Graduate by Hilton Knoxville
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Summary of reviewsGraduate Knoxville receives high marks for its prime location, situated adjacent to the University of Tennessee campus and within walking distance of various dining options, bars and downtown attractions. This exceptional convenience makes it a favored choice for university-related activities such as events, tours and games. Despite some navigational challenges, guests largely appreciate its central position and maintained facilities.
Guests have mixed reviews regarding breakfast. While many enjoy specific items like avocado toast, breakfast pastries and breakfast burritos, others are dissatisfied with the lack of complimentary breakfast, limited selection and slow service due to understaffing. Overall, the breakfast experience is inconsistent.
The dinner experience at Graduate Knoxville is marked by a lively atmosphere, particularly at the bar, which is noted for its enjoyable ambiance and delicious pulled pork sandwiches and cocktails. The attached restaurant and coffee shop further enhance convenience with great service and excellent coffee. However, some find the saloon menu limited and the wine list underwhelming with operational hours occasionally inconsistent.
Rooms at Graduate Knoxville are typically clean, cozy and decorated with fun, thematic decor. Many guests appreciate the spaciousness and comfort, especially the beds. However, there are occasional complaints regarding low water pressure, lack of certain amenities, noise and occasional cleanliness issues. Despite these points, the general sentiment is positive, particularly valuing the unique, charming decor.
Cleanliness in general receives mixed reviews, though many praise the hotel's tidy appearance and charming decor. Specific issues such as dust, stained sheets and dirty carpets occasionally detract from the otherwise inviting atmosphere.
The hotel staff is consistently praised for their friendliness and helpfulness, particularly those at the front desk, valet parking and coffee shop. Despite a few isolated instances of rudeness, the positive interaction with staff significantly enhances the overall guest experience.
Wi-Fi at Graduate Knoxville generally meets guests' needs with stable and good connectivity, though some experience spotty service or slow speeds in certain areas. The availability of complimentary Wi-Fi is appreciated.
Valet parking service is praised for its professionalism and convenience, albeit some guests find the cost high and miss having self-parking options. The ease and proximity of parked cars, along with the professionalism of the valet staff, are highlights.
Beds are frequently described as comfortable, cozy and of high quality, contributing to a restful experience for most guests. A few minor criticisms include the height of the beds, occasional cleanliness issues and varying firmness preferences.
Lastly, the hotel is noted for being dog-friendly, accommodating pets for a minimal fee and even allowing large dogs. Minor improvements could be made regarding the supervision of pets in common areas and designating specific floors for pet owners.
Overall, Graduate Knoxville excels in providing a convenient, comfortable and friendly environment, ideal for visitors with activities centered around the University of Tennessee. While there are areas for improvement, the positive aspects strongly contribute to an enjoyable stay.
Categories
Guests have mixed reviews regarding breakfast. While many enjoy specific items like avocado toast, breakfast pastries and breakfast burritos, others are dissatisfied with the lack of complimentary breakfast, limited selection and slow service due to understaffing. Overall, the breakfast experience is inconsistent.
The dinner experience at Graduate Knoxville is marked by a lively atmosphere, particularly at the bar, which is noted for its enjoyable ambiance and delicious pulled pork sandwiches and cocktails. The attached restaurant and coffee shop further enhance convenience with great service and excellent coffee. However, some find the saloon menu limited and the wine list underwhelming with operational hours occasionally inconsistent.
Rooms at Graduate Knoxville are typically clean, cozy and decorated with fun, thematic decor. Many guests appreciate the spaciousness and comfort, especially the beds. However, there are occasional complaints regarding low water pressure, lack of certain amenities, noise and occasional cleanliness issues. Despite these points, the general sentiment is positive, particularly valuing the unique, charming decor.
Cleanliness in general receives mixed reviews, though many praise the hotel's tidy appearance and charming decor. Specific issues such as dust, stained sheets and dirty carpets occasionally detract from the otherwise inviting atmosphere.
The hotel staff is consistently praised for their friendliness and helpfulness, particularly those at the front desk, valet parking and coffee shop. Despite a few isolated instances of rudeness, the positive interaction with staff significantly enhances the overall guest experience.
Wi-Fi at Graduate Knoxville generally meets guests' needs with stable and good connectivity, though some experience spotty service or slow speeds in certain areas. The availability of complimentary Wi-Fi is appreciated.
Valet parking service is praised for its professionalism and convenience, albeit some guests find the cost high and miss having self-parking options. The ease and proximity of parked cars, along with the professionalism of the valet staff, are highlights.
