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Summary of reviewsIbis Hull City Centre receives high marks for its excellent location, making it a top choice for visitors seeking proximity to Hull's key attractions, transport links and lively nightlife. Guests particularly appreciate the convenience of nearby parking and ease of check-in. The hotel offers a good balance between affordability and practicality, making it suitable for both leisure and business travelers.
The breakfast at ibis Hull City Centre garners positive feedback for its variety, taste and value for money, featuring a mix of continental and full English options. The dinner experience is similarly well-received with tasty and reasonably priced meals available 24/7. Popular dishes like vege lasagne, buffalo chicken and curry are highlighted for their quality and generous portions.
Rooms at the hotel are frequently praised for their cleanliness and comfort, though some guests note that the decor appears outdated and in need of refurbishment. While a few reviews mention issues with maintenance and noise, the overall sentiment is that the rooms are functional and provide the essentials for a short stay.
Cleanliness is generally well-maintained with many guests commending the spotless rooms and attentive housekeeping staff. However, some remarks point out the need for deeper and more consistent cleaning in certain areas.
The staff at ibis Hull City Centre stand out for their exceptional friendliness and helpfulness, consistently enhancing the guest experience with their polite and attentive service. The reception team is particularly noted for their efficiency, ensuring a smooth check-in process.
Free Wi-Fi is highlighted as a notable feature with most guests finding the connection reliable and adequate for casual browsing. Some minor issues with connectivity and stability are mentioned but do not detract significantly from the overall positive experience.
The hotel's vibrant nightlife scene is a major draw for those looking to explore Hull's bars, pubs and clubs, though it can lead to nighttime noise, which may be a concern for light sleepers. The beds generally receive positive feedback for comfort, contributing to a good night's sleep for most guests.
Accessibility is another strong point with facilities catering to disabled guests and a convenient central location. However, some reviews suggest room for improvement in wheelchair accessibility.
Finally, the hotel stands out for its dog-friendly policies, making it a great option for pet owners. Guests appreciate the welcoming atmosphere for dogs, clean rooms designed for pet stays and a nearby dog-friendly park.
In summary, ibis Hull City Centre offers an ideal combination of convenience, comfort and value, supported by friendly staff and a strategic location, though some areas could benefit from updates and more meticulous maintenance. Show more
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Categories
Dog Friendly Hotel
This hotel offers pet-friendly accommodations.
Cheap Hotel
Provides a simple, clean, and functional stay in a central location. It's a pet-friendly option, which is a bonus for travelers with animals, and generally offers competitive rates.
Accessible Hotel
The ibis Hull City Centre provides accessible rooms equipped with wheelchair turning space, alarm cords, wheel-in showers, bathroom grab rails, accessible beds, wardrobes, mirrors, and writing facilities. Audible, visual, or vibrating fire alarms are available upon request or installed, and the hotel features elevators for easy access throughout.
Hotel near Nightlife Spots
Room Types
Double RoomThe double room features a carpeted floor, as well as a private bathroom boasting a shower. This double room provides a TV. The unit has 1 bed.
Twin RoomThe twin room provides a carpeted floor, as well as a private bathroom featuring a shower. This twin room features a TV. The unit offers 2 beds.
Accessible Room with Two Single BedsThe unit offers 2 beds.
Guest Reviews
7.6
Good
Location
The ibis Hull City Centre is lauded for its exceptional location, making it a convenient choice for visitors. Just a short walk from the train and bus stations, it offers easy access to Hull's vibrant city center. Guests frequently highlight its proximity to key attractions, such as the Connexin Arena, the Bonus Arena, the Hull City Hall and the marina, all within walking distance. The surrounding area is bustling with numerous bars, restaurants, shops and cultural spots, providing ample options for dining, entertainment and shopping.
Despite some mentions of the hotel being a bit dated, it remains a popular pick due to its affordability and value for money. Guests appreciate the clean, comfortable rooms and friendly, helpful staff. Many noted the ease of check-in and the availability of nearby parking, often at a very reasonable cost. For those attending events or visiting for specific purposes, the hotel’s central location next to several venues proves to be ideal.
Overall, the ibis Hull City Centre offers practicality and ease, placing guests right in the heart of Hull with everything they need just a short stroll away. Its outstanding location and good value make it a reliable choice for both leisure and business travelers looking to explore the city.
Breakfast
The breakfast at ibis Hull City Centre has received a mix of reviews, but there are numerous positive comments highlighting its appeal. Many guests appreciate the wide selection and variety of options available, often praising it as excellent, first-class and even fabulous. The breakfast is described as tasty, delicious and well-prepared with fresh ingredients. Guests frequently mention that it offers great value for money, especially when booked in advance.
