Doubletree By Hilton Hull

Kingston upon Hull 53.74702300, -0.34773400 , Ferensway (Show on Map)
8.4
Very Good


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Summary of reviewsDoubletree By Hilton Hull enjoys a prime, central location that is celebrated by guests for its convenience and accessibility. It is close to the main train station, the old town and various entertainment venues, making it a perfect base for exploring Hull. This central positioning is complemented by modern facilities and spacious, quiet rooms, which are particularly praised for their cleanliness. The hotel is popular among both leisure and business travelers, bolstered by easy car parking options.

Breakfast at the hotel generally receives positive remarks for its varied and high-quality food, although some guests felt the food could be hotter and experienced occasional service hiccups. Dinner, especially at the Marco Pierre White restaurant, gains commendation for its taste and quality, although some found the food overpriced and experienced inconsistencies in room service and ambiance.

The rooms stand out for their spaciousness, modern decor and immaculate cleanliness. Many guests appreciate the comfortable beds, well-equipped bathrooms and efficient temperature control. Despite minor complaints such as occasional noise or lack of certain amenities, the rooms are highly loved.

Cleanliness throughout the hotel, maintained meticulously by the housekeeping team, is consistently highlighted. Guests describe the hotel as spotless with tidy common areas and well-kept surroundings.

The staff at Doubletree By Hilton Hull are frequently commended for their friendliness, attentiveness and professionalism, significantly enriching guests' experiences. Whether at the bar, reception or throughout the hotel, the staff consistently provide warm and courteous service.

WiFi service at the hotel generally receives praise for its speed and reliability, though there are occasional mentions of outages and issues with connectivity for smart TV applications.

The gym facilities earn positive feedback for their state-of-the-art equipment and cleanliness, offering a robust and enjoyable fitness experience for guests.

Parking, however, receives mixed reviews. While the security is appreciated, many guests find the cost high and the car park inconveniently located with limited and sometimes full spaces.

Families find the hotel accommodating with great service and amenities catering to both children and elderly relatives. There are minor issues with room sizes for larger families, but overall, the hotel provides a welcoming environment.

The beds in the rooms are often described as very comfortable and conducive to a good night's sleep, though opinions on firmness vary with some finding them too firm or noisy.

In summary, Doubletree By Hilton Hull is praised for its central location, clean and modern rooms, commendable amenities and friendly staff. While there are areas for improvement, particularly in parking and some dining aspects, the general consensus is that it offers a pleasant and comfortable stay.
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Categories
Family Friendly Hotel
The hotel provides generous family suites designed with additional space and comfort. Families are greeted with complimentary cookies upon arrival. It is also close to family attractions such as the Streetlife Museum and the Ferens Art Gallery.

Dog Friendly Hotel
This hotel is part of the Hilton brand, which offers pet-friendly accommodations. It provides comfortable stays for guests and their pets.

Business Hotel
This hotel is a premier choice for business travelers, located near the city center, providing easy access to main business areas. It offers complimentary Wi-Fi, meeting rooms, a business center, and a fitness center. The hotel has over 1,000 sq. meters of flexible event space and 8 meeting rooms that can accommodate up to 300 delegates, equipped with the latest technology and high-speed internet.

Hotel with Parking
This hotel offers on-site parking, combining convenience with a well-regarded brand known for quality and service. The parking facilities are part of a comprehensive guest experience.

EV charging stations  


Accessible Hotel
This hotel offers King Accessible Rooms with a generous 35 square meters of space, featuring specific accessible amenities such as grab rails, walk-in showers, and emergency pull cords. It provides 8 accessible parking spaces, assistive listening devices, an elevator, handrails in hallways and stairways, a stair-free path to the entrance, and visual alarms in hallways.

Hotel with Gym
The Doubletree By Hilton Hull offers a fully equipped fitness center that is open 24 hours. The gym is praised for its state-of-the-art equipment and cleanliness. Fitness classes are also available.

4-Star Hotel
This hotel offers contemporary accommodations and is known for its high standards of service. It features well-equipped rooms, on-site dining, and a fitness center, making it suitable for both leisure and business travelers.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Room Types
King Guest Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit has 1 bed.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath or a shower. The suite provides a safe deposit box, an electric kettle, a sofa, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

King Room - Mobility Accessible The spacious double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 1 bed.

One-Bedroom King Suite with City View This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and a sofa. The unit offers 2 beds.

Superior King Room with City View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit has 1 bed.

