7,258,491 hotelsin 60 categories
Accessible Hotels with Indoor Pool in Kazakhstan
199 HOTELS IN KAZAKHSTANRanking can be influenced by the commissions we receive.
$
+6
Info
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Spa
$
+3
Info
Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
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Indoor Pool
Pool
Heated Pool
Indoor Pool
Accessible
$
Info
Summary of reviews
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
Categories
Indoor Pool
Accessible
Pool
Heated Pool
Indoor Pool
$
Info
Summary of reviews
Swissôtel Wellness Resort Alatau Almaty is celebrated for its stunning natural location, nestled amidst picturesque mountain views and expansive parklands. The serene and tranquil setting, combined with beautifully maintained grounds, luxurious pools and a top-notch spa area, provides an exceptional retreat from the city's hustle and bustle. Despite being a 35 to 45-minute taxi ride from the city center, guests appreciate the lush green scenery, old trees and wildlife, making it an ideal get-away destination.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Breakfast at the resort generally earns praise for its variety and quality, featuring international cuisines and hearty offerings like a Swedish buffet, fresh fruits, smoked salmon and Swiss cheeses. While some find the breakfast cost high, the overall sentiment remains positive, especially appreciating the serene dining atmosphere and beautiful surroundings.
Dinner options receive mixed reviews with many guests praising the quality and variety of dishes, particularly the themed Italian dinner with live music and the offerings at the cozy Moxis bar. However, some found the prices high and noted inconsistencies in service and food quality at certain restaurants.
The rooms are widely appreciated for their cleanliness, modern design, spaciousness and stunning mountain views from the balconies. Guests enjoy the comfortable beds and well-stocked bathrooms, although there are occasional mentions of smaller-than-advertised rooms and inadequate sound insulation.
Cleanliness throughout the resort is consistently praised with both the rooms and common areas, including the pools and spa, kept in immaculate condition. The serene outdoor environment and high-quality service further enhance the resort’s appeal.
The staff at Swissôtel receive largely favorable reviews for their friendliness, politeness and attentiveness. While some isolated incidences of slow service and less professional interactions are noted, the majority of guests commend specific staff members for their excellent hospitality.
Wi-Fi at the resort is generally reliable, though not exceptionally strong, meeting most guests’ needs. The spa is a standout feature, offering extensive facilities such as Jacuzzis, saunas, hammams and specialized treatments, all housed in a clean and beautifully designed environment.
The gym impresses with its comprehensive equipment and cleanliness, catering well to fitness enthusiasts. Similarly, the pool areas with both indoor and outdoor options, are lauded for their maintenance, varied temperatures and luxurious ambiance.
Guests also enjoy the tennis courts available at the resort, despite occasional limitations due to tournament bookings. Parking facilities are well-regarded, noted as good, safe and easily accessible.
Overall, Swissôtel Wellness Resort Alatau Almaty stands out for its breathtaking location, luxurious amenities, excellent service and serene atmosphere, making it a prime choice for those seeking relaxation and a connection with nature.
Categories
Indoor Pool
Accessible
Pool
Indoor Pool
Outdoor Pool
$
Info
Summary of reviews
The Hilton Astana is a top choice for travelers seeking convenience and accessibility with a prime location in the heart of the city. Guests rave about the stunning views of the EXPO from their rooms and the comfortable beds with USB connections. The breakfast receives high praise for its diverse and extensive selection of food choices with many calling it delicious and amazing. The hotel's dining options are also well-liked with exceptional service and delicious food. The rooms are beautiful, spacious and comfortable with modern design and high-quality furnishings. The staff are friendly, attentive and helpful with the spa center receiving high marks for its diverse services. The hotel is a great choice for business travelers with its loyalty program providing discounts and ideal location. The Hilton Astana is a luxurious and stylish stay with amenities up to 5-star standards and the modern decor sure to impress. Overall, the Hilton Astana provides a clean, quiet and comfortable stay in a beautiful location with high-level service.