A generous spread, including both continental and full English choices, seems to satisfy the expectations of many. The breakfast hours and the convenience of availability also receive commendation. Some guests particularly enjoyed the fresh self-serve buffet and the plentiful options that set them up for the day.
However, there are also a number of reviews noting shortcomings such as food temperature issues, limited gluten-free options and lack of variety on occasion. Some reviews mentioned the breakfast as overpriced or disappointing in quality with specific complaints about overdone food or tough bacon.
Overall, for a budget hotel, the breakfast at ibis Hull City Centre is largely considered good with many guests recommending it for its variety, taste and value.
Dinner
The dinner experience at ibis Hull City Centre has garnered considerable praise from guests. Diners have found the food to be tasty and good value for money with popular mentions including the vege lasagne, buffalo chicken, curry and jacket potatoes with exceptional fillings. The bar and restaurant offer food 24/7, which guests find convenient, especially for late-night meals after events. The pizza and cheeseburgers received high praise for their quality and generous portion sizes. While some found the food to be basic, the majority of diners appreciated the reasonable pricing and quick service. The atmosphere in the open-plan restaurant near the reception was also well-received with clean tables and a good range of condiments available. Overall, the evening dining experience is characterized by good service, beautifully presented dishes and great value, making it a solid choice for hotel guests.
Rooms
The guest reviews of ibis Hull City Centre paint a mixed picture of the hotel's rooms. On the positive side, many reviewers appreciated the cleanliness of the rooms, describing them as very clean, tidy and spotless. The rooms were often noted to be spacious and well-laid-out with all basic necessities covered, such as ample tea and coffee facilities and comfortable beds. Many found the large bathrooms and showers to be functional with good water pressure.
However, there were numerous comments highlighting areas in need of improvement. Several reviews mentioned that the rooms were outdated and looked tired with common issues including stained carpets, marks on walls and furnishings and overall shabby decor. Some guests also noted an unpleasant odour in the rooms, ranging from musty to smoky and even stale or eggy smells. Basic amenities like air-conditioning and lighting sometimes failed to meet expectations with reports of broken windows, malfunctioning toilets and poor room maintenance. Some guests also experienced noise from traffic or other guests and a few mentioned that rooms could get either too hot or too cold.
Despite these drawbacks, the hotel's functional approach seemed to work for many, particularly those seeking a simple, clean and budget-friendly option. While the aesthetics and maintenance could certainly benefit from refreshing, the rooms at ibis Hull City Centre generally provided what guests needed for a short, comfortable stay.
Beds
Guests at the Ibis Hull City Centre have a generally positive outlook on the comfort of the beds with the majority finding them very comfortable and noting the presence of clean, crisp bedding. Many rave about the super comfy or extremely comfortable beds, which contributed to a great night's sleep. Positive comments also mention the provision of plenty of pillows and warm, clean linen.
However, some reviews highlight inconsistencies with a number of guests finding the mattresses either too firm or too soft, leading to discomfort. Some beds were described as hard, creaky or too basic, affecting the overall sleeping experience negatively for those particular guests.
Despite a few complaints, including issues with room size and bed fit, the consensus leans towards a satisfactory sleep quality, underpinned by a significant number of guests emphasizing the clean and comfortable bedding and room amenities.
Cleanliness
When looking at the guest reviews for ibis Hull City Centre, the recurring theme is that the hotel enjoys a positive reputation for its general cleanliness, although with some notable exceptions. Many guests appreciated the rooms being "very clean," "clean and comfortable," and "spotlessly clean." The staff received high praise for their friendliness and attentiveness, enhancing the overall guest experience.
The location of the hotel is also highlighted as a significant advantage, making it a convenient option for visitors. Rooms often met basic needs efficiently, being frequently described as clean, warm and tidy. Bathrooms generally maintained a good standard of cleanliness with powerful and clean showers being a noted feature.
However, the hotel's aesthetic and maintenance appear to be issues requiring attention. Comments often highlight the dated and worn-out appearance of the facilities. Stains on carpets and walls, musty odors and instances of inadequate cleaning undermine the otherwise positive image. Several reviewers noted specifics like dirty corners, dusty areas and issues with stained bedding and carpets, suggesting that deeper and more consistent cleaning is needed.
While some rooms could benefit from refurbishment and more meticulous cleaning, overall, the hotel maintains a decent standard of cleanliness, supported by diligent staff and a great location. A focus on upgrading the décor and maintaining thorough cleaning practices could significantly enhance the guest experience at ibis Hull City Centre.
