Mercure Sydney Rouse Hill
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Summary of reviewsMercure Sydney Rouse Hill emerges as a highly favored option for travelers due to its convenient and strategic location next to The Fiddler, a lively local pub and restaurant. Guests appreciate the hotel's proximity to transport links, shopping centers and key attractions, all while enjoying a quiet and tranquil ambiance. The surrounding area's pleasant setting is ideal for outdoor dining and offers a reprieve from the busier parts of Sydney.
The hotel is commended for its clean, spacious and modern rooms. Amenities such as soundproofing and blackout curtains further enhance guest comfort. Despite occasional remarks about room size and basic amenities, the rooms are generally described as clean, tidy and well-maintained. The cleanliness extends throughout the property with high marks for both the accommodations and common areas, contributing to a welcoming atmosphere.
Dining experiences, particularly at The Fiddler next door, are well-received with guests praising the quality and variety of food offered. Although the breakfast receives mixed reviews—due to it not being hosted within the hotel and some menu limitations—the overall experience is positive, largely due to the excellent food quality and lovely setting. Dinner at The Fiddler is particularly lauded for its great food and quick service, making it a popular choice for both business and leisure dinners.
Guest feedback on the hotel staff is overwhelmingly positive. Described as efficient, courteous and professional, the staff excel in creating a welcoming environment. Their friendly demeanor and helpful nature significantly enhance guest experiences, making interactions memorable and enjoyable.
Free wifi is another appreciated amenity, noted for being fast, reliable and easy to connect to. Minor issues with device connectivity do arise but are relatively rare. The gym is generally praised for its modern and well-equipped facilities, despite minor inconveniences such as lack of wipes and water dispensers.
The outdoor pool receives mixed reviews; while maintained and clean, its small size and lack of privacy due to nearby public areas detract from the experience.
Parking is convenient during weekdays with ample free onsite spaces. However, parking becomes challenging during busy weekends due to the hotel's "first in, best dressed" policy.
For families, Mercure Sydney Rouse Hill offers adjoining rooms and access to play equipment at The Fiddler, making it a practical and enjoyable choice for family stays. Its proximity to family-centric locations further adds to its appeal.
The beds at the hotel receive high praise for their exceptional comfort, contributing to restful and pleasant stays. Business travelers also find the hotel convenient with good facilities and strategic proximity to key areas enhancing its appeal for work-related visits.
Overall, Mercure Sydney Rouse Hill provides a comfortable, modern and convenient stay with excellent service, making it a reliable choice for a variety of travelers.
Categories
The hotel is commended for its clean, spacious and modern rooms. Amenities such as soundproofing and blackout curtains further enhance guest comfort. Despite occasional remarks about room size and basic amenities, the rooms are generally described as clean, tidy and well-maintained. The cleanliness extends throughout the property with high marks for both the accommodations and common areas, contributing to a welcoming atmosphere.
Dining experiences, particularly at The Fiddler next door, are well-received with guests praising the quality and variety of food offered. Although the breakfast receives mixed reviews—due to it not being hosted within the hotel and some menu limitations—the overall experience is positive, largely due to the excellent food quality and lovely setting. Dinner at The Fiddler is particularly lauded for its great food and quick service, making it a popular choice for both business and leisure dinners.
Guest feedback on the hotel staff is overwhelmingly positive. Described as efficient, courteous and professional, the staff excel in creating a welcoming environment. Their friendly demeanor and helpful nature significantly enhance guest experiences, making interactions memorable and enjoyable.
Free wifi is another appreciated amenity, noted for being fast, reliable and easy to connect to. Minor issues with device connectivity do arise but are relatively rare. The gym is generally praised for its modern and well-equipped facilities, despite minor inconveniences such as lack of wipes and water dispensers.
The outdoor pool receives mixed reviews; while maintained and clean, its small size and lack of privacy due to nearby public areas detract from the experience.
Parking is convenient during weekdays with ample free onsite spaces. However, parking becomes challenging during busy weekends due to the hotel's "first in, best dressed" policy.
