7,258,491 hotelsin 60 categories
Hotels with Spa, Taking Steps Towards Sustainability in Kazakhstan
39 HOTELS IN KAZAKHSTANRanking can be influenced by the commissions we receive.
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+2
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Summary of reviews
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
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Spa
Sustainability Journey
Luxury
$
Info
Summary of reviews
The Hilton Astana is a top choice for travelers seeking convenience and accessibility with a prime location in the heart of the city. Guests rave about the stunning views of the EXPO from their rooms and the comfortable beds with USB connections. The breakfast receives high praise for its diverse and extensive selection of food choices with many calling it delicious and amazing. The hotel's dining options are also well-liked with exceptional service and delicious food. The rooms are beautiful, spacious and comfortable with modern design and high-quality furnishings. The staff are friendly, attentive and helpful with the spa center receiving high marks for its diverse services. The hotel is a great choice for business travelers with its loyalty program providing discounts and ideal location. The Hilton Astana is a luxurious and stylish stay with amenities up to 5-star standards and the modern decor sure to impress. Overall, the Hilton Astana provides a clean, quiet and comfortable stay in a beautiful location with high-level service.
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Spa
Sustainability Journey
Luxury
$
+3
Info
Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Categories
Spa
Sustainability Journey
Pool
Heated Pool
Indoor Pool
$
+3
Info
Summary of reviews
Mercure Almaty City Center is a highly recommended hotel celebrated for its advantageous central location in Almaty. Its prime positioning allows guests easy access to the city's vibrant attractions, including bustling streets, serene parks, and a variety of dining and shopping experiences. The hotel is noted for its beautiful boutique setting, comprehensive amenities like a great spa, and spacious, well-maintained rooms decorated with Kazakh ornaments that add a charming touch. The cleanliness of the hotel is often mentioned positively, alongside helpful and proficient English-speaking staff who enhance the quality of the stay.
Guests frequently commend the delicious and varied breakfast spread, which offers an extensive buffet that caters to diverse tastes at a reasonable price. The rooms are spacious, impeccably clean, and well-appointed with essentials, contributing to a comfortable and pleasurable accommodation experience. The magnificent views of the snow-capped mountains from higher floors further enhance guests' stays. The hotel's staff is recognized for their warmth and attentiveness, with special mentions for specific team members who provide excellent service.
The spa is especially praised for its luxurious and comprehensive facilities, including saunas and hammams, and for its spectacular panoramic views of the city. The comfortable beds also contribute significantly to guests' satisfaction, often being described as exceptionally comfortable and royal. All these factors combined make Mercure Almaty City Center an ideal choice for travelers seeking relaxation and an immersive local experience in a modern, welcoming environment.
Guests frequently commend the delicious and varied breakfast spread, which offers an extensive buffet that caters to diverse tastes at a reasonable price. The rooms are spacious, impeccably clean, and well-appointed with essentials, contributing to a comfortable and pleasurable accommodation experience. The magnificent views of the snow-capped mountains from higher floors further enhance guests' stays. The hotel's staff is recognized for their warmth and attentiveness, with special mentions for specific team members who provide excellent service.
The spa is especially praised for its luxurious and comprehensive facilities, including saunas and hammams, and for its spectacular panoramic views of the city. The comfortable beds also contribute significantly to guests' satisfaction, often being described as exceptionally comfortable and royal. All these factors combined make Mercure Almaty City Center an ideal choice for travelers seeking relaxation and an immersive local experience in a modern, welcoming environment.
Categories
Spa
Sustainability Journey
Golf
$
+1
Info
Summary of reviews
The Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
Categories
Spa
Sustainability Journey
Honeymoon
$
+7
Info
Summary of reviews
SULTAN PLAZA Borovoe offers an exceptional getaway experience, nestled in a serene pine forest. The prime location provides a tranquil retreat with convenient access to nature and nearby attractions, such as the lake and the village of Borovoe. Guests enjoy the peaceful forest environment and the charming, well-maintained grounds of the hotel.
