Crowne Plaza Knoxville Downtown University by IHG
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Summary of reviewsThe Crowne Plaza Knoxville Downtown University by IHG, earns high praise from guests for its central and vibrant location. Nestled in downtown Knoxville, the hotel provides convenient access to notable spots like Market Square, Gay Street and the University of Tennessee campus. Its prime location allows visitors to explore shops, restaurants and cultural attractions with ease, often eliminating the need for a car.
Visitors commend the hotel's exceptional cleanliness and welcoming atmosphere, noting that both the rooms and common areas are well-maintained. Rooms are frequently described as spacious, comfortable and spotless with many appreciating the cozy bedding and impressive views from higher floors. The diligent and friendly staff significantly contribute to an enjoyable stay, often going above and beyond to ensure guest satisfaction. Staff members receive particular praise for their helpfulness and local knowledge, enhancing the overall guest experience.
The breakfast offerings at Crowne Plaza Knoxville Downtown University are generally well-received with guests enjoying a wide selection of fresh fruits, drinks and hot items such as silver pancakes and waffles. Despite some concerns about pricing and occasional issues with food temperature, the quality and variety of breakfast choices are frequently highlighted. Similarly, the dinner experience is positively noted for its well-priced, delicious meals and excellent service, though room service occasionally fell short of expectations.
The hotel's amenities, including the heated indoor pool, add to the appeal. The pool is cited for its cleanliness and warm water, a hit among children especially. Access to the pool via a unique spiral staircase through the gym is also appreciated.
Although the parking garage presents mixed reviews due to its limited space and tightness, many guests appreciate the on-site, reasonably priced parking options. However, the central downtown location still allows for easy walking access to many attractions, adding to the overall convenience despite any minor parking inconveniences.
Overall, the Crowne Plaza Knoxville Downtown University stands out for its strategic location, clean and comfortable accommodations and exceptional staff, making it a preferred choice for travelers wanting to experience the heart of Knoxville.
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Visitors commend the hotel's exceptional cleanliness and welcoming atmosphere, noting that both the rooms and common areas are well-maintained. Rooms are frequently described as spacious, comfortable and spotless with many appreciating the cozy bedding and impressive views from higher floors. The diligent and friendly staff significantly contribute to an enjoyable stay, often going above and beyond to ensure guest satisfaction. Staff members receive particular praise for their helpfulness and local knowledge, enhancing the overall guest experience.
The breakfast offerings at Crowne Plaza Knoxville Downtown University are generally well-received with guests enjoying a wide selection of fresh fruits, drinks and hot items such as silver pancakes and waffles. Despite some concerns about pricing and occasional issues with food temperature, the quality and variety of breakfast choices are frequently highlighted. Similarly, the dinner experience is positively noted for its well-priced, delicious meals and excellent service, though room service occasionally fell short of expectations.
The hotel's amenities, including the heated indoor pool, add to the appeal. The pool is cited for its cleanliness and warm water, a hit among children especially. Access to the pool via a unique spiral staircase through the gym is also appreciated.
Although the parking garage presents mixed reviews due to its limited space and tightness, many guests appreciate the on-site, reasonably priced parking options. However, the central downtown location still allows for easy walking access to many attractions, adding to the overall convenience despite any minor parking inconveniences.
Overall, the Crowne Plaza Knoxville Downtown University stands out for its strategic location, clean and comfortable accommodations and exceptional staff, making it a preferred choice for travelers wanting to experience the heart of Knoxville.
Family Friendly Hotel
It features an indoor pool and is located near the University of Tennessee, offering access to campus attractions. The hotel provides spacious rooms and a comfortable environment for families.
Hotel with Swimming Pool
Offers an indoor pool for relaxation and recreation. The hotel is also conveniently located near downtown Knoxville and the University of Tennessee.
Heated Pool Indoor Pool
Business Hotel
This hotel is well-suited for business travel due to its location near the University of Tennessee and Knoxville's corporate campuses. It features over 15,000 sq. ft. of event space, including seven boardrooms, and offers amenities such as complimentary high-speed Wi-Fi and a two-story fitness center.
Hotel with Parking
Located downtown, this hotel includes parking and is close to the University, making it ideal for visitors to the university area. The hotel offers valet parking.
EV charging stations
Accessible Hotel
This hotel offers wheelchair accessible rooms and ADA compliant guest rooms with accessible door locks. Bathrooms have grab bars, tall toilets, adequate clear turning space, and options for tubs with grab bars, portable bathtub seats, and handheld showers with hoses. Easily accessible elevators and ramps are available throughout the property.
Hotel with Gym
This hotel is listed as having fitness facilities.
Hotel with EV Charging Stations
This hotel provides EV charging stations for guests.
4-Star Hotel
Located near the University of Tennessee, this pet-friendly hotel offers modern amenities and exceptional service. Guests can enjoy free Wi-Fi, a fitness center, and an indoor pool.
