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Summary of reviewsSPiS Hotel & Hostel in Kiruna boasts a strategic and vibrant location in the historic old part of the city, offering excellent connectivity to public transportation, parks, attractions and essential amenities. This makes it an excellent choice for travelers who wish to explore both the old and modern parts of Kiruna. Guests appreciate the scenic views, especially of the local church and the possibility of witnessing the Northern Lights from nearby parks.
The breakfast at SPiS Hotel & Hostel stands out as a highlight, frequently described as extensive, varied and delicious. Featuring freshly baked bread, a wide selection of cheeses, cold cuts, fresh fruits and homemade options, the breakfast buffet is often compared favorably to those at high-end hotels. Guests find it generous and filling, making it a delightful start to the day.
Although the on-site restaurant no longer serves lunch or dinner, guests remember it fondly for its fantastic cuisine and cozy atmosphere. The shared kitchen offers a viable alternative with its large, welcoming space and the bar downstairs remains a popular spot for socializing. The helpful staff further add to the overall positive dining experience by accommodating guests' needs and allowing them to consume their own food on the premises.
Rooms at SPiS Hotel & Hostel receive mixed reviews. While many guests find them clean, tidy and equipped with necessary amenities, they are often criticized for being small, dated and sometimes suffering from noise and heating issues. Shared facilities like toilets and showers also draw mixed feedback but are generally acknowledged for their basic functionality. The affordability of the rooms, coupled with the exceptional breakfast buffet, makes the hotel a decent option for budget-conscious travelers.
Cleanliness is mostly noted positively with individual accommodations and common areas being kept reasonably tidy. However, the state of some shared facilities could benefit from better maintenance and a higher level of detail in cleaning efforts. Despite occasional issues, the attentive staff's efforts are recognized and appreciated.
The staff at SPiS Hotel & Hostel is consistently praised for their friendliness, helpfulness and welcoming demeanor. Guests frequently commend the team for ensuring a smooth check-in process, providing local tips and making visitors feel at home. While there are occasional mentions of language barriers and rare instances of less accommodating behavior, the overall guest experience is positively influenced by the dedicated and professional staff.
The WiFi service is generally reliable and fast with most guests finding it satisfactory for their needs. Inconsistencies do occur, particularly in certain rooms, but common areas like the lobby usually provide a stable connection.
For fitness enthusiasts, the small yet well-equipped gym and sauna are appreciated, despite inconsistency in their availability over time. Guests looking for more extensive fitness facilities can access a nearby gym in the city for an additional fee.
Parking at the hotel receives high praise due to the convenience and abundance of free parking spaces, including complimentary car charging points. This aspect significantly contributes to a hassle-free experience for travelers with vehicles.
Overall, SPiS Hotel & Hostel offers a blend of historic charm and modern convenience, highlighted by a stellar breakfast, friendly staff and strategic location, making it a strong contender for travelers visiting Kiruna. Show more
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Guest Reviews
7.5
Good
Location
The SPiS Hotel & Hostel in Kiruna is strategically located in the historic old part of the city, offering excellent connectivity to public transportation. It is positioned right next to the bus station, which serves as a hub for shuttles to the train station and airport, making it incredibly convenient for travelers. While some guests noted that the location is a bit far from the new city center, the proximity to the church, old town attractions and essential amenities like restaurants and shops within walking distance compensates for this.
Despite the ongoing relocation of Kiruna, the hostel's location remains vibrant and central, providing easy access to outdoor activities and tours. The quiet residential area ensures a peaceful stay and the backdrop of the historic neighborhood adds a unique charm. Guests appreciate the scenic views of the church from the breakfast area and the easy access to parks, where one can witness the Northern Lights.
For those exploring the original sections of Kiruna, which are undergoing significant changes, this hostel offers a snapshot of the city's heritage. The central location, friendly staff and good breakfast contribute to a positive stay, making it an excellent choice for visitors looking to experience the old charm of Kiruna while staying connected to modern conveniences.