Categories
Accessible
Pool
Indoor Pool
Luxury
$
+4
Info
Summary of reviews
Holiday Inn - Aktau - Seaside by IHG is a fantastic choice for travelers seeking a peaceful getaway with stunning sea views. The hotel's location is ideal for a night or two either before or after a trip to the Mangystau area with convenient access to shopping and dining options. The breakfast is delicious and diverse with vegetarian options available and the dinner offerings are also highly praised. The rooms are spacious, clean and well-equipped with comfortable beds and relaxing showers. The staff is polite, friendly and professional with great English-speaking skills and the hotel offers excellent facilities for business travelers. Families will love the children's water park and the hotel's caring service for kids. While there are some minor issues with room cleanliness and limited menu options, overall, guests highly recommend this hotel for its cleanliness, service and upgrades.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Sustainability Journey
$
+2
Info
Summary of reviews
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Luxury
$
+6
Info
Categories
Accessible
Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Luxury
$
+5
Info
Summary of reviews
The Grand Hotel Victory in Aktau receives glowing reviews for its prime location near the beach and embankment with many guests appreciating the convenience of nearby amenities such as restaurants, shopping centers and pharmacies. The hotel’s infrastructure, which includes a gym, spa, pool and on-site dining options, adds to the overall appeal, often complemented by panoramic sea views and sunsets viewed from some of the rooms. The friendly and helpful staff further enhance guests' experiences, ensuring a welcoming stay.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Breakfast at the hotel is generally praised for its delicious and varied options, such as natural coffee, a range of meat dishes, pastries and multiple types of omelets. Although some guests find room for improvement in terms of variety and quality, the majority find it hearty and satisfying. The Panorama restaurant and English bar receive commendations for their flavorful dishes and stunning views, making them popular spots for dinner and business lunches, notwithstanding occasional remarks about limited menu options and slow service.
Rooms are typically described as clean, spacious and well-equipped with modern amenities. Highlights include comfortable beds, daily cleaning services and serene sea views, making the stay relaxing and enjoyable for families and individual travelers alike. Nevertheless, a few guests suggest updating certain room furnishings and addressing maintenance issues to align the offerings with the hotel’s five-star ratings.
The exceptional cleanliness throughout the hotel and the daily upkeep of rooms, alongside the well-maintained pool and spa areas, contribute to a comfortable and hygienic environment. Additionally, the staff consistently receive praise for their professionalism and friendly demeanor, which significantly enhances the guest experience.
While Wi-Fi quality varies with some guests experiencing slow or unstable connections, the majority benefit from the available internet service. The hotel's comprehensive spa and fitness center, featuring a sauna, Turkish bath, gym and both indoor and outdoor pools, receive high praise, particularly for the relaxing environment and attentive staff.
Parking options are noted as convenient with both free and private parking available. Families find the hotel accommodating with spacious room layouts and child-friendly facilities, ensuring a pleasant and enjoyable stay for all members. Comfortable beds and clean, well-prepared accommodations contribute to restful nights, allowing guests to fully enjoy the hotel’s amenities and welcoming atmosphere.
Overall, the Grand Hotel Victory provides a luxurious and enjoyable stay through its prime location, friendly service, clean and comfortable rooms and comprehensive amenities, making it a favored choice among travelers seeking both comfort and convenience.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Honeymoon
$
Info
Summary of reviews
DoubleTree by Hilton Shymkent is frequently praised for its convenient and tranquil location, situated near a large park and close to the airport, offering easy access to Abay Park and nearby cafés. It strikes a balance between urban amenities and serene surroundings, making it an ideal spot for many guests despite being a bit distant from the city center.
The breakfast experience garners mixed reviews; many guests find it delicious, hearty and worth the price, emphasizing a wide variety and quick service. Descriptions like "super breakfasts" and "chef’s kiss" suggest a notable dining experience for some. However, other guests note it as modest and average, mentioning a lack of variety and high-carb options. While generally decent, there's room for improvement in diversity and value.