For families, Mercure Sydney Rouse Hill offers adjoining rooms and access to play equipment at The Fiddler, making it a practical and enjoyable choice for family stays. Its proximity to family-centric locations further adds to its appeal.
The beds at the hotel receive high praise for their exceptional comfort, contributing to restful and pleasant stays. Business travelers also find the hotel convenient with good facilities and strategic proximity to key areas enhancing its appeal for work-related visits.
Overall, Mercure Sydney Rouse Hill provides a comfortable, modern and convenient stay with excellent service, making it a reliable choice for a variety of travelers.
Hotel with Parking
This hotel provides dedicated parking for guests. As a hotel, it's designed to accommodate travelers with vehicles, ensuring convenient and secure parking during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Mercure Sydney Rouse Hill is a hotel that boasts a highly convenient location, making it a favored choice for various travelers. It is situated next to The Fiddler, a lively local pub and restaurant, making it an ideal spot for meals and refreshments. The vicinity also offers easy access to shopping centers, particularly the Rouse Hill Town Centre, providing numerous dining and retail options.
Many guests find the location suitable for their specific needs, whether attending a nearby venue, visiting family or conducting business. The proximity to essential shops, transport links such as bus stops and Metro stations and ample free parking add to the overall convenience. Despite being centrally located, the hotel is praised for its quiet ambiance, making it a comfortable place to stay.
In addition to the practical elements, the surrounding area is described as nice and tranquil, offering a pleasant setting for outdoor dining and a reprieve from the busier parts of Sydney. Given its strategic position, the hotel is highly recommended for those looking to explore the attractions of Rouse Hill and nearby regions. Overall, guests appreciate the clean, spacious accommodations and the excellent service, all amplified by the prime location.
The Mercure Sydney Rouse Hill receives mixed reviews for its breakfast offerings. Many guests were pleased with the quality of the meals, describing them as tasty, amazing and excellent. They appreciated the generous portions, good food options and the convenience of enjoying breakfast at The Fiddler next door, which offers both indoor and outdoor seating. The location for breakfast was highlighted as lovely and the atmosphere was considered roomy and comfortable.
However, there were some concerns. A recurring point of contention was that the breakfast is not hosted within the hotel itself, leading to a less traditional experience for guests expecting an in-house buffet. Additionally, a few guests mentioned that the menu options were limited and others found the service less than satisfactory or felt it was too costly. Those requiring gluten-free options reported extra charges.
Despite these minor drawbacks, the positive feedback suggests that the overall breakfast experience at this hotel is quite enjoyable, especially given the quality and setting at The Fiddler next door.
Mercure Sydney Rouse Hill offers a convenient and enjoyable dining experience, prominently featuring meals from The Fiddler Restaurant, which is conveniently located next door. Guests have found great value in the quality and variety of food offered with many praising the convenience of room service from The Fiddler, highlighting its quick and delicious delivery. The restaurant’s service is often commended as exceptional, adding to the pleasant dining experience. The food is consistently described as great, amazing and exceptionally good, making it a popular choice for both business and leisure dinners.
The proximity of The Fiddler also makes it a favored spot for family reunions and guests appreciate that the venue is suitable for kids. The location's overall appeal is enhanced by the restaurant's mere walking distance from the hotel, allowing for easy access to a wide array of dining options. Guests have noted that The Fiddler never disappoints in providing both food and entertainment.
However, a few reviews indicated some negative encounters, specifically pointing out rude service from both a Mercure employee and The Fiddler’s manager. Despite these isolated incidents, the overall sentiment remains positive with most guests expressing high satisfaction with their dining experiences at Mercure Sydney Rouse Hill.
Mercure Sydney Rouse Hill offers a comfortable and modern experience through its rooms. Consistently praised for being clean and tidy, the rooms at this hotel are also frequently described as spacious and airy. They feature up-to-date decor and facilities, contributing to a fresh and contemporary ambiance.
