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Summary of reviewsCountry Inn & Suites by Radisson, West Valley City, UT, enjoys a favorable reputation among guests, who commend its convenient location. Situated near a variety of restaurants, concert venues, and shopping centers, the hotel offers easy access to entertainment and dining, making it a suitable choice for travelers who value convenience. The hotel’s breakfast is highly appreciated, providing a generous selection that caters to different tastes and offering good coffee and helpful reception service, with the added benefit of a clean pool enhancing the experience, especially for families.
The rooms receive mixed feedback; they are often praised for their spaciousness, cleanliness, and reasonable pricing. However, some guests highlight issues with outdated decor and minor maintenance problems, such as peeling wallpaper and unpleasant odors. Despite these concerns, the rooms are generally considered comfortable and quiet for short stays.
Cleanliness throughout the hotel presents a varied picture, with a positive first impression thanks to a clean-scented lobby and well-kept property. Yet, certain rooms fall short due to cleanliness issues that include odors and bathroom mildew, highlighting areas for improvement.
A hallmark of the hotel is its superior staff, known for being friendly, helpful, and welcoming. Interactions with the hotel team, particularly the front desk and management, are often highlighted for their hospitality, contributing to a positive and accommodating atmosphere despite ongoing remodeling activities.
The indoor pool, although a valued amenity, sees mixed reviews due to maintenance challenges such as cold water temperatures and cleanliness issues, along with a hot tub that periodically encounters functionality problems. Overall, while attention to some maintenance areas could enhance the guest experience, the positive aspects of the hotel, such as location, breakfast, and staff, contribute significantly to a largely satisfying stay.
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