The hotel’s rooms are well-regarded for their cleanliness, coziness and comfort, featuring spotless conditions and modern updates. Guests appreciate the friendly and accommodating staff, though some note the rooms are on the smaller side and lack natural light in certain areas. There are no minibars and the bathrooms, while clean, are quite small, factors attributed to the hotel's history.
Cleanliness is a standout feature at DoubleTree by Hilton Shymkent with numerous guests lauding the immaculate conditions and high standards maintained by a polite and responsive staff. Although there are isolated issues with certain dining services, overall, the hotel's cleanliness is highly commended.
The hotel staff receives glowing reviews for their friendliness, politeness and willingness to assist. While some organizational issues and occasional need for additional training at reception are noted, the general sentiment reflects a positive and welcoming customer service experience.
The pool area, along with the sauna and gym, contribute to a well-rounded set of amenities. The cleanliness and comfort of the pool and associated facilities like the jacuzzi garner praise, although there have been occasional mentions of the pool being out of order. When operational, guests find these amenities well-maintained and enjoyable.
The beds at DoubleTree by Hilton Shymkent are a highlight for many guests, often described as exceptionally comfortable with perfect mattresses and soft, fluffy towels. The large TV screens in the rooms add to the comfort, ensuring a relaxing and pleasant stay.
In summary, DoubleTree by Hilton Shymkent excels in location, cleanliness and guest comfort, supported by a friendly and helpful staff, though there is some variability in the breakfast experience and room amenities.
The breakfast experience garners mixed reviews; many guests find it delicious, hearty and worth the price, emphasizing a wide variety and quick service. Descriptions like "super breakfasts" and "chef’s kiss" suggest a notable dining experience for some. However, other guests note it as modest and average, mentioning a lack of variety and high-carb options. While generally decent, there's room for improvement in diversity and value.
The hotel’s rooms are well-regarded for their cleanliness, coziness and comfort, featuring spotless conditions and modern updates. Guests appreciate the friendly and accommodating staff, though some note the rooms are on the smaller side and lack natural light in certain areas. There are no minibars and the bathrooms, while clean, are quite small, factors attributed to the hotel's history.
Cleanliness is a standout feature at DoubleTree by Hilton Shymkent with numerous guests lauding the immaculate conditions and high standards maintained by a polite and responsive staff. Although there are isolated issues with certain dining services, overall, the hotel's cleanliness is highly commended.
The hotel staff receives glowing reviews for their friendliness, politeness and willingness to assist. While some organizational issues and occasional need for additional training at reception are noted, the general sentiment reflects a positive and welcoming customer service experience.
The pool area, along with the sauna and gym, contribute to a well-rounded set of amenities. The cleanliness and comfort of the pool and associated facilities like the jacuzzi garner praise, although there have been occasional mentions of the pool being out of order. When operational, guests find these amenities well-maintained and enjoyable.
The beds at DoubleTree by Hilton Shymkent are a highlight for many guests, often described as exceptionally comfortable with perfect mattresses and soft, fluffy towels. The large TV screens in the rooms add to the comfort, ensuring a relaxing and pleasant stay.
In summary, DoubleTree by Hilton Shymkent excels in location, cleanliness and guest comfort, supported by a friendly and helpful staff, though there is some variability in the breakfast experience and room amenities.
Categories
Accessible
Pool
Indoor Pool
Honeymoon
$
Info
Summary of reviews
Rahat Palace Hotel in Almaty stands out for its prime location, seamlessly blending convenience and tranquility. Situated near transportation hubs, the hotel provides easy access to main streets, metro stations and key attractions like the Central Stadium, circus, shopping centers, parks, museums and a botanical garden. The lush, green surroundings and beautiful views from the windows and balconies add to the hotel's charm, making it an ideal choice for both business and leisure travelers. The hotel's architecture and well-maintained inner gardens contribute to a pleasant atmosphere, further enhanced by high marks for cleanliness, friendly staff and superb on-site facilities, including a spa, sauna and pool.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Breakfast at Rahat Palace Hotel wins favor for its variety and quality, featuring delicious buffet options with fresh fruits, vegan choices and local specialties like syrniki. However, some guests feel the offerings could be more varied to meet the high standards associated with a five-star hotel. Dinner receives commendations for excellent cuisine across various dining options with notable mentions of the restaurants like Tubeteyka and the grill restaurant. The food quality and large portions leave a positive impression, notwithstanding occasional inconsistencies.
