wyndham Garden Kassel is noted to be particularly suitable for business travelers due to its location and amenities. The hotel's proximity to business destinations makes it a convenient choice for those attending trade fairs or business meetings. Although the cleanliness of the rooms received some criticism with some guests noting them as inappropriate, there were positive remarks about the new and clean business rooms.
For business purposes, the facilities are found to be useful and generate the necessary business invoices efficiently. The business center facilities were mentioned as adequate, contributing to an overall business-focused environment. However, it's worth noting that the hotel's appearance has been described as worn out and lacking style, affecting the perception of some guests.
The beds were highlighted as comfortable, which is beneficial for business travelers needing a good night's rest. Despite some issues with unreliable wifi and the absence of small fridges in the rooms, the hotel’s location remains ideal and offers better value for business travelers compared to tourists.
The overall business experience at Wyndham Garden Kassel is shaped by its practical location and businesslike atmosphere, though the physical state and management of the hotel have room for improvement.
Dog Friendly
Wyndham Garden Kassel stands out for its dog-friendly atmosphere, making it an excellent choice for those traveling with their furry companions. Pets are warmly welcomed and the hotel's flexibility regarding pet-friendly policies adds to the convenience. Dogs are allowed in the rooms and the ease with which they can settle in suggests a comfortable environment for both pets and their owners. The hotel's location also scores points for those with dogs, offering good accessibility for walks and outdoor activities.
However, there was a reported misunderstanding regarding restaurant access for dogs, so it's advisable to check the latest policies directly with the hotel. Despite this, the overall pet-accepting and dog-friendly nature of Wyndham Garden Kassel ensures a pleasant stay for canine-inclusive travel, balancing convenience and comfort effectively.
No, Wyndham Garden Kassel doesn't have any pool.
No, a spa isn't available at Wyndham Garden Kassel.
Yes, Wyndham Garden Kassel welcomes dogs.
Yes, parking facilities are available at Wyndham Garden Kassel.