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Summary of reviewsHilltop Motel in Kingston garners largely positive reviews, establishing its reputation through various commendable features. Situated approximately 7 km from downtown Kingston, its location is particularly praised for convenience, especially for travelers utilizing the nearby highway. The surrounding amenities such as restaurants, grocery stores and shopping malls add to the practicality of the motel's positioning and the proximity to a Tim Hortons is a noted bonus. This ease of access combined with a tranquil atmosphere away from the hustle and bustle makes it an attractive spot for visitors.
The rooms at Hilltop Motel receive consistent praise for their cleanliness, comfort and maintenance. Guests highlight the simple yet sufficient nature of the rooms, enhanced by pleasant renovations including modern amenities like refrigerators and microwaves. Cleanliness is a standout with many reviews admiring the fresh and tidy surroundings. While the rooms are characterized as small, they are deemed adequate, matching the affordable pricing which offers great value. Some suggestions for improvements include heavier curtains to block external light and updates to maintain the freshness of the decor.
Guests appreciate the peaceful environment despite not being situated close to downtown. The motel’s commitment to cleanliness extends from the rooms to the overall establishment, contributing to a welcoming and comfortable stay.
The staff at Hilltop Motel consistently receives acclaim for their friendliness, helpfulness and dedication. From the front desk personnel to the owner and manager, the team is commended for their warm welcomes, efficient service and personable interactions. The positive experiences with the staff significantly enhance the overall guest experience.
However, Wi-Fi connectivity poses a notable issue with many guests reporting slow speeds and unreliable service, especially in certain parts of the building. This aspect stands out as an area needing improvement.
Despite some isolated concerns regarding older mattresses or occasional cleanliness oversights, the beds overall are positively reviewed for their comfort and cleanliness. Some guests have remarked on experiencing exceptionally restful sleep during their stay.
In summary, Hilltop Motel offers a highly convenient and clean place to stay, bolstered by exceptional staff and comfortable accommodations. It is a well-rounded choice for travelers seeking value, comfort and accessibility in Kingston, although improvements in Wi-Fi service could enhance the guest experience further. Show more
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Small Motel
Room Types
Queen RoomFree Wi-Fi, a cable TV and a seating area are provided. A microwave and a fridge are included.
Double Room with Two Double BedsFree Wi-Fi, a cable TV and a seating area are provided. A microwave, a fridge and a work desk are included.
Guest Reviews
7.5
Good
Location
Hilltop Motel in Kingston offers a highly convenient location for travelers. Situated approximately 7 km from downtown Kingston, it provides easy access to the highway, making it an ideal spot for those traveling by car or train. The motel is surrounded by a variety of amenities, including restaurants, grocery stores, gas stations, drugstores and shopping malls, ensuring guests have everything they need within reach. The proximity to a Tim Hortons, a hallmark of Canadian convenience, is an added bonus.
The location strikes a balance between accessibility and tranquility, being close enough to downtown Kingston and its attractions, yet removed from the noisy hustle and bustle of the core. Guests can park right in front of their rooms, adding an extra layer of convenience for those on a road trip.
Overall, the geographical situation of Hilltop Motel seems to cater well to the needs of visitors with a notable emphasis on ease of access to key points of interest and essential services. The friendly and kind staff only enhance the experience, making this a well-rounded choice for those seeking a simple, clean and quiet place to stay while exploring the charms of Kingston.
Rooms
Hilltop Motel offers rooms that are consistently praised for their cleanliness and comfort. Guests frequently note that the rooms are very clean, spacious and well-maintained, often mentioning the pleasant and up-to-date renovations including nice wood flooring and modern amenities like a refrigerator and microwave. Many reviews highlight the rooms being simple yet sufficient, often suitable for short stays. Daily cleaning services ensure that standards are continually met.
The bathrooms feature the added benefit of an external window, enhancing ventilation. Some guests appreciated the comfortable beds, although there was a mention of an older mattress that could be improved. The overall atmosphere is described as pleasant with rooms that are small but adequate, matching the affordable pricing.
Suggestions for improvement include the addition of heavier curtains to block external light and a need for minor updates in certain areas to keep the decor fresh. While the motel is not situated close to downtown, it offers a peaceful stay at a great value. Overall, despite a few minor drawbacks, guests are generally satisfied with the cleanliness, comfort and affordability of the rooms at Hilltop Motel.
Beds
The beds at Hilltop Motel receive generally positive remarks from guests, frequently described as comfortable and clean. Several reviewers highlighted the beds as being ultra-comfortable with some even saying they experienced the best sleep they've ever had in a hotel or motel setting. The value for money in relation to the comfort of the beds was noted favorably by some guests.
Despite these positive comments, a few individuals encountered issues such as noisy beds and mattresses with dips or old, uncomfortable conditions. Cleanliness of the beds, however, was a consistent appreciation point, although there was an occasional mention of finding hair or needing to replace the mattress.
On the whole, the feedback suggests that while most guests find the beds at Hilltop Motel to be comfortable and conducive to a good night's sleep, there are instances where improvements could be made to maintain consistency in quality.
Cleanliness
Hilltop Motel consistently receives praise for its cleanliness, creating a positive impression among guests. Many reviews highlight the impeccably clean and tidy rooms with guests often mentioning a fresh and clean smell upon entering. The hotel rooms are described as clean, cozy and comfortable with some guests pleasantly surprised by the level of cleanliness. The friendly and welcoming staff also contribute to the positive experience, ensuring that both the motel and the accommodations meet high standards. While there are occasional minor issues, such as damp smells or cleaning oversights, the overall sentiment is that Hilltop Motel maintains a very clean environment at an affordable price. This commitment to cleanliness makes it a commendable choice for travelers seeking a comfortable and quiet stay.
Staff
The Hilltop Motel consistently receives praise for its exceptional staff, who are described as friendly, helpful and accommodating. Guests highlight the kindness, courtesy and dedication of everyone from the front desk personnel to the owner and manager. Check-in and check-out processes are noted for their efficiency and the warm welcomes guests receive set a positive tone for their stay. Many reviews commend the staff’s honesty and the pleasant conversations they share, creating a welcoming atmosphere throughout the visit. Overall, the team at Hilltop Motel goes above and beyond to ensure guests feel at home, making the establishment a standout in terms of customer service.
Wi-Fi
The Wi-Fi at Hilltop Motel has some definite drawbacks. Many guests noted that the internet speed is very slow and in some cases, the Wi-Fi didn't work at all within their rooms. Additionally, there appears to be no Wi-Fi service at the far end of the building, causing inconvenience for those staying in that section. Despite one person occasionally being able to connect, others often struggled to maintain a connection. The overall consensus suggests that the Wi-Fi service is weak and unreliable.
No, Hilltop Motel doesn't have any pool.
No, a spa isn't available at Hilltop Motel.
No, Hilltop Motel doesn't allow dogs.
No, parking facilities aren't available at Hilltop Motel.