The rooms, while spacious and comfortable, are dated with many guests pointing out the need for renovations. Outdated furniture, worn carpets, peeling wallpaper and occasional maintenance issues detract from the overall experience. However, the large, clean bathrooms, well-maintained beds and soundproofing contribute to a peaceful stay. Housekeeping is generally thorough, but some lapses in cleanliness and upkeep are noted.
Cleanliness is generally well-regarded with rooms and common areas frequently described as clean and cozy. However, issues like stained carpets and peeling wallpaper suggest a need for more thorough cleaning and refurbishment in some areas.
The hotel's staff is largely praised for their politeness, professionalism and responsiveness. Specific individuals, such as client relationship managers and reception staff, receive special recognition for their service. Some isolated incidents of rudeness and slow service are noted but do not overshadow the overall positive sentiment.
The Wi-Fi service is functional and mostly positive, working well in rooms and noted for its stability, despite some occasional issues with connectivity and speed in certain areas.
The spa at Rahat Palace Hotel is well-received for its impressive facilities, including a large pool, Finnish sauna, steam room and hammam, all within a beautifully decorated, serene environment. Some maintenance issues and occasional temporary closures are noted but generally, the spa offers a relaxing experience with good value.
The gym receives mixed reviews with some appreciation for its cleanliness and facilities, while others criticize its outdated equipment and occasional poor condition.
The pool is a standout feature, praised for its warmth, cleanliness and spaciousness, making it family-friendly. The overall spa area enhances the experience with its live plants and cozy atmosphere.
Lastly, parking at Rahat Palace Hotel is convenient with ample free spaces and valet service, despite occasional comments about the parking structure and limited areas. The hotel's efforts in ensuring a smooth parking experience are generally appreciated.
Categories
Indoor Pool
Accessible
Pool
Heated Pool
Indoor Pool
$
+1
Info
Summary of reviews
The Sheraton Astana Hotel is a new and exceptional five-star hotel that provides a luxurious experience to its guests. Its excellent location in the heart of the city offers beautiful panoramic views of the mosque and Khan Shatyr. The hotel offers delicious and varied breakfast options with excellent coffee and polite waitstaff. The dining options are exceptional with excellent quality finished and new furniture in clean and comfortable rooms. The hotel provides immaculate cleanliness with thorough daily cleaning and is accompanied by a top-notch spa complex, including a pool and saunas and is spotlessly clean and comfortable. The staff is accommodating, attentive and genuinely helpful, providing exceptional service. The hotel is perfect for business travelers, offering international standard facilities and services. Although there were a few hiccups along the way, guests had a positive experience and highly recommend the hotel for families. The Sheraton Astana Hotel stands out as the best five-star accommodation in the city, providing world-class luxury to its guests.
Categories
Accessible
Pool
Indoor Pool
Luxury
$
+1
Info
Summary of reviews
The Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Categories
Accessible
Pool
Indoor Pool
Sustainability Journey
$
+11
Info
Summary of reviews
Skif HOTEL & SPA receives widespread acclaim for its exceptional location, nestled in a tranquil yet strategically positioned area within the city center. Guests appreciate the ease of access to pedestrian streets, cafes, shopping centers, and a nearby park, as well as the convenience of indoor parking. The peaceful surroundings offer a quiet respite while still allowing easy exploration of vibrant city life. The cozy atmosphere, cleanliness, and friendly staff further enhance the overall satisfaction of a stay at this well-situated hotel.