Twin Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The double room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
The Doubletree By Hilton Hull boasts an excellent, centrally located position that appears to be highly appreciated by its guests. Situated just a short stroll from the main train station and a mere 20 minutes from the old town, the hotel offers easy access to the city's amenities. The proximity to bars, restaurants, shopping centers and entertainment venues makes it a convenient choice for visitors looking to explore Hull.

Guests frequently highlight the hotel's ideal location for events, shopping and access to transport links, including the station and bus routes. It's perfectly situated for those attending shows at the nearby City Hall or exploring the local nightlife, yet it's also praised for its quiet rooms and overall cleanliness.

Modern facilities and spacious rooms enhance the overall appeal, making it a popular choice for both leisure and business travelers. With easy-to-find positioning and convenient car parking options nearby, it's clear that the Doubletree By Hilton Hull offers a combination of comfort, convenience and central accessibility, ensuring a pleasant stay for its guests.

Breakfast
Guests at the Doubletree By Hilton Hull have shared a diverse range of opinions on breakfast at the hotel. Many praised the buffet breakfast for its incredible selection and options, noting it was beautifully set out, varied and offered good value. Descriptions such as "amazing", "excellent" and "delicious" were frequent and many highlighted the lovely ambience of the breakfast hall and its high-quality, tasty food.

However, not all feedback was positive. A few guests felt the breakfast could be hotter, both the buffet items and the cooked-to-order dishes. Some commented on occasional service issues, mentioning that replacement of items like croissants could be slow and others experienced confusion over breakfast inclusions.

Despite these areas for improvement, the general sentiment skewed favorable. The plentiful choices, especially with the ability to order from the kitchen, left many guests satisfied. Overall, while there were minor criticisms, the breakfast experience at Doubletree By Hilton Hull was well-received by a majority of its guests.

Dinner
Guests of the Doubletree By Hilton Hull generally had positive experiences with the evening meals at the hotel, often describing the food as amazing, exceptional and delicious. The Marco Pierre White restaurant received high marks for its tasty meals, including steaks that were particularly praised. The service in the restaurant and bar was frequently noted as excellent and impeccable.

However, feedback on room service food was mixed with some guests mentioning limited options and poor quality, specifically pointing out that dishes like pizza and burgers took a long time to arrive and were not up to standard. Some reviewers found the Marco Pierre White restaurant experience disappointing, citing overcooked steaks, bland macaroni cheese and poor desert options. The food was sometimes considered overpriced for the quality and portion sizes offered.

The restaurant's ambiance and service received a mixed response with some finding it lovely and fabulous, while others criticized it for being too noisy and having slow service. A few comments pointed out that the restaurant was cold and had tiny tables. Although poorly cooked hash browns and a basic atmosphere were mentioned, other guests enjoyed tasty meals at the bar and fabulous cocktails at the Lexington roof bar.

While the overall sentiment leaned towards satisfaction with the dinner experience with many praising the quality and taste of the food and service, there were clear areas highlighted for improvement, like food variety and consistency.

Rooms
Guests of Doubletree By Hilton Hull consistently praise several standout features of the hotel's rooms. The majority of reviews highlight the rooms' spaciousness, modern decor and immaculate cleanliness, which seem to impress visitors significantly. Comfortable beds, large rooms and beautiful, well-equipped bathrooms contribute to a pleasant stay. Many found the rooms to be quiet and free from disturbances, ensuring a restful night.

The facilities and amenities within the rooms received high marks with guests appreciating the complimentary items and efficient temperature control. The modern aesthetic and high-quality furnishings add to the overall positive experience. Guests also noted the high standard of maintenance and daily housekeeping, which keeps the rooms looking fresh and neat.

For those with specific needs, disabled rooms are available and described as spacious and accommodating. Positive mentions also extend to the comfort and quality of the bedding with many attesting to a good night’s sleep. Some guests did note issues such as smaller than expected room sizes or minor inconveniences like the lack of a fridge or initial cold water in the shower.

In summary, the rooms at Doubletree By Hilton Hull receive acclaim for their spacious, clean and well-appointed nature, providing guests with a modern, comfortable and quiet environment to enjoy their stay.

Beds
Visitors to the Doubletree By Hilton Hull frequently highlight the quality of the hotel's beds in their reviews. Many guests find the beds to be very comfortable and spacious with remarks about the beds being super comfortable, cozy and conducive to a good night's sleep. The rooms are often praised for being large and clean, further adding to a pleasant stay. Guests commonly mention the delight of resting on big, comfy beds that offer a sense of luxury and relaxation.