The hotel's culinary offerings receive high praise, particularly the breakfast, which boasts a delicious and varied buffet. Lunch and dinner options also maintain a high standard, providing a delightful dining experience. Despite occasional service delays and price concerns, the restaurant's diverse and flavorful options are well-regarded.
The rooms are spacious, clean and comfortable, creating a cozy atmosphere perfect for relaxation. Many guests appreciate the new furniture, modern amenities and beautiful views. Housekeeping consistently maintains pristine standards, ensuring tidy and inviting accommodations.
Cleanliness extends throughout the hotel with spotless rooms and well-kept public areas contributing to a clean, quiet and beautiful ambiance. The immaculate condition of the facilities, including the pool, is frequently highlighted.
Staff at SULTAN PLAZA Borovoe are professional, friendly and attentive. The excellent service provided by the team, from reception to housekeeping to restaurant personnel, significantly enhances the guest experience.
The hotel's spa and fitness center offer high-quality amenities, including a Finnish sauna, hammam, pool and well-equipped gym. Guests enjoy the relaxing atmosphere and various massage options available, despite the additional fees for some services.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting atmosphere. While there are minor concerns about the children's pool, the overall leisure experience is highly positive.
Parking options are convenient and secure, adding to the overall ease for guests traveling by car or motorcycle. Families find SULTAN PLAZA Borovoe an ideal destination with family-friendly amenities like spacious rooms, a playground and a good swimming pool contributing to a pleasant stay.
The beds are particularly comfortable, featuring high-quality, clean bedding that ensures a restful sleep. The soft yet supportive mattresses and top-notch pillows and blankets enhance the overall comfort.
SULTAN PLAZA Borovoe lives up to its four-star rating, offering excellent value for money. While there are occasional minor concerns, the overall experience meets and often exceeds guests' expectations, making it a favored choice for a relaxing and enjoyable stay.
The hotel's culinary offerings receive high praise, particularly the breakfast, which boasts a delicious and varied buffet. Lunch and dinner options also maintain a high standard, providing a delightful dining experience. Despite occasional service delays and price concerns, the restaurant's diverse and flavorful options are well-regarded.
The rooms are spacious, clean and comfortable, creating a cozy atmosphere perfect for relaxation. Many guests appreciate the new furniture, modern amenities and beautiful views. Housekeeping consistently maintains pristine standards, ensuring tidy and inviting accommodations.
Cleanliness extends throughout the hotel with spotless rooms and well-kept public areas contributing to a clean, quiet and beautiful ambiance. The immaculate condition of the facilities, including the pool, is frequently highlighted.
Staff at SULTAN PLAZA Borovoe are professional, friendly and attentive. The excellent service provided by the team, from reception to housekeeping to restaurant personnel, significantly enhances the guest experience.
The hotel's spa and fitness center offer high-quality amenities, including a Finnish sauna, hammam, pool and well-equipped gym. Guests enjoy the relaxing atmosphere and various massage options available, despite the additional fees for some services.
The indoor swimming pool is a standout feature, praised for its cleanliness and inviting atmosphere. While there are minor concerns about the children's pool, the overall leisure experience is highly positive.
Parking options are convenient and secure, adding to the overall ease for guests traveling by car or motorcycle. Families find SULTAN PLAZA Borovoe an ideal destination with family-friendly amenities like spacious rooms, a playground and a good swimming pool contributing to a pleasant stay.
The beds are particularly comfortable, featuring high-quality, clean bedding that ensures a restful sleep. The soft yet supportive mattresses and top-notch pillows and blankets enhance the overall comfort.
SULTAN PLAZA Borovoe lives up to its four-star rating, offering excellent value for money. While there are occasional minor concerns, the overall experience meets and often exceeds guests' expectations, making it a favored choice for a relaxing and enjoyable stay.