The breakfast experience generally provides satisfaction, with guests noting the delicious and hearty menu including a variety of standard options served buffet-style. While some suggest improvements in offering fresh vegetables, fruits, and complimentary coffee, many guests enjoy the breakfast and leave with good impressions.
Rooms at Skif HOTEL & SPA are highly praised for their cleanliness, spaciousness, and comfort. Amenities such as modern bathroom facilities and thoughtful touches, including toothbrushes and slippers, contribute to a welcoming stay. Quiet rooms and cozy furnishings, alongside the option for saunas and luxury suites, further enhance the guest experience. The hotel's commitment to cleanliness and comfort ensures that guests feel well-cared for during their stays.
The exceptional service from the staff receives consistent praise, with team members being recognized for their professionalism, friendliness, and attentiveness. Receptionists are noted for their warm welcomes and efficient service, greatly contributing to the inviting atmosphere of the hotel.
The spa is a standout feature, often emphasized for its cleanliness, size, and inclusion in the room rate. With a pool and comprehensive range of equipment, the spa complex offers relaxation and rejuvenation in a cozy atmosphere enriched by polite staff. The gym also impresses with extensive and well-equipped facilities, appealing to both hotel patrons and locals, enhanced by attentive trainers and luxurious surroundings.
Beds at Skif HOTEL & SPA cater to various preferences, with many guests appreciating the clean, soft beds and comfortable mattresses. While some guests express a desire for firmer bedding or improvements in certain aspects, the overall bed experience remains satisfactory for most guests.
In summary, Skif HOTEL & SPA stands out for its strategic location, exceptional cleanliness, comfortable accommodations, friendly staff, and top-notch spa and gym facilities. It provides a serene and convenient retreat for guests seeking relaxation and quality service during their travels.
The breakfast experience generally provides satisfaction, with guests noting the delicious and hearty menu including a variety of standard options served buffet-style. While some suggest improvements in offering fresh vegetables, fruits, and complimentary coffee, many guests enjoy the breakfast and leave with good impressions.
Rooms at Skif HOTEL & SPA are highly praised for their cleanliness, spaciousness, and comfort. Amenities such as modern bathroom facilities and thoughtful touches, including toothbrushes and slippers, contribute to a welcoming stay. Quiet rooms and cozy furnishings, alongside the option for saunas and luxury suites, further enhance the guest experience. The hotel's commitment to cleanliness and comfort ensures that guests feel well-cared for during their stays.
The exceptional service from the staff receives consistent praise, with team members being recognized for their professionalism, friendliness, and attentiveness. Receptionists are noted for their warm welcomes and efficient service, greatly contributing to the inviting atmosphere of the hotel.
The spa is a standout feature, often emphasized for its cleanliness, size, and inclusion in the room rate. With a pool and comprehensive range of equipment, the spa complex offers relaxation and rejuvenation in a cozy atmosphere enriched by polite staff. The gym also impresses with extensive and well-equipped facilities, appealing to both hotel patrons and locals, enhanced by attentive trainers and luxurious surroundings.
Beds at Skif HOTEL & SPA cater to various preferences, with many guests appreciating the clean, soft beds and comfortable mattresses. While some guests express a desire for firmer bedding or improvements in certain aspects, the overall bed experience remains satisfactory for most guests.
In summary, Skif HOTEL & SPA stands out for its strategic location, exceptional cleanliness, comfortable accommodations, friendly staff, and top-notch spa and gym facilities. It provides a serene and convenient retreat for guests seeking relaxation and quality service during their travels.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Spa
$
+1
Info
Summary of reviews
The Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Sustainability Journey
$
+1
Info
Summary of reviews
The Garden Park Inn in Almaty garners favorable reviews for its prime location, providing convenient access to city attractions and business districts, all within a tranquil setting. Guests appreciate the easy connectivity to public transportation and nearby amenities, making it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Categories
Indoor Pool
Accessible
Pool
Indoor Pool
$
+3
Info
Summary of reviews
Somerset City Centre Atyrau stands out as a top choice for travelers, thanks to its prime city-center location. Situated close to shopping centers, restaurants, and cafes, the hotel offers convenient access to Atyrau’s vibrant urban life, along with easy proximity to the airport. The spacious, apartment-style rooms come equipped with all necessary amenities, including a fully equipped kitchen and washing machine, making them ideal for longer stays. Guests consistently praise the rooms for their modern design, cleanliness, and comfort, noting the good quality bed linen and comprehensive facilities.