Beds are frequently described as comfortable, cozy and of high quality, contributing to a restful experience for most guests. A few minor criticisms include the height of the beds, occasional cleanliness issues and varying firmness preferences.
Lastly, the hotel is noted for being dog-friendly, accommodating pets for a minimal fee and even allowing large dogs. Minor improvements could be made regarding the supervision of pets in common areas and designating specific floors for pet owners.
Overall, Graduate Knoxville excels in providing a convenient, comfortable and friendly environment, ideal for visitors with activities centered around the University of Tennessee. While there are areas for improvement, the positive aspects strongly contribute to an enjoyable stay.
Dog Friendly Hotel
The Graduate by Hilton Knoxville is pet-friendly, providing a fun and unique stay for guests and their furry friends. Confirm specific pet policies and available amenities with the hotel.
Hotel with Parking
The Graduate offers parking and is near the University of Tennessee, providing a unique and spirited hotel experience. The hotel offers valet parking.
4-Star Hotel
Located near the University of Tennessee, this trendy hotel features polished rooms with vintage decor. It also includes a cafe and a restaurant/bar, providing a unique and comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The Graduate Knoxville is praised for its exceptional location, making it a top choice for visitors with activities centered around the University of Tennessee. Situated right next to the UT campus, it offers unbeatable convenience, particularly for those attending on-campus events, tours or college games. Guests frequently highlight its proximity to Thompson Boling Arena and various campus buildings, making it a perfect stay for visiting college students or moving them in.
The hotel’s location also grants easy access to a multitude of dining options, bars and downtown attractions, all within walking distance. This makes it particularly ideal for attending graduations, university tours or simply exploring Knoxville.
Despite a few mentions of navigational challenges, the overwhelmingly positive feedback underscores the advantages of being in the heart of the campus area, accentuated by helpful staff and well-maintained facilities. Whether for university activities, dining out or enjoying the vibrant college town ambiance, the Graduate Knoxville stands out as a prime spot for a comfortable and convenient stay.
Graduate Knoxville has received mixed feedback regarding its breakfast offerings. On the positive side, guests appreciated specific items such as the avocado toast, breakfast pastries and breakfast burritos, noting they were delicious and a highlight of their meal. Nutella toast was also a hit with kids. Some guests enjoyed the food from the breakfast bar, recalling the good taste and quality.
However, many reviews pointed out significant issues. Several guests were disappointed by the absence of an included breakfast, especially with higher room rates and noted that the grab-and-go breakfast options were not complimentary. A few mentioned confusion around whether breakfast was included in their booking, leading to unexpected charges. Others commented on the overall scantiness and overpriced nature of the breakfast items with some advising against opting for breakfast at the hotel. Complaints also included the limited selection and slow service due to understaffing.
In summary, while certain breakfast items at Graduate Knoxville received praise, the overall experience seemed inconsistent with many guests expressing dissatisfaction with the value and availability of breakfast options.
Graduate Knoxville offers a lively dining experience with several on-site options. The bar area, praised for its enjoyable atmosphere, is a highlight, serving delicious pulled pork sandwiches and a variety of drinks, including some AMAZING cocktails. The attached restaurant and small coffee shop add to the convenience, providing great service and excellent coffee. However, some guests have pointed out that the saloon menu is limited and the wine list disappointing. While the saloon is often well-received for its food and vintage ambiance, operational hours seem inconsistent, occasionally leading to disappointment when closed. Despite these minor setbacks, the fun bar and restaurant scene at Graduate Knoxville remain strong points for the hotel.
Graduate Knoxville offers a varied experience in its rooms with several consistent highlights. Many guests praised the clean, cozy and beautifully decorated rooms that blend fun decor with a unique ambience, often noted for their cute and comfortable feel. The spaciousness was appreciated in some cases, making the rooms feel bigger than those in most hotels, though opinions varied with some rooms described as very small or tight, particularly those with two queen beds.
Comfy beds were a recurring theme, adding to the overall room comfort. However, a few reviews mentioned issues like low water pressure and lack of amenities such as refrigerators or microwaves. Noise was a concern for some, particularly when rooms were located near elevators or ice machines.
Decor-wise, the rooms stood out for their thematic decorations and memorable Vols memorabilia, creating a unique and charming experience. Although there were occasional complaints about cleanliness and maintenance, many reviewers still found the rooms to be wonderfully clean and fresh.