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Spa
Sustainability Journey
Family
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Info
Summary of reviews
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
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Spa
Sustainability Journey
Luxury
$
+1
Info
Summary of reviews
KARAVANSARAY Turkistan Hotel - Free FLYING THEATRE Entrance is celebrated for its central location in Turkistan with guests praising its proximity to key attractions, shops and restaurants. The strategic positioning near the Mausoleum of Khodja Ahmed Yasawi and the Caravanserai Center adds to its allure, offering beautiful views and a vibrant surrounding area.
The breakfast offerings have received mixed reviews. Many guests laud the hearty and varied options including fruits, vegetables, pastries and made-to-order omelettes. However, some feel that the selection could be more extensive and improved to match a five-star standard.
Dinner at the hotel's restaurant is generally praised for its delicious and diverse cuisine, particularly the local dishes. The service, provided both in-room and at the restaurant, is appreciated, although some guests have noted slow service and high prices.
Rooms at the KARAVANSARAY Turkistan Hotel are highly praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the elegant furnishings, comfortable beds, heated bathroom floors and stunning views from their balconies. Though there are occasional housekeeping issues, they do not significantly detract from the positive feedback.
Cleanliness is a strong point with the hotel frequently highlighted for its immaculate condition. The daily cleaning services and well-maintained environment contribute significantly to guest satisfaction.
The staff are consistently praised for their politeness, friendliness and attentiveness. Exceptional service is noted across various departments with particular mention of individuals who go above and beyond to enhance the guest experience.
The Wi-Fi service receives positive feedback for its good coverage and reliability, though there are occasional mentions of weak signals in certain areas.
The spa facilities are highly regarded for their luxury, cleanliness and array of services including Turkish baths, saunas and steam rooms. The inclusion of spa access in the accommodation price adds great value, despite some minor complaints about procedure availability and pricing.
The gym, while primarily equipped for strength training, is praised for its quality and cleanliness. However, the absence of a swimming pool is a notable downside with many guests expressing the desire for its inclusion to enhance the five-star experience.
Parking facilities are convenient and well-received, enhanced by the use of electric vehicles operated by helpful staff.
The hotel is highly recommended for families, offering spacious rooms, family-oriented amenities and complimentary entertainment such as the Altyn Samuryk Flying Theater and the Horse Show. The welcoming atmosphere and attentive staff contribute to a pleasant family stay.
Beds are frequently praised for their comfort with many guests appreciating the high-quality linens and the softness of the mattresses and pillows, ensuring a restful sleep environment.
In summary, KARAVANSARAY Turkistan Hotel delivers a luxurious and comfortable experience with notable strengths in location, staff service, cleanliness and room quality. While there are minor areas for improvement, the hotel consistently meets high expectations typical of a five-star establishment.
The breakfast offerings have received mixed reviews. Many guests laud the hearty and varied options including fruits, vegetables, pastries and made-to-order omelettes. However, some feel that the selection could be more extensive and improved to match a five-star standard.
Dinner at the hotel's restaurant is generally praised for its delicious and diverse cuisine, particularly the local dishes. The service, provided both in-room and at the restaurant, is appreciated, although some guests have noted slow service and high prices.
Rooms at the KARAVANSARAY Turkistan Hotel are highly praised for their spaciousness, cleanliness and modern amenities. Guests enjoy the elegant furnishings, comfortable beds, heated bathroom floors and stunning views from their balconies. Though there are occasional housekeeping issues, they do not significantly detract from the positive feedback.
Cleanliness is a strong point with the hotel frequently highlighted for its immaculate condition. The daily cleaning services and well-maintained environment contribute significantly to guest satisfaction.
The staff are consistently praised for their politeness, friendliness and attentiveness. Exceptional service is noted across various departments with particular mention of individuals who go above and beyond to enhance the guest experience.