The hotel’s commitment to cleanliness is exceptional, with visitors consistently describing the environment as clean and cozy, contributing to a tranquil and enjoyable stay. Although the breakfast offerings receive mixed reviews, with a call for more variety and better quality beverages, the overall experience is deemed adequate and adds value to the stay.
The dedicated staff at Somerset City Centre Atyrau enhances the overall guest experience with their friendliness, professionalism, and personal touches. Guests appreciate the warm welcome and responsive nature of the team, which ensures a smooth and pleasant stay. Despite minor maintenance observations in some rooms, the general sentiment remains highly positive. Somerset City Centre Atyrau successfully combines luxury with practicality, making it an excellent choice for both leisure and business travelers.
The hotel’s commitment to cleanliness is exceptional, with visitors consistently describing the environment as clean and cozy, contributing to a tranquil and enjoyable stay. Although the breakfast offerings receive mixed reviews, with a call for more variety and better quality beverages, the overall experience is deemed adequate and adds value to the stay.
The dedicated staff at Somerset City Centre Atyrau enhances the overall guest experience with their friendliness, professionalism, and personal touches. Guests appreciate the warm welcome and responsive nature of the team, which ensures a smooth and pleasant stay. Despite minor maintenance observations in some rooms, the general sentiment remains highly positive. Somerset City Centre Atyrau successfully combines luxury with practicality, making it an excellent choice for both leisure and business travelers.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Free Wi-Fi
$
+2
Info
Summary of reviews
DoubleTree by Hilton Almaty is a great choice for both business and leisure travelers due to its convenient and quiet location in the center of Almaty. The hotel offers a delicious and varied breakfast selection with options for all tastes and dietary preferences and the rooftop restaurant on the 11th floor receives high praise for its wonderful cuisine and international menu. The hotel boasts spacious, clean and comfortable rooms with good facilities and the spa and gym facilities are highly regarded by guests. The staff are described as kind and professional and the hotel provides a calm and noiseless atmosphere despite the event center and location. The indoor pool and spa center are fantastic and highly recommended by guests. Despite some minor issues with wifi and maintenance, the hotel is considered a nice and clean place to stay in Almaty. Overall, DoubleTree by Hilton Almaty is an excellent hotel for business trips and leisure stays.
Categories
Indoor Pool
Accessible
Pool
Heated Pool
Indoor Pool
$
+1
Info
Summary of reviews
The Caspian Riviera Grand Palace Hotel is celebrated for its stunning location along the shores of the Caspian Sea, offering breathtaking views and easy access to local attractions. Guests consistently praise the hotel's peaceful ambiance and convenient positioning near popular spots like the scenic Rocky Trail. The spacious, clean rooms with beautiful sea views further enhance the appeal, providing a comfortable and serene escape for travelers.
The breakfast has its strengths, featuring a diverse array of tasty dishes and scenic sea views from the dining area, although there is room for improvement in terms of variety and service standards. The dining experience overall is pleasant, with the restaurant offering an elegant atmosphere and occasional live music to enrich the ambiance. Chef Vladimir's dishes, especially the enjoyable pasta and sturgeon meals, are well-regarded, although the variety could be expanded.
The hotel staff is praised for their friendliness and professionalism, particularly at the reception, where staff like Nurlan and Dulat are frequently commended. The pleasant demeanor of the personnel enriches the overall guest experience, despite occasional issues with language barriers and slow restaurant service.