Staff
Readers considering a stay at ibis Hull City Centre can expect to be warmly welcomed by a team frequently commended for their exceptional friendliness and helpfulness. The staff consistently receive high praise for their politeness, attentiveness and willingness to go above and beyond to ensure guests have a pleasant stay. Reception staff, in particular, are noted for their efficiency and competence, making check-in a breeze and always being ready to assist with any queries or needs. From housekeeping to night managers, guests will find that the dedication to service spans across all departments. The overall sentiment is that the staff are incredibly accommodating and approachable, creating a friendly and inviting atmosphere throughout the hotel.
Wi-Fi
The Wi-Fi service at ibis Hull City Centre has received favorable comments from many guests, highlighting it as a standout feature of the hotel. Visitors frequently mention the convenience of free Wi-Fi and often describe the connection as great, excellent and impressively good. Throughout the hotel, guests generally found the Wi-Fi to be reliable with one review noting it to be better than most other hotels.
However, there were some remarks about areas needing improvement. A few guests experienced difficulties with the Wi-Fi connection, including issues logging in daily and frequent disconnections. Some guests also faced challenges with the internet, particularly when attempting to use it for work-related tasks requiring a stable connection. Despite these drawbacks, the overall consensus suggests that the Wi-Fi at ibis Hull City Centre meets or exceeds expectations for casual browsing and general use.
Nightlife
The vibrant nightlife around the ibis Hull City Centre hotel is one of its most praised features. The hotel is conveniently located within walking distance to numerous bars, pubs, clubs and various city centre attractions. With a pub right next door and many local pubs and restaurants nearby, it's a great location for those looking to explore Hull’s lively nightlife.
Visitors appreciate its proximity to Hull City Hall and the Railway Station, making it an excellent base for a night out or a "girlie night away." The bar within the hotel also receives positive remarks for its ambiance. Exploring the city's nightlife is easy and guests enjoy the convenience of being super close to town facilities, including cafes, eateries and shopping areas.
Despite the convenience, it's worth noting that some guests report nighttime noise from nearby nightclubs, loud music and street noise. This can be exacerbated by rowdy guests and noise from adjacent rooms, which might disturb those sensitive to sound. The hotel does cater to stag parties and similar groups, which may contribute to the lively and sometimes noisy environment.
Overall, the ibis Hull City Centre hotel offers a budget-friendly, strategically-located option for those eager to experience Hull's nightlife, though it may not be the best choice for those seeking a tranquil stay.
Accessible
The ibis Hull City Centre hotel boasts a prime location near a shopping complex and the main train station, making it ideal for guests looking to explore the city. It features accessible rooms designed with grab rails and level wet rooms and the hotel is generally accessible by walking. The staff is noted for being very helpful and kind, aiding with stairs and the check-in process.
Facilities for disabled guests include accessible rooms without the need for stairs or lifts, spacious rooms that allow efficient ventilation and an elevator that is both roomy and wheelchair-friendly. The hotel's disabled parking is secure and conveniently located, easing the journey for visitors with mobility issues.
Guests appreciated the ease of access to ground floor rooms and for those who find it challenging to walk long distances, the central location of the hotel near the town center and big shops is particularly beneficial. However, not all reviews were entirely positive - a few guests mentioned that areas of the hotel were not easily accessible by wheelchair, indicating that improvements could still be made.
In summary, ibis Hull City Centre provides good accessibility options, helpful staff and a convenient central location, although it may not meet every need for wheelchair users.
Dog Friendly
Ibis Hull City Centre stands out for its dog-friendly atmosphere, making it an excellent choice for pet owners. The hotel is praised for being very welcoming to dogs with guests noting that their pets were loved and made to feel at home. Guests appreciated the reasonable pet charges and the accommodating nature of the staff, which made for a friendly and inclusive experience. The location is particularly convenient, situated next to a dog-friendly park, providing a great outdoor space for exercising pets. Rooms are clean and specifically set up to cater to those traveling with dogs, ensuring both comfort and convenience. While dogs are not allowed in the main area of the hotel, this does not detract from the overall positive experience. Ibis Hull City Centre is highly recommended for those seeking an affordable and truly dog-friendly stay.
No, ibis Hull City Centre doesn't have any pool.
No, a spa isn't available at ibis Hull City Centre.
Yes, ibis Hull City Centre welcomes dogs.
No, parking facilities aren't available at ibis Hull City Centre.