Breakfast
The breakfast at SPiS Hotel & Hostel consistently received high praise from guests, emerging as the standout feature of their stay. Guests highlighted the extensive, varied and delicious spread, which included freshly baked bread, a wide selection of cheeses, cold cuts, fresh fruits and an array of sweet and savory options. The buffet was often compared favorably to those at high-end hotels with some guests even considering it the best they've ever had. The presence of diverse and high-quality products, along with inclusions such as homemade options and unlimited coffee, were particularly appreciated.
The breakfast area itself was noted for being pleasant and well-organized, contributing to the overall satisfaction. The inclusion of breakfast in the room rates was seen as providing great value for money. Despite a few minor criticisms, such as the need for more plant-based proteins and occasional replenishment issues, the general consensus was overwhelmingly positive. Guests emphasized that the breakfast was not only generous and filling but also exceeded expectations, making it a delightful start to their day.
Dinner
Guests praised SPiS Hotel & Hostel's former restaurant, highlighting its fantastic cuisine, delicious dinners and excellent breakfast. Many reviewers reminisced about unforgettable meals, recommending the cozy and atmospheric dining experience. The restaurant was noted for its fresh and authentic dishes, vegan options and a diverse menu with high-quality fish, cheese and cold cuts.
Unfortunately, the restaurant has closed and the hotel no longer offers lunch or dinner, a fact that disappointed many guests. However, the hotel is within walking distance of several good dining spots and guests appreciated the flexibility of the staff, who allowed them to eat their own food in the restaurant space.
Despite the closure, the shared kitchen was noted as a large and welcoming alternative for preparing meals. The bar downstairs remained a popular gathering spot for a drink and social activities. Those who stayed before the restaurant’s closure cherished the food and service, describing it as top-notch with good value prices.
Rooms
SPiS Hotel & Hostel offers a mixed experience when it comes to its rooms. Guests frequently comment on the cleanliness of the rooms, often describing them as clean, tidy and well-designed. Many guests appreciated upgrades to better rooms, mentioning spacious, comfortable and warmly heated accommodations. The furnishings are generally described as cozy, functional and equipped with the necessary amenities, such as private bathrooms and kitchen utensils.
However, there are several recurring issues that detract from the overall experience. The rooms are often criticized for being small and cramped with dated and worn-out furniture and fixtures. Some rooms suffer from poor heating and ventilation, making them uncomfortably cold at night. Noise issues, particularly from faulty heaters and ventilation systems, also pose a problem for some guests.
The condition of shared facilities, such as toilets and showers, is another common concern. Many reviews highlight that these areas are often run down and could benefit from better maintenance and cleanliness.
Despite these drawbacks, the hotel's affordability and the exceptional breakfast buffet seem to make it a viable option for budget-conscious travelers. The central location in Kiruna also adds a level of convenience for visitors. Overall, while the rooms may not be luxurious, they offer decent value for those looking for basic and functional accommodation.
Beds
The beds at SPiS Hotel & Hostel have received mixed feedback from guests, though there are some consistent highlights. Many visitors found the beds to be comfortable, noting the bedding was well-stocked and of good quality. The beds were often described as warm, welcoming and sometimes exceptionally comfortable. The linens were generally clean, though some guests mentioned issues with sagging mattresses and durability, which led to discomfort.
A significant number of reviews mentioned old, creaky and worn-out mattresses, which detracted from the overall sleeping experience. Bunk beds specifically were commonly reported as squeaky and sometimes difficult to climb. Despite these drawbacks, some guests were satisfied with the beds, particularly appreciating the soft and comfy feel of the mattresses and pillows.
In terms of cleanliness, while many guests found the bed linens clean and well-kept, others noted dirty bed sheets and overall subpar maintenance that affected their stay. Comfort varied greatly depending on the specific room and bed, leading to an inconsistent guest experience. Overall, while some improvements could enhance comfort, many travelers still found the beds adequate for a good night's sleep.