While reviews on cleanliness are mixed, many guests note the spotless and well-maintained environments in both the rooms and common areas. This adds significantly to the hotel’s charm, although some occasional lapses in housekeeping and the condition of certain furnishings are pointed out.
The Caspian Riviera Grand Palace Hotel also offers a range of leisure amenities, including an indoor pool, sauna, and spa facilities that are appreciated by guests, despite minor issues such as the depth of the pool and the condition of the spa area. Families find the hotel accommodating, with spacious suites and a friendly atmosphere, although some amenities like high chairs in the restaurant could be improved.
The comfortable and clean beds, often described as orthopedic and spacious, contribute to a restful stay, with many guests appreciating the quality of bedding. However, despite the comforting reception and amenities, some guests feel that aspects of the hotel do not fully match the expected five-star standard, suggesting opportunities for further enhancements.
Overall, the Caspian Riviera Grand Palace Hotel provides a relaxing and scenic retreat with commendable service and beautiful surroundings. While there are areas for improvement, the positive aspects generally promote an enjoyable guest experience.
The breakfast has its strengths, featuring a diverse array of tasty dishes and scenic sea views from the dining area, although there is room for improvement in terms of variety and service standards. The dining experience overall is pleasant, with the restaurant offering an elegant atmosphere and occasional live music to enrich the ambiance. Chef Vladimir's dishes, especially the enjoyable pasta and sturgeon meals, are well-regarded, although the variety could be expanded.
The hotel staff is praised for their friendliness and professionalism, particularly at the reception, where staff like Nurlan and Dulat are frequently commended. The pleasant demeanor of the personnel enriches the overall guest experience, despite occasional issues with language barriers and slow restaurant service.
While reviews on cleanliness are mixed, many guests note the spotless and well-maintained environments in both the rooms and common areas. This adds significantly to the hotel’s charm, although some occasional lapses in housekeeping and the condition of certain furnishings are pointed out.
The Caspian Riviera Grand Palace Hotel also offers a range of leisure amenities, including an indoor pool, sauna, and spa facilities that are appreciated by guests, despite minor issues such as the depth of the pool and the condition of the spa area. Families find the hotel accommodating, with spacious suites and a friendly atmosphere, although some amenities like high chairs in the restaurant could be improved.
The comfortable and clean beds, often described as orthopedic and spacious, contribute to a restful stay, with many guests appreciating the quality of bedding. However, despite the comforting reception and amenities, some guests feel that aspects of the hotel do not fully match the expected five-star standard, suggesting opportunities for further enhancements.
Overall, the Caspian Riviera Grand Palace Hotel provides a relaxing and scenic retreat with commendable service and beautiful surroundings. While there are areas for improvement, the positive aspects generally promote an enjoyable guest experience.
Categories
Accessible
Pool
Indoor Pool
Luxury
$
+3
Info
Summary of reviews
Aisha Bibi Hotel & Spa receives consistently positive feedback across multiple categories from its guests, significantly enhancing its reputation as a top-tier hospitality destination. The hotel's favorable location in a peaceful residential area, yet close to the city center, provides guests with a tranquil retreat without forgoing convenience. This ideal setting, along with easy access and on-site parking, is particularly appreciated by those traveling by car. The elite and cozy atmosphere, coupled with nearby dining options, adds to the overall charm.
The breakfast at Aisha Bibi Hotel & Spa is a standout feature, garnering high praise for its diversity and deliciousness. Guests enjoy a luxurious and hearty start to their day, highlighted by the excellent buffet with varying hot dishes and salads. The terrace setting for breakfast further enhances the experience. Despite minor criticisms, the broad and tasty selection of breakfast options ensures satisfaction.
Dinner at the hotel also receives commendable reviews. The restaurant is noted for its well-prepared national cuisine, generous portions and scenic top-floor location offering great views. The affordability and quality of dinners, along with swift room service, make dining at the hotel a pleasant experience.