The Wi-Fi service receives positive feedback for its good coverage and reliability, though there are occasional mentions of weak signals in certain areas.
The spa facilities are highly regarded for their luxury, cleanliness and array of services including Turkish baths, saunas and steam rooms. The inclusion of spa access in the accommodation price adds great value, despite some minor complaints about procedure availability and pricing.
The gym, while primarily equipped for strength training, is praised for its quality and cleanliness. However, the absence of a swimming pool is a notable downside with many guests expressing the desire for its inclusion to enhance the five-star experience.
Parking facilities are convenient and well-received, enhanced by the use of electric vehicles operated by helpful staff.
The hotel is highly recommended for families, offering spacious rooms, family-oriented amenities and complimentary entertainment such as the Altyn Samuryk Flying Theater and the Horse Show. The welcoming atmosphere and attentive staff contribute to a pleasant family stay.
Beds are frequently praised for their comfort with many guests appreciating the high-quality linens and the softness of the mattresses and pillows, ensuring a restful sleep environment.
In summary, KARAVANSARAY Turkistan Hotel delivers a luxurious and comfortable experience with notable strengths in location, staff service, cleanliness and room quality. While there are minor areas for improvement, the hotel consistently meets high expectations typical of a five-star establishment.
Categories
Spa
Sustainability Journey
Luxury
$
+6
Info
Summary of reviews
Ramada by Wyndham Turkistan is widely praised for its convenient and strategic location, placing guests near numerous amenities, a shopping center and a beautiful area featuring fountains, all contributing to an overall positive experience. The hotel's central position, just 20 minutes from the airport, further enhances its appeal for both business and recreational travelers.
Despite some mixed reviews regarding breakfast, notably its variety and freshness, the hotel's other features significantly contribute to a pleasant stay. The rooms stand out for their cleanliness, modern design and comfort, equipped with luxurious amenities including high mattresses, snow-white linens, panoramic windows and well-appointed bathrooms. Some guests noted minor issues, such as room fixtures and housekeeping inconsistencies, but the majority appreciated the newness and design of the accommodations.
Cleanliness is a strong point for Ramada by Wyndham Turkistan with most guests describing the rooms and common areas as clean, cozy and well-maintained. The hotel's overall hygiene seems to create a welcoming atmosphere, despite occasional housekeeping lapses.
The staff at the hotel generally receive high marks for their friendliness, efficiency and responsiveness. Special mentions of exceptional service by specific staff members add to the positive guest experience. While there are a few comments about the need for better training and professionalism, particularly in breakfast services, the overall impression is one of attentive and helpful personnel.
The free Wi-Fi service presents a mixed picture with some guests experiencing reliable connectivity while others face problems with weak or non-existent signals in their rooms.
The spa facilities at the hotel receive frequent praise with guests enjoying the clean, well-maintained swimming pool, saunas and massages. Issues like ventilation and chlorine usage are noted but do not overshadow the general appreciation for the relaxing and rejuvenating spa experience included in the room price.
The swimming pool also garners positive feedback for its warmth and proper swimming conditions, although some guests encountered cold water or unavailability at times. Celebratory events at the pool, despite minor inconveniences like ants and unreliable steam rooms, add to its allure.
Lastly, the beds at Ramada by Wyndham Turkistan are highlighted for their comfort and modern design. Large, high mattresses with snow-white linens and a variety of pillows ensure a restful sleep, making a strong impression on guests.
In summary, Ramada by Wyndham Turkistan excels in location, room comfort, cleanliness and staff service with additional positive experiences in the spa and pool facilities. Issues with breakfast and Wi-Fi are noted but do not significantly detract from the overall positive guest experience.
Despite some mixed reviews regarding breakfast, notably its variety and freshness, the hotel's other features significantly contribute to a pleasant stay. The rooms stand out for their cleanliness, modern design and comfort, equipped with luxurious amenities including high mattresses, snow-white linens, panoramic windows and well-appointed bathrooms. Some guests noted minor issues, such as room fixtures and housekeeping inconsistencies, but the majority appreciated the newness and design of the accommodations.