Guests highlight the well-designed interiors and comfortable beds, often noting the spaciousness and cleanliness of the accommodations. The rooms are also noted to be quiet, even though the hotel is conveniently located next to The Fiddler and a main road. Many reviews emphasize the comfort provided by the soundproofing and blackout curtains.
Despite being modern and well-furnished, some rooms are reported as small and occasionally claustrophobic with basic amenities available. Bathrooms generally receive positive feedback, although they are on the smaller side.
Overall, the rooms in Mercure Sydney Rouse Hill are described as clean, modern and comfortable, providing an enjoyable environment with all necessary amenities for a pleasant stay.
At Mercure Sydney Rouse Hill, guests frequently praise the exceptional comfort of the beds. Reviews highlight that the beds are extremely comfortable with many describing them as super comfy, soft and even heavenly. A common theme in the reviews is that the beds provided some of the best sleep experiences with guests appreciating the quality bedding that the Mercure brand is known for. There were a few mentions of beds being a little hard or having body divots, but these comments were in the minority compared to the overwhelming positive feedback on the comfort and coziness of the beds. Overall, the beds at Mercure Sydney Rouse Hill frequently exceed guest expectations, offering a restful and pleasant stay.
Mercure Sydney Rouse Hill consistently receives high marks for its cleanliness, making it a top choice for travelers who prioritize hygiene and modern comforts. Reviews frequently mention the hotel's clean and tidy rooms with many guests describing them as very clean, comfortable and well-maintained. The modern design and stylish decor are additional highlights, creating an inviting atmosphere.
Guests appreciate the well-presented and spacious rooms, which are often noted for their fresh and immaculate conditions. Housekeeping standards are generally praised, ensuring that most areas, including the facilities and common spaces, are kept spotless. The friendly and accommodating staff further enhance the positive experience, contributing to a welcoming stay.
However, occasional comments indicate some room for improvement in certain areas, such as under-bed cleaning. Despite these isolated incidents, the hotel's overall cleanliness is repeatedly lauded with many guests considering it one of the cleanest properties they've ever stayed in. The combination of modernity and meticulous upkeep, along with the added comfort of clean and comfy beds, positions the Mercure Sydney Rouse Hill as a reliable and appealing accommodation option.
At Mercure Sydney Rouse Hill, guests consistently praise the hotel staff for their exceptional service and professionalism. Reviewers highlight the staff as efficient, courteous and consistently professional, enhancing the overall experience. Words like welcoming, friendly and helpful frequently appear in the reviews, indicating a positive and inviting atmosphere created by the hotel team.
Numerous guests commend the friendliness and approachability of the staff with several noting that both the front desk and housekeeping personnel are particularly inviting. Guests appreciate the welcoming and helpful nature of the team, making interactions memorable and enjoyable. The professionalism of the staff is also a recurring theme with many guests highlighting their courteous attitude and excellent service.
In addition to their friendly demeanor, the staff at Mercure Sydney Rouse Hill are lauded for being informative and obliging, ensuring that guests' needs are met promptly. The positive interactions with the staff contribute significantly to the pleasant and comfortable stay that guests often report.
Overall, the dedicated and amiable staff at Mercure Sydney Rouse Hill receive high praise for creating a welcoming environment and providing exceptional service consistently.
Mercure Sydney Rouse Hill generally receives positive feedback for its wifi services. Guests frequently describe the connection as fast, reliable and impressive. Several reviews highlight the ease of connecting to the wifi and mention that it enhances TV streaming experiences. Many more compliment the hotel's wifi for being free and superb, especially in the reception area. However, there are isolated reports of difficulties with getting the wifi to work on certain devices, like iPads. Overall, the hotel’s wifi performance is highly rated by the majority of its visitors.
The gym at Mercure Sydney Rouse Hill generally receives high praise for its modern and well-equipped facilities. Guests appreciated the clean, new gym with a great selection of equipment. Despite some minor issues, such as the lack of wipes, water dispensers and an uncomfortably cold temperature, the gym remains a highlight for many, contributing positively to their stay.