Hotel with Indoor Pool
This hotel features a heated indoor pool measuring 80'' x 30'' with a maximum depth of 5''. It includes a handicap lift and is highlighted as a key amenity alongside a two-story fitness center. The pool is open from 6 am to 11 pm.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Heated Pool
Guest Reviews
Crowne Plaza Knoxville Downtown University by IHG, boasts an enviable location right in the heart of downtown Knoxville. Visitors have praised its proximity to notable spots like Market Square, Gay Street and the University of Tennessee campus. The hotel's central position allows guests to easily walk to a variety of shops, restaurants and cultural attractions, making it an ideal base for exploring the city.
Guests consistently highlight the convenience of its location for attending events, dining at local eateries and accessing the arts area of town. The surroundings are described as both vibrant and quiet, providing a perfect balance for a comfortable stay.
The cleanliness of the hotel, combined with friendly and accommodating staff, adds to the overall positive experience. Many appreciate the added convenience of being able to park their car and walk to their destinations without hassle. Additional perks such as complimentary drinks and restaurant coupons further enhance the guest experience.
Overall, the Crowne Plaza Knoxville Downtown University stands out for its strategic location, making it a preferred choice for those wanting to stay in the heart of Knoxville and within easy access to its many attractions.
The breakfast experience at Crowne Plaza Knoxville Downtown University by IHG, has generally received positive feedback from guests. Many reviews highlight the good and sometimes excellent buffet breakfast with particular praise for the wide selection of fresh fruits, drinks and the overall deliciousness of the offerings. Guests appreciated the variety, mentioning enjoyable options for both kids and adults, such as silver pancakes and waffles served with warm maple syrup.
Multiple guests have complimented the breakfast as wonderful, amazing and awesome, noting the affordability and the variety of choices available, from the large buffet to the option of à la carte items. The breakfast was also described as delivered on time and very clean with an additional commendation for the complimentary coffee bar.
However, some guests pointed out that breakfast is not free and expressed concerns considering the high price. A few reviews mentioned that the food on the breakfast buffet was cold and critiqued it as mediocre. Despite these minor drawbacks, the positive remarks about breakfast largely reflect high satisfaction among travelers.
The reviews for dinner at the Crowne Plaza Knoxville Downtown University highlight the pleasant dining experiences at the hotel. Guests generally found the restaurant to be well-priced with great food, describing their meals as reasonable, tasty and amazing. The service also received positive mentions, enhancing the overall dining experience. However, some guests noted issues with room service, finding the food unsatisfactory and not worth the price. Furthermore, there was mention of non-disclosure regarding breakfast vouchers, which only covered two people per room despite being paid for. Despite these few drawbacks, the general sentiment towards the dinner experience was favorable with many guests enjoying their meals at the hotel’s restaurant and bar.
The guest reviews of Crowne Plaza Knoxville Downtown University by IHG, consistently highlight the rooms as being spacious, clean and comfortable. Many guests appreciated the walk-in showers and found the bedding to be particularly cozy. The views from rooms on higher floors, such as the 11th, were noted to be impressive. Cleanliness is frequently mentioned with rooms described as spotless and well-maintained. Though a few guests pointed out some minor issues, like the need for more thorough cleaning of specific areas and the drainage in the tubs, the overall sentiment is positive. The hotel offers a good location and friendly staff, enhancing the experience. Despite some feedback on room sizes and the absence of sofas, the majority feel the stay to be pleasant and comfortable.
Visitors to the Crowne Plaza Knoxville Downtown University by IHG, frequently emphasize the comfort of the beds in their reviews. Descriptions such as super comfortable bed and pillows, comfy beds and very comfy beds highlight the high level of satisfaction with the sleeping arrangements. Guests appreciate the quality of the bedding, which contributes to a restful stay. However, there are occasional mentions of smaller bed sizes and minor concerns about bedding cleanliness. Despite these small drawbacks, the overall perception of the hotel's beds remains positive, contributing to a relaxing and pleasant experience for most visitors.
Located in the heart of Knoxville, the Crowne Plaza Knoxville Downtown University stands out for its exceptional cleanliness and welcoming atmosphere. Guests consistently praise the hotel for its immaculate conditions, noting everything from the rooms to the property and facilities are maintained to an impeccable standard. The supportive and friendly staff adds to the positive experience, making visitors feel at ease from the moment they arrive.
The hotel’s facilities also receive commendations with specific mentions of a clean and accessible parking garage, a well-maintained pool and a spacious and safe environment. The onsite gym and a delicious breakfast featuring a wide selection of fresh fruits and drinks further enhance the stay. Additionally, the hotel's prime location within walking distance to many restaurants and attractions, makes it a convenient choice for travelers. Overall, guests find the Crowne Plaza Knoxville Downtown University not only beautifully clean and comfortable but also a standout destination for a seamless and enjoyable stay.