Cleanliness is a strong point for Ramada by Wyndham Turkistan with most guests describing the rooms and common areas as clean, cozy and well-maintained. The hotel's overall hygiene seems to create a welcoming atmosphere, despite occasional housekeeping lapses.
The staff at the hotel generally receive high marks for their friendliness, efficiency and responsiveness. Special mentions of exceptional service by specific staff members add to the positive guest experience. While there are a few comments about the need for better training and professionalism, particularly in breakfast services, the overall impression is one of attentive and helpful personnel.
The free Wi-Fi service presents a mixed picture with some guests experiencing reliable connectivity while others face problems with weak or non-existent signals in their rooms.
The spa facilities at the hotel receive frequent praise with guests enjoying the clean, well-maintained swimming pool, saunas and massages. Issues like ventilation and chlorine usage are noted but do not overshadow the general appreciation for the relaxing and rejuvenating spa experience included in the room price.
The swimming pool also garners positive feedback for its warmth and proper swimming conditions, although some guests encountered cold water or unavailability at times. Celebratory events at the pool, despite minor inconveniences like ants and unreliable steam rooms, add to its allure.
Lastly, the beds at Ramada by Wyndham Turkistan are highlighted for their comfort and modern design. Large, high mattresses with snow-white linens and a variety of pillows ensure a restful sleep, making a strong impression on guests.
In summary, Ramada by Wyndham Turkistan excels in location, room comfort, cleanliness and staff service with additional positive experiences in the spa and pool facilities. Issues with breakfast and Wi-Fi are noted but do not significantly detract from the overall positive guest experience.
Categories
Spa
Sustainability Journey
Romantic
$
+13
Info
Categories
Sustainability Journey
Spa
Parking
EV charging stations
$
+2
Info
Summary of reviews
Rixos Borovoe is a luxurious 5-star hotel that offers a serene and relaxing retreat in a picturesque location surrounded by forests, lakes and stunning natural beauty. The hotel's well-groomed territory and convenient location offer plenty of opportunities for enjoying the great outdoors. The breakfast buffet is a highlight with a large selection of delicious and varied food. The rooms are clean and comfortable and the staff is incredibly friendly and polite. The spa and wellness center receives high praise from guests and the pool is also highly recommended. Rixos Borovoe is a great option for family vacations with plenty of activities for kids. Overall, guests rave about the luxurious experience at Rixos Borovoe, making it a must-visit hotel for those looking for high-end accommodations.
Categories
Spa
Sustainability Journey
Luxury
$
+2
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
Spa
Sustainability Journey
Family
$
+2
Info
Summary of reviews
The Dostyk Hotel is a highly recommended choice for anyone visiting Almaty, thanks to its prime location in the heart of the city with easy access to transportation, restaurants and shops. Guests appreciate the quiet and cozy atmosphere, beautiful architecture and terrace with mountain views where breakfast is served. The hotel's staff is friendly and helpful and the breakfast buffet receives high marks. The rooms are clean, spacious and equipped with comfortable beds and good sound insulation. The hotel is commended for its cleanliness, exceptional staff and well-equipped spa and fitness center. The swimming pool is a highlight of the property, offering guests a relaxing escape. While the parking situation may be a mixed bag, the hotel offers on-site parking as a perk. The Dostyk Hotel is also a solid choice for business travelers with spacious desks in every room and exceptional room service. Unfortunately, accessibility for guests with disabilities seems to be a challenge. Overall, The Dostyk Hotel offers a luxurious 5-star experience with unrivaled service and attention to detail.