While some guests faced disappointing rooms or technical issues like non-functioning TVs and problems with room temperature, the general sentiment was positive, appreciating the effort put into making each room visually appealing and comfortable. The suites, in particular, received high marks for their spaciousness and comfort. Overall, the Graduate Knoxville aims to provide a stylish and cozy stay with a few areas for improvement.
Graduate Knoxville receives numerous positive remarks for its beds which are frequently described as comfortable, cozy and even heavenly. Guests appreciate the softness of the sheets and the overall comfort provided by the bedding. Many have mentioned they could sleep in these beds all day, highlighting the quality of sleep they received. The size of the beds, including king-size options, adds to the level of comfort, making them a favored aspect of the stay.
However, there are a few criticisms interspersed within the reviews. Some guests noted the beds were too high, bedding appeared stained or the pillows lacked support, described as flat and feathered. There were also rare mentions of beds being firmer than preferred or having cleanliness issues like hair under the blanket. Despite these occasional concerns, the overwhelming sentiment is that the beds at Graduate Knoxville provide a very comfortable and restful experience for most guests.
Graduate Knoxville has garnered a mixed reception regarding its cleanliness, though guests frequently commend its overall tidy appearance. Many visitors find the property to be very clean, often describing the rooms as clean and comfortable. Some reviews highlight the exceptional cleanliness of both the hotel and its rooms with phrases such as clean and inviting and super clean cropping up repeatedly. The hotel’s charming decor and well-maintained spaces are also noted, adding to the positive atmosphere.
On the downside, there are consistent reports of specific cleanliness issues. Some rooms and bathrooms did not meet guests' cleanliness standards with mentions of dust on light fixtures, dirty carpets and mold in the showers. A few guests encountered unpleasant surprises like stained sheets, hairballs under the sheets and leftover items from previous guests. Additionally, some visitors noticed that the AC units and coffee makers in several rooms were dusty and there were remarks on musty odors in certain hallways.
Despite these issues, the hotel's friendly and helpful staff and its appealing design help create an overall positive impression for many guests. While not perfect in terms of cleanliness, many travelers find the Graduate Knoxville an inviting and visually pleasing place to stay.
Graduate Knoxville's staff receive consistent praise for their friendliness and helpfulness. Guests highlight the welcoming atmosphere created by the hotel employees, noting that they are generally accommodating and pleasant. The front desk and valet parking staff, in particular, are frequently mentioned for their great service and amiability. Additionally, the bar and coffee shop staff, especially Victoria at the Poindexter coffee shop, are celebrated for their excellent service and friendly demeanor.
However, there are occasional complaints with some guests encountering rude or unhelpful staff members. Despite these few negative remarks, the majority of reviews reflect a positive experience with guests appreciating the attentive and kind service provided throughout the hotel.
Overall, the staff at Graduate Knoxville play a significant role in enhancing guests' stays, making them feel welcome and attended to. Their friendliness and helpfulness are recurrent themes that contribute positively to the hotel's reputation.
At Graduate Knoxville, guest opinions on the Wi-Fi experience are mixed but tend towards the positive. Several guests noted the Wi-Fi as stable, decent, good and even excellent. The strong and good connectivity was appreciated by many, making it a reliable option for those needing to stay connected. While some guests did encounter issues such as spotty or inconsistent service and slow speeds in the lobby, others found it to be more than satisfactory. The availability of complimentary Wi-Fi was a plus, although a few guests mentioned difficulties like not receiving the Wi-Fi code or finding the connection unavailable in their rooms. Despite some discrepancies, the overall sentiment suggests that when the Wi-Fi works, it meets the needs of most travelers.
Graduate Knoxville offers a convenient valet parking service, praised for its professional and accommodating staff. Guests find the valet experience smooth and effective with cars parked in close proximity and delivered promptly when needed. However, the exclusivity of valet parking has drawn some criticism due to the high costs involved with charges ranging from $25 to $30 per night. Additional fees and lack of upfront information regarding these charges have been points of contention.
While some visitors appreciate the safety and convenience of the underground garage, others find the absence of self-parking options and the mandatory valet service less than ideal. Limited parking availability and occasional difficulties navigating the valet system have also been mentioned. Despite these concerns, the ease and professionalism of the valet staff remain notable highlights for many guests.