The pool at Mercure Sydney Rouse Hill receives mixed reviews from guests. On the positive side, it is often described as a nice and clean outdoor facility. The area surrounding the pool is noted for being neat, adding to its pleasant ambiance. However, several drawbacks are mentioned, including its small size and lack of privacy due to its placement next to a busy public restaurant. Additionally, guests have commented on the pool's location being in a shaded and sometimes dirty area with one review highlighting the presence of dead bags and grass in the water. The nearby smoking area further detracts from the overall experience, making it less enjoyable for some visitors.
Mercure Sydney Rouse Hill offers a mixed experience when it comes to parking. Many guests appreciated the convenience of the free onsite parking and found it easy to get to with some noting plenty of parking spaces available. The proximity of the parking to the hotel reception adds to its convenience. Free off-street parking is another highlight mentioned by several guests, contributing to the overall ease of access.
However, during weekends, particularly on Friday and Saturday nights, parking can become quite challenging. Some guests noted that car parking is not assured on these busy nights with some even describing it as being incredibly difficult or nearly impossible. Despite this, weekdays seem to offer better parking availability, making it more convenient for guests planning their stays outside of the peak weekend times. The hotel operates on a "first in, best dressed" approach for parking, indicating that early arrivals are more likely to secure a spot.
Overall, while parking at Mercure Sydney Rouse Hill generally receives positive remarks for being free and close to the hotel, guests should be mindful of potential difficulties during the busy weekend periods.
Mercure Sydney Rouse Hill presents a favorable option for families looking for a convenient and enjoyable stay. The hotel offers adjoining rooms, making it ideal for families needing additional space. One of the standout features is its fantastic location, being adjacent to The Fiddler pub, which not only provides great food but also boasts play equipment that the kids thoroughly enjoy. The restaurant on the premises is praised for being perfect for families, thanks to its playground that keeps the younger guests entertained.
Additionally, the hotel's proximity to various family-centric locations, such as the BAULKHAM HILLS netball courts and venues ideal for family reunions and weddings, makes it a practical choice. Whether attending a family function or spending Christmas with relatives, Mercure Sydney Rouse Hill meets the needs of families looking for a convenient and pleasant stay in the area.
Mercure Sydney Rouse Hill stands out as a practical choice for business travelers with a convenient location that is ideal for conducting business over lunch or dinner. The hotel boasts good facilities tailored for a business stay and is perfect for an overnight stop for work. The professional nature of the front desk and lovely staff contribute to a pleasant experience. Its proximity to key areas makes it a strategic spot for attending conferences or events, such as those at Castlebrook Memorial Park. Overall, Mercure Sydney Rouse Hill's beautiful setting and on-site restaurant enhance its appeal, making it a reliable option for business-related stays.
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Location
Many guests find the location suitable for their specific needs, whether attending a nearby venue, visiting family or conducting business. The proximity to essential shops, transport links such as bus stops and Metro stations and ample free parking add to the overall convenience. Despite being centrally located, the hotel is praised for its quiet ambiance, making it a comfortable place to stay.
In addition to the practical elements, the surrounding area is described as nice and tranquil, offering a pleasant setting for outdoor dining and a reprieve from the busier parts of Sydney. Given its strategic position, the hotel is highly recommended for those looking to explore the attractions of Rouse Hill and nearby regions. Overall, guests appreciate the clean, spacious accommodations and the excellent service, all amplified by the prime location.
Breakfast
However, there were some concerns. A recurring point of contention was that the breakfast is not hosted within the hotel itself, leading to a less traditional experience for guests expecting an in-house buffet. Additionally, a few guests mentioned that the menu options were limited and others found the service less than satisfactory or felt it was too costly. Those requiring gluten-free options reported extra charges.
Despite these minor drawbacks, the positive feedback suggests that the overall breakfast experience at this hotel is quite enjoyable, especially given the quality and setting at The Fiddler next door.