Categories
Spa
Sustainability Journey
Luxury
$
Info
Summary of reviews
InterContinental Almaty by IHG is a great luxury accommodation option for travelers looking for a centrally located hotel in Almaty. The hotel's convenient location makes it easy for guests to explore the city's top attractions and enjoy its lively atmosphere. Guests have highly praised the location and the breakfast spread which offers delicious food and nice ambiance with exceptional Turkish restaurant buffet options. While some reviews have noted that the rooms might be small and dated, most guests agree that they are well-sized, clean and comfortable with comfortable beds. The hotel's cleanliness and well-appointed accommodations have received positive reviews from guests. The hotel staff have also received high praise for their exceptional service, friendly and accommodating attitude and following COVID measures. Overall, guests have found InterContinental Almaty by IHG to be a great value for the money with prime location, clean accommodations and friendly staff.
Categories
Sustainability Journey
Spa
Tennis
$
+1
Info
Summary of reviews
The Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Categories
Spa
Sustainability Journey
Honeymoon
$
Info
Summary of reviews
The Rixos President Hotel Astana is a luxurious five-star hotel located in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. Guests have raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The breakfast receives overwhelmingly positive reviews with guests describing it as exceptional, fantastic and delicious with a great variety of options. The lobby dinner is also praised for its delicious taste with a variety of dishes. The staff receives high praise for their attentiveness and professionalism with guests appreciating the warm and welcoming atmosphere created by the hotel's staff. The hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food. The spa is exceptional and was praised by many guests with the pool being a standout feature. The hotel is a great choice for families with guests raving about the hotel's suitability for family holidays. The Rixos President Hotel Astana is a truly exceptional place to stay, perfect for discerning guests who appreciate a high level of service and amenities.
Categories
Spa
Sustainability Journey
Luxury
$
+5
Info
Summary of reviews
The Grand Hotel Victory in Aktau receives glowing reviews for its prime location near the beach and embankment with many guests appreciating the convenience of nearby amenities such as restaurants, shopping centers and pharmacies. The hotel’s infrastructure, which includes a gym, spa, pool and on-site dining options, adds to the overall appeal, often complemented by panoramic sea views and sunsets viewed from some of the rooms. The friendly and helpful staff further enhance guests' experiences, ensuring a welcoming stay.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Categories
Spa
Sustainability Journey
Honeymoon
$
+1
Info
Summary of reviews
The Sheraton Astana Hotel is a new and exceptional five-star hotel that provides a luxurious experience to its guests. Its excellent location in the heart of the city offers beautiful panoramic views of the mosque and Khan Shatyr. The hotel offers delicious and varied breakfast options with excellent coffee and polite waitstaff. The dining options are exceptional with excellent quality finished and new furniture in clean and comfortable rooms. The hotel provides immaculate cleanliness with thorough daily cleaning and is accompanied by a top-notch spa complex, including a pool and saunas and is spotlessly clean and comfortable. The staff is accommodating, attentive and genuinely helpful, providing exceptional service. The hotel is perfect for business travelers, offering international standard facilities and services. Although there were a few hiccups along the way, guests had a positive experience and highly recommend the hotel for families. The Sheraton Astana Hotel stands out as the best five-star accommodation in the city, providing world-class luxury to its guests.
Categories
Spa
Sustainability Journey
Luxury
From $152
$
+3
Info
Summary of reviews
Rixos Water World Aktau, located on the picturesque shores of the Caspian Sea, offers a captivating retreat with its stunning sea views and expansive green gardens. This beautiful hotel features a private beach and a range of amenities catering to both adults and children, including a panoramic outdoor heated pool and meticulously maintained facilities. The staff is commended for their attentiveness and friendliness, enhancing the overall guest experience and making the resort a standout choice for travelers seeking relaxation and fun.
The hotel provides a generally positive dining experience, with guests appreciating the delicious and diverse breakfast options, especially the variety of egg dishes and porridge. Despite some guests noting a lack of diversity in the dinner menu and occasional service challenges, the high level of service and extensive entertainment options contribute positively to the overall dining ambiance.
