Embassy Suites By Hilton Knoxville Downtown
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Summary of reviewsEmbassy Suites By Hilton Knoxville Downtown is a highly recommended hotel with exceptional facilities and services. Guests rave about the hotel's perfect location, which is within walking distance to local restaurants, bars and Market Square. The hotel's proximity to the University of Tennessee Knoxville (UTK) campus and many scenic places is also appreciated. The breakfast experience is great with a delicious buffet and wonderful lineup of food. The hotel's rooms are modern, spacious and well-kept with comfortable beds and spacious bathrooms. The hotel's exceptional cleanliness is also praised with guests noting that their rooms were spotless and well-maintained. The staff is friendly, hospitable and always willing to help with many guests highlighting the 'awesome' and 'exceptional' service they received during their stay. The beds are also highly praised with guests claiming that they are the most comfortable ever experienced in a hotel. Despite some minor issues, Embassy Suites By Hilton Knoxville Downtown is a great hotel for a nice getaway.
Categories
Hotel Taking Steps Towards Sustainability
As a Hilton property, this hotel participates in Hilton's broader sustainability initiatives, which include goals for reducing waste, energy, and water consumption. Hilton has a global food waste reduction program and works with soap recycling organizations.
Hotel for Honeymoon
Features spacious suites with separate living areas, providing ample space for relaxation and romance. The complimentary breakfast and evening reception add value and convenience.
Family Friendly Hotel
This hotel offers spacious suites suitable for families and is located in downtown Knoxville, providing easy access to family-friendly attractions. It features an indoor pool, and complimentary breakfast, enhancing the family experience.
Dog Friendly Hotel
This hotel is pet-friendly, offers spacious suites suitable for guests with dogs, and is conveniently located in downtown Knoxville. It provides a comfortable stay with amenities for both humans and pets.
Hotel with Swimming Pool
This hotel features a swimming pool and is located in downtown Knoxville, offering convenient access to city attractions. It provides spacious suites and a range of amenities suitable for both leisure and business travelers.
Outdoor Pool
Business Hotel
Embassy Suites by Hilton Knoxville Downtown offers 4,588 sq. ft of event space suitable for meetings and conferences, accommodating up to 250 people. The largest room setup provides 2,610 sq. ft., and the hotel has 178 guest rooms.
Hotel with Parking
While self-parking is not available, this hotel offers valet parking. It is centrally located in downtown Knoxville, providing easy access to nearby attractions.
Accessible Hotel
Accessible suites, including a Suite with 2 Queen Beds, Accessible (Roll-In Shower, Mobility), are offered. The hotel provides accessible public areas and features such as a fitness center and meeting rooms with assistive listening devices.
4-Star Hotel
Ideally situated in downtown Knoxville, this hotel offers a seasonal outdoor swimming pool, a fitness center, and complimentary WiFi. Its central location provides easy access to Market Square and other attractions.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor swimming pool, notably a rooftop pool, providing a unique urban swimming experience.
Hotel with Spa
Hotel with Gym
Guest Reviews
Embassy Suites By Hilton Knoxville Downtown boasts an incredible location that guests rave about in their reviews. Many guests mention that the location could not be more perfect and that it is conveniently located within walking distance to local restaurants, bars and Market Square. Guests love the hotel's proximity to the University of Tennessee Knoxville (UTK) campus and many scenic places. Guests also appreciate the hotel's central location and its easy access to all the stores and restaurants. With its perfect location, guests highlight how everything is in walking distance and they find it a great base for exploring the city. Moreover, the hotel’s rooftop bar is another highlight of the hotel and guests love spending their evenings there. Overall, guests praise the Embassy Suites By Hilton Knoxville Downtown for its perfect location, which allows them to enjoy everything the city has to offer.
Embassy Suites By Hilton Knoxville Downtown offers a great breakfast experience to their guests. The buffet breakfast served every morning is delicious and includes a wonderful lineup of food. The cooking and serving staff at breakfast are wonderful and always ready to assist or help. Guests can enjoy a complimentary breakfast with their room, which is better than most free breakfasts. Although the breakfast is great, it ends early and some guests wished there was a made-to-order omelet or waffle station. Despite this, guests enjoyed the amazing breakfast and great service provided by the breakfast crew. The location is smartly done and perfectly located. The breakfast also comes with a complementary drink at happy hour. The breakfast experience was either amazing, excellent or delicious for most guests, while others felt that it was average, subpar or even awful. However, the best thing about Embassy Suites By Hilton Knoxville Downtown is the breakfast.