The rooms are another strong point, lauded for their cleanliness, spaciousness and modern amenities, including private kitchens and large refrigerators. Daily meticulous housekeeping, comfortable furnishings and immediate room readiness contribute to a seamless stay. The friendly, attentive staff add an extra layer of comfort, ensuring guests feel welcome and well-cared for.
Cleanliness throughout the hotel is impeccable with spotless rooms and fresh linens consistently maintained by the proficient housekeeping staff. The staff's exceptional service and courteous demeanor, especially the reception team, enhance the overall guest experience.
Free WiFi at the hotel is generally reliable, allowing guests to stay connected easily. Although some encountered occasional slow connections, the positive aspects of the accommodations largely mitigate these issues.
The hotel’s spa is frequently highlighted as a significant attraction. Guests relish the excellent facilities, including a warm, saltwater pool, hammam, sauna and steam rooms. Despite being closed on Mondays and occasional maintenance disruptions, the spa's relaxing atmosphere is a major draw.
The pool facilities receive high marks for their cleanliness, warmth and tranquil environment, especially when enjoyed early in the morning. Though occasional slipperiness and brief closures for renovation are noted, these minor concerns do not detract from the overall positive impact of the pool and spa amenities.
Finally, the beds at Aisha Bibi Hotel & Spa are widely praised for their comfort, contributing to restful nights. With a range of mattress options and blackout curtains enhancing the sleep experience, guests generally report a pleasant and comfortable rest.
In summary, Aisha Bibi Hotel & Spa excels in providing a peaceful, clean and comfortable environment with excellent dining, outstanding spa facilities and exceptional service, making it a highly recommended destination for travelers.
The breakfast at Aisha Bibi Hotel & Spa is a standout feature, garnering high praise for its diversity and deliciousness. Guests enjoy a luxurious and hearty start to their day, highlighted by the excellent buffet with varying hot dishes and salads. The terrace setting for breakfast further enhances the experience. Despite minor criticisms, the broad and tasty selection of breakfast options ensures satisfaction.
Dinner at the hotel also receives commendable reviews. The restaurant is noted for its well-prepared national cuisine, generous portions and scenic top-floor location offering great views. The affordability and quality of dinners, along with swift room service, make dining at the hotel a pleasant experience.
The rooms are another strong point, lauded for their cleanliness, spaciousness and modern amenities, including private kitchens and large refrigerators. Daily meticulous housekeeping, comfortable furnishings and immediate room readiness contribute to a seamless stay. The friendly, attentive staff add an extra layer of comfort, ensuring guests feel welcome and well-cared for.
Cleanliness throughout the hotel is impeccable with spotless rooms and fresh linens consistently maintained by the proficient housekeeping staff. The staff's exceptional service and courteous demeanor, especially the reception team, enhance the overall guest experience.
Free WiFi at the hotel is generally reliable, allowing guests to stay connected easily. Although some encountered occasional slow connections, the positive aspects of the accommodations largely mitigate these issues.
The hotel’s spa is frequently highlighted as a significant attraction. Guests relish the excellent facilities, including a warm, saltwater pool, hammam, sauna and steam rooms. Despite being closed on Mondays and occasional maintenance disruptions, the spa's relaxing atmosphere is a major draw.
The pool facilities receive high marks for their cleanliness, warmth and tranquil environment, especially when enjoyed early in the morning. Though occasional slipperiness and brief closures for renovation are noted, these minor concerns do not detract from the overall positive impact of the pool and spa amenities.
Finally, the beds at Aisha Bibi Hotel & Spa are widely praised for their comfort, contributing to restful nights. With a range of mattress options and blackout curtains enhancing the sleep experience, guests generally report a pleasant and comfortable rest.
In summary, Aisha Bibi Hotel & Spa excels in providing a peaceful, clean and comfortable environment with excellent dining, outstanding spa facilities and exceptional service, making it a highly recommended destination for travelers.
Categories
Accessible
Pool
Indoor Pool
Spa
Categories
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