However, the feedback on the mattress firmness varies with some guests finding the beds to be a bit too firm or even hard for their liking. In addition, some beds have been described as noisy or creaky when turning over, which detracts slightly from the overall experience. Pillows were also mentioned as being a bit too soft or flat for some guests, which affected their comfort.

Despite these occasional remarks, the general consensus points to a comfortable sleep experience, underscored by the positive comments about the overall quality and size of the beds. The hotel's commitment to cleanliness and sizable rooms further enhances the comfort that many guests enjoy during their stay.

Cleanliness
Doubletree By Hilton Hull has consistently impressed guests with its exceptional standards of cleanliness. The majority of the reviews laud the hotel for its modern, stylish and spacious rooms, all impeccably clean and well-maintained. Guests frequently describe the hotel as spotless with immaculate bathrooms and consistently tidy surroundings. The high spec of the fixtures and fittings adds to the sense of a meticulously kept property.

The housekeeping team is often credited for the high level of cleanliness with rooms being described as cleaned to a very high standard. Common areas like the reception and bar are equally well-maintained, contributing to an overall sense of a clean and welcoming environment throughout the hotel.

Though a few reviewers noted minor issues like some hair found in the bathrooms or occasional noise from other guests, these instances were rare and did not overshadow the overwhelmingly positive feedback regarding cleanliness. The friendly and attentive staff further enhance the guest experience, ensuring that the hotel remains a well-kept and comfortable stay for anyone visiting Hull.

Staff
The staff at the Doubletree By Hilton Hull are frequently highlighted for their exceptional service and friendly demeanor. Guests have consistently praised the hotel for its warm and welcoming atmosphere, crediting the attentive and courteous staff for this positive experience. Bar staff and receptionists, in particular, have been described as great, cheerful and efficient, providing excellent friendly service throughout the stay. The professionalism of the team, coupled with their helpful attitude, stands out, making guests feel attended to and valued. Noteworthy mentions include staff members who went above and beyond to ensure memorable visits, like Jayde and the thoughtful actions, such as storing preparation food for competitions. Despite some isolated incidents of less-than-stellar service, the overwhelming consensus is that the staff are lovely, polite and accommodating, contributing significantly to the overall pleasant stay at the hotel. Whether it's a warm cookie on arrival or a helpful hand at check-in, the Doubletree By Hilton Hull's staff earns high marks for their dedication to guest satisfaction.

Wi-Fi
When visiting the Doubletree By Hilton Hull, guests have generally positive feedback regarding the hotel's WiFi service. Many users highlight the good speed and reliable connectivity throughout the premises, describing the WiFi as fast and working well. There is mention of excellent speed with no issues, making it convenient for various online activities. However, there were some instances where guests faced outages with the WiFi not working for portions of the evening and inconsistent connectivity. Some guests also noted issues with the smart TV apps, such as YouTube and Netflix and the necessity for faster broadband. Despite these occasional setbacks, many visitors found the WiFi satisfactory for their needs.

Gym
The Doubletree By Hilton Hull boasts a commendable gym facility, often praised by guests for its state-of-the-art equipment and cleanliness. The gym receives high marks for its excellent condition and is considered a standout feature of the hotel. Many reviewers appreciate the well-maintained fitness suite, which includes a reasonable range of equipment, making it suitable for various workout routines. Access to the gym is straightforward and part of the standard amenities, adding convenience for fitness enthusiasts.

Despite a few comments about limited equipment and occasional machines being out of order, the overall impression remains positive. Guests frequently highlight the gym's peaceful atmosphere and convenient location, including some who enjoyed having the gym on their floor level. Security measures within the facility are robust, ensuring a safe environment for all users. Additionally, the inclusion of pets in the gym area is a unique perk that has been well received by pet owners.

In conclusion, the Doubletree By Hilton Hull's gym is a significant asset, well-regarded for its excellent facilities and modern equipment, contributing to an enjoyable stay for those looking to maintain their fitness routine while traveling.

Parking
The parking facilities at the Doubletree By Hilton Hull have received mixed reviews from guests. While the hotel does offer secure and safe parking options, many guests found the cost to be quite high with fees ranging from £10 to £20 per night. The car park, although secure, is often described as distant and inconvenient, requiring a long walk to the hotel lobby without direct access. Some visitors found the spaces too limited and occasionally full, forcing them to seek alternative parking nearby. Additionally, mobility access to the car park was noted as challenging. Despite these drawbacks, a few guests appreciated the secure nature of the parking facilities, though the overall sentiment indicates that improvements in accessibility, pricing and convenience could enhance the guest experience.