The Embassy Suites By Hilton Knoxville Downtown boasts great rooms that are modern, spacious and well-kept. Some reviews mentioned that the room decor was a bit blah compared to the lobby area but were still comfortable and nicely appointed. The two-room suites had a separating door, making them perfect for families. Guests enjoyed the comfortable beds, spacious bathrooms and appreciated the extra amenities like wet bars and sitting rooms. Although some reviews mentioned issues like dirty rooms, trash upon arrival and stained linens, the majority of reviews noted the exceptional cleanliness of the hotel overall. The hotel is located in a great location and has a nice modern property. Overall, the Embassy Suites By Hilton Knoxville Downtown is a great option for travelers seeking comfortable and convenient accommodations.
Embassy Suites By Hilton Knoxville Downtown is a traveler's haven for those who prioritize a good night's sleep. The hotel boasts of comfortable, cozy and even "perfect" beds, allowing its guests to rest peacefully after a long day of exploration. The rooms are spacious enough to accommodate big families, making sure that everyone has enough room to stretch out and feel at home. Additionally, blackout curtains and blinds guarantee a relaxing ambiance, contributing to a comfortable sleep. Reviews claim that the beds are the most comfortable ever experienced in a hotel. While some negative comments about mattresses and bed stains exist, they are overshadowed by an overwhelming number of positive reviews about the comfortable beds. Overall, Embassy Suites By Hilton Knoxville Downtown can guarantee everyone a "very comfortable" sleep.
Embassy Suites By Hilton Knoxville Downtown is a charming and stylish hotel that offers guests a delightful and comfortable stay. Numerous reviews rave about the cleanliness of the rooms and facilities with guests repeatedly noting that their rooms were spotless and well maintained. The hotel's cleaning staff is particularly praised for their excellent job at keeping the property immaculate. Additionally, the staff members are friendly, hospitable and always willing to help. Guests appreciate the southern hospitality they received during their stay. However, some reviews mention minor cleanliness issues with some rooms, such as unclean shower curtains or spilled refrigerators. Nevertheless, the majority of the reviews speak positively of the hotel's exceptional cleanliness, making it an excellent choice for travelers seeking a very clean and beautiful place to stay.
The staff at the Embassy Suites By Hilton Knoxville Downtown have received rave reviews from guests. Many guests highlighted the 'awesome' and 'exceptional' service they received during their stay. From the front desk to food service, staff members were described as 'friendly' and 'helpful'. The breakfast crew was hailed as 'phenomenal' and 'amazing'. Guests were impressed by the staff's professionalism and willingness to accommodate their needs. Some guests even mentioned specific staff members by name, such as Kierstin, who was described as 'absolutely amazing'. Overall, the majority of guests praised the staff as being friendly, polite and phenomenal. Despite a few isolated incidents where guests reported encountering slightly rude staff or management, the vast majority of guests praised the staff as being a highlight of their stay at the hotel.
Embassy Suites By Hilton Knoxville Downtown is a very good hotel with pleasant and superb facilities and services. Though they need a little improvement, we enjoyed our stay and found the beds to be comfortable and clean. The hotel itself is beautiful and the facilities exceptional, including the great showers and beautiful bar. The valet parking was easy and the staff spectacular, except for some issues with understaffing. The breakfast was decent and the location perfect with many restaurants within walking distance. Though some guests were disappointed in certain changes, overall we loved the look of the lobby and the view from the 14th floor bar. The only downsides were the excessive parking fee and occasional issues with TV reception. Despite the drawbacks, Embassy Suites By Hilton Knoxville Downtown is a great hotel for a nice getaway.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
4 Star
Yes, Embassy Suites By Hilton Knoxville Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Embassy Suites By Hilton Knoxville Downtown.
Yes, Embassy Suites By Hilton Knoxville Downtown welcomes dogs.
Yes, parking facilities are available at Embassy Suites By Hilton Knoxville Downtown.
Yes, Embassy Suites By Hilton Knoxville Downtown has a gym.
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