Guestrooms are frequently praised for their cleanliness, spaciousness, and modern, cozy design. Amenities such as blackout curtains and excellent sound insulation contribute to comfort, while the exemplary daily cleaning service ensures a pristine environment. The hotel's commitment to cleanliness extends beyond the rooms, with all areas described as spotlessly clean and well-maintained.
The staff at Rixos Water World Aktau is noted for their exceptional service, with specific praise for managers like Jasmine and Nursaulek, who contribute to memorable stays. Although there are suggestions for improvements in training and service consistency, the overall eagerness and professionalism of the staff enhance the guest experience considerably.
The spa features a spacious hammam and high-quality massages, although some criticisms concern the pool size and functionality of certain amenities. Meanwhile, the pool facilities, including a heated infinity pool with stunning views and ample entertainment options for children, receive significant praise, contributing to a memorable experience for families.
As a family destination, Rixos Water World Aktau excels with its complimentary amusement park and themed entertainment programs, ensuring children and adults alike have a delightful stay. Despite minor areas for improvement, the resort is recognized as one of the best on the Caspian Sea, combining a tranquil seaside location with attentive service and diverse entertainment options.
While the hotel itself strives for a five-star rating, there are instances where guest expectations of a 5-star standard and the actual experience don't align, particularly in terms of food quality and service consistency. Nonetheless, the hotel's all-inclusive program offers a rich selection of beverages and dining options, contributing to a satisfying stay. Overall, Rixos Water World Aktau is lauded for its beautiful environment, family-friendly amenities, and commendable staff, making it a desirable destination for a delightful vacation.
The hotel provides a generally positive dining experience, with guests appreciating the delicious and diverse breakfast options, especially the variety of egg dishes and porridge. Despite some guests noting a lack of diversity in the dinner menu and occasional service challenges, the high level of service and extensive entertainment options contribute positively to the overall dining ambiance.
Guestrooms are frequently praised for their cleanliness, spaciousness, and modern, cozy design. Amenities such as blackout curtains and excellent sound insulation contribute to comfort, while the exemplary daily cleaning service ensures a pristine environment. The hotel's commitment to cleanliness extends beyond the rooms, with all areas described as spotlessly clean and well-maintained.
The staff at Rixos Water World Aktau is noted for their exceptional service, with specific praise for managers like Jasmine and Nursaulek, who contribute to memorable stays. Although there are suggestions for improvements in training and service consistency, the overall eagerness and professionalism of the staff enhance the guest experience considerably.
The spa features a spacious hammam and high-quality massages, although some criticisms concern the pool size and functionality of certain amenities. Meanwhile, the pool facilities, including a heated infinity pool with stunning views and ample entertainment options for children, receive significant praise, contributing to a memorable experience for families.
As a family destination, Rixos Water World Aktau excels with its complimentary amusement park and themed entertainment programs, ensuring children and adults alike have a delightful stay. Despite minor areas for improvement, the resort is recognized as one of the best on the Caspian Sea, combining a tranquil seaside location with attentive service and diverse entertainment options.
While the hotel itself strives for a five-star rating, there are instances where guest expectations of a 5-star standard and the actual experience don't align, particularly in terms of food quality and service consistency. Nonetheless, the hotel's all-inclusive program offers a rich selection of beverages and dining options, contributing to a satisfying stay. Overall, Rixos Water World Aktau is lauded for its beautiful environment, family-friendly amenities, and commendable staff, making it a desirable destination for a delightful vacation.
Categories
Spa
Sustainability Journey
Luxury
$
+5
Info
Summary of reviews
Situated in the heart of Astana, the Beijing Palace Soluxe Hotel Astana boasts an excellent location with convenient access to local attractions, shopping centers and government buildings. The hotel’s central positioning and panoramic views from the higher floors significantly enhance the guest experience, making it a favored choice for both tourists and business travelers.