Crowne Plaza Knoxville Downtown University by IHG, is consistently praised for its exceptional staff. Reviews highlight the team as friendly, helpful and courteous, contributing significantly to an enjoyable guest experience. Special mentions are given to staff members like Natalie, who went above and beyond to ensure a perfect stay and Parish at the reception, noted for being particularly personable.
Guests appreciate the staff's extensive knowledge about local dining and activities, enhancing their visits with useful recommendations. The service is described as attentive and professional with efforts made to ensure comfort and satisfaction. Cleanliness and room comfort are also positively mentioned, adding to the hotel's appeal. Overall, the staff’s warm hospitality and dedication to service stand out as key elements that make a stay at this hotel memorable.
The pool at Crowne Plaza Knoxville Downtown University by IHG, receives positive feedback for its cleanliness and warm water, making it a pleasant experience for guests. The heated pool is often highlighted as a great feature, especially appreciated by children for swimming and relaxing. Despite some comments on the need for improvements and the pool room occasionally being cold, the indoor pool remains a notable advantage. The unique access via a spiral staircase through the gym adds a distinctive touch and its proximity to many restaurants enhances the overall convenience.
The parking situation at the Crowne Plaza Knoxville Downtown University by IHG, presents a mixed bag of experiences for guests. On the positive side, many found the parking to be conveniently located on-site with easy access in and out of the garage throughout their stay. Some appreciated the reasonable pricing with several mentions of a $10 fee, which is considered fair by many.
However, there are several challenges noted by guests. The tight and crowded nature of the parking garage, including small exit spaces, becomes especially problematic for those with larger vehicles. Some guests had to park off-site due to the limited availability of spaces and faced additional costs as high as $16. There is also a lack of elevators and security cameras in the lower levels of the garage, adding to the inconvenience for some.
Despite these drawbacks, the hotel's downtown location makes it easy to park the car and walk to various attractions, adding an element of convenience for those exploring the area on foot. While the parking is generally adequate, guests might need to account for potential extra costs and minor inconveniences during their stay.
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Location
Guests consistently highlight the convenience of its location for attending events, dining at local eateries and accessing the arts area of town. The surroundings are described as both vibrant and quiet, providing a perfect balance for a comfortable stay.
The cleanliness of the hotel, combined with friendly and accommodating staff, adds to the overall positive experience. Many appreciate the added convenience of being able to park their car and walk to their destinations without hassle. Additional perks such as complimentary drinks and restaurant coupons further enhance the guest experience.
Overall, the Crowne Plaza Knoxville Downtown University stands out for its strategic location, making it a preferred choice for those wanting to stay in the heart of Knoxville and within easy access to its many attractions.
Breakfast
Multiple guests have complimented the breakfast as wonderful, amazing and awesome, noting the affordability and the variety of choices available, from the large buffet to the option of à la carte items. The breakfast was also described as delivered on time and very clean with an additional commendation for the complimentary coffee bar.
However, some guests pointed out that breakfast is not free and expressed concerns considering the high price. A few reviews mentioned that the food on the breakfast buffet was cold and critiqued it as mediocre. Despite these minor drawbacks, the positive remarks about breakfast largely reflect high satisfaction among travelers.
Dinner
Rooms
Beds
Cleanliness
The hotel’s facilities also receive commendations with specific mentions of a clean and accessible parking garage, a well-maintained pool and a spacious and safe environment. The onsite gym and a delicious breakfast featuring a wide selection of fresh fruits and drinks further enhance the stay. Additionally, the hotel's prime location within walking distance to many restaurants and attractions, makes it a convenient choice for travelers. Overall, guests find the Crowne Plaza Knoxville Downtown University not only beautifully clean and comfortable but also a standout destination for a seamless and enjoyable stay.
Staff
Guests appreciate the staff's extensive knowledge about local dining and activities, enhancing their visits with useful recommendations. The service is described as attentive and professional with efforts made to ensure comfort and satisfaction. Cleanliness and room comfort are also positively mentioned, adding to the hotel's appeal. Overall, the staff’s warm hospitality and dedication to service stand out as key elements that make a stay at this hotel memorable.
Pool
Parking
However, there are several challenges noted by guests. The tight and crowded nature of the parking garage, including small exit spaces, becomes especially problematic for those with larger vehicles. Some guests had to park off-site due to the limited availability of spaces and faced additional costs as high as $16. There is also a lack of elevators and security cameras in the lower levels of the garage, adding to the inconvenience for some.
Despite these drawbacks, the hotel's downtown location makes it easy to park the car and walk to various attractions, adding an element of convenience for those exploring the area on foot. While the parking is generally adequate, guests might need to account for potential extra costs and minor inconveniences during their stay.
Yes, Crowne Plaza Knoxville Downtown University by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crowne Plaza Knoxville Downtown University by IHG.
Yes, Crowne Plaza Knoxville Downtown University by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Knoxville Downtown University by IHG.
Yes, Crowne Plaza Knoxville Downtown University by IHG has a gym.
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