Graduate Knoxville is a pet-friendly hotel that warmly welcomes dogs, providing a convenient option for travelers with furry companions. The hotel allows pets for a minimal fee, making it an economical choice for pet owners. Reviewers point out that the property is accommodating even to large dogs with guests noting multiple big dogs in their rooms without any issues. However, some guests have noticed dogs running around the lobby without leashes, potentially an area for improvement. A minor suggestion from guests is to consider assigning specific areas or floors for those with pets to ensure a more comfortable stay for all guests.
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Location
The hotel’s location also grants easy access to a multitude of dining options, bars and downtown attractions, all within walking distance. This makes it particularly ideal for attending graduations, university tours or simply exploring Knoxville.
Despite a few mentions of navigational challenges, the overwhelmingly positive feedback underscores the advantages of being in the heart of the campus area, accentuated by helpful staff and well-maintained facilities. Whether for university activities, dining out or enjoying the vibrant college town ambiance, the Graduate Knoxville stands out as a prime spot for a comfortable and convenient stay.
Breakfast
However, many reviews pointed out significant issues. Several guests were disappointed by the absence of an included breakfast, especially with higher room rates and noted that the grab-and-go breakfast options were not complimentary. A few mentioned confusion around whether breakfast was included in their booking, leading to unexpected charges. Others commented on the overall scantiness and overpriced nature of the breakfast items with some advising against opting for breakfast at the hotel. Complaints also included the limited selection and slow service due to understaffing.
In summary, while certain breakfast items at Graduate Knoxville received praise, the overall experience seemed inconsistent with many guests expressing dissatisfaction with the value and availability of breakfast options.
Dinner
Rooms
Comfy beds were a recurring theme, adding to the overall room comfort. However, a few reviews mentioned issues like low water pressure and lack of amenities such as refrigerators or microwaves. Noise was a concern for some, particularly when rooms were located near elevators or ice machines.
Decor-wise, the rooms stood out for their thematic decorations and memorable Vols memorabilia, creating a unique and charming experience. Although there were occasional complaints about cleanliness and maintenance, many reviewers still found the rooms to be wonderfully clean and fresh.
While some guests faced disappointing rooms or technical issues like non-functioning TVs and problems with room temperature, the general sentiment was positive, appreciating the effort put into making each room visually appealing and comfortable. The suites, in particular, received high marks for their spaciousness and comfort. Overall, the Graduate Knoxville aims to provide a stylish and cozy stay with a few areas for improvement.
Beds
However, there are a few criticisms interspersed within the reviews. Some guests noted the beds were too high, bedding appeared stained or the pillows lacked support, described as flat and feathered. There were also rare mentions of beds being firmer than preferred or having cleanliness issues like hair under the blanket. Despite these occasional concerns, the overwhelming sentiment is that the beds at Graduate Knoxville provide a very comfortable and restful experience for most guests.
Cleanliness
On the downside, there are consistent reports of specific cleanliness issues. Some rooms and bathrooms did not meet guests' cleanliness standards with mentions of dust on light fixtures, dirty carpets and mold in the showers. A few guests encountered unpleasant surprises like stained sheets, hairballs under the sheets and leftover items from previous guests. Additionally, some visitors noticed that the AC units and coffee makers in several rooms were dusty and there were remarks on musty odors in certain hallways.
Despite these issues, the hotel's friendly and helpful staff and its appealing design help create an overall positive impression for many guests. While not perfect in terms of cleanliness, many travelers find the Graduate Knoxville an inviting and visually pleasing place to stay.
Staff
However, there are occasional complaints with some guests encountering rude or unhelpful staff members. Despite these few negative remarks, the majority of reviews reflect a positive experience with guests appreciating the attentive and kind service provided throughout the hotel.
Overall, the staff at Graduate Knoxville play a significant role in enhancing guests' stays, making them feel welcome and attended to. Their friendliness and helpfulness are recurrent themes that contribute positively to the hotel's reputation.
Wi-Fi
Parking
While some visitors appreciate the safety and convenience of the underground garage, others find the absence of self-parking options and the mandatory valet service less than ideal. Limited parking availability and occasional difficulties navigating the valet system have also been mentioned. Despite these concerns, the ease and professionalism of the valet staff remain notable highlights for many guests.
Dog Friendly
No, Graduate by Hilton Knoxville doesn't have any pool.
No, a spa isn't available at Graduate by Hilton Knoxville.
Yes, Graduate by Hilton Knoxville welcomes dogs.
Yes, parking facilities are available at Graduate by Hilton Knoxville.
Yes, Graduate by Hilton Knoxville has a gym.
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