Cleanliness
Reviews regarding the cleanliness of SPiS Hotel & Hostel are mixed but lean towards positive remarks for the overall upkeep of individual accommodations and common areas. Guests consistently mention that rooms are clean and comfortable, though often described as old or worn. The bathrooms and shared facilities, including the kitchen, receive varying feedback; some guests find them clean and regularly maintained, while others report them to be dirty, outdated and in need of renovation. The furniture and fixtures in the communal areas appear to be particularly problematic with complaints of grime, mold and neglected maintenance. Despite these issues, the hotel staff's effort in keeping the hostel orderly is acknowledged, although some visitors feel that additional attention to detail is necessary to meet higher cleanliness standards. Overall, while the hotel does maintain a basic level of cleanliness, shared facilities require significant improvements to enhance the overall guest experience.
Staff
SPiS Hotel & Hostel has garnered a largely positive reputation largely thanks to its exceptional staff. Visitors consistently highlight the friendliness, helpfulness and welcoming nature of the team. Check-ins are typically smooth and guests enjoy a warm reception upon arrival. The staff goes out of their way to accommodate special requests, provide local attraction tips and ensure guests feel at home.
From the reception desk to the dining area, every interaction is marked by courtesy and professionalism. The reception staff is notably super friendly, kind and efficient, often leaving a lasting impression on guests. Many reviews commend individual members of the team for their extraordinary service, noting how supportive and caring they are.
However, there are a few mentions of inconsistency. Some reviews pointed out that not all staff members are equally proficient in English and a few guests experienced difficulties reaching staff during certain hours. There have also been comments on occasional unprofessional or less accommodating behavior from specific staff members. Despite these outliers, the majority of feedback remains overwhelmingly positive.
Overall, the SPiS Hotel & Hostel staff consistently receives high praise for their remarkable customer service, making guests' stays pleasant and memorable.
Wi-Fi
Guests at SPiS Hotel & Hostel generally had positive feedback about the WiFi service. Many reviewers highlighted that the WiFi worked fine and provided a good internet connection. The connection was described as excellent and fast by several guests, noting that it was good without problems and had decent speed, making it reliable for general use. Access to free Wi-Fi was available throughout the building, ensuring guests could stay connected in most areas.
However, some noted inconsistencies, particularly with the WiFi cutting off in rooms while performing well in common areas like the lobby. Though a minority mentioned the WiFi was not up to the mark or even absent, most found it to be a good, satisfactory service with the occasional hiccup. Overall, the WiFi service at SPiS Hotel & Hostel is commended for its reliability and speed.
Gym
The gym at SPiS Hotel & Hostel is noted for being small yet highly functional with a commendable range of varied equipment that ensures guests can still get a good workout. It's situated in the basement and is particularly appreciated for its well-equipped setup. However, potential visitors should be aware that the availability of the gym has been inconsistent with some guests noting its absence or mentioning that there is no fitness center anymore. For those looking for more extensive facilities, there is an option to access a nearby guest gym in the city, albeit for an additional fee. Despite its limited size, the gym serves its purpose well for fitness enthusiasts. Additionally, the presence of a sauna complements the fitness amenities available at the hotel.
Parking
Guests who stayed at SPiS Hotel & Hostel consistently praised the parking facilities, highlighting the abundance and convenience of free parking spaces available directly at the hotel. Many appreciated that the parking is located in the old town, providing a central and accessible location. Numerous reviews emphasized the availability of ample parking spaces and the benefit of being able to park vehicles without any extra cost. Additionally, there are complimentary car charging points at the hotel's parking area, which guests found very convenient. Despite one issue regarding the availability of electrical outlets for camper vans, the overall feedback regarding parking was overwhelmingly positive, contributing to a hassle-free stay for travelers with vehicles.
EV charging stations
SPiS Hotel & Hostel offers free parking and a free car charging option at the hotel’s parking place. However, there is minimal information available regarding electric vehicle (EV) charging stations and reviews consistently indicate a lack of EV charging stations both at the hotel and in the surrounding area. This might be a significant consideration for guests who rely on having readily accessible EV charging facilities during their stay.
No, SPiS Hotel & Hostel doesn't have any pool.
No, a spa isn't available at SPiS Hotel & Hostel.
No, SPiS Hotel & Hostel doesn't allow dogs.
Yes, parking facilities are available at SPiS Hotel & Hostel.