The breakfast offerings receive mixed reviews with many praising the diversity, freshness and the magnificent city views afforded from the dining venue. However, some guests highlight inconsistencies in variety, quality and service, suggesting room for improvement to meet the five-star expectations consistently.
Guests frequently commend the hotel's spacious and clean rooms, which are well-equipped with essential amenities, ensuring a comfortable stay. Despite being somewhat outdated with worn-out furnishings, the rooms are maintained to a satisfactory degree of cleanliness. Some minor issues, such as temperature control and bathroom size, are noted but are generally seen as manageable given the overall coziness provided.
Cleanliness is a standout feature with regular positive remarks about the well-maintained rooms, spa and pool areas. The staff's reliability in maintaining cleanliness and addressing guest needs promptly contributes significantly to this positive perception, although occasional housekeeping lapses are noted.
The hotel staff receive high praise for their politeness, friendliness and attentiveness. The reception team stands out for being particularly effective in resolving issues quickly, creating a welcoming and supportive atmosphere throughout guests’ stays.
Wi-Fi services, however, present an area needing improvement. While some guests report a fast and stable connection, there are widespread concerns about inconsistent signals and disconnections, which can hinder the overall experience.
The spa facilities are appreciated for their peaceful ambiance, cleanliness and services, though some guests feel that parts of it are outdated and in need of repair. The pool areas are positively reviewed for their cleanliness and comfort, although issues such as inconsistent water temperature and occasional maintenance problems are noted.
Beds receive mixed feedback with many guests appreciating the firm orthopedic-style mattresses. However, some find them too hard and in need of replacement, indicating that the firmness may not suit everyone's preferences.
Overall, Beijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. While some aspects live up to the five-star rating, there are areas that guests feel require upgrades to fully justify this classification. Nevertheless, the hotel is often regarded as offering good value for money, particularly for those seeking an affordable Chinese five-star stay in the heart of Astana.
The breakfast offerings receive mixed reviews with many praising the diversity, freshness and the magnificent city views afforded from the dining venue. However, some guests highlight inconsistencies in variety, quality and service, suggesting room for improvement to meet the five-star expectations consistently.
Guests frequently commend the hotel's spacious and clean rooms, which are well-equipped with essential amenities, ensuring a comfortable stay. Despite being somewhat outdated with worn-out furnishings, the rooms are maintained to a satisfactory degree of cleanliness. Some minor issues, such as temperature control and bathroom size, are noted but are generally seen as manageable given the overall coziness provided.
Cleanliness is a standout feature with regular positive remarks about the well-maintained rooms, spa and pool areas. The staff's reliability in maintaining cleanliness and addressing guest needs promptly contributes significantly to this positive perception, although occasional housekeeping lapses are noted.
The hotel staff receive high praise for their politeness, friendliness and attentiveness. The reception team stands out for being particularly effective in resolving issues quickly, creating a welcoming and supportive atmosphere throughout guests’ stays.
Wi-Fi services, however, present an area needing improvement. While some guests report a fast and stable connection, there are widespread concerns about inconsistent signals and disconnections, which can hinder the overall experience.
The spa facilities are appreciated for their peaceful ambiance, cleanliness and services, though some guests feel that parts of it are outdated and in need of repair. The pool areas are positively reviewed for their cleanliness and comfort, although issues such as inconsistent water temperature and occasional maintenance problems are noted.
Beds receive mixed feedback with many guests appreciating the firm orthopedic-style mattresses. However, some find them too hard and in need of replacement, indicating that the firmness may not suit everyone's preferences.
Overall, Beijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. While some aspects live up to the five-star rating, there are areas that guests feel require upgrades to fully justify this classification. Nevertheless, the hotel is often regarded as offering good value for money, particularly for those seeking an affordable Chinese five-star stay in the heart of Astana.
Categories
Spa
Sustainability Journey
Honeymoon
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