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Summary of reviewsEcono Lodge Midvale boasts a convenient location that appeals to travelers looking for easy access to transportation and local amenities. Positioned near the ski bus stop and UTA railway station, guests appreciate the accessibility for exploring the area without needing a car. The vicinity offers diverse dining options, shops, and proximity to workplaces and the freeway, making it ideal for those visiting for business or leisure.
While the location receives praise, other aspects of the hotel present challenges. Guests commonly report discrepancies in the advertised amenities, especially regarding breakfast, which is often not provided despite promises. Additionally, the overall cleanliness and condition of the rooms significantly detract from the experience, with various complaints about unpleasant odors, dirty linens, and malfunctioning appliances. These issues extend to the bedding, where discomfort is exacerbated by worn-out mattresses and damaged sheets.
Staff experiences at Econo Lodge Midvale vary, with many guests appreciating the friendliness and helpfulness of certain members. Positive interactions highlight efficient front desk service and accommodating housekeeping staff. However, inconsistency in customer service results in mixed reviews, with some visitors encountering unhelpful or rude staff.
Overall, while Econo Lodge Midvale offers a notably convenient location and competent staff interactions, guests consistently call attention to the need for improvement in cleanliness, room maintenance, and amenity provisions to enhance their stay.
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