Family
Doubletree By Hilton Hull stands out as an ideal family destination, catering to various needs with exceptional service. Guests highlight the hotel's convenient location for family activities, creating memorable moments for both children and adults. One specific review appreciates the outstanding care provided for a daughter needing menstrual support, demonstrating the staff's commitment to going above and beyond. The hotel's amenities and family packages contribute to enjoyable family breaks, whether traveling with young children or elderly relatives. Staff members are praised for their patience and helpfulness, particularly in accommodating disabled guests. While some found the bedrooms slightly small for three occupants, families of four felt well-suited. Overall, the hotel offers good facilities and a welcoming environment for families, ensuring a pleasant and inclusive stay for all.

4 Star
Doubletree By Hilton Hull is often praised for its clean, comfortable and well-lighted rooms. Guests frequently mention the immaculate and spotless condition of the accommodations, highlighting the overall high quality of the hotel. The breakfast and facilities are also positively reviewed with many describing them as fantastic and meeting the expectations of a four-star establishment.

However, there are mixed opinions regarding the service with some guests experiencing confusion over charges and feeling that the general service did not fully align with the Hilton brand's prestigious reputation. Despite occasional disappointments and some reviews hinting at the hotel being a standard or fair-rated facility, the majority of the comments affirm that the hotel upholds the quality and standards associated with the DoubleTree name, earning its four-star rating. This combination of high standard facilities and generally positive room quality makes it a commendable choice for visitors to Hull.

Business
Doubletree by Hilton Hull stands out as an excellent choice for business travelers. The hotel boasts well-equipped, tidy and efficient business facilities, including a highly praised business center and top-notch conference amenities. Many guests have found the location to be exceptionally convenient for their professional needs, making it an ideal place for business stays or trips. The quiet, business-like environment supports productivity and focus, while the availability of free Wi-Fi adds to the convenience for those working remotely or needing internet access during their stay.

Meeting spaces are readily provided and the business-friendly amenities cater well to professionals. Despite a few minor hiccups such as a complex check-in process for colleagues and occasional poor service when extending stays, the overall experience is positive. Guests appreciate the great value for money and the overall efficiency of the services provided, making Doubletree by Hilton Hull a popular option among business travelers.

Accessible
Doubletree By Hilton Hull receives mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel offers disabled rooms equipped with accessible features, such as a well-designed disability toilet. The venue also has wheelchair-friendly entrances and accessible rooms available for booking.

However, several drawbacks impact the overall accessibility experience. Some guests found the heavy access doors hard to operate while in a wheelchair and the location of the disabled parking was noted as being too far from the reception area. The need to walk around the outside of the building to reach the car park and footpath posed additional challenges for wheelchair users. Moreover, there were reports of bed heights in accessible rooms being difficult for some guests to manage.

Instances such as a receptionist failing to note accessibility needs and difficulties in booking taxis for guests with disabilities were also raised. Minor but significant, these issues highlight that while the hotel does offer various accessible features, certain aspects could be improved to better accommodate all guests.

Romantic
Doubletree By Hilton Hull offers a truly romantic experience for couples seeking a memorable getaway. Guests rave about the rooftop bar, describing it as amazing and the perfect spot to enjoy enchanting views in a sophisticated setting. The sky bar adds an extra level of elegance, making it an ideal location for special occasions.

For those looking to celebrate anniversaries or special moments, the hotel provides a well-appreciated romantic package that includes thoughtful touches to make the stay extra special. Reviews mention rooms being beautifully decorated for occasions like Valentine's Day, enhancing the overall romantic atmosphere. Several guests were pleased with the added romantic touches that made their loved ones feel special during their stay. Overall, Doubletree By Hilton Hull is highlighted as a lovely romantic destination with excellent amenities and attention to detail.

Dog Friendly
Doubletree By Hilton Hull has been noted as a dog-friendly hotel with several reviewers highlighting its welcoming policy towards pets. Guests appreciated the availability of dog amenities, reinforcing the hotel's commitment to accommodating furry friends. However, some aspects of the dog-friendly policy required clearer communication. For instance, dogs are not permitted in the restaurant and there is an additional charge for bringing a dog, which was not always made explicit to guests. Furthermore, while the hotel accepts dogs, they are primarily limited to the room only. Despite some minor complaints about noise, including from pets and children, the general sentiment remained positive on the hotel's willingness to welcome dogs.


No, Doubletree By Hilton Hull doesn't have any pool.

No, a spa isn't available at Doubletree By Hilton Hull.

Yes, Doubletree By Hilton Hull welcomes dogs.

Yes, parking facilities are available at Doubletree By Hilton Hull.

Yes, Doubletree By Hilton Hull has a gym.

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