Dinner
The proximity of The Fiddler also makes it a favored spot for family reunions and guests appreciate that the venue is suitable for kids. The location's overall appeal is enhanced by the restaurant's mere walking distance from the hotel, allowing for easy access to a wide array of dining options. Guests have noted that The Fiddler never disappoints in providing both food and entertainment.
However, a few reviews indicated some negative encounters, specifically pointing out rude service from both a Mercure employee and The Fiddler’s manager. Despite these isolated incidents, the overall sentiment remains positive with most guests expressing high satisfaction with their dining experiences at Mercure Sydney Rouse Hill.
Rooms
Guests highlight the well-designed interiors and comfortable beds, often noting the spaciousness and cleanliness of the accommodations. The rooms are also noted to be quiet, even though the hotel is conveniently located next to The Fiddler and a main road. Many reviews emphasize the comfort provided by the soundproofing and blackout curtains.
Despite being modern and well-furnished, some rooms are reported as small and occasionally claustrophobic with basic amenities available. Bathrooms generally receive positive feedback, although they are on the smaller side.
Overall, the rooms in Mercure Sydney Rouse Hill are described as clean, modern and comfortable, providing an enjoyable environment with all necessary amenities for a pleasant stay.
Beds
Cleanliness
Guests appreciate the well-presented and spacious rooms, which are often noted for their fresh and immaculate conditions. Housekeeping standards are generally praised, ensuring that most areas, including the facilities and common spaces, are kept spotless. The friendly and accommodating staff further enhance the positive experience, contributing to a welcoming stay.
However, occasional comments indicate some room for improvement in certain areas, such as under-bed cleaning. Despite these isolated incidents, the hotel's overall cleanliness is repeatedly lauded with many guests considering it one of the cleanest properties they've ever stayed in. The combination of modernity and meticulous upkeep, along with the added comfort of clean and comfy beds, positions the Mercure Sydney Rouse Hill as a reliable and appealing accommodation option.
Staff
Numerous guests commend the friendliness and approachability of the staff with several noting that both the front desk and housekeeping personnel are particularly inviting. Guests appreciate the welcoming and helpful nature of the team, making interactions memorable and enjoyable. The professionalism of the staff is also a recurring theme with many guests highlighting their courteous attitude and excellent service.
In addition to their friendly demeanor, the staff at Mercure Sydney Rouse Hill are lauded for being informative and obliging, ensuring that guests' needs are met promptly. The positive interactions with the staff contribute significantly to the pleasant and comfortable stay that guests often report.
Overall, the dedicated and amiable staff at Mercure Sydney Rouse Hill receive high praise for creating a welcoming environment and providing exceptional service consistently.
Wi-Fi
Gym
Pool
Parking
However, during weekends, particularly on Friday and Saturday nights, parking can become quite challenging. Some guests noted that car parking is not assured on these busy nights with some even describing it as being incredibly difficult or nearly impossible. Despite this, weekdays seem to offer better parking availability, making it more convenient for guests planning their stays outside of the peak weekend times. The hotel operates on a "first in, best dressed" approach for parking, indicating that early arrivals are more likely to secure a spot.
Overall, while parking at Mercure Sydney Rouse Hill generally receives positive remarks for being free and close to the hotel, guests should be mindful of potential difficulties during the busy weekend periods.
Family
Additionally, the hotel's proximity to various family-centric locations, such as the BAULKHAM HILLS netball courts and venues ideal for family reunions and weddings, makes it a practical choice. Whether attending a family function or spending Christmas with relatives, Mercure Sydney Rouse Hill meets the needs of families looking for a convenient and pleasant stay in the area.
Business
Yes, Mercure Sydney Rouse Hill has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Sydney Rouse Hill.
No, Mercure Sydney Rouse Hill doesn't allow dogs.
Yes, parking facilities are available at Mercure Sydney Rouse Hill.
Yes, Mercure Sydney Rouse Hill has a gym.
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